PayPal

Job Summary The Large Enterprise (LE) Account Manager is a key driver of merchant success, responsible for managing relationships, overseeing account strategy and identifying opportunities for portfolio growth. Acting as a trusted advisor, this role ensures seamless onboarding, product adoption, and ongoing support while advocating for merchant needs and aligning them with PayPal's strategic goals. Essential Responsibilities Identify and recommend best practices for business improvement. Lead functional projects and programs. Analyze business trends to inform decision making. Collaborate with internal teams to drive improvements. Monitor and report on account health and performance. Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications Develop and execute account strategies aligned with PayPal's vision to deliver sustainable, long term value for merchants and PayPal. Drive revenue retention, upsell, and cross sell opportunities, consistently achieving sales quotas and exceeding KPIs. Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes. Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction and success. Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands. Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience. Anticipate future merchant needs through deep insights, fostering executive level alignment and long term partnership opportunities. Build and maintain strategic relationships with merchant, driving alignment with merchant goals and PayPal's solutions. Coordinate cross functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence. Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes. Leverage competitive and industry insights to refine account strategies and influence PayPal's broader business initiatives. Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal. Qualifications Relevant experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention. Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives. A deep understanding of e commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage. Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross sell efforts. Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions. Demonstrated ability to collaborate across cross functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences. Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures. Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results. Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy. Collaborative and adaptable, thriving in a fast paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes. Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . Travel Percent: 0.

PayPal is seeking a Large Enterprise Account Manager to be a key driver of merchant success. This role involves managing relationships, overseeing account strategy, and identifying growth opportunities. The successful candidate will act as a trusted advisor, ensuring seamless onboarding and product adoption while advocating for merchant needs aligned with PayPal's goals. The ideal candidate has over 5 years of experience in account management and a strong understanding of the payments industry. If you're a strategic thinker with exceptional communication skills, apply today!

PayPal is seeking a Senior Manager for PayPal Credit UK to own the acquisition strategy and lead cross-functional initiatives. The role is crucial for driving revenue growth and enhancing customer engagement through partnerships and strategic planning. The ideal candidate will have 5+ years of relevant experience, ideally in fintech or financial services, and will possess strong analytical and stakeholder management skills. The position offers a hybrid work model to balance remote and office needs.

Job Summary The Senior Manager, PayPal Credit UK - Acquisition Strategy & Delivery is responsible for owning the acquisition strategy and performance for PayPal Credit in the UK, while also supporting the wider team on the end-to-end delivery of major cross-functional "big rock" initiatives across the product. The role combines strategic thinking, commercial delivery and cross-functional execution to drive sustainable growth, strong customer outcomes and portfolio performance. Essential Responsibilities Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships Shape long-term commercial strategy by assessing market dynamics, competitive positioning, and partnership performance to prioritize high-impact growth opportunities Establish scalable partnership frameworks and operating models that streamline execution, enhance collaboration across teams, and ensure consistent delivery of partner value Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities Partner cross-functionally with Product, Design, and Research teams to translate business priorities into scalable solutions - ensuring the technical design and implementation align with growth, commercial, and customer experience objectives Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience Additional Responsibilities & Preferred Qualifications Acquisition Strategy and Performance Own the acquisition strategy for PayPal Credit UK across relevant customer, merchant and PayPal channels Identify growth opportunities by segment, vertical, customer journey and partner, using data and insight to prioritise the highest-impact opportunities Monitor and optimise acquisition performance across the funnel, including traffic, conversion, approvals, first use and early-life engagement Work closely with Risk, Analytics and Finance to ensure acquisition strategies deliver the right balance of volume, quality, profitability and customer outcomes Shape test-and-learn plans across targeting, positioning, messaging, offer structure and customer journey design Delivery of Portfolio Initiatives Support the end-to-end delivery of key portfolio initiatives across PayPal Credit UK, helping to translate strategic priorities into clear plans, milestones and outcomes Partner with Product, Risk, Analytics, Finance, Operations, Compliance and Technology to coordinate cross-functional delivery and ensure initiatives are implemented effectively Contribute to the scoping, business casing, prioritisation and execution of initiatives across the customer lifecycle, including acquisition, engagement, servicing and portfolio performance Help manage delivery risks, dependencies and stakeholder alignment across major programmes of work, ensuring issues are surfaced early and momentum is maintained Support post-launch review and performance tracking to ensure initiatives deliver the expected customer, commercial and operational outcomes Performance Insight and Communication Build clear performance narratives for senior stakeholders, explaining what is driving results, where risks are emerging and what actions are needed Use data to diagnose underperformance, identify root causes and translate findings into practical actions Prepare updates, recommendations and materials for leadership forums, business reviews and strategic planning discussions Experience and Capabilities Strong experience in consumer credit, payments, fintech or financial services, ideally in acquisition, growth, portfolio or product delivery roles Proven track record of owning commercial or customer-growth strategies and translating them into measurable outcomes Experience leading cross-functional initiatives in a complex matrix environment Strong analytical capability, with confidence interpreting performance data and turning insight into action Good understanding of UK consumer credit, customer journeys and regulatory expectations Excellent stakeholder management skills, with the ability to influence across functions and levels Strong delivery focus, with the ability to manage multiple priorities and drive execution through others Leadership Profile Strategic but hands on Commercially minded and customer focused Organised, structured and outcome driven Comfortable operating across both detail and leadership-level narrative Collaborative, resilient and able to work effectively through ambiguity Qualifications Bachelor's degree or equivalent practical experience in Business, Finance, Economics, Marketing, Analytics or a related field is preferred Significant relevant experience in consumer credit, payments, fintech or financial services may be considered in lieu of formal academic qualifications Strong understanding of UK consumer credit, digital commerce and customer acquisition strategies is highly desirable Experience working in a matrixed organisation and leading cross functional initiatives is preferred Advanced proficiency in Excel and PowerPoint is expected; experience with analytics, reporting and business performance tools is advantageous Benefits We offer comprehensive, choice-based programs to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. Benefits include generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support mental health. PayPal's hybrid work model provides a flexible balanced culture with remote and office days to suit each employee's needs. Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact .

PayPal is seeking a Technology and Information Security Oversight Officer to oversee technology and cybersecurity risk for its UK operations. In this Second Line of Defense role, you will actively manage security risks and ensure compliance with regulatory obligations. The ideal candidate will have over 8 years of experience and a Bachelor's degree, alongside a strong background in risk management within regulated financial services. PayPal offers a balanced hybrid work model with generous benefits and a focus on employee wellbeing.

Job Summary As the regional Technology and Information Security Oversight Officer, you will lead independent oversight of technology and cybersecurity risk for PayPal's UK regulated entity. This is a Second Line of Defense role. You will provide effective challenge to how we manage technology and security risks, and ensure PayPal UK meets its regulatory obligations. Success requires credibility with senior executives, regulators, and governance bodies. You will need to combine deep technical risk knowledge with the ability to communicate clearly at board level. Essential Responsibilities Recognized as a security governance, risk, and compliance expert, independently addressing the most complex security risks and providing strategic direction on risk mitigation and governance practices across the security domain. Define methods and procedures for new or special assignments, collaborating with cross-functional teams to drive security risk and governance initiatives that align with business needs and objectives. Lead complex, high-impact security governance and risk management initiatives, leveraging a deep understanding of business trends and security challenges to develop innovative risk mitigation strategies and solutions. Possess a keen awareness of the broader impact of decisions, with initiatives driving enterprise-wide improvements in risk management and security governance, enhancing overall security practices and operational efficiency. Lead a security risk and governance team; set clear priorities and define actionable plans, ensuring alignment with organizational goals. Guide team members through complex challenges, fostering their growth and development while maintaining a focus on high-impact results. Minimum Qualifications 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications Strong background in technology and cybersecurity risk management. Experience in independent oversight, second line of defense, or audit within a regulated financial services organization. Proven ability to engage at executive and board level, including direct interaction with regulators such as the FCA and PRA. Excellent written and verbal communication skills, with the ability to explain complex security and technology risk topics to both technical and non-technical audiences. Strong influencing, negotiation, and relationship-building skills. Comfortable operating across organizational boundaries to drive outcomes. Solid understanding of UK regulatory frameworks, including PS21/3, the FCA Handbook, and the Senior Managers and Certification Regime. Familiarity with EU frameworks such as DORA and PSD2 is a plus. Professional certifications such as CISSP, CISM, or CRISC. Working knowledge of COBIT, NIST CSF, PCI DSS, or ISO 27001. Benefits At PayPal, we're committed to building an equitable and inclusive global economy. We offer comprehensive, choice-based programs to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. EEO Statement PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

PayPal is seeking an Integration Engineer to guide global merchants through the integration of PayPal products. Your role will involve resolving technical issues, providing hands-on coding support, and ensuring seamless implementations across platforms. The ideal candidate will have 3+ years of relevant experience and strong expertise in web and mobile technologies. Benefits include paid time off and health coverage for you and your family.

