MAG (Airports Group) in Manchester is offering a Cyber Security Operations Apprentice role as part of a three-year apprenticeship program leading to a Level 6 qualification. The position entails monitoring security alerts, managing potential cyber incidents, and implementing protective measures within the MAG Cyber Security Operations Centre. The ideal candidate will have strong IT fundamentals, effective communication abilities, and the capacity to work in a safety-critical environment. This role requires living in England and the right to work in the UK.
23/05/2026
Full time
MAG (Airports Group) in Manchester is offering a Cyber Security Operations Apprentice role as part of a three-year apprenticeship program leading to a Level 6 qualification. The position entails monitoring security alerts, managing potential cyber incidents, and implementing protective measures within the MAG Cyber Security Operations Centre. The ideal candidate will have strong IT fundamentals, effective communication abilities, and the capacity to work in a safety-critical environment. This role requires living in England and the right to work in the UK.
Why MAG? At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Free parking Subsidised public transport Huge range of company discounts The Role This position is a three-year apprenticeship leading to a Level 6 qualification. On job practical training will also be provided. This role will be based within the MAG Cyber Security Operations Centre, triaging, handling, escalating and responding to security alerts and incidents from IT systems within the MAG estate. This includes managing potential Cyber security incidents, liaising with MAG and third party technical resources. The Cyber Security Operations Apprentice role forms a key part of MAG's last line of defence against Cyber security attacks which have the potential to massively impact MAG's operations and could lead to substantial regulatory fines. During the 3 year programme, you will learn to be responsible for: Continuously monitoring internal infrastructure using Security Information Event Management tools and other technologies to detect security events, vulnerabilities, and unusual activity. Responding to and investigating security alerts, including phishing and malware incidents, escalating to relevant teams when necessary. Overseeing identity and access controls, ensuring appropriate use of permissions and detecting potential abuse by authorised users. Identifying system weaknesses and implementing protective measures such as firewalls, encryption, and intrusion prevention systems. Analysing intrusion attempts and malware using open source and vendor tools and preparing detailed reports and briefings on findings and methodologies. Creating and updating SIEM rules using appropriate coding languages to enhance threat detection capabilities. What Will Make You Successful in This Role? Successful candidates will possess: Good knowledge of Information Systems and IT fundamentals, with the ability to apply analytical thinking to security requirements and controls. An awareness of data protection legislation including GDPR and the Data Protection Act, and how these apply to security governance. An understanding of information security principles, risk management practices, and technical countermeasures, including firewalls, encryption, and malware analysis is desirable. Effective communication and team working skills, with the ability to work across all levels of our business and maintain a strong customer/client focus. Innovative problem solving skills and the focus required to operate in a safety critical aviation environment. A Levels (or equivalent) grades A C/Pass, preferably in Computer or Technology related subjects. Must live in England and have the right to work in the UK (Government funding requirement). Must be able to work shift work and travel to and from Manchester airport outside normal working hours. Must be able to travel to Milton Keynes to attend sessions with the training provider. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. We welcome applications from candidates from all backgrounds and are committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing . Our Colleague Communities include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity. If you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply-you may be just the right candidate.
