People First Personnel

Bracknell, Berkshire People First Personnel SUMMARY OBJECTIVE: The Systems Engineer provides the business knowledge and technical skills to implement technical strategies, evaluate products and provide a superior level of technical support which benefits the company. A key responsibility of the Systems Engineer is to work on highly technical projects, inclusive of maintaining the security and disaster recovery of the overall IT network. The Systems Engineer is highly skilled in supporting a Microsoft Windows Desktop & Server environment, Microsoft Exchange, Active Directory, Group Policy and VMWare. The Systems Engineer performs a wide variety of installation, configuration, upgrades of servers & workstations. Capable with hardware and software in a LAN, WAN and stand-alone environment. The System Engineer provides investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure. PRIMARY DUTIES AND RESPONSIBILITIES: • Desktop, Server & Virtual Server Management (Local virtual server environment & private cloud) - Complete configuration, installation and support of equipment in a Microsoft Windows Environment. • Coordinates and/or performs additions and changes to network hardware and operating systems and attached devices; includes investigation, analysis, recommendation, configuration, installation and testing of new network hardware, software and telephony. • Supporting our bespoke software applications including regular maintenance. • Proactively ensure the highest levels of systems and infrastructure availability. • Maintain security, anti-virus, backup, redundancy strategies & network infrastructure standards. • Managing assigned projects to deliver services in accordance with established objectives. • Proactive technical support of helpdesk enquiries from staff & site personnel. • Paid overtime work when required to ensure systems are patched and/or upgraded. • Providing technical consultation, training, support and mentoring to junior IT staff. • System Management: Exchange Server Management Disaster Recovery Planning Network management and maintenance Server Room Facilities Management Windows & All Software licensing Hardware & Software purchasing Telephone System, Mitel Phones & Micolab Messaging Client Internet & VPN Connectivity (Fibre/ADSL/Annex M) REQUIRED SKILLS: • 5 years experience in a commercial Information Technology environment. • MSCE, CCNA qualification would be an advantage. • Experience in working as part of a team and working towards tight deadlines. • Ability to work on own initiative and prioritise workload accordingly. Highly organised, thorough and diligent with an acute attention to detail. • Excellent communications skills with the IT Team as well as internal customers. • Maintaining composure during challenging technical problems. • Required technology skills: Microsoft Windows Desktop and Windows Server Microsoft Exchange VMWare Networking - TCP/IP, IPV4, VLANs, routing, IPSEC VPN, switching, Wi-Fi Active Directory, Group Policy Excellent knowledge and understanding of firewalls (either Cisco or Fortinet preferred) DHCP, DNS • Desirable technology skills: Mimecast Mitel telephone systems and MiCloud Veritas Enterprise Vault Sophos UTM Quest Rapid Recovery Trend Anti-Virus Solarwinds, Lansweeper & Teamviewer Experience supporting Linux operating systems