Release Manager Reporting To: Head of Release Management Location: Bournemouth / Hybrid Job Type: Full Time 37.5 hours a week Our Purpose: A Better Life for Everyone Nourish is not simply a technology company; we are a digital partner for the social and health care sector rooted in human connections, with the person being supported at its core. We offer a range of co-produced software solutions tailored to the unique challenges of care, while still being flexible enough to meet the specific needs of each individual service we work with. We are at an exciting stage of growth. While we are the market leader, we remain ambitious and dedicated to our mission. We continue to revolutionise the sector by investing in our platform and our incredible employees who make this impact possible. Our Ecosystem Technology that impacts a million people every day: Our core products are used by over 425,000 carers to support 417,000+ individuals The Nourish Partnership Programme (NPP): A sector leading programme that manages strategic integrations with third party systems to ensure seamless data syncing and interoperability across the care journey. Our Culture & Values Making a Difference: We remember who we serve. We are passionate about making a meaningful, positive impact on the lives of carers and those we support Agility: We continuously refine and adapt. There is no room for complacency here; we are driven to constantly review and improve our products and processes. Collective Effort: We help each other out because we know that when one person wins, we all win. It's "all hands on deck" - everyone is in it together. Every Person Counts: We treat everyone as a very significant part of our community. We welcome people being their true and authentic selves and value the diverse perspectives they bring. Openness to Learning: We believe no question is a silly question and all insights are valuable. Mistakes are part of the improvement process; we dust ourselves off and begin again. The Team & Role The Release Manager plays a critical role in ensuring that new features and product releases reach customers in a consistent, high quality, and well coordinated way. This is a high impact role and sits at the intersection of the Nourish R&D and GTM teams. The Release Manager is the connective tissue between internal release readiness and the customer experience of receiving a release. They are responsible for the standards, coordination, and communication that determine how a release lands, and for ensuring that every function with a stake in that outcome is aligned, informed, and prepared. Key Responsibilities Release Quality & Customer Readiness Define and own release readiness criteria, ensuring all releases meet quality and customer experience standards before reaching customers. Establish and enforce controls around feature flagging, customer segmentation, and communications accuracy, preventing incidents such as features being enabled for customers contrary to communicated expectations. Partner with Product and Engineering to ensure quality gates are embedded into the release lifecycle, with clear sign off processes before go live. Champion the customer perspective throughout the release process, ensuring releases are safe, coherent, and well communicated from the customer's point of view. Beta & Early Adopter Program (EAP) Management Own end to end management of Beta and Early Adopter Programs, including customer selection, onboarding, feedback collection, and synthesis. Work closely with Product Managers to translate beta insights into release decisions and ensure learnings are fed back into the product roadmap. Act as the primary point of contact for beta customers during the programme, managing expectations and ensuring a high quality experience. Define the criteria for graduating features from beta to general availability, in alignment with Product and Customer Success. GTM Coordination & Sales Enablement Own the release plan and ensure all artifacts sitting closer to R&D, including release notes, internal briefings, rollout plans, and feature documentation are accurate, timely, and accessible to all relevant teams. Work in close partnership with Product Marketing, who own sales enablement materials and market facing communications, to ensure a clear and agreed handoff point between the two teams. Establish shared templates and handoff processes with Product Marketing to ensure nothing falls between the two teams without a named owner. Ensure GTM teams, including Sales, Customer Success, and Marketing, are fully briefed and equipped ahead of every significant release, with RM and PMM jointly accountable for that readiness. Cross Functional Release Coordination Own the release coordination process across Product, Engineering, Implementation, Customer Success, Sales and Marketing, ensuring all functions are engaged at the right time. Mandate and manage earlier engagement of the Implementation team in the release lifecycle, establishing a defined trigger point for their involvement to prevent late stage delays. Facilitate release planning ceremonies and cross functional checkpoints, maintaining momentum and resolving blockers across teams. Drive a consistent operating model for how Release Managers and Product Managers work together, including shared cadences, templates, and escalation paths, reducing the current inconsistency experienced by GTM teams and customers. Release Communication & Business Alignment Maintain comprehensive, real time release documentation, including plans, timelines, dependencies, and decisions, accessible to all relevant stakeholders. Own the communication of release updates across the business, ensuring outputs from planning forums (including the quarterly Product/Engineering off site) are translated into clear communications for GTM, CS, and Leadership. Provide proactive, audience appropriate communications throughout the release cycle, ensuring no function is caught off guard by a release. Release Metrics, Success Criteria & Adoption Ensure that measurable success criteria and impact metrics are defined for every significant release, established early in the lifecycle and aligned across Product, Customer Success, and GTM. While post release adoption is owned by Product Managers, the Release Manager plays an active role in ensuring the conditions for adoption success are in place before go live. Track and report on release quality KPIs, including customer impact, feature adoption rates, and incident rates, using data to drive continuous improvement. Facilitate retrospectives and post release reviews, capturing lessons learned and feeding them back into future release planning. Process Consistency & Continuous Improvement Own and continuously improve the standard release management playbook, ensuring all Release Managers are operating to a consistent process regardless of which Product Manager they are paired with. Identify and eliminate inefficiencies in the release lifecycle, working with cross functional teams to streamline workflows and reduce manual intervention. Champion tooling and automation opportunities that improve the reliability, speed, and consistency of releases. Requirements Established experience in a Release Management, Programme Management, or Product Operations role within a SaaS or software environment. A strong instinct for the customer experience of a release, with the ability to connect internal process decisions to external customer impact. Exceptional written and verbal communication skills, with