23/05/2026
Full time
Why MAG? At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Free parking Subsidised public transport Huge range of company discounts The Role This position is a three-year apprenticeship leading to a Level 6 qualification. On job practical training will also be provided. This role will be based within the MAG Cyber Security Operations Centre, triaging, handling, escalating and responding to security alerts and incidents from IT systems within the MAG estate. This includes managing potential Cyber security incidents, liaising with MAG and third party technical resources. The Cyber Security Operations Apprentice role forms a key part of MAG's last line of defence against Cyber security attacks which have the potential to massively impact MAG's operations and could lead to substantial regulatory fines. During the 3 year programme, you will learn to be responsible for: Continuously monitoring internal infrastructure using Security Information Event Management tools and other technologies to detect security events, vulnerabilities, and unusual activity. Responding to and investigating security alerts, including phishing and malware incidents, escalating to relevant teams when necessary. Overseeing identity and access controls, ensuring appropriate use of permissions and detecting potential abuse by authorised users. Identifying system weaknesses and implementing protective measures such as firewalls, encryption, and intrusion prevention systems. Analysing intrusion attempts and malware using open source and vendor tools and preparing detailed reports and briefings on findings and methodologies. Creating and updating SIEM rules using appropriate coding languages to enhance threat detection capabilities. What Will Make You Successful in This Role? Successful candidates will possess: Good knowledge of Information Systems and IT fundamentals, with the ability to apply analytical thinking to security requirements and controls. An awareness of data protection legislation including GDPR and the Data Protection Act, and how these apply to security governance. An understanding of information security principles, risk management practices, and technical countermeasures, including firewalls, encryption, and malware analysis is desirable. Effective communication and team working skills, with the ability to work across all levels of our business and maintain a strong customer/client focus. Innovative problem solving skills and the focus required to operate in a safety critical aviation environment. A Levels (or equivalent) grades A C/Pass, preferably in Computer or Technology related subjects. Must live in England and have the right to work in the UK (Government funding requirement). Must be able to work shift work and travel to and from Manchester airport outside normal working hours. Must be able to travel to Milton Keynes to attend sessions with the training provider. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. We welcome applications from candidates from all backgrounds and are committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing . Our Colleague Communities include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity. If you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply-you may be just the right candidate.
MAG (Airports Group) is looking for a Network Engineer to support LAN, WAN, and WiFi infrastructure at Manchester Airport. You will maintain and improve network connectivity across our airports and provide critical support in a fast-paced environment. The ideal candidate has hands-on experience with Cisco technologies, understanding of LAN/WAN, and is familiar with network management tools. The role involves hybrid working hours and participation in on-call duties. Join MAG and be part of a diverse team dedicated to making a difference!
23/05/2026
Full time
MAG (Airports Group) is looking for a Network Engineer to support LAN, WAN, and WiFi infrastructure at Manchester Airport. You will maintain and improve network connectivity across our airports and provide critical support in a fast-paced environment. The ideal candidate has hands-on experience with Cisco technologies, understanding of LAN/WAN, and is familiar with network management tools. The role involves hybrid working hours and participation in on-call duties. Join MAG and be part of a diverse team dedicated to making a difference!
Based at Manchester Airport Permanent, Full Time (36.25 hours per week) Normal office hours (9-5 / 8-4) - Hybrid working Out of Hours - On Call - On a 6 week basis We are proud to be a diverse employer, and we welcome candidates from all backgrounds. Why MAG? At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free VirtualGP service, available 24 hours a day, 7 days a week Care Concierge service The role As a Network Engineer, you'll support MAG's LAN, WAN and WiFi infrastructure in a fast paced, ever changing 24/7/365 environment. You'll play a key role in maintaining and improving our network systems to ensure seamless connectivity across our airports, while providing day to day support for critical services. Your responsibilities will include maintaining and supporting existing network infrastructure, responding to and resolving faults (including liaising with external support where required), performing analysis and troubleshooting, and configuring and deploying network devices. You will also contribute significantly to network related projects and ensure all work aligns with MAG's change management procedures. What will make you successful in the role? You'll be an experienced Network Engineer with solid hands on experience in a similar role and strong technical competency across Cisco switches, routers, and firewalls. You should have a good understanding of LAN/WAN technologies, routing, switching, VPNs, and firewall configuration, as well as experience with corporate WiFi solutions-ideally with Aruba, which would be a distinct advantage. You'll be familiar with network management tools such as Cisco DCNM and DNAC, and hold relevant Cisco certifications, with ITIL or change procedure experience considered beneficial. The role also requires a willingness to work hybrid office hours and take part in on call duties as part of the wider network support team. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
