Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Digital Project Manager Location: London, United Kingdom About the role: As Senior Project/Account Manager, you'll be the trusted day to day point of contact for the client and UK stakeholders across marketing, product, CRM, and press - while owning the operational delivery of a varied and technically complex project portfolio. You'll translate business requirements into clear delivery plans, scope new initiatives, write Statements of Work, manage estimates, and keep commercials healthy. You'll run JIRA based delivery, lead status calls, and work closely with design, development, data, and strategy specialists to deliver work that creates measurable impact for the client. This role sits squarely at the intersection of account management and project delivery. The breadth of output - from technical web builds to AI tooling to campaign assets - means no two weeks look the same. What you will be doing: Lead end to end delivery across always on account work and discrete projects for the client in UK and MINI UK - owning scope, timelines, budgets, and client relationships simultaneously Build and maintain strong working relationships with client side stakeholders across marketing, product, CRM, and press teams Scope new initiatives, write Statements of Work, manage estimates, and maintain commercial health across the portfolio - surfacing scope and budget risks proactively Run JIRA based delivery: manage sprints, lead status calls, and keep all stakeholders aligned through clear and consistent written and verbal communication Translate client business requirements into actionable delivery plans that design, development, data, and strategy colleagues can execute against confidently Identify and develop organic growth opportunities across the account; contribute to pitches and proposals as required Stay across emerging technology - particularly AI tooling and data - and bring forward clear recommendations on where new approaches can address client problems or improve delivery efficiency Manage project level budgets including cost estimation, purchase order management, invoicing, and reconciliation Work closely with development teams on technical briefs - including web builds, CMS platforms, data integrations, CRM, and analytics - with enough fluency to translate between client and technical teams effectively What you need to be great in this role: Solid experience in account management, project management, or producer roles within a digital agency environment, with a track record of delivering technically complex programmes Demonstrable ability to own both the client relationship and the delivery mechanics - managing competing priorities across both without losing quality or momentum on either Strong working knowledge of digital production: web builds, CMS work, data integrations, CRM, and analytics; you understand what development teams are building, even if you're not writing the code Clear commercial acumen - experience managing scope, margin, and estimates, with the confidence to have direct, constructive conversations with clients when either needs to be protected Confidence running JIRA or equivalent delivery tooling; comfortable with Agile and Scrum ways of working Clear, precise written and verbal communication - across client meetings, SOWs, status updates, and delivery documentation Experience in automotive, premium, or luxury brand environments is an advantage Experience in an embedded or in house agency model is an advantage Scrum Master certification or equivalent is advantageous Familiarity with Adobe Analytics, Looker, or similar analytics platforms is advantageous Familiarity with design systems and front end fundamentals is advantageous Experience managing project level budgets: cost estimation, purchase orders, invoicing, and reconciliation Track record of maintaining commercial health across a concurrent portfolio of projects - with proactive communication to stakeholders on financial performance and risk Advanced use of Gen AI tools to enhance project and account management output - including scoping, brief writing, documentation, reporting, and workflow planning Experience designing AI assisted workflows for self and team, with a track record of putting new approaches into practice rather than simply following them Active understanding of how AI is changing agency operations and client deliverables - and the initiative to identify where it can be applied effectively Ability to train others on effective AI tool usage within a project management and account context Agentic thinking for complex, multi workstream delivery challenges - systematic approach to planning, risk identification, and problem resolution Strong understanding of AI capabilities and limitations, with rigorous human oversight applied to all client facing and commercially sensitive outputs Formal qualifications are welcome but not required. Equivalent experience counts - gained through work, study, volunteering, or self directed learning. OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
17/07/2026
Full time
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Digital Project Manager Location: London, United Kingdom About the role: As Senior Project/Account Manager, you'll be the trusted day to day point of contact for the client and UK stakeholders across marketing, product, CRM, and press - while owning the operational delivery of a varied and technically complex project portfolio. You'll translate business requirements into clear delivery plans, scope new initiatives, write Statements of Work, manage estimates, and keep commercials healthy. You'll run JIRA based delivery, lead status calls, and work closely with design, development, data, and strategy specialists to deliver work that creates measurable impact for the client. This role sits squarely at the intersection of account management and project delivery. The breadth of output - from technical web builds to AI tooling to campaign assets - means no two weeks look the same. What you will be doing: Lead end to end delivery across always on account work and discrete projects for the client in UK and MINI UK - owning scope, timelines, budgets, and client relationships simultaneously Build and maintain strong working relationships with client side stakeholders across marketing, product, CRM, and press teams Scope new initiatives, write Statements of Work, manage estimates, and maintain commercial health across the portfolio - surfacing scope and budget risks proactively Run JIRA based delivery: manage sprints, lead status calls, and keep all stakeholders aligned through clear and consistent written and verbal communication Translate client business requirements into actionable delivery plans that design, development, data, and strategy colleagues can execute against confidently Identify and develop organic growth opportunities across the account; contribute to pitches and proposals as required Stay across emerging technology - particularly AI tooling and data - and bring forward clear recommendations on where new approaches can address client problems or improve delivery efficiency Manage project level budgets including cost estimation, purchase order management, invoicing, and reconciliation Work closely with development teams on technical briefs - including web builds, CMS platforms, data integrations, CRM, and analytics - with enough fluency to translate between client and technical teams effectively What you need to be great in this role: Solid experience in account management, project management, or producer roles within a digital agency environment, with a track record of delivering technically complex programmes Demonstrable ability to own both the client relationship and the delivery mechanics - managing competing priorities across both without losing quality or momentum on either Strong working knowledge of digital production: web builds, CMS work, data integrations, CRM, and analytics; you understand what development teams are building, even if you're not writing the code Clear commercial acumen - experience managing scope, margin, and estimates, with the confidence to have direct, constructive conversations with clients when either needs to be protected Confidence running JIRA or equivalent delivery tooling; comfortable with Agile and Scrum ways of working Clear, precise written and verbal communication - across client meetings, SOWs, status updates, and delivery documentation Experience in automotive, premium, or luxury brand environments is an advantage Experience in an embedded or in house agency model is an advantage Scrum Master certification or equivalent is advantageous Familiarity with Adobe Analytics, Looker, or similar analytics platforms is advantageous Familiarity with design systems and front end fundamentals is advantageous Experience managing project level budgets: cost estimation, purchase orders, invoicing, and reconciliation Track record of maintaining commercial health across a concurrent portfolio of projects - with proactive communication to stakeholders on financial performance and risk Advanced use of Gen AI tools to enhance project and account management output - including scoping, brief writing, documentation, reporting, and workflow planning Experience designing AI assisted workflows for self and team, with a track record of putting new approaches into practice rather than simply following them Active understanding of how AI is changing agency operations and client deliverables - and the initiative to identify where it can be applied effectively Ability to train others on effective AI tool usage within a project management and account context Agentic thinking for complex, multi workstream delivery challenges - systematic approach to planning, risk identification, and problem resolution Strong understanding of AI capabilities and limitations, with rigorous human oversight applied to all client facing and commercially sensitive outputs Formal qualifications are welcome but not required. Equivalent experience counts - gained through work, study, volunteering, or self directed learning. OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
Teneo is seeking experienced Cyber Security Associate Directors to join our global cyber team. This role focuses on cyber strategy, risk, response and recovery, advising organisations through incidents and supporting remediation and longer-term transformation. You will lead client engagements, work with Directors and Managing Directors, and drive multi-disciplinary, high-stakes assignments across cross-border engagements, with a strong emphasis on leadership and client relationship management.