the ability to translate complex release information for a range of audiences. Proven ability to align multiple functions around shared release goals, manage competing priorities, and hold teams to agreed processes. A systematic approach to building consistency, comfortable defining playbooks, templates, and operating models and getting teams to adopt them. Experience running structured customer beta or early adopter programmes is highly desirable. Comfortable working within Agile development environments, with an understanding of the SDLC. Sector Interest: A genuine interest in the UK social care sector and how technology can improve interoperability. Mindset: A pragmatic, collaborative, and warm approach to problem solving. Nourish Benefits Annual Leave: 25 days basic + Public Holidays + an extra day for your Birthday. Service Related Leave: 1 extra day for each completed year of service (up to 5 additional days). Health & Wellbeing: Private Medical Insurance (including a personal health fund), Health & Wellbeing platform with 24/7 GP access, and an Employee Assistance Programme (EAP). Family & Security: Enhanced Maternity Leave, Group Life Assurance, and Pension Contribution. Growth & Connection: Regular career reviews, Referral Bonus schemes, and social events throughout the year. All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check, references, and receipt of appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience . click apply for full job details
19/07/2026
Full time
Release Manager Reporting To: Head of Release Management Location: Bournemouth / Hybrid Job Type: Full Time 37.5 hours a week Our Purpose: A Better Life for Everyone Nourish is not simply a technology company; we are a digital partner for the social and health care sector rooted in human connections, with the person being supported at its core. We offer a range of co-produced software solutions tailored to the unique challenges of care, while still being flexible enough to meet the specific needs of each individual service we work with. We are at an exciting stage of growth. While we are the market leader, we remain ambitious and dedicated to our mission. We continue to revolutionise the sector by investing in our platform and our incredible employees who make this impact possible. Our Ecosystem Technology that impacts a million people every day: Our core products are used by over 425,000 carers to support 417,000+ individuals The Nourish Partnership Programme (NPP): A sector leading programme that manages strategic integrations with third party systems to ensure seamless data syncing and interoperability across the care journey. Our Culture & Values Making a Difference: We remember who we serve. We are passionate about making a meaningful, positive impact on the lives of carers and those we support Agility: We continuously refine and adapt. There is no room for complacency here; we are driven to constantly review and improve our products and processes. Collective Effort: We help each other out because we know that when one person wins, we all win. It's "all hands on deck" - everyone is in it together. Every Person Counts: We treat everyone as a very significant part of our community. We welcome people being their true and authentic selves and value the diverse perspectives they bring. Openness to Learning: We believe no question is a silly question and all insights are valuable. Mistakes are part of the improvement process; we dust ourselves off and begin again. The Team & Role The Release Manager plays a critical role in ensuring that new features and product releases reach customers in a consistent, high quality, and well coordinated way. This is a high impact role and sits at the intersection of the Nourish R&D and GTM teams. The Release Manager is the connective tissue between internal release readiness and the customer experience of receiving a release. They are responsible for the standards, coordination, and communication that determine how a release lands, and for ensuring that every function with a stake in that outcome is aligned, informed, and prepared. Key Responsibilities Release Quality & Customer Readiness Define and own release readiness criteria, ensuring all releases meet quality and customer experience standards before reaching customers. Establish and enforce controls around feature flagging, customer segmentation, and communications accuracy, preventing incidents such as features being enabled for customers contrary to communicated expectations. Partner with Product and Engineering to ensure quality gates are embedded into the release lifecycle, with clear sign off processes before go live. Champion the customer perspective throughout the release process, ensuring releases are safe, coherent, and well communicated from the customer's point of view. Beta & Early Adopter Program (EAP) Management Own end to end management of Beta and Early Adopter Programs, including customer selection, onboarding, feedback collection, and synthesis. Work closely with Product Managers to translate beta insights into release decisions and ensure learnings are fed back into the product roadmap. Act as the primary point of contact for beta customers during the programme, managing expectations and ensuring a high quality experience. Define the criteria for graduating features from beta to general availability, in alignment with Product and Customer Success. GTM Coordination & Sales Enablement Own the release plan and ensure all artifacts sitting closer to R&D, including release notes, internal briefings, rollout plans, and feature documentation are accurate, timely, and accessible to all relevant teams. Work in close partnership with Product Marketing, who own sales enablement materials and market facing communications, to ensure a clear and agreed handoff point between the two teams. Establish shared templates and handoff processes with Product Marketing to ensure nothing falls between the two teams without a named owner. Ensure GTM teams, including Sales, Customer Success, and Marketing, are fully briefed and equipped ahead of every significant release, with RM and PMM jointly accountable for that readiness. Cross Functional Release Coordination Own the release coordination process across Product, Engineering, Implementation, Customer Success, Sales and Marketing, ensuring all functions are engaged at the right time. Mandate and manage earlier engagement of the Implementation team in the release lifecycle, establishing a defined trigger point for their involvement to prevent late stage delays. Facilitate release planning ceremonies and cross functional checkpoints, maintaining momentum and resolving blockers across teams. Drive a consistent operating model for how Release Managers and Product Managers work together, including shared cadences, templates, and escalation paths, reducing the current inconsistency experienced by GTM teams and customers. Release Communication & Business Alignment Maintain comprehensive, real time release documentation, including plans, timelines, dependencies, and decisions, accessible to all relevant stakeholders. Own the communication of release updates across the business, ensuring outputs from planning forums (including the quarterly Product/Engineering off site) are translated into clear communications for GTM, CS, and Leadership. Provide proactive, audience appropriate communications throughout the release cycle, ensuring no function is caught off guard by a release. Release Metrics, Success Criteria & Adoption Ensure that measurable success criteria and impact metrics are defined for every significant release, established early in the lifecycle and aligned across Product, Customer Success, and GTM. While post release adoption is owned by Product Managers, the Release Manager plays an active role in ensuring the conditions for adoption success are in place before go live. Track and report on release quality KPIs, including customer impact, feature adoption rates, and incident rates, using data to drive continuous improvement. Facilitate retrospectives and post release reviews, capturing lessons learned and feeding them back into future release planning. Process Consistency & Continuous Improvement Own and continuously improve the standard release management playbook, ensuring all Release Managers are operating to a consistent process regardless of which Product Manager they are paired with. Identify and eliminate inefficiencies in the release lifecycle, working with cross functional teams to streamline workflows and reduce manual intervention. Champion tooling and automation opportunities that improve the reliability, speed, and consistency of releases. Requirements Established experience in a Release Management, Programme Management, or Product Operations role within a SaaS or software environment. A strong instinct for the customer experience of a release, with the ability to connect internal process decisions to external customer impact. Exceptional written and verbal communication skills, with the ability to translate complex release information for a range of audiences. Proven ability to align multiple functions around shared release goals, manage competing priorities, and hold teams to agreed processes. A systematic approach to building consistency, comfortable defining playbooks, templates, and operating models and getting teams to adopt them. Experience running structured customer beta or early adopter programmes is highly desirable. Comfortable working within Agile development environments, with an understanding of the SDLC. Sector Interest: A genuine interest in the UK social care sector and how technology can improve interoperability. Mindset: A pragmatic, collaborative, and warm approach to problem solving. Nourish Benefits Annual Leave: 25 days basic + Public Holidays + an extra day for your Birthday. Service Related Leave: 1 extra day for each completed year of service (up to 5 additional days). Health & Wellbeing: Private Medical Insurance (including a personal health fund), Health & Wellbeing platform with 24/7 GP access, and an Employee Assistance Programme (EAP). Family & Security: Enhanced Maternity Leave, Group Life Assurance, and Pension Contribution. Growth & Connection: Regular career reviews, Referral Bonus schemes, and social events throughout the year. All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check, references, and receipt of appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience . click apply for full job details
Nourish Care is seeking a Release Manager to oversee high-quality product releases. This role ensures that new features meet customer expectations and coordinates with multiple teams to improve the overall release process. The successful candidate will have significant experience in Release Management within a SaaS environment and will play a pivotal role in enhancing customer satisfaction through careful planning and communication. Join Nourish Care, where we strive to make a meaningful impact in the social and health care sector.
19/07/2026
Full time
Nourish Care is seeking a Release Manager to oversee high-quality product releases. This role ensures that new features meet customer expectations and coordinates with multiple teams to improve the overall release process. The successful candidate will have significant experience in Release Management within a SaaS environment and will play a pivotal role in enhancing customer satisfaction through careful planning and communication. Join Nourish Care, where we strive to make a meaningful impact in the social and health care sector.
Job Title: Senior Business Development Manager Reporting To: Director of Sales Location: Bournemouth - Hybrid Working Salary: Competitive Job Type: Full Time 37.5 hours a week Our Purpose As a current market leader, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information. We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector we will not become complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible. About the job As a Senior Business Development Manager, you'll not only deliver on ambitious sales targets but also influence how we position and scale our platform in the care sector. Acting as a trusted advisor to senior leaders in care organisations, you will generate new business, close high value opportunities, and ensure that Nourish continues to be recognised as the leading digital care management solution. Responsibilities Portfolio Ownership & Account Planning - Own a defined portfolio of strategic accounts, each supported by a living Key Account Plan, taking full responsibility for portfolio health, progression, and renewal decisions. This is not a strategic role requiring sustained, structured engagement over long horizons. Nomination & Portfolio Development - Proactively identify, research, and nominate new strategic accounts for inclusion in your portfolio. Work internally with exec sponsorship, hospitality programmes, and account based marketing to build pipeline from within your portfolio, not through high volume cold outbound. Forecasting & Pipeline Accountability - Own accurate, disciplined forecasting across your portfolio, taking full accountability for your contribution to team target. Executive Relationship Building - Build and maintain trusted relationships with C suite, board level, and operational leaders across your accounts. Navigate complex stakeholder environments, develop multi threaded relationships, and position yourself as a long term strategic partner. Thought Leadership & Sector Presence - Represent Nourish at national sector forums, conferences, and senior networking events. Build and maintain a visible, credible presence in the sector. Procurement & Tenders - Lead and deliver tender responses for strategic accounts, ensuring submissions are compelling, compliant, and commercially sound. Bring rigour and structure to procurement processes, including involvement of the right internal stakeholders at the right time. Cross Functional Collaboration - Act as the voice of your accounts internally. Ensure implementation, customer success, and product teams have the context they need to deliver. Feed commercial and sector intelligence into product and marketing in a structured, consistent way. Peer Influence & Standards - Contribute to a high performance sales culture through visible professionalism, knowledge sharing, and peer challenge, where your conduct, rigour, and approach set a standard others will follow. Required Experience Enterprise Sales Track Record - Demonstrated success closing complex, high value, long cycle (12+ months). Must be able to evidence pipeline built from relationship and account based activity, not volume outbound. Consistent quota achievement in a strategic or enterprise sales role. Sector Knowledge - Experience in social care, health tech, or regulated public sector SaaS is strongly preferred. Candidates from adjacent complex B2B or enterprise SaaS backgrounds will be considered where they can demonstrate rapid sector