Onyx Recruitment

Northampton, Northamptonshire Onyx Recruitment IT Infrastructure Specialist - Our client is a successful and growing business services company based in Northampton. They are seeking an experienced IT Infrastructure Specialist to deliver Projects, Solutions & Consultancy Services to their clients. This is a great opportunity to join an expanding company with great career prospects. To apply successfully you will have a minimum 5 years' extensive experience in the design and delivery of projects covering a broad range of IT system, services and solutions (closely aligned to Microsoft applications and cloud-based service stacks (Azure, Office 365). Industry recognised accreditations such as Microsoft MCSE, Cisco CCNA, VMware VCP or equivalent level of certification would also be highly desirable. Responsibilities of Role Delivery of technical design, implementation and consultancy for IT projects and solutions (upgrades, integration work and greenfield installations) Create project documentation, including scope of works, design/build, planning, handover documents and progress reports Work with the sales team to provide pre-sales technical support, consultation and solution design proposals Seek and highlight additional opportunities whilst reviewing clients existing IT infrastructure Evaluate and recommend changes in performance tuning, infrastructure design and monitoring for clients Ensure regular progress reports are created and distributed to key stakeholders Assist with the handover/transition of new client IT systems and services to the service desk and field teams Undertake client audits (review of client infrastructure and security vulnerability testing) Undertake personal, technical training and development to ensure technical skills are kept up-to-date and aligned to the business and divisional plans Keep appraised and evaluate new technologies Provide technical support assistance/guidance to the 3rd line service desk team Assist in the training and development of service helpdesk staff and field engineers Define, develop and maintain infrastructure deployment techniques, standards, policies and procedures Assist with the management, upgrade and delivery of new IT for the company infrastructure Suggest improvements for the on-going development of the professional services division Attributes Required Team player and able to effectively interact with a variety of individuals (internal staff and clients) with different competencies and backgrounds Excellent customer service and communication skills Work under own initiatives to ensure high quality delivery to clients Self-propelled work ethic with ability to stay on task and focused with minimal supervision Willing to work on a flexible work schedule and travel as required Ability to handle multiple projects simultaneously Good written and documentation skills To apply, or to find out more about this opportunity, please email your CV to Onyx Recruitment.