16/07/2026
Full time
Teneo is seeking experienced Cyber Security Associate Directors to join our global cyber team. This role focuses on cyber strategy, risk, response and recovery, advising organisations through incidents and supporting remediation and longer-term transformation. You will lead client engagements, work with Directors and Managing Directors, and drive multi-disciplinary, high-stakes assignments across cross-border engagements, with a strong emphasis on leadership and client relationship management.
The Role At Teneo, we provide expert cyber security strategy, risk and response advisory within a multi-disciplinary environment, working closely with our strategy and communications, risk advisory and restructuring teams across a globally connected platform. We are seeking experienced Cyber Security Associate Directors to join our growing global cyber team. This role is suited to a cyber security professional with strong experience across cyber strategy, risk, response and recovery, including advising organisations through incidents and supporting remediation and longer-term transformation. You will play a leading role in delivering client engagements, acting as a senior advisor to clients and working closely with Directors and Managing Directors to support clients through complex and high-stakes situations. Key Responsibilities As an Associate Director, you will take ownership of significant components of client engagements, lead teams and workstreams, and play an active role in client relationship management and business development. Lead the delivery of complex cyber strategy, risk, response and recovery engagements, owning workstreams and coordinating multidisciplinary teams Act as a key advisor to clients during cyber incidents and high-pressure situations, supporting decision-making, coordination and recovery efforts Drive cyber strategy, risk and resilience initiatives, including assessments, operating model design, and transformation roadmap development Develop and present clear, structured insights and recommendations to senior stakeholders Lead, mentor and develop junior team members, fostering a high-performing and collaborative team environment Key Skills & Experience You will have a strong track record of delivering complex cyber security engagements and demonstrate growing credibility as a senior advisor, with the ability to bridge technical and strategic domains. Extensive experience across cyber strategy and risk and/or cyber response and recovery, with a track record of delivering complex engagements Proven ability to lead workstreams and manage teams across multi-disciplinary, cross-border engagements Expertise in one or more cyber domains such as data security, identity and access management, security operations or threat intelligence Demonstrated leadership capability, with experience managing and developing teams in fast-paced environments About Teneo Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. The firm has more than 1,600 employees located in 40+ offices around the world.
16/07/2026
Full time
The Role At Teneo, we provide expert cyber security strategy, risk and response advisory within a multi-disciplinary environment, working closely with our strategy and communications, risk advisory and restructuring teams across a globally connected platform. We are seeking experienced Cyber Security Associate Directors to join our growing global cyber team. This role is suited to a cyber security professional with strong experience across cyber strategy, risk, response and recovery, including advising organisations through incidents and supporting remediation and longer-term transformation. You will play a leading role in delivering client engagements, acting as a senior advisor to clients and working closely with Directors and Managing Directors to support clients through complex and high-stakes situations. Key Responsibilities As an Associate Director, you will take ownership of significant components of client engagements, lead teams and workstreams, and play an active role in client relationship management and business development. Lead the delivery of complex cyber strategy, risk, response and recovery engagements, owning workstreams and coordinating multidisciplinary teams Act as a key advisor to clients during cyber incidents and high-pressure situations, supporting decision-making, coordination and recovery efforts Drive cyber strategy, risk and resilience initiatives, including assessments, operating model design, and transformation roadmap development Develop and present clear, structured insights and recommendations to senior stakeholders Lead, mentor and develop junior team members, fostering a high-performing and collaborative team environment Key Skills & Experience You will have a strong track record of delivering complex cyber security engagements and demonstrate growing credibility as a senior advisor, with the ability to bridge technical and strategic domains. Extensive experience across cyber strategy and risk and/or cyber response and recovery, with a track record of delivering complex engagements Proven ability to lead workstreams and manage teams across multi-disciplinary, cross-border engagements Expertise in one or more cyber domains such as data security, identity and access management, security operations or threat intelligence Demonstrated leadership capability, with experience managing and developing teams in fast-paced environments About Teneo Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. The firm has more than 1,600 employees located in 40+ offices around the world.
OLIVER is seeking an experienced Senior Sales Manager to drive new business development. This role requires a commercially sharp sales professional who can build a client base from scratch and develop long-term relationships with brands in the creative and digital sectors. The candidate should have a proven background in B2B sales and marketing services, a strong understanding of complex organizations, and the ability to navigate new business cycles while delivering exceptional service.
14/07/2026
Full time
OLIVER is seeking an experienced Senior Sales Manager to drive new business development. This role requires a commercially sharp sales professional who can build a client base from scratch and develop long-term relationships with brands in the creative and digital sectors. The candidate should have a proven background in B2B sales and marketing services, a strong understanding of complex organizations, and the ability to navigate new business cycles while delivering exceptional service.
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Sales Manager Location: Germany, Netherlands About the role: This is a Senior individual contributor role for a commercially sharp, self directed sales professional with a proven background in consultancy, marketing services, or people solutions environments. In the near term, the focus is squarely on new business - building pipeline from scratch, opening conversations with brands that don't yet know OLIVER, and winning their confidence and their budgets. There is no existing book of accounts to inherit. You'll be building one. Over time, as your client base grows, you'll transition into deepening those relationships-identifying new workstreams, expanding scope, and becoming a strategic partner to the clients you've brought in. This is a role for someone who is genuinely energised by the hunt, and motivated by the idea of farming what they've won themselves. What you will be doing: Generating leads through proactive telephone outreach and social media marketing Selling a range of creative and digital agency services, such as online and offline creative design, social media management, digital solutions, copywriting, videography, and marketing technology Building and maintaining long term, profitable client relationships while delivering exceptional service to existing customers Identifying and capitalising on new business development opportunities to grow and sustain a strong customer base Expanding market opportunities through diverse sales channels and strategies Collecting and analysing sales data to uncover insights and optimise performance Staying up-to-date with industry trends, products, and competitor activities to inform and enhance sales efforts What you need to be great in this role: Commercial A demonstrable track record of winning net new business in complex B2B environments-opening accounts from cold and seeing them through to close Background in a consultancy, marketing agency, people solutions (HR tech, talent, workforce management), business intelligence, or