SF Recruitment

We're proud to be supporting a fantastic business based in Stoke in their search for a Head of Project Management to join them on a permanent basis. This role will require you to be on site 2 days a week and will pay up to £90,000 base + benefits. Ideally you will be from a SaaS/Financial Services background. As a senior leader within the Delivery function, the Head of Projects will work closely with the board to define, implement, and monitor performance metrics, drive continuous improvement, and ensure delivery excellence. They will lead a team of Project Managers, Implementation Managers, and Technical Consultants, ensuring all projects are delivered to a high standard, on time, on scope and on budget, while driving customer satisfaction and commercial outcomes. What You'll Do - Take ownership and maintain overall accountability for all project deliveries across the organisation (IT and Client). - Lead and develop the project delivery team, ensuring clear responsibilities, alignment, and performance against strategic objectives. - Partner with the Chief Delivery Officer and Implementation Manager to define and implement departmental and project KPIs, reporting frameworks, and delivery success metrics aligned to business and investor expectations. - Drive consistency and quality in delivery through process optimisation, governance, and scalable best practices. - Oversee and control project budgets, ensuring all expenditures are aligned with financial targets - Act as a key stakeholder in strategic planning and cross-functional alignment across Product, Sales, Customer Success, and Engineering. - Lead delivery planning for complex client engagements, including multi-phase rollouts and technical onboarding. - Continuously assess delivery team performance and make organisational improvements to support rapid scale. - Proactively manage risk, scope, and change across a portfolio of client projects. - Provide mentorship, coaching, and development opportunities to build a high-performance, delivery-driven culture.

We're supporting a growing organisation as they prepare to add a new First Line Support professional to the team. You'll be the go-to person for all things first line: resolving user issues, setting up kit, troubleshooting basic networking, and keeping things running smoothly when the rest of the team is tied up on more complex projects. This is a great opportunity to learn, develop, and step into a proper career pathway within IT - you'll be closely supported by experienced engineers who want to help you grow. What You'll Be Doing: Acting as the first point of contact for IT support queries Troubleshooting issues with screens, phones, basic networking, patching, and POE devices Escalating more complex issues while keeping users informed Getting involved in small change requests and support for system improvements Working full-time in the office (37.5 hours per week), including some weekend work on a rota What You'll Bring: Some experience in an IT support or helpdesk environment (could be from a previous role, internship or placement) A problem-solving mindset - you're someone who takes ownership and figures things out Good communication skills and the ability to relay technical info clearly Eagerness to learn, develop and eventually move into more technical areas (2nd/3rd line exposure is on the table) Willingness to be in the office full-time and commit to weekend availability when required What You'll Get in Return: Salary up to £28K, depending on experience Real exposure to systems, architecture, and transformation work Coaching and mentoring from a technically strong, collaborative team A clear pathway to progress and upskill as part of a tight-knit IT function The chance to join a business investing in its tech and open to change - your input will matter here

I am currently working with a Professional Services client who is seeking an IT Manager from a PS background and strong experience within leading strategic change, finding and implementing IT efficiencies while ensuring the smooth running of their IT systems. Working closely with the ITD, digital transformation project manager you will be tasked to initially review the estate, recommend any changes and ensure the platform is built for modernisation through digitalisation and AI. Key Duties/Responsibilities Ensuring the security and maintenance of all IT systems, including networks, servers and applications. Collaborating with stakeholders to deliver IT solutions that align with business needs Delivering changes within IT security, data protection and GDPR when required Managing various IT system/infrastructure/application/software or hardware projects Managing O365 and MS stack Analyse/review current IT estate and identify positive changes in way of cost saving and/or efficiencies for end users Supporting O365 and MS stack Ideal Background Previous experience working within Professional Services Within the IT manager role for 3-5yrs Working across systems, infrastructure, applications/software and hardware Experience implementing IT Security changes Strong and engaging communicator This will initially be on-site around Derbyshire and 1 day work from home after embedding period. Please apply for consideration.