23/05/2026
Full time
Based at Manchester Airport Permanent, Full Time (36.25 hours per week) Normal office hours (9-5 / 8-4) - Hybrid working Out of Hours - On Call - On a 6 week basis We are proud to be a diverse employer, and we welcome candidates from all backgrounds. Why MAG? At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free VirtualGP service, available 24 hours a day, 7 days a week Care Concierge service The role As a Network Engineer, you'll support MAG's LAN, WAN and WiFi infrastructure in a fast paced, ever changing 24/7/365 environment. You'll play a key role in maintaining and improving our network systems to ensure seamless connectivity across our airports, while providing day to day support for critical services. Your responsibilities will include maintaining and supporting existing network infrastructure, responding to and resolving faults (including liaising with external support where required), performing analysis and troubleshooting, and configuring and deploying network devices. You will also contribute significantly to network related projects and ensure all work aligns with MAG's change management procedures. What will make you successful in the role? You'll be an experienced Network Engineer with solid hands on experience in a similar role and strong technical competency across Cisco switches, routers, and firewalls. You should have a good understanding of LAN/WAN technologies, routing, switching, VPNs, and firewall configuration, as well as experience with corporate WiFi solutions-ideally with Aruba, which would be a distinct advantage. You'll be familiar with network management tools such as Cisco DCNM and DNAC, and hold relevant Cisco certifications, with ITIL or change procedure experience considered beneficial. The role also requires a willingness to work hybrid office hours and take part in on call duties as part of the wider network support team. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
A major airport operator in the UK is seeking a Technical Product Owner to lead their SAP SuccessFactors product landscape. You will work at the intersection of business and technology, ensuring the platform evolves to deliver business value. Responsibilities include developing a product roadmap, managing stakeholder relationships, and prioritizing the product backlog. The ideal candidate has experience with SAP modules and a strong understanding of agile methodologies. This position offers a hybrid work model with excellent benefits.
22/05/2026
Full time
A major airport operator in the UK is seeking a Technical Product Owner to lead their SAP SuccessFactors product landscape. You will work at the intersection of business and technology, ensuring the platform evolves to deliver business value. Responsibilities include developing a product roadmap, managing stakeholder relationships, and prioritizing the product backlog. The ideal candidate has experience with SAP modules and a strong understanding of agile methodologies. This position offers a hybrid work model with excellent benefits.
A leading airport group in the UK is seeking a Business Analyst to work across their ServiceNow platform. This role involves engaging with various stakeholders to address real challenges and shape effective solutions. Candidates should have previous experience with ServiceNow and ideally have worked in complex, multi-site environments. This position offers a comprehensive benefits package, including a generous pension scheme and well-being support.
21/05/2026
Full time
A leading airport group in the UK is seeking a Business Analyst to work across their ServiceNow platform. This role involves engaging with various stakeholders to address real challenges and shape effective solutions. Candidates should have previous experience with ServiceNow and ideally have worked in complex, multi-site environments. This position offers a comprehensive benefits package, including a generous pension scheme and well-being support.
Why MAG? Every year, Manchester Airport connects over 30 million passengers to more than 200 destinations worldwide. As the third largest airport in the UK, and part of the largest UK owned airport group, MAG plays a critical role in the region - supporting over 19,000 jobs and contributing around £7.75bn annually. We're continuing to invest in platforms like ServiceNow, but like most organisations, the challenge isn't just the technology - it's how consistently and effectively it's used across different parts of the business. That's where this role comes in. You won't be working in a single lane or a neatly defined domain. ServiceNow touches multiple areas - IT, HR, operations - and the work reflects that. The value comes from understanding how those pieces connect, not just documenting them individually. Alongside that, you'll have access to a strong benefits package including a generous pension (up to 10% contribution), 24 days holiday plus bank holidays, free parking, subsidised public transport, a wide range of discounts, wellbeing support and volunteering days. The role We're looking for a Business Analyst to work across our ServiceNow platform, supporting delivery across multiple domains. This isn't a role for someone who just maps processes and writes requirements. You'll be working closely with stakeholders to understand real problems, challenge assumptions, and help shape solutions that actually work in practice - not just on paper. The environment is varied. You might be working with IT teams one week, HR or operational teams the