professional services context Comfort operating without an existing pipeline or inherited accounts-you know how to build from zero and stay motivated doing it Confidence navigating complex organisations and building relationships wherever needed to move a deal forward and close it Experience that spans the full new business cycle, with farming and account development as a natural next stage you've navigated before Market and Language We have two openings-one serving Dutch speaking markets, one serving German speaking markets. Please indicate in your application which role you're applying for. Dutch speaking role: Professional proficiency in Dutch and English-both are essential; strong working knowledge of the Netherlands and broader EMEA business landscape, including cultural and commercial nuances across markets German speaking role: Professional proficiency in German and English-both are essential; strong working knowledge of the German and broader EMEA business landscape, including cultural and commercial nuances across markets Additional language skills are a real asset-particularly Spanish, Italian, or any Nordic language, given the breadth of markets these roles cover. Skills and Approach Clear, compelling communication and storytelling-able to translate complex value propositions into language that resonates with decision makers across all levels Proficiency with CRM tools and disciplined pipeline management Familiarity with Gen AI tools relevant to sales and business development workflows Agentic, outcomes focused mindset: systematic and self directed approach to building and converting pipeline independently Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
14/07/2026
Full time
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Sales Manager Location: Germany, Netherlands About the role: This is a Senior individual contributor role for a commercially sharp, self directed sales professional with a proven background in consultancy, marketing services, or people solutions environments. In the near term, the focus is squarely on new business - building pipeline from scratch, opening conversations with brands that don't yet know OLIVER, and winning their confidence and their budgets. There is no existing book of accounts to inherit. You'll be building one. Over time, as your client base grows, you'll transition into deepening those relationships-identifying new workstreams, expanding scope, and becoming a strategic partner to the clients you've brought in. This is a role for someone who is genuinely energised by the hunt, and motivated by the idea of farming what they've won themselves. What you will be doing: Generating leads through proactive telephone outreach and social media marketing Selling a range of creative and digital agency services, such as online and offline creative design, social media management, digital solutions, copywriting, videography, and marketing technology Building and maintaining long term, profitable client relationships while delivering exceptional service to existing customers Identifying and capitalising on new business development opportunities to grow and sustain a strong customer base Expanding market opportunities through diverse sales channels and strategies Collecting and analysing sales data to uncover insights and optimise performance Staying up-to-date with industry trends, products, and competitor activities to inform and enhance sales efforts What you need to be great in this role: Commercial A demonstrable track record of winning net new business in complex B2B environments-opening accounts from cold and seeing them through to close Background in a consultancy, marketing agency, people solutions (HR tech, talent, workforce management), business intelligence, or professional services context Comfort operating without an existing pipeline or inherited accounts-you know how to build from zero and stay motivated doing it Confidence navigating complex organisations and building relationships wherever needed to move a deal forward and close it Experience that spans the full new business cycle, with farming and account development as a natural next stage you've navigated before Market and Language We have two openings-one serving Dutch speaking markets, one serving German speaking markets. Please indicate in your application which role you're applying for. Dutch speaking role: Professional proficiency in Dutch and English-both are essential; strong working knowledge of the Netherlands and broader EMEA business landscape, including cultural and commercial nuances across markets German speaking role: Professional proficiency in German and English-both are essential; strong working knowledge of the German and broader EMEA business landscape, including cultural and commercial nuances across markets Additional language skills are a real asset-particularly Spanish, Italian, or any Nordic language, given the breadth of markets these roles cover. Skills and Approach Clear, compelling communication and storytelling-able to translate complex value propositions into language that resonates with decision makers across all levels Proficiency with CRM tools and disciplined pipeline management Familiarity with Gen AI tools relevant to sales and business development workflows Agentic, outcomes focused mindset: systematic and self directed approach to building and converting pipeline independently Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Real Chemistry seeks a VP, Omnichannel MarTech to lead the strategy and scaling of omnichannel capabilities. Candidates should have 12+ years of experience in MarTech and a strong understanding of integrating platforms like Veeva and Salesforce. This role is hybrid, based in the U.S., and focuses on creating cohesive marketing strategies that adhere to compliance and drive business growth.
13/07/2026
Full time
Real Chemistry seeks a VP, Omnichannel MarTech to lead the strategy and scaling of omnichannel capabilities. Candidates should have 12+ years of experience in MarTech and a strong understanding of integrating platforms like Veeva and Salesforce. This role is hybrid, based in the U.S., and focuses on creating cohesive marketing strategies that adhere to compliance and drive business growth.
Real Chemistry is seeking a Vice President to lead transformative client partnerships and drive strategic direction across complex healthcare marketing initiatives. This senior position requires a visionary executive with deep expertise in peer-to-peer education, omnichannel strategies, and organizational leadership. The ideal candidate should have over 15 years of experience in healthcare marketing and a proven track record of managing portfolios exceeding $5M. This role offers a salary range of $190,000 to $210,000, alongside a comprehensive benefits package.
13/07/2026
Full time
Real Chemistry is seeking a Vice President to lead transformative client partnerships and drive strategic direction across complex healthcare marketing initiatives. This senior position requires a visionary executive with deep expertise in peer-to-peer education, omnichannel strategies, and organizational leadership. The ideal candidate should have over 15 years of experience in healthcare marketing and a proven track record of managing portfolios exceeding $5M. This role offers a salary range of $190,000 to $210,000, alongside a comprehensive benefits package.
twentysix is seeking a Vice President to drive transformative client partnerships and oversee strategic direction in medical affairs, primarily in the biotech sector. This senior position requires expertise in managing multimillion-dollar portfolios and building strong client relationships. The ideal candidate will lead high-performing teams and be responsible for developing strategic plans that leverage market insights for competitive advantage. A strong background in healthcare agency leadership and executive communication is essential. A pay range of $190,000-$210,000 reflects the seniority of this role.
13/07/2026
Full time
twentysix is seeking a Vice President to drive transformative client partnerships and oversee strategic direction in medical affairs, primarily in the biotech sector. This senior position requires expertise in managing multimillion-dollar portfolios and building strong client relationships. The ideal candidate will lead high-performing teams and be responsible for developing strategic plans that leverage market insights for competitive advantage. A strong background in healthcare agency leadership and executive communication is essential. A pay range of $190,000-$210,000 reflects the seniority of this role.
