Board Intelligence
Role Overview The Data & Revenue Operations (D&R) team enables high performance across our Go-To-Market functions - Sales, Marketing, and Customer Success - as well as Finance. We are looking for a RevOps Systems Manager to join the D&R team at Board Intelligence. This is a player coach role suited to someone who combines strong technical capability with the confidence to translate complex business needs into scalable solutions and that stakeholder management skills to bring others along with them. Responsibilities Salesforce Ownership & Development Own the configuration, development, and ongoing maintenance of Salesforce Sales and Service Clouds, including custom objects, flows, validation rules, and process automations. Ensure Salesforce remains the reliable system of record for commercial activity - managing data quality, governance, and hygiene across the platform. Stay current with Salesforce releases and emerging functionality, making proactive recommendations for improvement. Integrations & Tech Stack Architecture Own the integration strategy connecting Salesforce to the wider commercial tech stack - including 6sense, HubSpot, Gong/Gong Engage, Pendo, Planhat, and LinkedIn Sales Navigator. Document and maintain data flows, integration logic, and system interdependencies to ensure a coherent, well architected stack. Lead procurement and rollout of new tooling, including vendor evaluation, integration planning, and change management. Stakeholder Management & Requirements Translation Partner with GTM stakeholders - Sales, Marketing, Customer Success, and Finance - to understand business needs and translate them into clear, scalable technical solutions. Act as the bridge between commercial teams and technical execution, ensuring solutions are fit for purpose and well embedded. Manage upwards effectively, communicating progress, risks, and priorities to senior stakeholders including the ELT. Process Design & Documentation Design and implement scalable workflows, automations, and operating processes across the tech stack. Maintain clear, accessible documentation for all systems, integrations, and processes - enabling adoption and reducing key person dependency. Identify and address process gaps that affect data quality, reporting accuracy, or team efficiency. GTM Tooling Enablement & Training Drive adoption of commercial tools across GTM teams through structured onboarding, training materials, and ongoing support. Champion a culture of system hygiene and process adherence across Sales, Marketing, and Customer Success. Support end users in getting maximum value from the tools available to them. Technical Skills & Experience 3-5 years of experience in a RevOps, Salesforce Admin, or CRM systems management role. Strong hands on Salesforce expertise: Sales Cloud is essential; Service Cloud experience highly desirable. Proven experience integrating Salesforce with third party tools and managing the data flows between systems. Practical experience with at least two of the following platforms: Gong/Gong Engage, HubSpot, 6sense, Pendo, Planhat, LinkedIn Sales Navigator. Comfortable working with data - identifying quality issues, designing governance frameworks, and building or contributing to reporting. Familiarity with CPQ concepts or tooling is a plus. Stakeholder & Communication Skills Ability to translate ambiguous business requirements into structured, deliverable technical solutions. Strong written and verbal communication skills - able to present to senior stakeholders clearly and confidently. Collaborative working style with a genuine interest in understanding the commercial context behind requests. Ways of Working Curious and proactive - you stay ahead of tooling developments and bring ideas to the table. Comfortable operating independently and managing your own priorities across multiple concurrent workstreams. Structured and process oriented - you document what you build and build what you document. Driven by outcomes, not just activity - you care about whether the systems you manage actually help the business perform better. Nice to Have Experience in a B2B SaaS business, ideally in a scaling environment. Exposure to NetSuite or other finance systems, particularly in the context of Salesforce integration. Salesforce Administrator certification (ADM201 or equivalent). Experience with Agentforce or Einstein AI products. Benefits Pension scheme. Personal performance bonus. 26 days holiday each calendar year. Bupa health & dental cover. Group life assurance. EAP. Cycle to work scheme.
