Hemel Hempstead, Hertfordshire
Ashdown Group
2nd Line Support Analyst - Hemel Hempstead - £30,000 A successful IT solutions organisation are seeking an experienced 2nd Line Support Analyst to join their established team. You will be involved in fixing technical faults, carrying out service requests and answering queries. You will fulfil a key role in maintaining normal IT service for the company's clients as efficiently as possible. You will need to have experience with the following technologies: - Windows XP, Windows 7 - Office 2007, 2010, 2013 - Active Directory administration - Microsoft Exchange administration - Networking It is expected that you will hold at least one Microsoft qualification such as MCP, MCTS or other relevant IT qualification such as CompTIA A+ Essentials, CompTIA A+ Practical Application, Cisco CCNA or equivalent. The successful candidate will be assisted in continuing their skills development through a combination of self-study, company provided training and external courses. Excellent interpersonal skills are essential as you will be supporting users via phone, remote control and occasional site visits. This is a permanent position offering a basic salary of up to £30,000 per annum, dependent on skills and experience. To apply please send a WORD version of your CV, including reference number ASH17498ZB-BB in the subject line of your email. The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
15/02/2019
Hemel Hempstead, Hertfordshire
Ashdown Group
2nd Line Support Analyst - Hemel Hempstead - £30,000 A successful IT solutions organisation are seeking an experienced 2nd Line Support Analyst to join their established team. You will be involved in fixing technical faults, carrying out service requests and answering queries. You will fulfil a key role in maintaining normal IT service for the company's clients as efficiently as possible. You will need to have experience with the following technologies: - Windows XP, Windows 7 - Office 2007, 2010, 2013 - Active Directory administration - Microsoft Exchange administration - Networking It is expected that you will hold at least one Microsoft qualification such as MCP, MCTS or other relevant IT qualification such as CompTIA A+ Essentials, CompTIA A+ Practical Application, Cisco CCNA or equivalent. The successful candidate will be assisted in continuing their skills development through a combination of self-study, company provided training and external courses. Excellent interpersonal skills are essential as you will be supporting users via phone, remote control and occasional site visits. This is a permanent position offering a basic salary of up to £30,000 per annum, dependent on skills and experience. To apply please send a WORD version of your CV, including reference number ASH17498ZB-BB in the subject line of your email. The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
Ashdown Group
Global brand, large, established and growing business looking for a proven IT Helpdesk Support / Service Desk Analyst to be based from impressive offices in Central London. Tasked with providing 1st / 2nd line support for approximately 500 UK users. In order to be suitable for this requirement you must have demonstrable Helpdesk / Service Desk / Technical Support experience, ideally for a medium to large sized user base in a fast moving industry. It is essential to have broad technical support knowledge including Windows OS, Mac OS, MS Office, hardware, printer, Active Directory and telephony / mobile. The ideal candidate will also have an MTA, MCSA, CMNO, CCNA or similar relevant qualification, however this is not essential. This IT Helpdesk Support / Service Desk Analyst role represents an opportunity for a tech savvy professional to join a large growing company that invests heavily in its staff and offers excellent IT career prospects. This role is paying up to £28,000 plus benefits including discretionary bonus, pension, season ticket loan and 25 days annual leave. When you apply for this Helpdesk Support Analyst position please ensure that you include all relevant skills and experience to stand the best chance of securing an interview. Please send a WORD CV indicating reference number ASH17551HJ in the subject line of your email. The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
15/02/2019
Ashdown Group
Global brand, large, established and growing business looking for a proven IT Helpdesk Support / Service Desk Analyst to be based from impressive offices in Central London. Tasked with providing 1st / 2nd line support for approximately 500 UK users. In order to be suitable for this requirement you must have demonstrable Helpdesk / Service Desk / Technical Support experience, ideally for a medium to large sized user base in a fast moving industry. It is essential to have broad technical support knowledge including Windows OS, Mac OS, MS Office, hardware, printer, Active Directory and telephony / mobile. The ideal candidate will also have an MTA, MCSA, CMNO, CCNA or similar relevant qualification, however this is not essential. This IT Helpdesk Support / Service Desk Analyst role represents an opportunity for a tech savvy professional to join a large growing company that invests heavily in its staff and offers excellent IT career prospects. This role is paying up to £28,000 plus benefits including discretionary bonus, pension, season ticket loan and 25 days annual leave. When you apply for this Helpdesk Support Analyst position please ensure that you include all relevant skills and experience to stand the best chance of securing an interview. Please send a WORD CV indicating reference number ASH17551HJ in the subject line of your email. The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.