I am currently assisting a client near Bedworth with a Contract vacancy to assist the current team with a backlog of tickets and also offer desktop support. The vacancy is primarily due to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities - A minimum of one year's recent experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop / Desktop hardware support and repair - Mobile phone configuration and support - iOS and Android - Basic Networking support including structured cabling patching This will be a 1month rolling contract, most likely going for 3m with onsite requirement for the duration. If interested, please apply for consideration.

We're supporting a growing organisation as they prepare to add a new First Line Support professional to the team. You'll be the go-to person for all things first line: resolving user issues, setting up kit, troubleshooting basic networking, and keeping things running smoothly when the rest of the team is tied up on more complex projects. This is a great opportunity to learn, develop, and step into a proper career pathway within IT - you'll be closely supported by experienced engineers who want to help you grow. What You'll Be Doing: Acting as the first point of contact for IT support queries Troubleshooting issues with screens, phones, basic networking, patching, and POE devices Escalating more complex issues while keeping users informed Getting involved in small change requests and support for system improvements Working full-time in the office (37.5 hours per week), including some weekend work on a rota What You'll Bring: Some experience in an IT support or helpdesk environment (could be from a previous role, internship or placement) A problem-solving mindset - you're someone who takes ownership and figures things out Good communication skills and the ability to relay technical info clearly Eagerness to learn, develop and eventually move into more technical areas (2nd/3rd line exposure is on the table) Willingness to be in the office full-time and commit to weekend availability when required What You'll Get in Return: Salary up to £28K, depending on experience Real exposure to systems, architecture, and transformation work Coaching and mentoring from a technically strong, collaborative team A clear pathway to progress and upskill as part of a tight-knit IT function The chance to join a business investing in its tech and open to change - your input will matter here

CRM Manager Location: Nottingham (2 3 days in office, with travel opportunities) Salary: £40,000 + benefits We are seeking a CRM Manager to take ownership of a growing business s customer relationship management system (Capsule). This role is about more than dashboards and reports it s about helping people work smarter, ensuring data accuracy, and embedding CRM best practice across sales and marketing teams. Key Responsibilities Promote best practice CRM use across the business Support and train colleagues on CRM processes and reporting Maintain clean, accurate data and consistent sales pipelines Produce reports and dashboards to measure performance Support lead generation, events, and quoting activity within CRM Act as a first point of contact for troubleshooting and user support Travel to UK and international offices as required (Amsterdam, Istanbul, Dubai) Candidate Profile Experience in CRM management (Capsule experience an advantage) Strong communication and stakeholder engagement skills Service-minded, approachable, and able to influence adoption Organised, detail-oriented, and confident with reporting Outgoing personality, able to engage teams at all levels The Offer Salary around £40,000 Hybrid working: 2 3 days in Nottingham office (near Mansfield) UK and international travel opportunities Opportunity to shape CRM usage across a multi-site business If you re looking for a role where you can combine CRM expertise with people skills, and play a key part in driving sales and marketing performance, we d love to hear from you!

CRM Specialist Location: Hybrid (3 days in office - East Midlands) Salary: £40,000 Job Type: Full-Time, Permanent A leading B2B technology business is looking for a CRM Specialist to join their growing marketing team. This is a newly created, standalone role focused on building structured, end-to-end customer journeys and improving engagement across the funnel. You'll bring clarity and strategy to a currently tactical CRM setup - helping align marketing and sales through better segmentation, workflows, lead scoring, and in-life programmes. This is a great opportunity for someone who wants to take ownership, shape CRM from the ground up, and grow their career. Key Responsibilities: Design and implement customer journeys and lifecycle campaigns Build workflows, segmentation strategies, and lead scoring models Collaborate with Sales and Marketing to improve conversion and retention Launch in-life CRM initiatives and support Account-Based Marketing Leverage data to drive performance and optimisation Requirements: 2-3+ years CRM or marketing automation experience (HubSpot or similar) Strong understanding of customer journey planning and campaign execution Comfortable working independently in a strategic, hands-on role Proactive, organised, and commercially minded Apply now and reach out to the team!

I am currently assisting a client in sourcing a strong Technical Account Manager. We are looking for someone with real drive, passion and enthusiasm as their primary role will be to manage existing clients whilst expanding reach within the account (land and expand). You will essentially be the link between the sales team and operational/delivery side of the business ensuring client challenges are offered successful solutions. Ideal background/experience would be someone within an account management position from a technical sales, software sales, event sales, exhibition sales or recruitment background who has a strong attitude/personality to learn, develop and progress within their role. Key responsibilities and accountabilities: Work closely with the Account Director and take ownership of accounts once relationships are formed with the view of taking care of that client but also seeking new opportunities within the company. Responsible for quality control in terms of equipment specification. Develop new business, retain & grow appropriate relationships with key clients. Liaise directly with clients/customers on & off site. Visiting clients on a regular basis Key Personal Attributes: Experience in tech sales or a related tech-led environment Ensure all customer details and needs are met and exceeded. Emphasis on client focus . Organised, with an eye for detail This will be a predominantly office based position, with expectations to travel to meet clients/customers and some flexibility in the future once up and running . You ll be part of a collaborative, knowledgeable team in a growing business. Please apply for consideration.

We re hiring an experienced Account Manager to join a fast-paced, delivery-focused tech focused business operating across the UK and Europe. This is a mid-level role focused on nurturing and growing established client relationships. You ll take ownership of key accounts, manage complex project delivery, and help ensure every experience runs smoothly on time, on budget, and to spec. While new business skills are always welcome, this role is fundamentally about growing trusted relationships, not cold calling. What you ll do: Manage end-to-end delivery of projects for key clients Act as the main point of contact across sales and operations Ensure quotes, specs, and kit align with client expectations and margin goals Build long-term client relationships and grow existing account value Work with internal teams to ensure smooth, high-quality execution Report on pipeline, project performance and client satisfaction What you ll bring: Experience in tech sales or a related tech-led environment Proven account management or client-facing sales experience Strong commercial awareness with the ability to maintain margins Confidence working onsite with clients and handling project detail A calm, organised, proactive approach even under pressure This is an office-based role in Gloucestershire, with some travel to client sites and occasional weekend work during key events. You ll be part of a collaborative, knowledgeable team in a growing business. Interested? Apply now or get in touch to learn more.

Looking to break into the world of tech and events? Love the detail behind delivering exceptional client experiences? We're hiring a Technical Sales Support to join a fast-paced, innovative tech focused business supporting major brand experiences across the UK and Europe. You'll work alongside a brilliant Account Manager team to help scope, price, and coordinate high-value live projects - and you'll become an integral part of winning work from day one. What you'll do: Build quotes and pricing for clients. Collaborate with sales leads to align proposals with client briefs Help scope out new enquiries and attend briefings (virtually or on-site) Support smooth handover into delivery teams with clear documentation Maintain internal quoting systems and look for smarter ways to work Where it leads: This is more than an admin role - after 2 years, you'll have the knowledge and experience to step up into Account Management or Technical Sales. If you're ambitious, detail-driven and hungry to grow, this team will back you. What you'll bring: A head for numbers and logistics. Great communication skills and the confidence to work with clients Strong attention to detail and the ability to manage multiple priorities Tech-savvy mindset - confident with quoting tools, systems and data This is an office-based role near Worcester in a lively, growing team - ideal for someone who wants to build a long-term career. Ready to take your first step into tech and sales? Apply now or get in touch to learn more.