Role Overview The Data & Revenue Operations (D&R) team enables high performance across our Go-To-Market functions - Sales, Marketing, and Customer Success - as well as Finance. We are looking for a RevOps Systems Manager to join the D&R team at Board Intelligence. This is a player coach role suited to someone who combines strong technical capability with the confidence to translate complex business needs into scalable solutions and that stakeholder management skills to bring others along with them. Responsibilities Salesforce Ownership & Development Own the configuration, development, and ongoing maintenance of Salesforce Sales and Service Clouds, including custom objects, flows, validation rules, and process automations. Ensure Salesforce remains the reliable system of record for commercial activity - managing data quality, governance, and hygiene across the platform. Stay current with Salesforce releases and emerging functionality, making proactive recommendations for improvement. Integrations & Tech Stack Architecture Own the integration strategy connecting Salesforce to the wider commercial tech stack - including 6sense, HubSpot, Gong/Gong Engage, Pendo, Planhat, and LinkedIn Sales Navigator. Document and maintain data flows, integration logic, and system interdependencies to ensure a coherent, well architected stack. Lead procurement and rollout of new tooling, including vendor evaluation, integration planning, and change management. Stakeholder Management & Requirements Translation Partner with GTM stakeholders - Sales, Marketing, Customer Success, and Finance - to understand business needs and translate them into clear, scalable technical solutions. Act as the bridge between commercial teams and technical execution, ensuring solutions are fit for purpose and well embedded. Manage upwards effectively, communicating progress, risks, and priorities to senior stakeholders including the ELT. Process Design & Documentation Design and implement scalable workflows, automations, and operating processes across the tech stack. Maintain clear, accessible documentation for all systems, integrations, and processes - enabling adoption and reducing key person dependency. Identify and address process gaps that affect data quality, reporting accuracy, or team efficiency. GTM Tooling Enablement & Training Drive adoption of commercial tools across GTM teams through structured onboarding, training materials, and ongoing support. Champion a culture of system hygiene and process adherence across Sales, Marketing, and Customer Success. Support end users in getting maximum value from the tools available to them. Technical Skills & Experience 3-5 years of experience in a RevOps, Salesforce Admin, or CRM systems management role. Strong hands on Salesforce expertise: Sales Cloud is essential; Service Cloud experience highly desirable. Proven experience integrating Salesforce with third party tools and managing the data flows between systems. Practical experience with at least two of the following platforms: Gong/Gong Engage, HubSpot, 6sense, Pendo, Planhat, LinkedIn Sales Navigator. Comfortable working with data - identifying quality issues, designing governance frameworks, and building or contributing to reporting. Familiarity with CPQ concepts or tooling is a plus. Stakeholder & Communication Skills Ability to translate ambiguous business requirements into structured, deliverable technical solutions. Strong written and verbal communication skills - able to present to senior stakeholders clearly and confidently. Collaborative working style with a genuine interest in understanding the commercial context behind requests. Ways of Working Curious and proactive - you stay ahead of tooling developments and bring ideas to the table. Comfortable operating independently and managing your own priorities across multiple concurrent workstreams. Structured and process oriented - you document what you build and build what you document. Driven by outcomes, not just activity - you care about whether the systems you manage actually help the business perform better. Nice to Have Experience in a B2B SaaS business, ideally in a scaling environment. Exposure to NetSuite or other finance systems, particularly in the context of Salesforce integration. Salesforce Administrator certification (ADM201 or equivalent). Experience with Agentforce or Einstein AI products. Benefits Pension scheme. Personal performance bonus. 26 days holiday each calendar year. Bupa health & dental cover. Group life assurance. EAP. Cycle to work scheme.
Board Intelligence
The Role As Senior QA Automation Engineer, you will be embedded within one of our product councils as the dedicated quality expert, typically for a year-long engagement. You will work across the full product lifecycle, from refinement sessions through to delivery, bringing quality thinking in early rather than bolting it on at the end. Alongside your council work, you will play a significant role in shaping our wider QA function. That means evolving our automation frameworks, mentoring engineers, championing better practices, and contributing strategic input that influences how the whole team operates. This is a senior individual contributor role with real autonomy and visibility. You will be trusted to identify what needs doing and get on with it, whilst also knowing when to bring others along with you. Main Responsibilities Quality leadership and strategy Partner with QA leadership to help shape strategy, standards, and direction across the function Lead initiatives to improve our TypeScript/Cypress (web) and Java/Appium (mobile) automation frameworks Identify and drive adoption of new testing approaches, tools, and methodologies Establish and evolve testing standards across the QA team Mentor QA engineers, helping them grow both their technical and strategic skills Champion continuous improvement by consistently identifying better ways of working Testing and automation Write high-quality automated tests using our TypeScript/Cypress and Java/Appium frameworks, contributing new tests regularly Architect and