credibility and a genuine interest in care. The ability to hold a credible conversation at board level about operational, regulatory, and financial pressures in care is essential from day one or quickly thereafter. Strategic Account Management - Proven ability to manage a defined account portfolio with structured plans, multi stakeholder mapping, and long term relationship strategy. Negotiation at Senior Level - Skilled negotiator with C suite and board level stakeholders. Must provide examples of closing complex deals on commercially sound terms without defaulting to discount as the path of least resistance. Evidence of protecting margin and achieving preferential terms under pressure is welcomed. Procurement & Tender Experience - Hands on experience leading formal tender responses in regulated or public sector environments. Familiarity with procurement timelines, compliance requirements, and the discipline of structured written submissions. Organisational Excellence - Manages long, complex sales cycles with meticulous attention to detail. CRM discipline is non negotiable: activity, notes, billing dates, and pipeline stages must be accurate and current at all times. Commercial Credibility - Understands deal economics, contract structure, and the commercial levers in a SaaS or subscription business. Can engage meaningfully in commercial negotiation without needing escalation for standard terms. Thought Leadership - Active sector presence via public speaking, publishing, panel participation, or senior network development. Must provide examples of building credibility beyond the sales conversation. Nourish Benefits 25 Days paid leave, plus public holidays Additional incremental leave for length of service up to 5 days Private Medical Insurance including a Personal Health Fund Group Life Assurance Enhanced Maternity leave Pension Contribution Employee Assistance Programme Birthday Day off and many more All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles. The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work
19/07/2026
Full time
Job Title: Senior Business Development Manager Reporting To: Director of Sales Location: Bournemouth - Hybrid Working Salary: Competitive Job Type: Full Time 37.5 hours a week Our Purpose As a current market leader, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information. We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector we will not become complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible. About the job As a Senior Business Development Manager, you'll not only deliver on ambitious sales targets but also influence how we position and scale our platform in the care sector. Acting as a trusted advisor to senior leaders in care organisations, you will generate new business, close high value opportunities, and ensure that Nourish continues to be recognised as the leading digital care management solution. Responsibilities Portfolio Ownership & Account Planning - Own a defined portfolio of strategic accounts, each supported by a living Key Account Plan, taking full responsibility for portfolio health, progression, and renewal decisions. This is not a strategic role requiring sustained, structured engagement over long horizons. Nomination & Portfolio Development - Proactively identify, research, and nominate new strategic accounts for inclusion in your portfolio. Work internally with exec sponsorship, hospitality programmes, and account based marketing to build pipeline from within your portfolio, not through high volume cold outbound. Forecasting & Pipeline Accountability - Own accurate, disciplined forecasting across your portfolio, taking full accountability for your contribution to team target. Executive Relationship Building - Build and maintain trusted relationships with C suite, board level, and operational leaders across your accounts. Navigate complex stakeholder environments, develop multi threaded relationships, and position yourself as a long term strategic partner. Thought Leadership & Sector Presence - Represent Nourish at national sector forums, conferences, and senior networking events. Build and maintain a visible, credible presence in the sector. Procurement & Tenders - Lead and deliver tender responses for strategic accounts, ensuring submissions are compelling, compliant, and commercially sound. Bring rigour and structure to procurement processes, including involvement of the right internal stakeholders at the right time. Cross Functional Collaboration - Act as the voice of your accounts internally. Ensure implementation, customer success, and product teams have the context they need to deliver. Feed commercial and sector intelligence into product and marketing in a structured, consistent way. Peer Influence & Standards - Contribute to a high performance sales culture through visible professionalism, knowledge sharing, and peer challenge, where your conduct, rigour, and approach set a standard others will follow. Required Experience Enterprise Sales Track Record - Demonstrated success closing complex, high value, long cycle (12+ months). Must be able to evidence pipeline built from relationship and account based activity, not volume outbound. Consistent quota achievement in a strategic or enterprise sales role. Sector Knowledge - Experience in social care, health tech, or regulated public sector SaaS is strongly preferred. Candidates from adjacent complex B2B or enterprise SaaS backgrounds will be considered where they can demonstrate rapid sector credibility and a genuine interest in care. The ability to hold a credible conversation at board level about operational, regulatory, and financial pressures in care is essential from day one or quickly thereafter. Strategic Account Management - Proven ability to manage a defined account portfolio with structured plans, multi stakeholder mapping, and long term relationship strategy. Negotiation at Senior Level - Skilled negotiator with C suite and board level stakeholders. Must provide examples of closing complex deals on commercially sound terms without defaulting to discount as the path of least resistance. Evidence of protecting margin and achieving preferential terms under pressure is welcomed. Procurement & Tender Experience - Hands on experience leading formal tender responses in regulated or public sector environments. Familiarity with procurement timelines, compliance requirements, and the discipline of structured written submissions. Organisational Excellence - Manages long, complex sales cycles with meticulous attention to detail. CRM discipline is non negotiable: activity, notes, billing dates, and pipeline stages must be accurate and current at all times. Commercial Credibility - Understands deal economics, contract structure, and the commercial levers in a SaaS or subscription business. Can engage meaningfully in commercial negotiation without needing escalation for standard terms. Thought Leadership - Active sector presence via public speaking, publishing, panel participation, or senior network development. Must provide examples of building credibility beyond the sales conversation. Nourish Benefits 25 Days paid leave, plus public holidays Additional incremental leave for length of service up to 5 days Private Medical Insurance including a Personal Health Fund Group Life Assurance Enhanced Maternity leave Pension Contribution Employee Assistance Programme Birthday Day off and many more All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles. The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work