I am currently working with a Professional Services client who is seeking an IT Manager from a PS background and strong experience within leading strategic change, finding and implementing IT efficiencies while ensuring the smooth running of their IT systems. Working closely with the ITD, digital transformation project manager you will be tasked to initially review the estate, recommend any changes and ensure the platform is built for modernisation through digitalisation and AI. Key Duties/Responsibilities Ensuring the security and maintenance of all IT systems, including networks, servers and applications. Collaborating with stakeholders to deliver IT solutions that align with business needs Delivering changes within IT security, data protection and GDPR when required Managing various IT system/infrastructure/application/software or hardware projects Managing O365 and MS stack Analyse/review current IT estate and identify positive changes in way of cost saving and/or efficiencies for end users Supporting O365 and MS stack Ideal Background Previous experience working within Professional Services Within the IT manager role for 3-5yrs Working across systems, infrastructure, applications/software and hardware Experience implementing IT Security changes Strong and engaging communicator This will initially be on-site around Derbyshire and 1 day work from home after embedding period. Please apply for consideration.

HubSpot Consultant - Strategic Business Support Location: Shrewsbury (onsite-first, some flexibility considered) Type: Permanent (£40,000) or Contract (£200-£250/day) Hours: Full-time or Part-time (3 days pro rata) We're looking for a HubSpot Consultant to join a growing Shrewsbury-based consultancy. This role is about using HubSpot not just as a tool, but as a driver of business change - helping clients improve processes, streamline operations, and achieve growth. Working closely with senior stakeholders, you'll configure, optimise, and train teams on HubSpot, ensuring it delivers measurable results. This is a varied, hands-on role with the chance to influence both client outcomes and internal delivery systems. Key Responsibilities Configure and optimise HubSpot for specific business needs Build workflows, pipelines, dashboards, and custom reports Deliver training and provide ongoing support Help design and improve sales processes Contribute to the development of scalable delivery systems Collaborate directly with C-suite stakeholders What You'll Bring Strong, practical HubSpot experience (Sales Hub, workflows, reporting) Excellent communication skills and client-facing experience Business-minded, with a proactive, consultative approach Comfortable working in a fast-paced, evolving environment Based within commutable distance of Shrewsbury Desirable Knowledge of APIs, integrations, or tools like Zapier Experience in consultancy, operations, or RevOps roles Familiarity with SME or dynamic project environments If you're ready to use HubSpot to make a real business impact and enjoy working directly with decision-makers, we'd love to hear from you.

Data Systems Support - Full Time In-Office Up to £29,000 Aston, Birmingham Are you detail-driven with strong data management skills? We're looking for a Data Systems Support professional to join a fast-growing wholesale business in Aston, Birmingham. Role Overview: You will ensure customer, supplier, product, and pricing data is accurate and up to date, supporting seamless operations across departments. Your role includes handling data queries, providing system user support, and helping improve data processes within an ERP system (OrderWise). What You Need: Excellent numeracy and attention to detail Experience working with large volumes of data in ERP systems (FMCG experience is a bonus) Advanced Excel skills essential; Power Query, Power BI, or SQL knowledge advantageous Strong communication and teamwork abilities Ability to work efficiently under tight deadlines Position Details: Permanent, full-time (40 hours/week, Monday to Friday) Office-based in Aston, Birmingham Salary up to £29,000 6-month probationary period Why Join? Be part of a dynamic company with ambitious growth plans. This is an excellent opportunity to develop your skills, work collaboratively, and make a real impact on data quality and business performance. Apply today and take the next step in your data career!

Job Description: Technical Contractor - Applied Physics and Data Modelling We are seeking a technically versatile contractor with a strong background in applied physics, data collection, and AI/ML modelling to join our team. In this role, you will bridge the gap between physical systems and data-driven models, playing a crucial role in our product testing environment. Key Responsibilities: Design, run, and refine experiments to capture data under various test conditions. Structure, record, and manage datasets for machine learning training and validation. Analyse experimental results to extract insights and provide feedback to improve product/system performance. Transition an existing mechanical/physics-based model into a thermodynamic framework. Tune and optimise models to accurately represent real-world outcomes. Build and refine AI/ML models using PyTorch. Perform simulation and modelling work using Matlab. Required Skills & Experience: Strong grounding in thermodynamics and applied physics/engineering. Hands-on experience with PyTorch for machine learning. Proficiency in Matlab for analysis and simulation. Proven track record of systematic experiment design and data analysis. Practical mindset with the ability to work directly with hardware and real-world testing environments. Strong analytical and problem-solving skills. Desirable Experience: Previous work in food tech, IoT, or robotics. Familiarity with embedded systems or sensor integration. Exposure to fast-paced R&D or startup environments.