At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human centred creativity, and AI driven insights, fostering a unique environment where innovation thrives and our people are impact obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience . The Vice President will serve as a senior leader driving transformative client partnerships and shaping strategic direction across complex healthcare marketing initiatives. This role demands a visionary executive with deep expertise in peer to peer education, omnichannel brand strategy, and organizational leadership. As a trusted advisor to Brand Leaders and C suite clients, the Vice President ensures excellence in execution, compliance, and measurable business outcomes while championing growth, innovation, and enterprise wide impact. This leader will manage a multimillion dollar portfolio, overseeing up to $10M in business, and play a critical role in scaling a new, high growth account(s) with significant expansion potential. What You'll Do: Set Strategic Vision: Define and lead enterprise level strategies that advance client objectives and position the organization as a market leader. Executive Client Leadership: Serve as a primary strategic partner to senior client stakeholders, influencing brand vision, HCP engagement strategies, investment decisions, and long term growth. Drive Market Innovation: Translate market trends, competitive intelligence, and performance analytics into forward thinking strategies that deliver ROI and competitive advantage. Enterprise Planning & Governance: Oversee integrated business planning, forecasting, and alignment across multiple portfolios, including ownership of a high value book of business and a newly established growth account. Operational Excellence: Establish success metrics and champion continuous optimization through data driven insights and best practices across a portfolio of up to $10M in annual revenue. Organizational Leadership: Mentor senior account leaders, foster a culture of high performance, and guide talent development across teams supporting both established and emerging accounts. Resource & Financial Stewardship: Direct large scale budgets, staffing models, and resource allocation to ensure profitability, scalability, and flawless execution. Compliance & Risk Management: Partner with internal and client teams to uphold medical, legal, and regulatory standards across all initiatives. Growth Leadership: Identify and lead organic growth opportunities, spearhead new business efforts, and scale a newly launched, high growth account with significant upside potential. Process Innovation: Drive evolution of SOPs, operating models, and delivery frameworks to enhance efficiency and support continued growth. This Role Is a Great Fit If: You embody our core values: Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I." You thrive in dynamic environments and embrace change as a catalyst for innovation and growth. You are a strategic leader with a strong commercial mindset and a passion for building and scaling client partnerships. You inspire confidence, build trust, and influence at the highest levels of client and organizational leadership. What You Should Have: Bachelor's degree in marketing, communications, business, or related field; advanced degree preferred. 15+ years of experience in healthcare marketing, agency leadership, or pharmaceutical/biotech industries. Proven track record managing multimillion dollar portfolios, including ownership of $5M-$10M+ in annual revenue and leading high growth client engagements. Expertise in peer to peer education, omnichannel strategy, and regulatory compliance within healthcare. Demonstrated success building and scaling accounts, including launching and growing new business with strong expansion potential. Experience leading large, cross functional teams in complex, matrixed environments. Exceptional executive communication, negotiation, and relationship building skills. Travel: Moderate overnight/weekend travel (up to 30%). Pay Range: $190,000-$210,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job related, non discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: . Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
12/07/2026
Full time
At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human centred creativity, and AI driven insights, fostering a unique environment where innovation thrives and our people are impact obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience . The Vice President will serve as a senior leader driving transformative client partnerships and shaping strategic direction across complex healthcare marketing initiatives. This role demands a visionary executive with deep expertise in peer to peer education, omnichannel brand strategy, and organizational leadership. As a trusted advisor to Brand Leaders and C suite clients, the Vice President ensures excellence in execution, compliance, and measurable business outcomes while championing growth, innovation, and enterprise wide impact. This leader will manage a multimillion dollar portfolio, overseeing up to $10M in business, and play a critical role in scaling a new, high growth account(s) with significant expansion potential. What You'll Do: Set Strategic Vision: Define and lead enterprise level strategies that advance client objectives and position the organization as a market leader. Executive Client Leadership: Serve as a primary strategic partner to senior client stakeholders, influencing brand vision, HCP engagement strategies, investment decisions, and long term growth. Drive Market Innovation: Translate market trends, competitive intelligence, and performance analytics into forward thinking strategies that deliver ROI and competitive advantage. Enterprise Planning & Governance: Oversee integrated business planning, forecasting, and alignment across multiple portfolios, including ownership of a high value book of business and a newly established growth account. Operational Excellence: Establish success metrics and champion continuous optimization through data driven insights and best practices across a portfolio of up to $10M in annual revenue. Organizational Leadership: Mentor senior account leaders, foster a culture of high performance, and guide talent development across teams supporting both established and emerging accounts. Resource & Financial Stewardship: Direct large scale budgets, staffing models, and resource allocation to ensure profitability, scalability, and flawless execution. Compliance & Risk Management: Partner with internal and client teams to uphold medical, legal, and regulatory standards across all initiatives. Growth Leadership: Identify and lead organic growth opportunities, spearhead new business efforts, and scale a newly launched, high growth account with significant upside potential. Process Innovation: Drive evolution of SOPs, operating models, and delivery frameworks to enhance efficiency and support continued growth. This Role Is a Great Fit If: You embody our core values: Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I." You thrive in dynamic environments and embrace change as a catalyst for innovation and growth. You are a strategic leader with a strong commercial mindset and a passion for building and scaling client partnerships. You inspire confidence, build trust, and influence at the highest levels of client and organizational leadership. What You Should Have: Bachelor's degree in marketing, communications, business, or related field; advanced degree preferred. 15+ years of experience in healthcare marketing, agency leadership, or pharmaceutical/biotech industries. Proven track record managing multimillion dollar portfolios, including ownership of $5M-$10M+ in annual revenue and leading high growth client engagements. Expertise in peer to peer education, omnichannel strategy, and regulatory compliance within healthcare. Demonstrated success building and scaling accounts, including launching and growing new business with strong expansion potential. Experience leading large, cross functional teams in complex, matrixed environments. Exceptional executive communication, negotiation, and relationship building skills. Travel: Moderate overnight/weekend travel (up to 30%). Pay Range: $190,000-$210,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job related, non discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: . Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human centred creativity, and AI driven insights, fostering a unique environment where innovation thrives and our people are impact obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience . VP, Omnichannel MarTech Real Chemistry is looking for a VP, Omnichannel MarTech to lead the strategy, build, and scale of omnichannel capabilities across HCP and patient ecosystems. This role sits at the intersection of technology, data, marketing, and commercial operations, translating business strategy into scalable, compliant solutions that drive connected customer experiences. You bring hands on experience delivering omnichannel platforms in pharma and understand how commercial, patient services, data, and media ecosystems work together in the real world. This is a hybrid role based in Boston, Chicago, Carmel, or Lambertville, or remote within the U.S., depending on team and business needs. What you'll do: Set the vision: Define and drive the omnichannel MarTech roadmap aligned to commercial, medical, and patient strategies, building scalable, connected HCP and patient ecosystems. Build and integrate: Lead design and delivery across Veeva, Salesforce, and broader MarTech platforms, ensuring seamless integration across CRM, data, media, and patient services. Drive transformation: Assess and evolve client ecosystems, leading platform migrations, integration improvements, and phased modernization efforts without disrupting in market programs. Operationalize execution: Establish the operating model, governance, and workflows across teams and partners to enable efficient, compliant omnichannel delivery. Embed compliance and rigor: Ensure solutions are built for regulated environments, incorporating consent, privacy (HIPAA, GDPR, CCPA), and MLR/PRC requirements from the start. Support commercial growth: Contribute to scoping, solutioning, and engagement models, with a strong understanding of procurement, SOWs, and complex stakeholder environments. Lead and influence: Build and align