next. Being able to adapt quickly, pick up context, and connect the dots is a big part of the role. What you'll be doing You'll spend a lot of time engaging with stakeholders, understanding what they're trying to achieve and helping translate that into something clear and actionable for delivery teams. You'll work closely with Product Owners, engineers and architects to shape requirements that are grounded in how the platform actually works. You'll look beyond individual requests - understanding how changes impact other areas, and helping avoid duplication or disconnected solutions. You'll also play a role in improving how work is defined and delivered, keeping things focused on outcomes rather than just activity. Qualifications Previous experience working with ServiceNow Experience in complex or multi site organisations A short initial call, followed by a more in depth conversation including some scenario based discussion. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. Even if you don't meet every requirement, we'd still encourage you to apply - what matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments during the process, just let us know - we'll support you. At MAG, every journey matters. Our colleague communities include Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
21/05/2026
Full time
Why MAG? Every year, Manchester Airport connects over 30 million passengers to more than 200 destinations worldwide. As the third largest airport in the UK, and part of the largest UK owned airport group, MAG plays a critical role in the region - supporting over 19,000 jobs and contributing around £7.75bn annually. We're continuing to invest in platforms like ServiceNow, but like most organisations, the challenge isn't just the technology - it's how consistently and effectively it's used across different parts of the business. That's where this role comes in. You won't be working in a single lane or a neatly defined domain. ServiceNow touches multiple areas - IT, HR, operations - and the work reflects that. The value comes from understanding how those pieces connect, not just documenting them individually. Alongside that, you'll have access to a strong benefits package including a generous pension (up to 10% contribution), 24 days holiday plus bank holidays, free parking, subsidised public transport, a wide range of discounts, wellbeing support and volunteering days. The role We're looking for a Business Analyst to work across our ServiceNow platform, supporting delivery across multiple domains. This isn't a role for someone who just maps processes and writes requirements. You'll be working closely with stakeholders to understand real problems, challenge assumptions, and help shape solutions that actually work in practice - not just on paper. The environment is varied. You might be working with IT teams one week, HR or operational teams the next. Being able to adapt quickly, pick up context, and connect the dots is a big part of the role. What you'll be doing You'll spend a lot of time engaging with stakeholders, understanding what they're trying to achieve and helping translate that into something clear and actionable for delivery teams. You'll work closely with Product Owners, engineers and architects to shape requirements that are grounded in how the platform actually works. You'll look beyond individual requests - understanding how changes impact other areas, and helping avoid duplication or disconnected solutions. You'll also play a role in improving how work is defined and delivered, keeping things focused on outcomes rather than just activity. Qualifications Previous experience working with ServiceNow Experience in complex or multi site organisations A short initial call, followed by a more in depth conversation including some scenario based discussion. Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who want to make a difference. We're on a mission to be number one in our industry, and that takes talent in all its forms. Even if you don't meet every requirement, we'd still encourage you to apply - what matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments during the process, just let us know - we'll support you. At MAG, every journey matters. Our colleague communities include Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
A leading airports operator is seeking a Technical Product Owner for the SAP SuccessFactors product landscape at Manchester Airport. This position requires ownership of various HCM suite functionalities including Recruitment, Onboarding, and Payroll. Candidates should possess a strong background in SAP modules and experience in Agile delivery. Benefits include flexible company pension, free parking, and more. This is a unique opportunity to influence technology direction and contribute significantly to employee experience across multiple sites.
21/05/2026
Full time
A leading airports operator is seeking a Technical Product Owner for the SAP SuccessFactors product landscape at Manchester Airport. This position requires ownership of various HCM suite functionalities including Recruitment, Onboarding, and Payroll. Candidates should possess a strong background in SAP modules and experience in Agile delivery. Benefits include flexible company pension, free parking, and more. This is a unique opportunity to influence technology direction and contribute significantly to employee experience across multiple sites.
MAG (Airports Group) is looking for a skilled team member to manage product delivery within a cross-functional team in Manchester. The ideal candidate will have experience in a software development delivery role, excellent communication and organizational skills, and a strong focus on risk management and delivery frameworks. This permanent role offers a hybrid work model, 25 days of holiday, flexible benefits, and a 10% company pension. Join a diverse team committed to enhancing airport travel experiences.