Job Summary This job identifies issues and recommends best practices for legal entities, leads projects for business improvements, analyzes business trends, collaborates with stakeholders for compliance, and oversees maintenance of corporate records. Role Overview PayPal UK is seeking a dynamic, innovative, and driven Business Continuity & Incident Reporting Manager to join our high performing global team. You'll be a member of the PayPal UK COO organisation supporting outsourcing governance and regulatory incident reporting programs, focusing on regulatory compliance and implementation of relevant strategies and policies. Essential Responsibilities Identify issues and recommend best practices for the administration of legal entities and subsidiaries. Lead functional projects and programs that contribute to business or process improvements. Analyze business trends to inform decision making and enhance operational effectiveness. Collaborate with internal stakeholders to ensure compliance with legal and regulatory requirements. Oversee the maintenance of accurate corporate records and documentation. Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications Provide assurance to key business functions, third parties, and change projects on the strength and effectiveness of their resilience, business continuity, and disaster recovery plans. Ensure compliance with regulatory requirements and industry best practices for operational resilience. Support the maturing and implementation of the Operational Resiliency, Business Continuity and Incident Management Framework and champion its adoption through effective communication with all levels within the organization. Review critical teams, systems and third parties resilience plans (Business Continuity and Disaster Recovery) and test results. Collaborate with internal stakeholders across the company to monitor intra group and third party outsourced service provider relationships, driving resolution and timely closure of non performance issues against agreed Service Level Agreements (SLAs). Provide oversight and development of controls, policies and standard operating procedures, including understanding obligations and developing operational procedures for each jurisdiction within the scope of regulatory incident reporting. Monitor incident queues and triage related data to identify and assess potentially reportable incidents. Document incidents analysis, key risk indicators and metrics to calculate risk on both incidents and outsourcing service delivery. Keep abreast of all regulatory changes impacting framework/obligations (new and evolving regulations) and internal policy changes. Support key stakeholders in PayPal entities receiving services and assist with the collation and reporting of any data, queries, or remediation efforts relating to the services provided. Undertake ad hoc projects as assigned, such as framework and operational improvements, strengthening of internal controls, streamlining reports and processes. Key Contacts Functional/Regional Risk and Compliance communities Incident Management teams Global Entity Management leadership Audit Legal Tax Basic Qualifications 4+ years in the financial industry or equivalent with proven experience in roles for business continuity/incident management portfolios. Experience with the UK and other global regulators. Knowledge of FCA, EBA & CSSF requirements. High personal resilience, self starter with energy and drive for results; a high degree of self motivation is a given. Degree level education. Excellent English communication and written skills. Experience in partnering with and counselling senior leadership, particularly in a rapidly changing, growth oriented environment. Strong problem solving, operational process and analytical skills. High energy and creativity, an entrepreneurial spirit, and a desire to work in a fast growth, changing environment. Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions. Strong project management skills and change management experience. Subsidiary PayPal Travel Percent 0 Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.Job Summary:Provide strong UK cyber/technology risk operational leadership in support of the UK Entity CISO. The role leads day-to-day execution of agreed UK cyber risk activities across key workstreams including cloud modernisation and operational resilience; co-develops committee packs with the UK Entity CISO; drives collaboration across PCIS, ICR and technology teams; and leads UK cyber security awareness activity. The role also contributes to progressing UK regulatory and cyber/technology security strategy and maturity, aligned to UK and PCIS priorities.Job Description:Essential Responsibilities:Recognized as a security governance, risk, and compliance expert, independently addressing the most complex security risks and providing strategic direction on risk mitigation and governance practices across the security domain.Define methods and procedures for new or special assignments, collaborating with cross-functional teams to drive security risk and governance initiatives that align with business needs and objectives.Lead complex, high-impact security governance and risk management initiatives, leveraging a deep understanding of business trends and security challenges to develop innovative risk mitigation strategies and solutions.Possess a keen awareness of the broader impact of decisions, with initiatives driving enterprise-wide improvements in risk management and security governance, enhancing overall security practices and operational efficiency.Lead a security risk and governance team; set clear priorities and define actionable plans, ensuring alignment with organizational goals.Guide team members through complex challenges, fostering their growth and development while maintaining a focus on high-impact results.Minimum Qualifications:8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.Additional Responsibilities & Preferred Qualifications:Key responsibilities1) UK cyber risk operational execution and deliveryMaintain a UK-focused view of priority cyber/technology risk items across change, issues, and assurance activity.Run an operating rhythm (cadence, trackers, prioritisation) to keep UK topics current and decision-ready.Translate UK Entity CISO priorities into defined workstreams with clear ownership, timelines, and outcomes.2) Cloud modernisation: visibility, regulatory enablement and acceleration (UK scope)Maintain visibility of UK-relevant cloud modernisation activity (migrations, platform changes, decommissioning, architecture shifts) and provide concise UK-focused updates.Actively participate in highlighting regulatory requirements and cyber security opportunities for cloud modernisation, drawing on knowledge from UK obligations and wider work within ICR teams (e.g., surfacing where evidence is needed, where controls can be strengthened, and where consistent patterns can be reused).Partner with technology and programme leads to ensure UK scope is represented in plans and that regulatory/security considerations are addressed early.Joint-lead the ICR OKR initiative to accelerate cloud regulatory assessment and sign-off.As part of membership of the cloud OKR initiatives, ensure UK cloud modernisation insights, regulatory requirements and evidence needs are fed into OKR delivery and continuous improvement (in support of the UK Entity CISO agenda, which the CISO owns and directs).Participate in and support technical assessment processes (led by accountable teams) by clarifying UK regulatory expectations, reviewing outputs for completeness of narrative/evidence, and helping package the results for governance decision-making.Highlight items that require UK Entity CISO attention or leadership support to unblock.3) Operational resilience workstreams (UK scope)Maintain visibility of UK operational resilience workstreams impacting Important Business Services (IBS), including technology dependencies, material issues, and remediation actions.Ensure actions have clear ownership and progress, and that evidence is available for governance needs.Support timely awareness of IBS-impacting events and ensure follow-up actions are progressed through to closure.4) Governance and committee packs (joint development with UK Entity CISO)Co-develop committee packs with the UK Entity CISO: propose structure, draft sections, integrate inputs, and ensure readiness to deadline.Produce executive-ready content: clear status snapshots, key messages, decision points for consideration, and evidence links.Plan agendas and pre-reads, capture actions/decisions, and drive follow-through so governance translates into delivery.5) Cross-functional delivery across PCIS, ICR and technology teamsBuild and sustain working relationships across PCIS/ICR and technology/service owners to progress UK priorities.Remove blockers, clarify ownership, and ensure follow-up actions are completed.Represent UK cyber risk operational needs in working forums as agreed with the UK Entity CISO.6) UK regulatory and security strategy contribution (aligned to UK and PCIS priorities)Contribute to the development and progression of UK regulatory, cyber and technology security strategy and maturity objectives, aligned with UK Entity needs and PCIS priorities.Contribute to the delivery of practical initiatives and measurable outcomes (e.g., maturity improvements, evidence readiness, consistent control expectations) and contribute to their integration into governance materials and work plans.Maintain a UK-focused view of priority maturity opportunities and provide concise updates, options and recommendations for UK Entity CISO consideration.7) System-led insight and evidence managementUse Firefly, Jira, Confluence, ServiceNow, Archer, AuditBoard (and related tooling) to source, validate, and maintain evidence for UK governance and risk needs.Improve traceability (owners, dates, links, current status) to support rapid briefing and escalation when required.8) UK cyber security awareness activitiesOwn the UK cyber security awareness plan aligned to PCIS strategy.Deliver UK-tailored comms and reusable materials (posts, talking points, FAQs) and run local events/awareness moments.What success looks likeCloud modernisation activity is UK-ready: regulatory requirements are surfaced early, evidence is reusable, and the cloud regulatory assessment/sign-off cycle time improves through the ICR OKR initiative.Operational resilience topics are visible, well-managed, and supported with clear evidence for governance.Committee packs are delivered on time with strong narrative, clean evidence, and clear decision points.UK regulatory and security maturity objectives progress in line with UK and PCIS priorities, with clear initiatives and evidence of improvement.UK awareness activity is embedded and delivered as part of a predictable annual rhythm.Skills and experienceExperience in cyber/technology risk, security governance, cloud governance/assurance, operational resilience support, or similar roles (regulated environment beneficial).Strong executive writing (committee pack content, briefings, action logs).Proven ability to lead cross-functional delivery and influence stakeholders.Confident using Jira/Confluence (or equivalents) and reporting/risk tooling.Subsidiary:PayPalTravel Percent:0PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains . click apply for full job details

PayPal seeks a Cyber Security Leader in Greater London to oversee cyber risk operations, focusing on cloud modernisation and operational resilience. The role includes leading risk management initiatives, collaborating with various teams, and developing governance materials. Candidates should have 8+ years' experience in cybersecurity, strong executive writing skills, and a Bachelor's degree. PayPal promotes a hybrid work model, supporting workforce flexibility and inclusion.