cross functional teams, and act as a senior advisor to leadership and clients on omnichannel maturity and opportunity. This position is a perfect fit for you if: Are a builder who has taken omnichannel from concept to reality in pharma. Bring a strong point of view on how data, tech, and engagement come together. Operate comfortably in complexity and influence across teams without direct authority. Thrive in an environment that is evolving and expect to shape what comes next. What you should have: 12 to 15+ years of experience across MarTech, digital, omnichannel, or commercial technology, with strong pharma exposure. Hands on experience delivering omnichannel solutions across platforms such as Veeva, Salesforce, Adobe, and related engagement, data, or consent tools. Strong understanding of journey orchestration, data integration, APIs, platform architecture, and real time or near real time decisioning. Experience operating in regulated environments with clear knowledge of privacy, consent, compliance, and review workflows. Familiarity with commercial operations, field enablement, and the intersection of personal and non personal promotion. Experience supporting large scale transformation efforts, including ecosystem audits, phased roadmaps, platform migrations, and vendor transitions. Strong client facing presence, with the ability to translate technical capability into business value. Pay Range: $160,000-$208,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job related, non discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we've put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: . Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the U.S., UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in office team meetings, 1:1 meetings with managers, taking advantage of on site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
12/07/2026
Full time
At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human centred creativity, and AI driven insights, fostering a unique environment where innovation thrives and our people are impact obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience . VP, Omnichannel MarTech Real Chemistry is looking for a VP, Omnichannel MarTech to lead the strategy, build, and scale of omnichannel capabilities across HCP and patient ecosystems. This role sits at the intersection of technology, data, marketing, and commercial operations, translating business strategy into scalable, compliant solutions that drive connected customer experiences. You bring hands on experience delivering omnichannel platforms in pharma and understand how commercial, patient services, data, and media ecosystems work together in the real world. This is a hybrid role based in Boston, Chicago, Carmel, or Lambertville, or remote within the U.S., depending on team and business needs. What you'll do: Set the vision: Define and drive the omnichannel MarTech roadmap aligned to commercial, medical, and patient strategies, building scalable, connected HCP and patient ecosystems. Build and integrate: Lead design and delivery across Veeva, Salesforce, and broader MarTech platforms, ensuring seamless integration across CRM, data, media, and patient services. Drive transformation: Assess and evolve client ecosystems, leading platform migrations, integration improvements, and phased modernization efforts without disrupting in market programs. Operationalize execution: Establish the operating model, governance, and workflows across teams and partners to enable efficient, compliant omnichannel delivery. Embed compliance and rigor: Ensure solutions are built for regulated environments, incorporating consent, privacy (HIPAA, GDPR, CCPA), and MLR/PRC requirements from the start. Support commercial growth: Contribute to scoping, solutioning, and engagement models, with a strong understanding of procurement, SOWs, and complex stakeholder environments. Lead and influence: Build and align cross functional teams, and act as a senior advisor to leadership and clients on omnichannel maturity and opportunity. This position is a perfect fit for you if: Are a builder who has taken omnichannel from concept to reality in pharma. Bring a strong point of view on how data, tech, and engagement come together. Operate comfortably in complexity and influence across teams without direct authority. Thrive in an environment that is evolving and expect to shape what comes next. What you should have: 12 to 15+ years of experience across MarTech, digital, omnichannel, or commercial technology, with strong pharma exposure. Hands on experience delivering omnichannel solutions across platforms such as Veeva, Salesforce, Adobe, and related engagement, data, or consent tools. Strong understanding of journey orchestration, data integration, APIs, platform architecture, and real time or near real time decisioning. Experience operating in regulated environments with clear knowledge of privacy, consent, compliance, and review workflows. Familiarity with commercial operations, field enablement, and the intersection of personal and non personal promotion. Experience supporting large scale transformation efforts, including ecosystem audits, phased roadmaps, platform migrations, and vendor transitions. Strong client facing presence, with the ability to translate technical capability into business value. Pay Range: $160,000-$208,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job related, non discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we've put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: . Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the U.S., UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in office team meetings, 1:1 meetings with managers, taking advantage of on site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human centred creativity, and AI driven insights, fostering a unique environment where innovation thrives and our people are impact obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience . The Vice President will serve as a senior leader driving transformative client partnerships and shaping strategic direction across complex medical affairs initiatives, primarily in the biotech space. This role demands a visionary executive with deep expertise in medical affairs and the biotech industry. As a trusted advisor to client side medical leadership and c suite executives, the Vice President ensures excellence in execution, compliance, and measurable business outcomes while championing growth, innovation, and enterprise wide impact. This leader will manage a multimillion dollar portfolio across a diverse team and client set, owning portfolio performance while contributing to broader departmental and organizational initiatives. What You'll Do Executive Client Leadership: Serve as a primary strategic partner to senior client stakeholders, influencing brand vision, HCP engagement strategies, investment decisions, and long term growth. Team Leadership & Delivery Oversight: Lead and support high performing account teams, ensuring clear roles, strong collaboration, disciplined day to day execution, and consistently high levels of client satisfaction. Drive Market Innovation: Translate market trends, competitive intelligence, and performance analytics into forward thinking strategies that deliver ROI and competitive advantage. Enterprise Planning & Governance: Oversee integrated business planning, forecasting, and alignment across multiple portfolios, including ownership of a high value book of business and a newly established growth account. Operational Excellence: Establish success metrics and champion continuous optimization through data driven insights and best practices across a portfolio of up to $10M in annual revenue. Organizational Leadership: Mentor senior account leaders, foster a culture of high performance, and guide talent development across teams supporting both established and emerging accounts. Resource & Financial Stewardship: Direct large scale budgets, staffing models, and resource allocation to ensure profitability, scalability, and flawless execution. Compliance & Risk Management: Partner with internal and client teams to uphold medical, legal, and regulatory standards across all initiatives. Growth Leadership: Identify and lead organic growth opportunities, spearhead new business efforts, and scale a newly launched, high growth account with significant upside potential. Biotech CoE Support: Support activities that help operationalize and promote the Biotech Center of Excellence, contributing to offering development, go to market coordination, and the translation of agency capabilities into relevant solutions for biotech clients. Process Innovation: Drive evolution of SOPs, operating models, and delivery frameworks to enhance efficiency and support continued growth. This Role Is a Great Fit If You embody our core values: Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I." You thrive in dynamic environments and embrace change as a catalyst for innovation and growth. You are a strategic leader with a strong medical mindset and a passion for building and scaling client partnerships. Excel at developing people and building strong, resilient teams. You inspire confidence, build trust, and influence at the highest levels of client and organizational leadership. What You Should Have Bachelor's degree in business or related field; advanced degree preferred. 10+ years of experience in healthcare agency leadership, medical affairs, or pharmaceutical/biotech industries. Proven track record managing multimillion dollar portfolios, including ownership of $5M-$10M+ in annual revenue and leading high growth client engagements. Expertise in medical affairs planning and strategy and publications within healthcare with strong experience within the biotech sector. Demonstrated success with independently building and scaling accounts, including growing new business with strong expansion potential. Experience leading large, cross functional teams in complex, matrixed environments. Exceptional executive communication, negotiation, and relationship building skills. Strong ability to lead strategic conversations with client C suite executives and medical leadership, both in support of new business opportunities and within existing account relationships. Travel: Moderate overnight/weekend travel (up to 30%). Pay Range: $190,000-$210,000. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry.