16/05/2026
Full time
MAG (Airports Group) is looking for a skilled team member to manage product delivery within a cross-functional team in Manchester. The ideal candidate will have experience in a software development delivery role, excellent communication and organizational skills, and a strong focus on risk management and delivery frameworks. This permanent role offers a hybrid work model, 25 days of holiday, flexible benefits, and a 10% company pension. Join a diverse team committed to enhancing airport travel experiences.
Select how often (in days) to receive an alert: Technical Product Owner - SAP SuccessFactors Summary Based at Manchester Airport (2 per week onsite) Permanent position Also open to East Midlands Airport (EMA) Why MAG? Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. We're at a genuine inflection point in how we use technology across the business. Significant investment is going into our platforms, including SAP SuccessFactors, but we're not yet realising their full potential. That creates a rare opportunity: you won't be maintaining a mature, optimised product - you'll be shaping how it should work, where it should go, and how it delivers real value. This role offers the chance to influence both technology direction and operating model, improving employee experience at scale across a complex, multi-site organisation. You'll work on problems that are real, visible and commercially important, not theoretical product work, and have the backing to challenge the status quo, simplify complexity and drive meaningful change. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free VirtualGP service, available 24 hours a day, 7 days a week Care Concierge service The Role We're looking for a Technical Product Owner (TPO) to take ownership of our SAP SuccessFactors product landscape across the full HCM suite - including Employee Central, Recruitment, Onboarding, Learning, Payroll and Succession. This is not a configuration role. This is a technology-led product role. You'll sit at the intersection of business, technology and delivery, owning how the platform evolves, scales and delivers value across the organisation. You'll translate complex SAP capabilities and constraints into clear, actionable outcomes - and ensure the team delivers against them. You'll act as the bridge between "what the business needs" and "how we deliver it." Key Responsibilities Own the end-to-end SuccessFactors product landscape, ensuring it delivers measurable business value Develop and maintain a clear product roadmap, balancing new features, platform stability and technical debt Work closely with architects to shape solution design, environments and route to live Understand and articulate system constraints, integrations and downstream impacts Technical Leadership (without hands on config) Demonstrate strong understanding of: Non-functional requirements (performance, scalability, resilience) Integration patterns and dependencies Act as a credible voice with engineering teams, challenging and guiding decisions Translate technical complexity into clear business language Agile Delivery & Backlog Ownership Own and prioritise the product backlog based on business value Define clear acceptance criteria and success measures Support teams in breaking down work into deliverable, outcome-focused stories Sprint planning Managing enablers and technical debt Stakeholder Management & Communication Build strong relationships across HR, Payroll, Technology and Transformation teams Act as a translator between business and tech, simplifying SAP complexity Clearly communicate: Trade-offs Limitations Risks and workarounds Challenge stakeholders constructively to ensure focus on value over output Leadership & Team Enablement Provide leadership to a team including System Analysts / BAs (direct or matrix) Create an environment where teams: Speak up Challenge ideas Continuously improve ways of working Drive a culture of ownership, collaboration and accountability Data-Driven Decision Making Define and track product success metrics and KPIs Use sprint and delivery data to: What We're Looking For: Core Experience Experience as a Technical Product Owner, Product Owner or Technical BA within SAP SuccessFactors Strong understanding of SAP SuccessFactors modules (e.g. EC, Recruitment, Onboarding, Payroll, Learning, Succession) Proven experience working in Agile delivery environments Technical Capability Strong understanding of: System architecture and integrations Environments and release processes Non-functional requirements Ability to engage deeply with engineers and architects without needing to configure the system Product & Delivery Expertise Experience managing backlogs, roadmaps and prioritisation frameworks Comfortable balancing features vs stability vs technical debt Focus on outcomes over outputs, with clear success measurement Stakeholder & Communication Skills Able to confidently engage with both: Senior business stakeholders Technical teams Strong ability to simplify complex concepts into clear, practical language Leadership Mindset Natural leader who can: Encourage openness and challenge Improve team ways of working Comfortable operating in ambiguity and making decisions Understanding of regulatory and compliance constraints within HR systems Background in: System Analysis Technical Business Analysis Transformation programmes Interview Process 30-minute initial screening call 90-minute formal interview (deep dive, including scenario-based discussion) Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
15/05/2026
Full time