Product Lead Reporting To: Product Domain Director Location: Bournemouth / Remote with monthly travel Job Type: Full Time 37.5 hours a week Key Responsibilities Cross-Functional Collaboration: Works closely with Design and Engineering counterparts to ensure cohesive product development. Facilitates effective communication between commercial and technical stakeholders to align on goals and priorities. Performance Tracking and Improvement: Sets clear KPIs and metrics to measure product success. Monitors and analyses product performance, iterating on features to enhance user experience and business outcomes. Requirements Product Management Experience: Significant experience as a Lead in product management, preferably within a collaborative, cross-functional team structure, in a B2B SaaS environment. Market Led: Proven experience in leveraging research to understand market problems, building product direction based on quantifiable measures. Roadmap Management: Strong ability to define and manage product backlogs and roadmaps. Experience prioritising features and enhancements based on customer feedback, market trends, and business value. Requirements: A history of creating clear and concise user stories and acceptance criteria, that breaks larger initiatives into multiple value increments. Business Fit: An understanding / experience writing business cases to drive new initiatives. Post launch Analysis: Proven experience collecting and analysing data post launch to measure success and identify areas for improvement / iteration. Customer Focus: A deep understanding of customer centric design and user experience principles with experience in conducting user research and usability testing. Technical Acumen: Familiarity with technical concepts and the software development lifecycle. Ability to effectively communicate with Engineering teams to understand technical constraints and opportunities. Analytical Skills: Strong analytical and problem solving skills, with a data driven approach to decision making. Proficiency in using data analytic tools to track product performance and derive insights. Communication and Leadership: Excellent verbal and written communication skills to articulate product strategy and updates clearly. Leadership qualities to inspire and motivate cross functional teams. Agile Methodologies: Embraces an iterative process that allows for continuous improvement in both product development and the collaborative process. Experience working within Agile / Scrum frameworks, with the ability to adapt to evolving project needs. Market Knowledge: Ability to adapt and pivot strategies based on market and competitive dynamics. Educational Background: Undergraduate degree in Business, Marketing, Computer Science, or a related field (MBA or advanced degree is a plus). Sector Interest: A genuine interest in the UK social care sector and how technology can improve interoperability. Mindset: A pragmatic, collaborative, and warm approach to problem solving. Nourish Benefits Annual Leave: 25 days basic + Public Holidays + an extra day for your Birthday. Service Related Leave: 1 extra day for each completed year of service (up to 5 additional days). Health & Wellbeing: Private Medical Insurance (including a personal health fund), Health & Wellbeing platform with 24/7 GP access, and an Employee Assistance Programme (EAP). Family & Security: Enhanced Maternity Leave, Group Life Assurance, and Pension Contribution. Growth & Connection: Regular career reviews, Referral Bonus schemes, and social events throughout the year. Equal Opportunities Employer All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check, references, and receipt of appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities, and styles.
12/07/2026
Full time
Product Lead Reporting To: Product Domain Director Location: Bournemouth / Remote with monthly travel Job Type: Full Time 37.5 hours a week Key Responsibilities Cross-Functional Collaboration: Works closely with Design and Engineering counterparts to ensure cohesive product development. Facilitates effective communication between commercial and technical stakeholders to align on goals and priorities. Performance Tracking and Improvement: Sets clear KPIs and metrics to measure product success. Monitors and analyses product performance, iterating on features to enhance user experience and business outcomes. Requirements Product Management Experience: Significant experience as a Lead in product management, preferably within a collaborative, cross-functional team structure, in a B2B SaaS environment. Market Led: Proven experience in leveraging research to understand market problems, building product direction based on quantifiable measures. Roadmap Management: Strong ability to define and manage product backlogs and roadmaps. Experience prioritising features and enhancements based on customer feedback, market trends, and business value. Requirements: A history of creating clear and concise user stories and acceptance criteria, that breaks larger initiatives into multiple value increments. Business Fit: An understanding / experience writing business cases to drive new initiatives. Post launch Analysis: Proven experience collecting and analysing data post launch to measure success and identify areas for improvement / iteration. Customer Focus: A deep understanding of customer centric design and user experience principles with experience in conducting user research and usability testing. Technical Acumen: Familiarity with technical concepts and the software development lifecycle. Ability to effectively communicate with Engineering teams to understand technical constraints and opportunities. Analytical Skills: Strong analytical and problem solving skills, with a data driven approach to decision making. Proficiency in using data analytic tools to track product performance and derive insights. Communication and Leadership: Excellent verbal and written communication skills to articulate product strategy and updates clearly. Leadership qualities to inspire and motivate cross functional teams. Agile Methodologies: Embraces an iterative process that allows for continuous improvement in both product development and the collaborative process. Experience working within Agile / Scrum frameworks, with the ability to adapt to evolving project needs. Market Knowledge: Ability to adapt and pivot strategies based on market and competitive dynamics. Educational Background: Undergraduate degree in Business, Marketing, Computer Science, or a related field (MBA or advanced degree is a plus). Sector Interest: A genuine interest in the UK social care sector and how technology can improve interoperability. Mindset: A pragmatic, collaborative, and warm approach to problem solving. Nourish Benefits Annual Leave: 25 days basic + Public Holidays + an extra day for your Birthday. Service Related Leave: 1 extra day for each completed year of service (up to 5 additional days). Health & Wellbeing: Private Medical Insurance (including a personal health fund), Health & Wellbeing platform with 24/7 GP access, and an Employee Assistance Programme (EAP). Family & Security: Enhanced Maternity Leave, Group Life Assurance, and Pension Contribution. Growth & Connection: Regular career reviews, Referral Bonus schemes, and social events throughout the year. Equal Opportunities Employer All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check, references, and receipt of appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities, and styles.