12/07/2026
Full time
At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human centred creativity, and AI driven insights, fostering a unique environment where innovation thrives and our people are impact obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience . The Vice President will serve as a senior leader driving transformative client partnerships and shaping strategic direction across complex medical affairs initiatives, primarily in the biotech space. This role demands a visionary executive with deep expertise in medical affairs and the biotech industry. As a trusted advisor to client side medical leadership and c suite executives, the Vice President ensures excellence in execution, compliance, and measurable business outcomes while championing growth, innovation, and enterprise wide impact. This leader will manage a multimillion dollar portfolio across a diverse team and client set, owning portfolio performance while contributing to broader departmental and organizational initiatives. What You'll Do Executive Client Leadership: Serve as a primary strategic partner to senior client stakeholders, influencing brand vision, HCP engagement strategies, investment decisions, and long term growth. Team Leadership & Delivery Oversight: Lead and support high performing account teams, ensuring clear roles, strong collaboration, disciplined day to day execution, and consistently high levels of client satisfaction. Drive Market Innovation: Translate market trends, competitive intelligence, and performance analytics into forward thinking strategies that deliver ROI and competitive advantage. Enterprise Planning & Governance: Oversee integrated business planning, forecasting, and alignment across multiple portfolios, including ownership of a high value book of business and a newly established growth account. Operational Excellence: Establish success metrics and champion continuous optimization through data driven insights and best practices across a portfolio of up to $10M in annual revenue. Organizational Leadership: Mentor senior account leaders, foster a culture of high performance, and guide talent development across teams supporting both established and emerging accounts. Resource & Financial Stewardship: Direct large scale budgets, staffing models, and resource allocation to ensure profitability, scalability, and flawless execution. Compliance & Risk Management: Partner with internal and client teams to uphold medical, legal, and regulatory standards across all initiatives. Growth Leadership: Identify and lead organic growth opportunities, spearhead new business efforts, and scale a newly launched, high growth account with significant upside potential. Biotech CoE Support: Support activities that help operationalize and promote the Biotech Center of Excellence, contributing to offering development, go to market coordination, and the translation of agency capabilities into relevant solutions for biotech clients. Process Innovation: Drive evolution of SOPs, operating models, and delivery frameworks to enhance efficiency and support continued growth. This Role Is a Great Fit If You embody our core values: Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I." You thrive in dynamic environments and embrace change as a catalyst for innovation and growth. You are a strategic leader with a strong medical mindset and a passion for building and scaling client partnerships. Excel at developing people and building strong, resilient teams. You inspire confidence, build trust, and influence at the highest levels of client and organizational leadership. What You Should Have Bachelor's degree in business or related field; advanced degree preferred. 10+ years of experience in healthcare agency leadership, medical affairs, or pharmaceutical/biotech industries. Proven track record managing multimillion dollar portfolios, including ownership of $5M-$10M+ in annual revenue and leading high growth client engagements. Expertise in medical affairs planning and strategy and publications within healthcare with strong experience within the biotech sector. Demonstrated success with independently building and scaling accounts, including growing new business with strong expansion potential. Experience leading large, cross functional teams in complex, matrixed environments. Exceptional executive communication, negotiation, and relationship building skills. Strong ability to lead strategic conversations with client C suite executives and medical leadership, both in support of new business opportunities and within existing account relationships. Travel: Moderate overnight/weekend travel (up to 30%). Pay Range: $190,000-$210,000. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry.
twentysix is seeking an experienced and skilled Pitch Deck Designer to join our marketing agency. This remote role requires strong design expertise to create impactful presentation decks, collaborating with teams to effectively communicate key messages. The ideal candidate should have at least 2 years of experience, a strong portfolio, and proficiency in tools like Adobe Creative Suite. The position allows for flexibility, but the candidate must reside in Latin America.
12/07/2026
Full time
twentysix is seeking an experienced and skilled Pitch Deck Designer to join our marketing agency. This remote role requires strong design expertise to create impactful presentation decks, collaborating with teams to effectively communicate key messages. The ideal candidate should have at least 2 years of experience, a strong portfolio, and proficiency in tools like Adobe Creative Suite. The position allows for flexibility, but the candidate must reside in Latin America.
Real Chemistry is seeking a Senior Medical Editor to ensure the accuracy and impact of our medical communications. You will lead the editing and proofreading of medical content, ensuring clarity and adhering to regulations. Ideal candidates possess extensive experience in medical editing, with proficiency in Microsoft Office and exceptional communication skills. This role offers competitive pay between $80,000 and $95,000 annually, along with comprehensive benefits.
12/07/2026
Full time
Real Chemistry is seeking a Senior Medical Editor to ensure the accuracy and impact of our medical communications. You will lead the editing and proofreading of medical content, ensuring clarity and adhering to regulations. Ideal candidates possess extensive experience in medical editing, with proficiency in Microsoft Office and exceptional communication skills. This role offers competitive pay between $80,000 and $95,000 annually, along with comprehensive benefits.
Overview Found my dream role at a top agency within a week of using Digital Agency Jobs. The quality of listings is unmatched! Role Client Partner Location United States > London Job Type General Job Description Quick Match: Let us do the work-upload your CV and get matched to jobs automatically. We'll only use your CV to match you to jobs. No spam.
11/07/2026
Full time
Overview Found my dream role at a top agency within a week of using Digital Agency Jobs. The quality of listings is unmatched! Role Client Partner Location United States > London Job Type General Job Description Quick Match: Let us do the work-upload your CV and get matched to jobs automatically. We'll only use your CV to match you to jobs. No spam.
Overview Found my dream role at a top agency within a week of using Digital Agency Jobs. The quality of listings is unmatched! Role Client Partner Location United States > London Job Type General Job Description Quick Match: Let us do the work-upload your CV and get matched to jobs automatically. We'll only use your CV to match you to jobs. No spam.
11/07/2026
Full time
Overview Found my dream role at a top agency within a week of using Digital Agency Jobs. The quality of listings is unmatched! Role Client Partner Location United States > London Job Type General Job Description Quick Match: Let us do the work-upload your CV and get matched to jobs automatically. We'll only use your CV to match you to jobs. No spam.
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Interim Project Manager (6 month FTC) Location: London, United Kingdom About the role: This is an opportunity to join OLIVER's dedicated in house studio embedded with a globally recognised B2B organisation as an Interim Project Manager, leading creative and digital projects from brief to completion within a Digital Centre of Excellence. The studio sits at the heart of the client's marketing department - with an ambitious mandate to put the Saudi events industry on the global map. Based in London on a hybrid working pattern, you'll own the full project lifecycle across digital content, social campaigns, and events marketing: managing timelines, resources, and budgets, and keeping a high volume, multi discipline programme moving with clarity and momentum. Your ability to bring structure to complexity will keep projects on track and creative output at its best. As Project Manager, you'll report to the Senior Project Manager and work as part of a 10 person Digital Centre of Excellence team, embedded within a wider group of 29 across OLIVER and the client organisation. You'll take full ownership of project plans - triaging incoming briefs, managing team capacity, facilitating review and approval processes, and ensuring every deliverable lands on time and to budget. You'll work alongside the client's other external agencies and partners, acting as a trusted bridge between agency rigour and client side ways of working. What you will be doing: Lead projects from initiation to completion - creating and maintaining project plans, timelines, and resource allocations, and breaking complex briefs into clear, manageable workstreams Triage and prioritise incoming briefs, ensuring capacity is matched to demand across the team and new requests are resourced correctly Act as the primary point of contact for project status, risks, and challenges - communicating proactively with internal stakeholders, clients, and partner agencies Coordinate between Marketing Managers and the Digital Centre of Excellence across all project phases, maintaining transparency on deliverables, dependencies, and milestones Facilitate project meetings across all stages - from kick off and discovery through to delivery and closure - using a consistent project methodology Own the review and approval process for creative output, ensuring quality standards are met before work reaches the client or goes live Manage project level budgets: track spend against forecast, raise purchase orders, flag cost implications early, and keep stakeholders informed of financial performance Monitor and maintain key Service Level Agreements across all parties involved Build productive working relationships with team members, senior stakeholders, and event owners - ensuring priorities are understood and risks are escalated appropriately Champion internal project management processes, supporting marketing managers to improve guidelines, templates, and workflows Assess project resource requirements and advise on whether resourcing meets the demands of each brief Some international travel may be required on an ad hoc basis What you need to be great in this role: Solid experience as a Project Manager in a creative agency or in house creative environment, with a strong track record of delivering digital and social content projects A clear understanding of digital disciplines - including digital content production, social campaigns, and events marketing Confident stakeholder management skills - able to build trusted working relationships with clients, senior stakeholders, and partner agencies simultaneously Clear, audience appropriate communication - whether running a scrum, presenting to senior stakeholders, or writing a project update Ability to integrate effectively within a client side team while maintaining agency level service and accountability Experience in B2B environments; experience in events marketing is a strong advantage Proficiency in Microsoft Office; familiarity with Airtable or similar project management platforms is beneficial Experience with Agile methodologies - sprint mapping and scrum facilitation - is an advantage but not essential Experience managing project level budgets, including spend tracking, purchase order management, and clear reporting of cost changes to stakeholders Proficiency with Gen AI tools to enhance project management output - including brief writing, documentation, and workflow planning Experience building personal AI assisted workflows to improve efficiency and reduce administrative overhead Agentic approach to problem solving: able to break complex, multi workstream challenges into structured plans and identify the most efficient path forward Ability to critically evaluate AI generated outputs and apply sound judgment before acting on them Formal qualifications are welcome but not required. Equivalent experience counts - gained through work, study, volunteering, or self directed learning. Req ID: 17697 SL1 midsenior Hybrid Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