I am currently assisting a client near Bedworth with a Contract vacancy to assist the current team with a backlog of tickets and also offer desktop support. The vacancy is primarily due to sickness within the team and the client wanting to stay on top of things before SLA's are impacted. We are looking for 1st/2nd line, IT engineer/technician, deskside/desktop support level experience who will report to the SDA Lead, the role encompasses a range of 1st/2nd line services including first point of customer contact and ongoing service management through lifecycle to closure. The Desktop Support Engineer's role is expected to provide a customer sensitive and responsive service whilst adopting a systematic, disciplined and analytical approach to handling faults and service requests. Key Duties/Responsibilities - A minimum of one year's recent experience working in a technical help desk or IT service desk, or first line support role. - Windows 10 & 11 Support and Management - Administration of MS Office 365, MS Exchange, MS SharePoint - Active Directory Management i.e. User and computer management - Ability to troubleshoot and resolve issues involving 3rd party software in a timely manner - Laptop / Desktop hardware support and repair - Mobile phone configuration and support - iOS and Android - Basic Networking support including structured cabling patching This will be a 1month rolling contract, most likely going for 3m with onsite requirement for the duration. If interested, please apply for consideration.

Senior Software Engineer (Rust / Robotics) West Midlands (Hybrid - can be remote for the right person) £600-£700/day (Inside IR35) 2-3 months An engineering business in the West Midlands is looking for an experienced Senior Software Engineer to support a short-term project (2-3 months) and help get a key deliverable over the line. The role Work as part of a small, multi-disciplinary team across software, mechanical and electrical engineering. Focus on Rust development while contributing to wider engineering tasks. Support real-world deployment, working with Linux servers, data flows and system integration. What they're looking for Strong programming background with Rust (essential) Experience with C++ and solid computer science fundamentals Comfortable with Linux (development + server management) Exposure to hardware integration / real-world systems Familiarity with databases or Redis for data flows (desirable) PLC / automation experience is a bonus, but not essential The setup Day rate: £600-£700 (Inside IR35) Duration: 2-3 months (potential to extend) This is a great opportunity for someone who enjoys variety, working with modern tech in a small, agile team, and making an immediate impact on a live project.

Job Description: Technical Contractor - Applied Physics and Data Modelling We are seeking a technically versatile contractor with a strong background in applied physics, data collection, and AI/ML modelling to join our team. In this role, you will bridge the gap between physical systems and data-driven models, playing a crucial role in our product testing environment. Key Responsibilities: Design, run, and refine experiments to capture data under various test conditions. Structure, record, and manage datasets for machine learning training and validation. Analyse experimental results to extract insights and provide feedback to improve product/system performance. Transition an existing mechanical/physics-based model into a thermodynamic framework. Tune and optimise models to accurately represent real-world outcomes. Build and refine AI/ML models using PyTorch. Perform simulation and modelling work using Matlab. Required Skills & Experience: Strong grounding in thermodynamics and applied physics/engineering. Hands-on experience with PyTorch for machine learning. Proficiency in Matlab for analysis and simulation. Proven track record of systematic experiment design and data analysis. Practical mindset with the ability to work directly with hardware and real-world testing environments. Strong analytical and problem-solving skills. Desirable Experience: Previous work in food tech, IoT, or robotics. Familiarity with embedded systems or sensor integration. Exposure to fast-paced R&D or startup environments.