Select how often (in days) to receive an alert: Technical Product Owner - SAP SuccessFactors Summary Based at Manchester Airport (2 per week onsite) Permanent position Also open to East Midlands Airport (EMA) Why MAG? Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. We're at a genuine inflection point in how we use technology across the business. Significant investment is going into our platforms, including SAP SuccessFactors, but we're not yet realising their full potential. That creates a rare opportunity: you won't be maintaining a mature, optimised product - you'll be shaping how it should work, where it should go, and how it delivers real value. This role offers the chance to influence both technology direction and operating model, improving employee experience at scale across a complex, multi-site organisation. You'll work on problems that are real, visible and commercially important, not theoretical product work, and have the backing to challenge the status quo, simplify complexity and drive meaningful change. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parking Subsidised public transport Huge range of company discounts 2 volunteering days per year Free VirtualGP service, available 24 hours a day, 7 days a week Care Concierge service The Role We're looking for a Technical Product Owner (TPO) to take ownership of our SAP SuccessFactors product landscape across the full HCM suite - including Employee Central, Recruitment, Onboarding, Learning, Payroll and Succession. This is not a configuration role. This is a technology-led product role. You'll sit at the intersection of business, technology and delivery, owning how the platform evolves, scales and delivers value across the organisation. You'll translate complex SAP capabilities and constraints into clear, actionable outcomes - and ensure the team delivers against them. You'll act as the bridge between "what the business needs" and "how we deliver it." Key Responsibilities Own the end-to-end SuccessFactors product landscape, ensuring it delivers measurable business value Develop and maintain a clear product roadmap, balancing new features, platform stability and technical debt Work closely with architects to shape solution design, environments and route to live Understand and articulate system constraints, integrations and downstream impacts Technical Leadership (without hands on config) Demonstrate strong understanding of: Non-functional requirements (performance, scalability, resilience) Integration patterns and dependencies Act as a credible voice with engineering teams, challenging and guiding decisions Translate technical complexity into clear business language Agile Delivery & Backlog Ownership Own and prioritise the product backlog based on business value Define clear acceptance criteria and success measures Support teams in breaking down work into deliverable, outcome-focused stories Sprint planning Managing enablers and technical debt Stakeholder Management & Communication Build strong relationships across HR, Payroll, Technology and Transformation teams Act as a translator between business and tech, simplifying SAP complexity Clearly communicate: Trade-offs Limitations Risks and workarounds Challenge stakeholders constructively to ensure focus on value over output Leadership & Team Enablement Provide leadership to a team including System Analysts / BAs (direct or matrix) Create an environment where teams: Speak up Challenge ideas Continuously improve ways of working Drive a culture of ownership, collaboration and accountability Data-Driven Decision Making Define and track product success metrics and KPIs Use sprint and delivery data to: What We're Looking For: Core Experience Experience as a Technical Product Owner, Product Owner or Technical BA within SAP SuccessFactors Strong understanding of SAP SuccessFactors modules (e.g. EC, Recruitment, Onboarding, Payroll, Learning, Succession) Proven experience working in Agile delivery environments Technical Capability Strong understanding of: System architecture and integrations Environments and release processes Non-functional requirements Ability to engage deeply with engineers and architects without needing to configure the system Product & Delivery Expertise Experience managing backlogs, roadmaps and prioritisation frameworks Comfortable balancing features vs stability vs technical debt Focus on outcomes over outputs, with clear success measurement Stakeholder & Communication Skills Able to confidently engage with both: Senior business stakeholders Technical teams Strong ability to simplify complex concepts into clear, practical language Leadership Mindset Natural leader who can: Encourage openness and challenge Improve team ways of working Comfortable operating in ambiguity and making decisions Understanding of regulatory and compliance constraints within HR systems Background in: System Analysis Technical Business Analysis Transformation programmes Interview Process 30-minute initial screening call 90-minute formal interview (deep dive, including scenario-based discussion) Equal Opportunities & Reasonable Adjustments We're building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. With so many exciting roles across our airports and businesses, there's space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you - even if you don't think you tick every box. What matters most is what you bring. We're proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We're committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women's Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.