Job Title: Product Manager Reporting To: Product Lead Location: Remote - with occasional travel to Bournemouth Salary: Competitive Job Type: Full Time 37.5 hours a week About The Job As a Product Manager, you will collaborate closely with your counterparts in Product, Design, and Engineering to guide the development of innovative products that meet customer needs and drive business objectives. The role requires a deep understanding of product metrics, user behaviour, and business processes to inform the strategic direction and development of our offerings. You'll have responsibility for a holistic view of your designated product(s) across the full software development lifecycle. Key Responsibilities Cross-Functional Collaboration: Works closely with Design and Engineering counterparts to ensure cohesive product development. Facilitates effective communication between commercial and technical stakeholders to align on goals and priorities. Additionally, you'll work closely with colleagues in Clinical Practice, Product Marketing, and Insights to ensure a holistic and aligned product proposition. Product Vision and Strategy: Develops a clear product vision for their products that aligns with the company's strategy and market demands. Defines the product roadmap, ensuring it reflects current market trends and future growth opportunities. Customer-Centric Development: Engages with users, customers, and other stakeholders to gather insights and feedback using this information to shape product features and improvements. Conducts market and user research to understand user needs, problems, and pain points. Requirement Definition: Translates customer and business needs into detailed product requirements and user stories. Prioritises features and enhancements based on value, viability, impact, and feasibility. Lifecycle Management: Manages the product development lifecycle from concept through launch, ensuring timely delivery. Collaborates with the engineering, design, marketing, domain experts, finance, and commercial teams to ensure speed, continuity, and success throughout the lifecycle. Performance Tracking and Improvement: Sets clear KPIs and metrics to measure product success. Monitors and analyzes product performance, iterating on features to enhance user experience and business outcomes. Desired Experience A deep understanding of user-centric design and user experience principles with experience in conducting user research and usability testing. Product Management Skills: Proven experience in product management, preferably within a collaborative, cross-functional team structure, in a SaaS B2B environment. Market Led: Proven experience in leveraging research to understand market problems, building product direction based on quantifiable measures. Roadmap Management: Strong ability to define and manage product backlogs and roadmaps. Prioritisation: Experience prioritising features and enhancements based on customer feedback, market trends, and business value. AI Efficient: The proven ability to leverage AI tools to accelerate discovery and development process within the team leading to better product outcomes. Requirements: A history of creating clear and concise user stories and acceptance criteria, that breaks larger initiatives into multiple value increments. Business Fit: An understanding / experience writing business cases to drive new initiatives. Post-launch Analysis: Proven experience collecting and analysing data post-launch to measure success and identify areas for improvement / iteration. Technical Acumen: Familiarity with technical concepts and the software development lifecycle in a complex environment. Ability to effectively communicate with Engineering teams to understand technical constraints and opportunities. Analytical Skills: Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Proficiency in using data analytic tools to track product performance and derive insights. Communication and Leadership: Excellent verbal and written communication skills to articulate product strategy and updates clearly, effectively bringing the organisation along on the product journey. Leadership qualities to inspire and motivate cross-functional teams. Agile Methodologies: Embraces an iterative process that allows for continuous improvement in both product development and the collaborative process. Experience working within Agile / Scrum frameworks, with the ability to adapt to evolving project needs. Market Knowledge: Ability to adapt and pivot strategies based on market and competitive dynamics. Educational Background: Undergraduate degree in Business, Marketing, Computer Science, or a related field (MBA or advanced degree is a plus). Nourish Benefits 25 days basic annual leave, plus Bank Holidays In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays. Extra paid day off for your birthday Paid days off for volunteering opportunities Private Medical Insurance Pension Referral Bonus Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP Counselling and support Variable impact workouts. Wellbeing videos including prompts for healthy behaviours Wellbeing, care and compassion leave policies Cycle to Work Scheme Career Development opportunities and regular reviews Recognition and Rewards Social Events throughout the year All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles. The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work.