Seeking a Senior QA Engineer with strong, hands on automation experience to join a growing digital transformation team, modernising legacy systems into cloud-native solutions using Java, DevOps, and agile practices. This is a permanent role with hybrid working in Telford, paying £46,000 to £67,000 dependant on experience, plus bonus. Key Details: Location: Hybrid - average 2-3 days per week in Telford Security Clearance: Must be eligible for this upon joining (please do not apply if you will not be eligible, this is an essential criteria) Environment: Agile, DevOps, cloud (AWS/Azure), microservices, containerisation Role Overview: Assess requirements and testability Create test scripts and data Execute tests, log results, retest fixes Report progress and raise issues Required Skills: Strong QA process knowledge API testing (e.g. Postman), system integration testing Automation (e.g. Cucumber, JUnit), Wiremock Load/performance testing Tools: JIRA, Confluence, Git Agile delivery experience Mentoring, leadership, team management or similar Additional: Must pass identity, residency, and criminal record checks. Perfect for someone hands-on, adaptable, and eager to work in a dynamic, collaborative environment. Please only apply if you have the relevant experience, are based in a commutable distance to Telford and you will be eligible for obtaining security clearance after joining. So, if you are a senior QA Engineer with strong automation experience based in a commutable distance to Telford, please apply now to be considered!

Salesforce Developer with at least 3 years od relevant experience is sought by a high growth PaaS scale up based in Birmingham. Working at the forefront of B2C technology this Salesforce Developer will work closely with the engineering and product teams to develop bespoke customizations that drive utilization across the business ultimately supporting the business growth plans over the coming months. With a quality over quantity mantra this Salesforce Developer will be joining an autonomous, collaborative team with scope to bring new ideas, technology and a personality to the role with a team infrastructure that allows ownership of projects right through to deployment. This company also support real commitment to a healthy work life balance with long term commitment to remote working, flexible working hours and a comprehensive employee wellbeing program. This Salesforce Developer based near Birmingham should have most of the following core skills: - At least 3 years commercial salesforce development and configuration - Experience working in a product led, high growth business - API and app exchange application integration knowledge - Any front end experience would be a plus - JavaScript, React, Angular, Vue.js etc - Apex (classes, integration, triggers, batches etc) knowledge - All round flow understanding - scheduled, record triggered, screen flows etc - Lightning MVC would be a real plus In return this Salesforce Developer based Birmingham will receive: - Starting salary of up to £70,000 - Bonus scheme - Long term hybrid working (3 days a week on-site in Birmingham city centre) - Flexible working hours - Excellent progression opportunities - Personal development scheme - 25 days holiday - Private pension - Fast paced, autonomous culture with extensive growth potential - Regular remuneration reviews So if you are a Salesforce Developer who is looking to play a lead role in shaping the success of a market leading sector innovator please apply now.

Urgent requirement for a NetSuite Analyst with extensive experience supporting business process and change improvements is sought by a market leading organisation based in Birmingham. Permanent role, onsite in Birmingham, paying upto £75k base + excellent benefits. With a long pedigree of utilising international trade relationships to help their clients thrive in new marketplaces, this company are looking for a NetSuite Analyst with extensive experience within manufacturing, distribution, logistics or similar industry who understands bespoke configurations. This NetSuite Analyst based near Birmingham should have most of the following: • At least 5 years NetSuite experience including ongoing experience in the recent years • A background in technical ERP support & configuration • Demonstratable functionality and efficiency improvements experience • Excellent stakeholder engagement • Commercial experience working manufacturing, distribution, logistics or similar industry. In return this NetSuite Analyst based near Birmingham will receive the following benefits: • Starting salary of up to £75,000 DOE • Generous Bonus scheme • Hybrid working in the future once embedded • Private pension scheme • Private medical • Company car scheme • A well-defined career development plan with full training and certifications So, if you are interested in joining an award winning company and benefit from excellent progression within a dynamic working environment then please apply now to be considered! Please note, sponsorship is not available for this role