iManage

Senior Site Reliability Engineer - iManage SRE is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe. We organize ourselves into distributed teams - SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment. Being a Senior Site Reliability Engineer at iManage means You are an engineer, a builder, and a systems thinker. You'll create middleware and platform guardrails that empower developers to innovate quickly and reliably. You combine deep technical judgment with empathy to eliminate customer pain, especially when working with enthusiastic teams stewarding the world's most privileged data. You uplift those around you, act as a subject matter expert, mentor others, and drive change. You chase contributing factors over root causes, value code over documentation, and documentation over process. You'll engage in and often lead architectural discussions, reduce toil, and deliver scalable, resilient platforms that support our customers and organization. As a Senior SRE, you'll help scale our cloud platform, collaborate across teams to promote standardization and resiliency, and participate in on call rotations. You'll become a key voice in observability, change management, and service scalability, providing guidance during complex technical decisions and high impact events. iManage is experiencing explosive growth in its flagship cloud product. We're seeking senior software and systems engineers specializing in reliability and platform services to join our transformative cloud journey. This requires rethinking technical decisions with a beginner's mindset and a focus on resilience and sustainability. If you write code, think in systems, embrace complexity and automation, and are passionate about service resilience and scalability - we want to talk to you. sRE Responsibilities Eliminate TOIL through automation and software development. Partner cross functionally with application teams and internal stakeholders. Create a modern, cloud native platform that is resilient, cost effective, and secure by default. Scale cloud infrastructure to support our Kubernetes based ecosystem. Maintain the freshness and utility of platform services. Improve the security posture of our products. Design automation, orchestration, observability, and disaster readiness into our products. Participate in production support and on call rotations, providing senior level guidance during critical events. Lead incident management and post incident retrospectives, coaching teams in these practices. Qualifications Experience writing design documents, postmortems, and refactoring application code. Built automation to reduce operational burden or developed internal SaaS tools. Ability to advocate for SRE principles (e.g., SLOs vs SLAs) and introduce them effectively. Experience in public cloud or hosted datacenter environments (Azure and AKS preferred). A passion for collaborative teamwork and influencing reliability best practices across teams. Bonus Points Hands on experience with Linux server stacks (Ubuntu/Debian preferred). Knowledge of cloud provisioning platforms (Terraform preferred). Exposure to configuration management tools (Chef preferred). Experience with containerization/clustering technologies (Docker preferred). Familiarity with observability and alerting tools (Prometheus/Grafana or ELK/EFK). Practical experience with CI/CD pipelines and rollout strategies. A bachelor's degree (or equivalent experience) in Computer Engineering or related field. Proficiency in one or more programming languages (e.g., Java, Python, Golang). Familiarity with scripting languages (e.g., PowerShell, Bash, Python, Ruby). Benefits Creating an inclusive environment where you're encouraged to help shape the culture. Market leading salary determined through a fair and consistent process, equitable for all employees. Annual performance based bonus. Enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching pension contribution (up to 6%). Private medical insurance and cash plan. Group life cover, income protection, and critical illness protection. Flexible time off policy, 25 days of annual leave with additional flexibility. Wellness days each year to prioritize mental health and well being. Access to RethinkCare, a global behavioral health platform. We welcome those who come with a growth mindset and a hunger for learning; if you are excited about this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply anyway. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicate from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

A leading SaaS technology company in the UK is seeking a Senior Solutions Engineer to provide expert guidance during the pre-sales process. This role focuses on client advisory, solution design, and collaborating with multiple teams to ensure successful sales engagements. Ideal candidates will have over 5 years of experience in technical pre-sales, along with a strong background in solution architecture and cloud technologies. The position offers flexible work hours, a supportive culture, and opportunities for professional development.

iManage in Belfast is searching for a Technical Support Engineer passionate about problem-solving and customer satisfaction. This role emphasizes a collaborative approach, ensuring the success of clients through analysis and resolution of technical challenges. A Bachelor's in Computer Science or IT is essential, along with strong technical troubleshooting capabilities. The position offers flexible work hours and opportunities for personal development in a supportive culture.

A leading SaaS firm in Belfast is seeking a Technical Support Engineer to join their collaborative team. You'll be responsible for diagnosing software issues, collaborating with clients and internal teams, and developing solutions. The role requires a degree in computer science or related fields, with strong technical troubleshooting skills and knowledge of SQL and Microsoft operating systems. The company offers flexible working hours, an inclusive culture, and comprehensive benefits including enhanced parental leave and private medical insurance.

We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Technical Support Engineer at iManage means You're passionate about problem solving and taking ownership of your work. You will be utilising your technical skills to help analyse and resolve some of the complex challenges our clients are facing, you will work with our internal teams to help ensure our client's success, and you will learn what it takes to across our products. You're about to embark on your journey with iManage. You will learn all about our clients, our products, and how we are on a mission to across the globe. You will be joining a collaborative team that supports your growth and wants to see you progress your career. iM Responsible For Analysing, diagnosing, and resolving software and configuration issues in complex multi tiered application environments Developing and maintaining a deep technical knowledge of our iManage product suite Effectively collaborating with customer engineers and system integrators to support complex system deployment projects Maintaining a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies Developing, documenting, and publishing best practice methods, technical white papers, blogs, and solutions Proactively assisting customers and internal teams to avoid or reduce problem occurrence iM Qualified Because I Have A Bachelor's degree in computer science or information technology (Or Equivalent) A Customer oriented and friendly approach - a drive to achieve a satisfied customer, not just a technical resolution Strong technical troubleshooting skills and problem solving. Demonstrates the ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause. Experience with Microsoft operating systems. Working knowledge of SQL database technologies Knowledge of mobile solutions including Apple iOS Knowledge of TCP/IP networking concepts and troubleshooting methodologies An understanding of Internet technologies: firewalls, web servers, web proxy servers, etc Knowledge of web technologies such as Microsoft IIS and Apache, XML, HTML, JavaScript. Bonus Points If I Have Experience with Programming\Scripting languages. Experience working with Supporting technologies (Citrix, VM Ware etc.) Experience with Python or PowerShell iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed. Having multiple company wellness days each year to prioritise mental health and well being. Providing access to RethinkCare, a global behavioural health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by the Law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Senior Site Reliability Engineer - iManage SRE is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe. We organize ourselves into distributed teams - SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment. Being a Senior Site Reliability Engineer at iManage means You are an engineer, a builder, and a systems thinker. You'll create middleware and platform guardrails that empower developers to innovate quickly and reliably. You combine deep technical judgment with empathy to eliminate customer pain, especially when working with enthusiastic teams stewarding the world's most privileged data. You uplift those around you, act as a subject matter expert, mentor others, and drive change. You chase contributing factors over root causes, value code over documentation, and documentation over process. You'll engage in and often lead architectural discussions, reduce toil, and deliver scalable, resilient platforms that support our customers and organization. As a Senior SRE, you'll help scale our cloud platform, collaborate across teams to promote standardization and resiliency, and participate in on call rotations. You'll become a key voice in observability, change management, and service scalability, providing guidance during complex technical decisions and high impact events. iManage is experiencing explosive growth in its flagship cloud product. We're seeking senior software and systems engineers specializing in reliability and platform services to join our transformative cloud journey. This requires rethinking technical decisions with a beginner's mindset and a focus on resilience and sustainability. If you write code, think in systems, embrace complexity and automation, and are passionate about service resilience and scalability - we want to talk to you. sRE Responsibilities Eliminate TOIL through automation and software development. Partner cross functionally with application teams and internal stakeholders. Create a modern, cloud native platform that is resilient, cost effective, and secure by default. Scale cloud infrastructure to support our Kubernetes based ecosystem. Maintain the freshness and utility of platform services. Improve the security posture of our products. Design automation, orchestration, observability, and disaster readiness into our products. Participate in production support and on call rotations, providing senior level guidance during critical events. Lead incident management and post incident retrospectives, coaching teams in these practices. Qualifications Experience writing design documents, postmortems, and refactoring application code. Built automation to reduce operational burden or developed internal SaaS tools. Ability to advocate for SRE principles (e.g., SLOs vs SLAs) and introduce them effectively. Experience in public cloud or hosted datacenter environments (Azure and AKS preferred). A passion for collaborative teamwork and influencing reliability best practices across teams. Bonus Points Hands on experience with Linux server stacks (Ubuntu/Debian preferred). Knowledge of cloud provisioning platforms (Terraform preferred). Exposure to configuration management tools (Chef preferred). Experience with containerization/clustering technologies (Docker preferred). Familiarity with observability and alerting tools (Prometheus/Grafana or ELK/EFK). Practical experience with CI/CD pipelines and rollout strategies. A bachelor's degree (or equivalent experience) in Computer Engineering or related field. Proficiency in one or more programming languages (e.g., Java, Python, Golang). Familiarity with scripting languages (e.g., PowerShell, Bash, Python, Ruby). Benefits Creating an inclusive environment where you're encouraged to help shape the culture. Market leading salary determined through a fair and consistent process, equitable for all employees. Annual performance based bonus. Enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching pension contribution (up to 6%). Private medical insurance and cash plan. Group life cover, income protection, and critical illness protection. Flexible time off policy, 25 days of annual leave with additional flexibility. Wellness days each year to prioritize mental health and well being. Access to RethinkCare, a global behavioral health platform. We welcome those who come with a growth mindset and a hunger for learning; if you are excited about this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply anyway. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicate from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.