06/07/2026
Full time
Job Title: Product Manager Reporting To: Product Lead Location: Remote - with occasional travel to Bournemouth Salary: Competitive Job Type: Full Time 37.5 hours a week About The Job As a Product Manager, you will collaborate closely with your counterparts in Product, Design, and Engineering to guide the development of innovative products that meet customer needs and drive business objectives. The role requires a deep understanding of product metrics, user behaviour, and business processes to inform the strategic direction and development of our offerings. You'll have responsibility for a holistic view of your designated product(s) across the full software development lifecycle. Key Responsibilities Cross-Functional Collaboration: Works closely with Design and Engineering counterparts to ensure cohesive product development. Facilitates effective communication between commercial and technical stakeholders to align on goals and priorities. Additionally, you'll work closely with colleagues in Clinical Practice, Product Marketing, and Insights to ensure a holistic and aligned product proposition. Product Vision and Strategy: Develops a clear product vision for their products that aligns with the company's strategy and market demands. Defines the product roadmap, ensuring it reflects current market trends and future growth opportunities. Customer-Centric Development: Engages with users, customers, and other stakeholders to gather insights and feedback using this information to shape product features and improvements. Conducts market and user research to understand user needs, problems, and pain points. Requirement Definition: Translates customer and business needs into detailed product requirements and user stories. Prioritises features and enhancements based on value, viability, impact, and feasibility. Lifecycle Management: Manages the product development lifecycle from concept through launch, ensuring timely delivery. Collaborates with the engineering, design, marketing, domain experts, finance, and commercial teams to ensure speed, continuity, and success throughout the lifecycle. Performance Tracking and Improvement: Sets clear KPIs and metrics to measure product success. Monitors and analyzes product performance, iterating on features to enhance user experience and business outcomes. Desired Experience A deep understanding of user-centric design and user experience principles with experience in conducting user research and usability testing. Product Management Skills: Proven experience in product management, preferably within a collaborative, cross-functional team structure, in a SaaS B2B environment. Market Led: Proven experience in leveraging research to understand market problems, building product direction based on quantifiable measures. Roadmap Management: Strong ability to define and manage product backlogs and roadmaps. Prioritisation: Experience prioritising features and enhancements based on customer feedback, market trends, and business value. AI Efficient: The proven ability to leverage AI tools to accelerate discovery and development process within the team leading to better product outcomes. Requirements: A history of creating clear and concise user stories and acceptance criteria, that breaks larger initiatives into multiple value increments. Business Fit: An understanding / experience writing business cases to drive new initiatives. Post-launch Analysis: Proven experience collecting and analysing data post-launch to measure success and identify areas for improvement / iteration. Technical Acumen: Familiarity with technical concepts and the software development lifecycle in a complex environment. Ability to effectively communicate with Engineering teams to understand technical constraints and opportunities. Analytical Skills: Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Proficiency in using data analytic tools to track product performance and derive insights. Communication and Leadership: Excellent verbal and written communication skills to articulate product strategy and updates clearly, effectively bringing the organisation along on the product journey. Leadership qualities to inspire and motivate cross-functional teams. Agile Methodologies: Embraces an iterative process that allows for continuous improvement in both product development and the collaborative process. Experience working within Agile / Scrum frameworks, with the ability to adapt to evolving project needs. Market Knowledge: Ability to adapt and pivot strategies based on market and competitive dynamics. Educational Background: Undergraduate degree in Business, Marketing, Computer Science, or a related field (MBA or advanced degree is a plus). Nourish Benefits 25 days basic annual leave, plus Bank Holidays In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays. Extra paid day off for your birthday Paid days off for volunteering opportunities Private Medical Insurance Pension Referral Bonus Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP Counselling and support Variable impact workouts. Wellbeing videos including prompts for healthy behaviours Wellbeing, care and compassion leave policies Cycle to Work Scheme Career Development opportunities and regular reviews Recognition and Rewards Social Events throughout the year All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles. The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work.
Job Title: Senior Product Designer Reporting To: Head of Design Location: Remote - with occasional travel to Bournemouth Job Type: Full Time 37.5 hours a week Our Purpose Nourish is a market leader in enabling Sustainable Health and Care Systems, delivering outcomes that matter to people; it's a new way of thinking about delivering efficient health and care at very large scale, personalised to each one of us. About the Job As a Senior Product Designer at Nourish, you'll be advocating for our end users through practical design thinking and Lean UX, collaborating closely with your counterparts in Product and Engineering to create and enhance user centric products. You will be responsible for designing intuitive, accessible and engaging user experiences, ensuring that our products not only meet user needs, but also provide a delightful experience. The UX/Product Design team at Nourish celebrates a balance of design thinking, research acumen, information architecture and technical knowledge to create products that are usable - functional, simple, and intuitive - at scale. The role and your responsibilities Design System Development (critical for this role): contributes to our new design system as part of overall impact, ensuring consistency across Nourish products and standards. Requires a strong design system background with experience in building components in Figma (including logic, states and variants etc.), accessibility, and governance. Must understand technical implementation and be involved in its day to day development as the system is in its early stages. User Research: Conducts user research in alignment with our UXR to understand user needs, behaviours and pain points. Utilises methods such as interviews, surveys, usability testing, and analyses insights to form actionable takeaways. Design & Prototyping: Creates wireframes, user flows and other design assets to effectively communicate design ideas. Develops high fidelity prototypes to illustrate design concepts and user interactions. Collaborates with Product Manager and Lead Developer from initial discovery through to iteration, ensuring feasibility, value and best in class standards of our design solutions. User Testing: Plans and conducts usability testing sessions to gather feedback on design prototypes. Analyses user feedback and metrics to iterate on and improve the design. Presents findings and suggestions to both commercial and technical stakeholders. Collaboration and Communication: Works closely with Product Managers to align on user needs, product goals, and business objectives. Partners with Lead Developers to ensure the design is implemented accurately and effectively. Facilitates design discussions and workshops to foster a shared understanding of user centric principles within the team. Documentation: Documents design processes, decisions, and guidelines to ensure continuity and clarity. Creates detailed design specifications and handoff documents for development. What else are we looking for? Proven experience in UX Product Design with some senior experience, preferably within a collaborative, cross functional team structure in a SaaS B2B environment. Sub Disciplines: Experience across more than one sub discipline of interaction design, information architecture, research, visual or UI design is highly desirable. Design Tool Fluency: Proficiency in Figma, other design tool experience is a bonus. Design Principles: Strong foundation in user centred design principles including WCAG accessibility standards and designing for inclusivity. Comprehensive experience of designing for both web and mobile applications delivering a unified user journey. Research Methodologies: Skilled in various user research methods (e.g., interviews, surveys, usability testing). Ability to analyse research insights and translate findings into actionable design improvements. Agile Methodologies: Embraces an iterative process that allows for continuous improvement in both design development and the collaborative process. Experience working within Agile / Scrum frameworks with the ability to adapt to evolving project needs is an advantage. Benefits 25 days basic annual leave, plus Bank Holidays In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays. Extra paid day off for your birthday Paid days off for volunteering opportunities Private Medical Insurance Pension Referral Bonus Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP Counselling and support Variable impact workouts. Wellbeing videos including prompts for healthy behaviours Wellbeing, care and compassion leave policies Cycle to Work Scheme Career Development opportunities and regular reviews Recognition and Rewards Social Events throughout the year All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles. The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work
29/06/2026
Full time
Job Title: Senior Product Designer Reporting To: Head of Design Location: Remote - with occasional travel to Bournemouth Job Type: Full Time 37.5 hours a week Our Purpose Nourish is a market leader in enabling Sustainable Health and Care Systems, delivering outcomes that matter to people; it's a new way of thinking about delivering efficient health and care at very large scale, personalised to each one of us. About the Job As a Senior Product Designer at Nourish, you'll be advocating for our end users through practical design thinking and Lean UX, collaborating closely with your counterparts in Product and Engineering to create and enhance user centric products. You will be responsible for designing intuitive, accessible and engaging user experiences, ensuring that our products not only meet user needs, but also provide a delightful experience. The UX/Product Design team at Nourish celebrates a balance of design thinking, research acumen, information architecture and technical knowledge to create products that are usable - functional, simple, and intuitive - at scale. The role and your responsibilities Design System Development (critical for this role): contributes to our new design system as part of overall impact, ensuring consistency across Nourish products and standards. Requires a strong design system background with experience in building components in Figma (including logic, states and variants etc.), accessibility, and governance. Must understand technical implementation and be involved in its day to day development as the system is in its early stages. User Research: Conducts user research in alignment with our UXR to understand user needs, behaviours and pain points. Utilises methods such as interviews, surveys, usability testing, and analyses insights to form actionable takeaways. Design & Prototyping: Creates wireframes, user flows and other design assets to effectively communicate design ideas. Develops high fidelity prototypes to illustrate design concepts and user interactions. Collaborates with Product Manager and Lead Developer from initial discovery through to iteration, ensuring feasibility, value and best in class standards of our design solutions. User Testing: Plans and conducts usability testing sessions to gather feedback on design prototypes. Analyses user feedback and metrics to iterate on and improve the design. Presents findings and suggestions to both commercial and technical stakeholders. Collaboration and Communication: Works closely with Product Managers to align on user needs, product goals, and business objectives. Partners with Lead Developers to ensure the design is implemented accurately and effectively. Facilitates design discussions and workshops to foster a shared understanding of user centric principles within the team. Documentation: Documents design processes, decisions, and guidelines to ensure continuity and clarity. Creates detailed design specifications and handoff documents for development. What else are we looking for? Proven experience in UX Product Design with some senior experience, preferably within a collaborative, cross functional team structure in a SaaS B2B environment. Sub Disciplines: Experience across more than one sub discipline of interaction design, information architecture, research, visual or UI design is highly desirable. Design Tool Fluency: Proficiency in Figma, other design tool experience is a bonus. Design Principles: Strong foundation in user centred design principles including WCAG accessibility standards and designing for inclusivity. Comprehensive experience of designing for both web and mobile applications delivering a unified user journey. Research Methodologies: Skilled in various user research methods (e.g., interviews, surveys, usability testing). Ability to analyse research insights and translate findings into actionable design improvements. Agile Methodologies: Embraces an iterative process that allows for continuous improvement in both design development and the collaborative process. Experience working within Agile / Scrum frameworks with the ability to adapt to evolving project needs is an advantage. Benefits 25 days basic annual leave, plus Bank Holidays In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays. Extra paid day off for your birthday Paid days off for volunteering opportunities Private Medical Insurance Pension Referral Bonus Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP Counselling and support Variable impact workouts. Wellbeing videos including prompts for healthy behaviours Wellbeing, care and compassion leave policies Cycle to Work Scheme Career Development opportunities and regular reviews Recognition and Rewards Social Events throughout the year All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents. Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles. The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work
A leading health tech company seeks a Senior Product Designer to advocate for users through effective design thinking. You will collaborate with product and engineering teams, ensuring that user experiences are intuitive and accessible. The role involves contributing to a design system, conducting user research, and creating prototypes while aligning with product goals. A background in SaaS B2B design and proficiency in Figma is required. The position offers remote working with occasional travel to Bournemouth, benefiting from a range of health and wellness perks.
29/06/2026
Full time
A leading health tech company seeks a Senior Product Designer to advocate for users through effective design thinking. You will collaborate with product and engineering teams, ensuring that user experiences are intuitive and accessible. The role involves contributing to a design system, conducting user research, and creating prototypes while aligning with product goals. A background in SaaS B2B design and proficiency in Figma is required. The position offers remote working with occasional travel to Bournemouth, benefiting from a range of health and wellness perks.