11/07/2026
Full time
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Interim Project Manager (6 month FTC) Location: London, United Kingdom About the role: This is an opportunity to join OLIVER's dedicated in house studio embedded with a globally recognised B2B organisation as an Interim Project Manager, leading creative and digital projects from brief to completion within a Digital Centre of Excellence. The studio sits at the heart of the client's marketing department - with an ambitious mandate to put the Saudi events industry on the global map. Based in London on a hybrid working pattern, you'll own the full project lifecycle across digital content, social campaigns, and events marketing: managing timelines, resources, and budgets, and keeping a high volume, multi discipline programme moving with clarity and momentum. Your ability to bring structure to complexity will keep projects on track and creative output at its best. As Project Manager, you'll report to the Senior Project Manager and work as part of a 10 person Digital Centre of Excellence team, embedded within a wider group of 29 across OLIVER and the client organisation. You'll take full ownership of project plans - triaging incoming briefs, managing team capacity, facilitating review and approval processes, and ensuring every deliverable lands on time and to budget. You'll work alongside the client's other external agencies and partners, acting as a trusted bridge between agency rigour and client side ways of working. What you will be doing: Lead projects from initiation to completion - creating and maintaining project plans, timelines, and resource allocations, and breaking complex briefs into clear, manageable workstreams Triage and prioritise incoming briefs, ensuring capacity is matched to demand across the team and new requests are resourced correctly Act as the primary point of contact for project status, risks, and challenges - communicating proactively with internal stakeholders, clients, and partner agencies Coordinate between Marketing Managers and the Digital Centre of Excellence across all project phases, maintaining transparency on deliverables, dependencies, and milestones Facilitate project meetings across all stages - from kick off and discovery through to delivery and closure - using a consistent project methodology Own the review and approval process for creative output, ensuring quality standards are met before work reaches the client or goes live Manage project level budgets: track spend against forecast, raise purchase orders, flag cost implications early, and keep stakeholders informed of financial performance Monitor and maintain key Service Level Agreements across all parties involved Build productive working relationships with team members, senior stakeholders, and event owners - ensuring priorities are understood and risks are escalated appropriately Champion internal project management processes, supporting marketing managers to improve guidelines, templates, and workflows Assess project resource requirements and advise on whether resourcing meets the demands of each brief Some international travel may be required on an ad hoc basis What you need to be great in this role: Solid experience as a Project Manager in a creative agency or in house creative environment, with a strong track record of delivering digital and social content projects A clear understanding of digital disciplines - including digital content production, social campaigns, and events marketing Confident stakeholder management skills - able to build trusted working relationships with clients, senior stakeholders, and partner agencies simultaneously Clear, audience appropriate communication - whether running a scrum, presenting to senior stakeholders, or writing a project update Ability to integrate effectively within a client side team while maintaining agency level service and accountability Experience in B2B environments; experience in events marketing is a strong advantage Proficiency in Microsoft Office; familiarity with Airtable or similar project management platforms is beneficial Experience with Agile methodologies - sprint mapping and scrum facilitation - is an advantage but not essential Experience managing project level budgets, including spend tracking, purchase order management, and clear reporting of cost changes to stakeholders Proficiency with Gen AI tools to enhance project management output - including brief writing, documentation, and workflow planning Experience building personal AI assisted workflows to improve efficiency and reduce administrative overhead Agentic approach to problem solving: able to break complex, multi workstream challenges into structured plans and identify the most efficient path forward Ability to critically evaluate AI generated outputs and apply sound judgment before acting on them Formal qualifications are welcome but not required. Equivalent experience counts - gained through work, study, volunteering, or self directed learning. Req ID: 17697 SL1 midsenior Hybrid Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Business Development Executive Location: London About the role This is a fast paced but extremely rewarding role that will allow self development as well as growth of the overall business. Essentially, the success of the sales department will ultimately be the success of the business as a whole. What you will be doing Selling Oliver's broad range of marketing solutions into brands and organisations with a turnover of £200m+ within your target industries; Manage the end to end pipeline for your target industries in Salesforce; Managing the entire sales cycle from prospect identification to contract implementation; Working closely with your colleagues at Oliver to develop and generate leads from our networks; Creating and designing bespoke agency solutions for clients; Selling onsite content, creative and digital agencies that include a range of services including: online and offline end to end creative and design, PR + social media, digital, copywriting, videography , data & analytics etc; Developing structured sales strategies, sales plans and profit targets as well as short term tactics; In collaboration with Marketing develop and manage an ABM program for your target industries; Achieve sales targets and KPIs set by your line manager; Report to your line manager, Sales Director and wider business on the performance of your pipeline; Developing long term, profitable relationships with clients; Maximising new business development opportunities; Increasing business opportunities through various routes to market; Compiling and analysing sales figures; Collecting customer feedback and market research; Keeping up to date with products and competitors; Become an expert and seen as the 'go-to-person' of your target industries; Representing the business at conferences, trade fairs and networking events; What you need to be great in this role A minimum of 4+ years of experience in sales; Educated to a graduate level; Ideally selling marketing services, content, design or creative agency services to blue chip client marketers; Long term sales cycles; Creating RFI / RFPs; Face to face and telephone sales experience including prospecting, negotiating and pitching; Hunter sales mentality; A consultative and solution based sales approach; Excellent document creation / sales deck capabilities; Ability to adopt different sales styles to match customers' requirements; Ability to prioritise leads and maximise revenue generation via sales pipeline control; Consistently high achieving academic record, of graduate calibre; Commercially astute; Strong project management and time management skills; Confident working on own initiative; First class communication skills; Excellent relationship building skills; Entrepreneurial spirit. High energy and self motivation. Req ID: 17561 Our values shape everything we do Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
11/07/2026
Full time
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Business Development Executive Location: London About the role This is a fast paced but extremely rewarding role that will allow self development as well as growth of the overall business. Essentially, the success of the sales department will ultimately be the success of the business as a whole. What you will be doing Selling Oliver's broad range of marketing solutions into brands and organisations with a turnover of £200m+ within your target industries; Manage the end to end pipeline for your target industries in Salesforce; Managing the entire sales cycle from prospect identification to contract implementation; Working closely with your colleagues at Oliver to develop and generate leads from our networks; Creating and designing bespoke agency solutions for clients; Selling onsite content, creative and digital agencies that include a range of services including: online and offline end to end creative and design, PR + social media, digital, copywriting, videography , data & analytics etc; Developing structured sales strategies, sales plans and profit targets as well as short term tactics; In collaboration with Marketing develop and manage an ABM program for your target industries; Achieve sales targets and KPIs set by your line manager; Report to your line manager, Sales Director and wider business on the performance of your pipeline; Developing long term, profitable relationships with clients; Maximising new business development opportunities; Increasing business opportunities through various routes to market; Compiling and analysing sales figures; Collecting customer feedback and market research; Keeping up to date with products and competitors; Become an expert and seen as the 'go-to-person' of your target industries; Representing the business at conferences, trade fairs and networking events; What you need to be great in this role A minimum of 4+ years of experience in sales; Educated to a graduate level; Ideally selling marketing services, content, design or creative agency services to blue chip client marketers; Long term sales cycles; Creating RFI / RFPs; Face to face and telephone sales experience including prospecting, negotiating and pitching; Hunter sales mentality; A consultative and solution based sales approach; Excellent document creation / sales deck capabilities; Ability to adopt different sales styles to match customers' requirements; Ability to prioritise leads and maximise revenue generation via sales pipeline control; Consistently high achieving academic record, of graduate calibre; Commercially astute; Strong project management and time management skills; Confident working on own initiative; First class communication skills; Excellent relationship building skills; Entrepreneurial spirit. High energy and self motivation. Req ID: 17561 Our values shape everything we do Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
OLIVER is seeking an Interim Project Manager in London to lead creative and digital projects for a globally recognised B2B organisation. This role involves managing the full project lifecycle across digital content, social campaigns, and events marketing, ensuring timelines and budgets are met while maintaining creative quality. The successful candidate will have solid project management experience, particularly in a creative context, and will act as the primary contact for project statuses and challenges. A hybrid work pattern is also offered, promoting a balance between in-office and remote work.
11/07/2026
Full time
OLIVER is seeking an Interim Project Manager in London to lead creative and digital projects for a globally recognised B2B organisation. This role involves managing the full project lifecycle across digital content, social campaigns, and events marketing, ensuring timelines and budgets are met while maintaining creative quality. The successful candidate will have solid project management experience, particularly in a creative context, and will act as the primary contact for project statuses and challenges. A hybrid work pattern is also offered, promoting a balance between in-office and remote work.
Twentysix is seeking an IT Service Desk Analyst to provide second-level technical support to regional and global staff, handling hardware, software, phones, AV equipment and peripherals. You will troubleshoot, document actions, escalate when needed, and contribute to IT process improvements. The role requires strong customer service, MS Office expertise, basic networking, PowerShell scripting, and willingness to travel within the APAC region. Growth opportunities are highlighted.
10/07/2026
Full time
Twentysix is seeking an IT Service Desk Analyst to provide second-level technical support to regional and global staff, handling hardware, software, phones, AV equipment and peripherals. You will troubleshoot, document actions, escalate when needed, and contribute to IT process improvements. The role requires strong customer service, MS Office expertise, basic networking, PowerShell scripting, and willingness to travel within the APAC region. Growth opportunities are highlighted.
The Role The IT Service Desk Analyst is responsible for providing second-level technical support to telephone requests and emails from all regional (and global) staff. They ensure that support issues are dealt with promptly and appropriately or escalated to the relevant team members and third parties. The specialist will be an integral part of the team, undertaking projects necessary for the smooth running and progression of IT within the region and business. This role offers clear opportunities for professional growth and career development. Responsibilities Provide second-level technical support to telephone and email requests from users for all hardware, software, phones, AV equipment, and associated peripherals. Promptly respond to requests and cases from end users (both local and remote) by troubleshooting and/or researching and providing the appropriate resolution. Develop and document internal IT processes and procedures. Log support calls and document their outcome to facilitate the resolution of common queries. Redirect or escalat support requests as appropriate to team members and third parties. Proactively provide information to users on the progress of outstanding support calls. Deploy laptops/mobile devices and associated peripherals, including new installations and the redeployment of existing equipment. Install and configure operating systems and software to agreed standards. Provide training and answer questions to end users for adopting new technology/IT practices. Work closely with other IT staff members globally to acquire additional technical and non-technical knowledge. Assist in the compilation of the support team's technical documentation, guidelines, and procedures, and ensure they are disseminated to users. Provide at all times a professional, courteous, and rapid response to individual users. Requirements Minimum five years of relevant experience Excellent customer service skills (written and verbal). Proficiency in MS Excel, Word, and Outlook required. Must be organized and able to work in a fast-paced environment. Some travel around the APAC region may be required throughout the year. Networking protocols (TCP/IP), networking infrastructure, DHCP, DNS, switching, and routing. Some scripting experience, preferably with PowerShell. Maintenance/monitoring of antivirus solutions and software packages (Intune). Azure server infrastructure management. Office 365 administration and management. CompTIA A+/Net+, CCNA, Microsoft 365 Certified: Endpoint Administrator Associate, Cisco Certified Technician (CCT), or related certification a plus. What We Can Offer Benefits Competitive salary (depending on experience) 28 days holiday Discretionary bonus Annual salary review Pension (with company contribution: 5% of annual salary) Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Private medical insurance Group Income protection Life assurance Cycle to work schemes Season ticket loans Regular social, cultural and charitable activities Flexible working with office laptop and phone provided
10/07/2026
Full time
The Role The IT Service Desk Analyst is responsible for providing second-level technical support to telephone requests and emails from all regional (and global) staff. They ensure that support issues are dealt with promptly and appropriately or escalated to the relevant team members and third parties. The specialist will be an integral part of the team, undertaking projects necessary for the smooth running and progression of IT within the region and business. This role offers clear opportunities for professional growth and career development. Responsibilities Provide second-level technical support to telephone and email requests from users for all hardware, software, phones, AV equipment, and associated peripherals. Promptly respond to requests and cases from end users (both local and remote) by troubleshooting and/or researching and providing the appropriate resolution. Develop and document internal IT processes and procedures. Log support calls and document their outcome to facilitate the resolution of common queries. Redirect or escalat support requests as appropriate to team members and third parties. Proactively provide information to users on the progress of outstanding support calls. Deploy laptops/mobile devices and associated peripherals, including new installations and the redeployment of existing equipment. Install and configure operating systems and software to agreed standards. Provide training and answer questions to end users for adopting new technology/IT practices. Work closely with other IT staff members globally to acquire additional technical and non-technical knowledge. Assist in the compilation of the support team's technical documentation, guidelines, and procedures, and ensure they are disseminated to users. Provide at all times a professional, courteous, and rapid response to individual users. Requirements Minimum five years of relevant experience Excellent customer service skills (written and verbal). Proficiency in MS Excel, Word, and Outlook required. Must be organized and able to work in a fast-paced environment. Some travel around the APAC region may be required throughout the year. Networking protocols (TCP/IP), networking infrastructure, DHCP, DNS, switching, and routing. Some scripting experience, preferably with PowerShell. Maintenance/monitoring of antivirus solutions and software packages (Intune). Azure server infrastructure management. Office 365 administration and management. CompTIA A+/Net+, CCNA, Microsoft 365 Certified: Endpoint Administrator Associate, Cisco Certified Technician (CCT), or related certification a plus. What We Can Offer Benefits Competitive salary (depending on experience) 28 days holiday Discretionary bonus Annual salary review Pension (with company contribution: 5% of annual salary) Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Private medical insurance Group Income protection Life assurance Cycle to work schemes Season ticket loans Regular social, cultural and charitable activities Flexible working with office laptop and phone provided