implement improvements to existing test frameworks Maintain and enhance test suite reliability and effectiveness Debug, monitor, and resolve automation pipeline failures Perform manual testing including ticket verification, test case management, and regression testing Lead by example in testing practices and demonstrate what excellence looks like Embedded QA within your product council Act as the sole QA representative within your assigned product council Build strong relationships and credibility with developers, product managers, and stakeholders Participate in refinement sessions from the earliest stages, influencing quality from the start Manage stakeholder expectations and communicate quality status clearly and confidently Handle multiple concurrent workstreams effectively within your council The essentials Significant QA experience with a background in a senior QA or SDET role Expertise in test automation, with proven experience architecting or significantly improving test frameworks Strong hands-on experience with end-to-end automation frameworks such as Selenium, Cypress, WebDriver, or Appium Demonstrated ability to lead technical initiatives and drive them through to completion Experience mentoring and upskilling other QA engineers A track record of establishing testing standards and best practices within teams Strong stakeholder management skills with the ability to influence and advise at all levels Experience working in Agile environments embedded within product teams Highly desirable Hands-on experience with TypeScript/Cypress or Java/Appium specifically API and contract testing experience Strong understanding of CI/CD pipelines and DevOps practices Experience with performance and load testing Mobile app testing expertise Understanding of test architecture and design patterns The mindset Comfortable working autonomously to identify problems and implement solutions Able to influence strategy whilst remaining genuinely hands-on with code Energised by mentoring others and helping them grow Constructively challenges the status quo to drive meaningful change Balances strategic thinking with practical execution Proactive in identifying what needs doing without waiting to be directed A strong communicator who actively engages across remote and distributed teams Our tech stack Automation frameworks: TypeScript with Cypress (web portal), Java with Appium (mobile apps) Product stack: Ruby on Rails backend, React frontend, some Clojure services Infrastructure: Kubernetes across cloud and on-premises datacentres Benefits Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme
The Role As Senior QA Automation Engineer, you will be embedded within one of our product councils as the dedicated quality expert, typically for a year-long engagement. You will work across the full product lifecycle, from refinement sessions through to delivery, bringing quality thinking in early rather than bolting it on at the end. Alongside your council work, you will play a significant role in shaping our wider QA function. That means evolving our automation frameworks, mentoring engineers, championing better practices, and contributing strategic input that influences how the whole team operates. This is a senior individual contributor role with real autonomy and visibility. You will be trusted to identify what needs doing and get on with it, whilst also knowing when to bring others along with you. Main Responsibilities Quality leadership and strategy Partner with QA leadership to help shape strategy, standards, and direction across the function Lead initiatives to improve our TypeScript/Cypress (web) and Java/Appium (mobile) automation frameworks Identify and drive adoption of new testing approaches, tools, and methodologies Establish and evolve testing standards across the QA team Mentor QA engineers, helping them grow both their technical and strategic skills Champion continuous improvement by consistently identifying better ways of working Testing and automation Write high-quality automated tests using our TypeScript/Cypress and Java/Appium frameworks, contributing new tests regularly Architect and implement improvements to existing test frameworks Maintain and enhance test suite reliability and effectiveness Debug, monitor, and resolve automation pipeline failures Perform manual testing including ticket verification, test case management, and regression testing Lead by example in testing practices and demonstrate what excellence looks like Embedded QA within your product council Act as the sole QA representative within your assigned product council Build strong relationships and credibility with developers, product managers, and stakeholders Participate in refinement sessions from the earliest stages, influencing quality from the start Manage stakeholder expectations and communicate quality status clearly and confidently Handle multiple concurrent workstreams effectively within your council The essentials Significant QA experience with a background in a senior QA or SDET role Expertise in test automation, with proven experience architecting or significantly improving test frameworks Strong hands-on experience with end-to-end automation frameworks such as Selenium, Cypress, WebDriver, or Appium Demonstrated ability to lead technical initiatives and drive them through to completion Experience mentoring and upskilling other QA engineers A track record of establishing testing standards and best practices within teams Strong stakeholder management skills with the ability to influence and advise at all levels Experience working in Agile environments embedded within product teams Highly desirable Hands-on experience with TypeScript/Cypress or Java/Appium specifically API and contract testing experience Strong understanding of CI/CD pipelines and DevOps practices Experience with performance and load testing Mobile app testing expertise Understanding of test architecture and design patterns The mindset Comfortable working autonomously to identify problems and implement solutions Able to influence strategy whilst remaining genuinely hands-on with code Energised by mentoring others and helping them grow Constructively challenges the status quo to drive meaningful change Balances strategic thinking with practical execution Proactive in identifying what needs doing without waiting to be directed A strong communicator who actively engages across remote and distributed teams Our tech stack Automation frameworks: TypeScript with Cypress (web portal), Java with Appium (mobile apps) Product stack: Ruby on Rails backend, React frontend, some Clojure services Infrastructure: Kubernetes across cloud and on-premises datacentres Benefits Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme
Board Intelligence
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role As Senior DevOps Engineer you will own the design, delivery, and continuous improvement of our cloud infrastructure across Google Cloud Platform and AWS. You will work across a genuinely varied brief: multi-cloud architecture, Kubernetes cluster management, cloud migration, CI/CD, and tackling the kind of legacy tech debt that accumulates in a fast-growing business. This is a hands on role with real scope to shape how we build and operate infrastructure at scale. You will work closely with engineering, product, and IT teams, and you will be expected to bring both technical depth and a strong point of view on what good looks like. You will also be someone who keeps a close eye on how AI is changing the DevOps landscape and brings that thinking into how we work. Main Responsibilities Cloud infrastructure and architecture Architect and deploy robust, multi-cloud systems across GCP and AWS, ensuring scalability, reliability, and strong performance Lead cloud migration projects, including on-premises to cloud transitions, hybrid solutions, and infrastructure automation across multiple sites and providers Build infrastructure that scales with rapid business growth, including integrating and automating diverse tech stacks acquired through new market expansion Manage Kubernetes clusters, optimising containerised workloads through provider-managed services and continuously improving efficiency and reliability Engineering standards and practices Establish and evolve best practices for CI/CD, infrastructure as code using Terraform, and system performance monitoring Lead critical upgrades, patching, and infrastructure clean up to de risk legacy systems and strengthen our technical foundation Identify, diagnose, and resolve infrastructure challenges proactively and independently Keep pace with AI-driven developments and emerging DevOps tooling, bringing relevant innovations into how we operate Collaboration and stakeholder engagement Work closely with engineering, product, and IT teams to align infrastructure goals with business needs Communicate clearly about infrastructure decisions, trade offs, and risks to both technical and non technical stakeholders Contribute to a culture of shared ownership, continuous improvement, and engineering excellence across the team We are open-minded about background, and we care more about how you think and operate than whether your CV maps perfectly to the list below. The strongest candidates will likely bring: The essentials Extensive experience designing and managing scalable, multi-cloud environments across GCP and AWS Advanced expertise in Terraform for infrastructure as code Proven experience leading cloud migration projects, including on premises to cloud transitions and hybrid infrastructure Deep expertise in Kubernetes, including optimising and managing containerised workloads at scale A track record of tackling complex tech debt, driving critical upgrades and risk mitigation with a business-focused approach Strong understanding of modern DevOps practices including automation, observability, and CI/CD pipeline management Experience working in high-growth environments where tech stacks change quickly and priorities shift The mindset Proactive and hands on. You identify what needs doing and get on with it Commercially aware. You make infrastructure decisions with business impact in mind, not just technical elegance Curious about where the DevOps and AI space is heading and keen to bring that thinking into your work A strong communicator who can work effectively across engineering and non-engineering teams Comfortable with ambiguity and able to prioritise well when everything feels urgent Our tech stack Cloud: Google Cloud Platform and AWS Infrastructure as code: Terraform Containerisation: Kubernetes across cloud and on-premises datacentres Product stack: Ruby on Rails backend, React frontend, some Clojure services CI/CD: in active development and improvement You will be a great fit if You are a thoughtful problem solver We operate in a fast-moving environment where priorities evolve and technical challenges require sound judgement. You bring strong architectural thinking, make considered infrastructure decisions, and are comfortable navigating ambiguity while maintaining high standards. You take ownership end to end You are comfortable taking a problem from initial diagnosis through to a production-ready solution. You take responsibility for outcomes and balance performance, security, reliability, and maintainability without needing to be chased. You raise the bar for DevOps engineering You care deeply about infrastructure as code, modularity, and clean, well-documented systems. You participate actively in technical discussions, contribute to engineering standards, and leave infrastructure more robust and maintainable than you found it. You are security conscious by default You understand authentication flows, network security, data protection principles, and secure infrastructure practices. You champion best practice and are comfortable working in a high-trust, high-responsibility environment where our clients are senior leaders at major organisations. You think about the wider business You care about building the right infrastructure, not just technically elegant solutions. You enjoy collaborating across engineering, product, and IT, and you make decisions with business impact in mind as well as technical merit. You are a collaborative teammate We work closely across Engineering, Product, and IT. You share knowledge, support others, and contribute to a culture of high performance and mutual respect. We pride ourselves on our great working environment and package. Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role As Senior DevOps Engineer you will own the design, delivery, and continuous improvement of our cloud infrastructure across Google Cloud Platform and AWS. You will work across a genuinely varied brief: multi-cloud architecture, Kubernetes cluster management, cloud migration, CI/CD, and tackling the kind of legacy tech debt that accumulates in a fast-growing business. This is a hands on role with real scope to shape how we build and operate infrastructure at scale. You will work closely with engineering, product, and IT teams, and you will be expected to bring both technical depth and a strong point of view on what good looks like. You will also be someone who keeps a close eye on how AI is changing the DevOps landscape and brings that thinking into how we work. Main Responsibilities Cloud infrastructure and architecture Architect and deploy robust, multi-cloud systems across GCP and AWS, ensuring scalability, reliability, and strong performance Lead cloud migration projects, including on-premises to cloud transitions, hybrid solutions, and infrastructure automation across multiple sites and providers Build infrastructure that scales with rapid business growth, including integrating and automating diverse tech stacks acquired through new market expansion Manage Kubernetes clusters, optimising containerised workloads through provider-managed services and continuously improving efficiency and reliability Engineering standards and practices Establish and evolve best practices for CI/CD, infrastructure as code using Terraform, and system performance monitoring Lead critical upgrades, patching, and infrastructure clean up to de risk legacy systems and strengthen our technical foundation Identify, diagnose, and resolve infrastructure challenges proactively and independently Keep pace with AI-driven developments and emerging DevOps tooling, bringing relevant innovations into how we operate Collaboration and stakeholder engagement Work closely with engineering, product, and IT teams to align infrastructure goals with business needs Communicate clearly about infrastructure decisions, trade offs, and risks to both technical and non technical stakeholders Contribute to a culture of shared ownership, continuous improvement, and engineering excellence across the team We are open-minded about background, and we care more about how you think and operate than whether your CV maps perfectly to the list below. The strongest candidates will likely bring: The essentials Extensive experience designing and managing scalable, multi-cloud environments across GCP and AWS Advanced expertise in Terraform for infrastructure as code Proven experience leading cloud migration projects, including on premises to cloud transitions and hybrid infrastructure Deep expertise in Kubernetes, including optimising and managing containerised workloads at scale A track record of tackling complex tech debt, driving critical upgrades and risk mitigation with a business-focused approach Strong understanding of modern DevOps practices including automation, observability, and CI/CD pipeline management Experience working in high-growth environments where tech stacks change quickly and priorities shift The mindset Proactive and hands on. You identify what needs doing and get on with it Commercially aware. You make infrastructure decisions with business impact in mind, not just technical elegance Curious about where the DevOps and AI space is heading and keen to bring that thinking into your work A strong communicator who can work effectively across engineering and non-engineering teams Comfortable with ambiguity and able to prioritise well when everything feels urgent Our tech stack Cloud: Google Cloud Platform and AWS Infrastructure as code: Terraform Containerisation: Kubernetes across cloud and on-premises datacentres Product stack: Ruby on Rails backend, React frontend, some Clojure services CI/CD: in active development and improvement You will be a great fit if You are a thoughtful problem solver We operate in a fast-moving environment where priorities evolve and technical challenges require sound judgement. You bring strong architectural thinking, make considered infrastructure decisions, and are comfortable navigating ambiguity while maintaining high standards. You take ownership end to end You are comfortable taking a problem from initial diagnosis through to a production-ready solution. You take responsibility for outcomes and balance performance, security, reliability, and maintainability without needing to be chased. You raise the bar for DevOps engineering You care deeply about infrastructure as code, modularity, and clean, well-documented systems. You participate actively in technical discussions, contribute to engineering standards, and leave infrastructure more robust and maintainable than you found it. You are security conscious by default You understand authentication flows, network security, data protection principles, and secure infrastructure practices. You champion best practice and are comfortable working in a high-trust, high-responsibility environment where our clients are senior leaders at major organisations. You think about the wider business You care about building the right infrastructure, not just technically elegant solutions. You enjoy collaborating across engineering, product, and IT, and you make decisions with business impact in mind as well as technical merit. You are a collaborative teammate We work closely across Engineering, Product, and IT. You share knowledge, support others, and contribute to a culture of high performance and mutual respect. We pride ourselves on our great working environment and package. Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme