PayPal
The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.Job Summary:The Senior Manager, PayPal Credit UK - Acquisition Strategy & Delivery is responsible for owning the acquisition strategy and performance for PayPal Credit in the UK, while also supporting the wider team on the end-to-end delivery of major cross-functional "big rock" initiatives across the product. The role combines strategic thinking, commercial delivery and cross-functional execution to drive sustainable growth, strong customer outcomes and portfolio performance.Job Description:Essential Responsibilities:Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunitiesLead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.Shape long-term commercial strategy by assessing market dynamics, competitive positioning, and partnership performance to prioritize high-impact growth opportunities.Establish scalable partnership frameworks and operating models that streamline execution, enhance collaboration across teams, and ensure consistent delivery of partner value.Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.Partner cross-functionally with Product, Design, and Research teams to translate business priorities into scalable solutions - ensuring the technical design and implementation align with growth, commercial, and customer experience objectivesRepresent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.Minimum Qualifications:5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.Additional Responsibilities & Preferred Qualifications:Acquisition strategy and performanceOwn the acquisition strategy for PayPal Credit UK across relevant customer, merchant and PayPal channels.Identify growth opportunities by segment, vertical, customer journey and partner, using data and insight to prioritise the highest-impact opportunities.Monitor and optimise acquisition performance across the funnel, including traffic, conversion, approvals, first use and early-life engagement.Work closely with Risk, Analytics and Finance to ensure acquisition strategies deliver the right balance of volume, quality, profitability and customer outcomes.Shape test-and-learn plans across targeting, positioning, messaging, offer structure and customer journey design.Delivery of portfolio initiativesSupport the end-to-end delivery of key portfolio initiatives across PayPal Credit UK, helping to translate strategic priorities into clear plans, milestones and outcomes.Partner with Product, Risk, Analytics, Finance, Operations, Compliance and Technology to coordinate cross-functional delivery and ensure initiatives are implemented effectively.Contribute to the scoping, business casing, prioritisation and execution of initiatives across the customer lifecycle, including acquisition, engagement, servicing and portfolio performance.Help manage delivery risks, dependencies and stakeholder alignment across major programmes of work, ensuring issues are surfaced early and momentum is maintained.Support post-launch review and performance tracking to ensure initiatives deliver the expected customer, commercial and operational outcomes.Performance insight and communicationBuild clear performance narratives for senior stakeholders, explaining what is driving results, where risks are emerging and what actions are needed.Use data to diagnose underperformance, identify root causes and translate findings into practical actions.Prepare updates, recommendations and materials for leadership forums, business reviews and strategic planning discussions.Experience and capabilitiesStrong experience in consumer credit, payments, fintech or financial services, ideally in acquisition, growth, portfolio or product delivery roles.Proven track record of owning commercial or customer-growth strategies and translating them into measurable outcomes.Experience leading cross-functional initiatives in a complex matrix environment.Strong analytical capability, with confidence interpreting performance data and turning insight into action.Good understanding of UK consumer credit, customer journeys and regulatory expectations.Excellent stakeholder management skills, with the ability to influence across functions and levels.Strong delivery focus, with the ability to manage multiple priorities and drive execution through others.Leadership profileStrategic but hands-on.Commercially minded and customer focused.Organised, structured and outcome driven.Comfortable operating across both detail and leadership-level narrative.Collaborative, resilient and able to work effectively through ambiguity.QualificationsBachelor's degree or equivalent practical experience in Business, Finance, Economics, Marketing, Analytics or a related field is preferred.Significant relevant experience in consumer credit, payments, fintech or financial services may be considered in lieu of formal academic qualifications.Strong understanding of UK consumer credit, digital commerce and customer acquisition strategies is highly desirable.Experience working in a matrixed organisation and leading cross-functional initiatives is preferred.Advanced proficiency in Excel and PowerPoint is expected; experience with analytics, reporting and business performance tools is advantageous.Subsidiary:PayPalTravel Percent:0PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.Who We Are:Commitment to Diversity and InclusionPayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law . click apply for full job details
The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.Job Summary:The Senior Manager, PayPal Credit UK - Acquisition Strategy & Delivery is responsible for owning the acquisition strategy and performance for PayPal Credit in the UK, while also supporting the wider team on the end-to-end delivery of major cross-functional "big rock" initiatives across the product. The role combines strategic thinking, commercial delivery and cross-functional execution to drive sustainable growth, strong customer outcomes and portfolio performance.Job Description:Essential Responsibilities:Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunitiesLead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.Shape long-term commercial strategy by assessing market dynamics, competitive positioning, and partnership performance to prioritize high-impact growth opportunities.Establish scalable partnership frameworks and operating models that streamline execution, enhance collaboration across teams, and ensure consistent delivery of partner value.Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.Partner cross-functionally with Product, Design, and Research teams to translate business priorities into scalable solutions - ensuring the technical design and implementation align with growth, commercial, and customer experience objectivesRepresent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.Minimum Qualifications:5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.Additional Responsibilities & Preferred Qualifications:Acquisition strategy and performanceOwn the acquisition strategy for PayPal Credit UK across relevant customer, merchant and PayPal channels.Identify growth opportunities by segment, vertical, customer journey and partner, using data and insight to prioritise the highest-impact opportunities.Monitor and optimise acquisition performance across the funnel, including traffic, conversion, approvals, first use and early-life engagement.Work closely with Risk, Analytics and Finance to ensure acquisition strategies deliver the right balance of volume, quality, profitability and customer outcomes.Shape test-and-learn plans across targeting, positioning, messaging, offer structure and customer journey design.Delivery of portfolio initiativesSupport the end-to-end delivery of key portfolio initiatives across PayPal Credit UK, helping to translate strategic priorities into clear plans, milestones and outcomes.Partner with Product, Risk, Analytics, Finance, Operations, Compliance and Technology to coordinate cross-functional delivery and ensure initiatives are implemented effectively.Contribute to the scoping, business casing, prioritisation and execution of initiatives across the customer lifecycle, including acquisition, engagement, servicing and portfolio performance.Help manage delivery risks, dependencies and stakeholder alignment across major programmes of work, ensuring issues are surfaced early and momentum is maintained.Support post-launch review and performance tracking to ensure initiatives deliver the expected customer, commercial and operational outcomes.Performance insight and communicationBuild clear performance narratives for senior stakeholders, explaining what is driving results, where risks are emerging and what actions are needed.Use data to diagnose underperformance, identify root causes and translate findings into practical actions.Prepare updates, recommendations and materials for leadership forums, business reviews and strategic planning discussions.Experience and capabilitiesStrong experience in consumer credit, payments, fintech or financial services, ideally in acquisition, growth, portfolio or product delivery roles.Proven track record of owning commercial or customer-growth strategies and translating them into measurable outcomes.Experience leading cross-functional initiatives in a complex matrix environment.Strong analytical capability, with confidence interpreting performance data and turning insight into action.Good understanding of UK consumer credit, customer journeys and regulatory expectations.Excellent stakeholder management skills, with the ability to influence across functions and levels.Strong delivery focus, with the ability to manage multiple priorities and drive execution through others.Leadership profileStrategic but hands-on.Commercially minded and customer focused.Organised, structured and outcome driven.Comfortable operating across both detail and leadership-level narrative.Collaborative, resilient and able to work effectively through ambiguity.QualificationsBachelor's degree or equivalent practical experience in Business, Finance, Economics, Marketing, Analytics or a related field is preferred.Significant relevant experience in consumer credit, payments, fintech or financial services may be considered in lieu of formal academic qualifications.Strong understanding of UK consumer credit, digital commerce and customer acquisition strategies is highly desirable.Experience working in a matrixed organisation and leading cross-functional initiatives is preferred.Advanced proficiency in Excel and PowerPoint is expected; experience with analytics, reporting and business performance tools is advantageous.Subsidiary:PayPalTravel Percent:0PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.Who We Are:Commitment to Diversity and InclusionPayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law . click apply for full job details
PayPal
Job Summary We are seeking a driven Staff Data Scientist to join our Consumer Portfolio Growth team. In this role, you will identify growth opportunities across our consumer product portfolio, apply advanced analytics to complex business challenges, and deliver insights that inform strategy and drive business impact. Essential Responsibilities Lead and manage data science projects, ensuring timely delivery and alignment with business goals. Develop and maintain data models, algorithms, and reporting systems to support data analysis and decision making. Analyze complex datasets to identify trends, patterns, and insights that drive strategic initiatives. Collaborate with cross functional teams to understand data needs and provide actionable insights. Ensure data quality and integrity through regular audits and validation processes. Mentor and guide junior data scientists, fostering continuous learning and improvement. Your Day to Day Lead advanced deep dive analyses to produce clear narratives on key business questions. Apply sophisticated quantitative methods such as machine learning, causal inference, synthetic controls, difference in differences, and propensity score matching. Build and evolve customer segmentation frameworks to reveal behaviorally distinct cohorts. Analyze cross product engagement impacts on retention, monetization, and long term value. Monitor key consumer funnel metrics across products, segments, and geographies. Develop business cases and opportunity sizing analyses for strategic investments. Lead initiatives from problem definition through recommendation, aligning insights with business priorities. Partner with Product, Commercial, Marketing, Finance, and Strategy teams. Help define analytical priorities and measurement approaches. Contribute to analytical standards and best practices. Mentor and support junior team members. What You Need to Succeed Data driven mindset with a degree in a quantitative discipline. 8+ years of experience in data science or related field, leading complex initiatives and mentoring. Expert fluency in SQL and Python, building scalable solutions. Experience applying advanced data science methods in business contexts. Track record of translating findings into clear recommendations. Experience defining analytical frameworks and experimentation strategies. Ability to work with senior stakeholders across functions. Proficiency in visualization tools such as Tableau or Looker. Strong written and verbal communication skills. Ability to work proactively in a fast paced environment with competing priorities. The Traits to Exceed Thrives in ambiguous environments, brings clarity. Naturally curious, digs beyond surface questions. Solid at turning analysis into tangible outcomes. Combines analytical rigor with business judgment. Influences decisions through data and stakeholder engagement. Enjoys helping others grow and fosters learning culture. Embraces AI native tools to improve productivity. Communicates complex ideas clearly at all levels. Equal Employment Opportunity Statement PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact .
Job Summary We are seeking a driven Staff Data Scientist to join our Consumer Portfolio Growth team. In this role, you will identify growth opportunities across our consumer product portfolio, apply advanced analytics to complex business challenges, and deliver insights that inform strategy and drive business impact. Essential Responsibilities Lead and manage data science projects, ensuring timely delivery and alignment with business goals. Develop and maintain data models, algorithms, and reporting systems to support data analysis and decision making. Analyze complex datasets to identify trends, patterns, and insights that drive strategic initiatives. Collaborate with cross functional teams to understand data needs and provide actionable insights. Ensure data quality and integrity through regular audits and validation processes. Mentor and guide junior data scientists, fostering continuous learning and improvement. Your Day to Day Lead advanced deep dive analyses to produce clear narratives on key business questions. Apply sophisticated quantitative methods such as machine learning, causal inference, synthetic controls, difference in differences, and propensity score matching. Build and evolve customer segmentation frameworks to reveal behaviorally distinct cohorts. Analyze cross product engagement impacts on retention, monetization, and long term value. Monitor key consumer funnel metrics across products, segments, and geographies. Develop business cases and opportunity sizing analyses for strategic investments. Lead initiatives from problem definition through recommendation, aligning insights with business priorities. Partner with Product, Commercial, Marketing, Finance, and Strategy teams. Help define analytical priorities and measurement approaches. Contribute to analytical standards and best practices. Mentor and support junior team members. What You Need to Succeed Data driven mindset with a degree in a quantitative discipline. 8+ years of experience in data science or related field, leading complex initiatives and mentoring. Expert fluency in SQL and Python, building scalable solutions. Experience applying advanced data science methods in business contexts. Track record of translating findings into clear recommendations. Experience defining analytical frameworks and experimentation strategies. Ability to work with senior stakeholders across functions. Proficiency in visualization tools such as Tableau or Looker. Strong written and verbal communication skills. Ability to work proactively in a fast paced environment with competing priorities. The Traits to Exceed Thrives in ambiguous environments, brings clarity. Naturally curious, digs beyond surface questions. Solid at turning analysis into tangible outcomes. Combines analytical rigor with business judgment. Influences decisions through data and stakeholder engagement. Enjoys helping others grow and fosters learning culture. Embraces AI native tools to improve productivity. Communicates complex ideas clearly at all levels. Equal Employment Opportunity Statement PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact .
PayPal
Job Summary The Large Enterprise (LE) Account Manager is a key driver of merchant success, responsible for managing relationships, overseeing account strategy and identifying opportunities for portfolio growth. Acting as a trusted advisor, this role ensures seamless onboarding, product adoption, and ongoing support while advocating for merchant needs and aligning them with PayPal's strategic goals. Essential Responsibilities Identify and recommend best practices for business improvement. Lead functional projects and programs. Analyze business trends to inform decision making. Collaborate with internal teams to drive improvements. Monitor and report on account health and performance. Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications Develop and execute account strategies aligned with PayPal's vision to deliver sustainable, long term value for merchants and PayPal. Drive revenue retention, upsell, and cross sell opportunities, consistently achieving sales quotas and exceeding KPIs. Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes. Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction and success. Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands. Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience. Anticipate future merchant needs through deep insights, fostering executive level alignment and long term partnership opportunities. Build and maintain strategic relationships with merchant, driving alignment with merchant goals and PayPal's solutions. Coordinate cross functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence. Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes. Leverage competitive and industry insights to refine account strategies and influence PayPal's broader business initiatives. Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal. Qualifications Relevant experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention. Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives. A deep understanding of e commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage. Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross sell efforts. Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions. Demonstrated ability to collaborate across cross functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences. Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures. Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results. Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy. Collaborative and adaptable, thriving in a fast paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes. Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . Travel Percent: 0.
Job Summary The Large Enterprise (LE) Account Manager is a key driver of merchant success, responsible for managing relationships, overseeing account strategy and identifying opportunities for portfolio growth. Acting as a trusted advisor, this role ensures seamless onboarding, product adoption, and ongoing support while advocating for merchant needs and aligning them with PayPal's strategic goals. Essential Responsibilities Identify and recommend best practices for business improvement. Lead functional projects and programs. Analyze business trends to inform decision making. Collaborate with internal teams to drive improvements. Monitor and report on account health and performance. Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications Develop and execute account strategies aligned with PayPal's vision to deliver sustainable, long term value for merchants and PayPal. Drive revenue retention, upsell, and cross sell opportunities, consistently achieving sales quotas and exceeding KPIs. Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes. Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction and success. Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands. Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience. Anticipate future merchant needs through deep insights, fostering executive level alignment and long term partnership opportunities. Build and maintain strategic relationships with merchant, driving alignment with merchant goals and PayPal's solutions. Coordinate cross functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence. Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes. Leverage competitive and industry insights to refine account strategies and influence PayPal's broader business initiatives. Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal. Qualifications Relevant experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention. Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives. A deep understanding of e commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage. Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross sell efforts. Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions. Demonstrated ability to collaborate across cross functional teams, including product, engineering, and operations, to deliver seamless and innovative customer experiences. Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures. Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results. Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy. Collaborative and adaptable, thriving in a fast paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes. Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . Travel Percent: 0.
PayPal
Job Summary This job identifies issues and recommends best practices for legal entities, leads projects for business improvements, analyzes business trends, collaborates with stakeholders for compliance, and oversees maintenance of corporate records. Role Overview PayPal UK is seeking a dynamic, innovative, and driven Business Continuity & Incident Reporting Manager to join our high performing global team. You'll be a member of the PayPal UK COO organisation supporting outsourcing governance and regulatory incident reporting programs, focusing on regulatory compliance and implementation of relevant strategies and policies. Essential Responsibilities Identify issues and recommend best practices for the administration of legal entities and subsidiaries. Lead functional projects and programs that contribute to business or process improvements. Analyze business trends to inform decision making and enhance operational effectiveness. Collaborate with internal stakeholders to ensure compliance with legal and regulatory requirements. Oversee the maintenance of accurate corporate records and documentation. Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications Provide assurance to key business functions, third parties, and change projects on the strength and effectiveness of their resilience, business continuity, and disaster recovery plans. Ensure compliance with regulatory requirements and industry best practices for operational resilience. Support the maturing and implementation of the Operational Resiliency, Business Continuity and Incident Management Framework and champion its adoption through effective communication with all levels within the organization. Review critical teams, systems and third parties resilience plans (Business Continuity and Disaster Recovery) and test results. Collaborate with internal stakeholders across the company to monitor intra group and third party outsourced service provider relationships, driving resolution and timely closure of non performance issues against agreed Service Level Agreements (SLAs). Provide oversight and development of controls, policies and standard operating procedures, including understanding obligations and developing operational procedures for each jurisdiction within the scope of regulatory incident reporting. Monitor incident queues and triage related data to identify and assess potentially reportable incidents. Document incidents analysis, key risk indicators and metrics to calculate risk on both incidents and outsourcing service delivery. Keep abreast of all regulatory changes impacting framework/obligations (new and evolving regulations) and internal policy changes. Support key stakeholders in PayPal entities receiving services and assist with the collation and reporting of any data, queries, or remediation efforts relating to the services provided. Undertake ad hoc projects as assigned, such as framework and operational improvements, strengthening of internal controls, streamlining reports and processes. Key Contacts Functional/Regional Risk and Compliance communities Incident Management teams Global Entity Management leadership Audit Legal Tax Basic Qualifications 4+ years in the financial industry or equivalent with proven experience in roles for business continuity/incident management portfolios. Experience with the UK and other global regulators. Knowledge of FCA, EBA & CSSF requirements. High personal resilience, self starter with energy and drive for results; a high degree of self motivation is a given. Degree level education. Excellent English communication and written skills. Experience in partnering with and counselling senior leadership, particularly in a rapidly changing, growth oriented environment. Strong problem solving, operational process and analytical skills. High energy and creativity, an entrepreneurial spirit, and a desire to work in a fast growth, changing environment. Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions. Strong project management skills and change management experience. Subsidiary PayPal Travel Percent 0 Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
Job Summary This job identifies issues and recommends best practices for legal entities, leads projects for business improvements, analyzes business trends, collaborates with stakeholders for compliance, and oversees maintenance of corporate records. Role Overview PayPal UK is seeking a dynamic, innovative, and driven Business Continuity & Incident Reporting Manager to join our high performing global team. You'll be a member of the PayPal UK COO organisation supporting outsourcing governance and regulatory incident reporting programs, focusing on regulatory compliance and implementation of relevant strategies and policies. Essential Responsibilities Identify issues and recommend best practices for the administration of legal entities and subsidiaries. Lead functional projects and programs that contribute to business or process improvements. Analyze business trends to inform decision making and enhance operational effectiveness. Collaborate with internal stakeholders to ensure compliance with legal and regulatory requirements. Oversee the maintenance of accurate corporate records and documentation. Minimum Qualifications 5+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications Provide assurance to key business functions, third parties, and change projects on the strength and effectiveness of their resilience, business continuity, and disaster recovery plans. Ensure compliance with regulatory requirements and industry best practices for operational resilience. Support the maturing and implementation of the Operational Resiliency, Business Continuity and Incident Management Framework and champion its adoption through effective communication with all levels within the organization. Review critical teams, systems and third parties resilience plans (Business Continuity and Disaster Recovery) and test results. Collaborate with internal stakeholders across the company to monitor intra group and third party outsourced service provider relationships, driving resolution and timely closure of non performance issues against agreed Service Level Agreements (SLAs). Provide oversight and development of controls, policies and standard operating procedures, including understanding obligations and developing operational procedures for each jurisdiction within the scope of regulatory incident reporting. Monitor incident queues and triage related data to identify and assess potentially reportable incidents. Document incidents analysis, key risk indicators and metrics to calculate risk on both incidents and outsourcing service delivery. Keep abreast of all regulatory changes impacting framework/obligations (new and evolving regulations) and internal policy changes. Support key stakeholders in PayPal entities receiving services and assist with the collation and reporting of any data, queries, or remediation efforts relating to the services provided. Undertake ad hoc projects as assigned, such as framework and operational improvements, strengthening of internal controls, streamlining reports and processes. Key Contacts Functional/Regional Risk and Compliance communities Incident Management teams Global Entity Management leadership Audit Legal Tax Basic Qualifications 4+ years in the financial industry or equivalent with proven experience in roles for business continuity/incident management portfolios. Experience with the UK and other global regulators. Knowledge of FCA, EBA & CSSF requirements. High personal resilience, self starter with energy and drive for results; a high degree of self motivation is a given. Degree level education. Excellent English communication and written skills. Experience in partnering with and counselling senior leadership, particularly in a rapidly changing, growth oriented environment. Strong problem solving, operational process and analytical skills. High energy and creativity, an entrepreneurial spirit, and a desire to work in a fast growth, changing environment. Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions. Strong project management skills and change management experience. Subsidiary PayPal Travel Percent 0 Equal Employment Opportunity PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .