UEA

The University of East Anglia (UEA) invites applications for Technical Lead IT Disaster Recovery & Continuity to turn policy into practice: dependency mapping, recovery runbooks, and coordinated DR tests across applications, infrastructure and business processes. You will work with senior ITDR leaders to embed recoverability into change and service introduction, maintain CMDB attributes, document risks, and drive remediation during incidents while promoting security-by-design and UEA standards.

Technical Lead IT Disaster Recovery & Continuity (ALC1628) Salary up to £50,549 per annum, dependent on skills and experience. Vacancy Type: Indefinite Function: Management and Senior Administrative (ALC) About the Role: Engineer UEA's recoverability, map dependencies, design recovery sequences, and execute tests that prove resilience. We're hiring a Technical Lead (ITDR & Continuity) to turn policy into practice: dependency mapping (applications - infrastructure - business processes), recovery runbooks, coordinated DR tests, and the CMDB attributes that keep our assurance evergreen. You'll collaborate with senior Technical Leads and the Head of ITDR to embed recoverability into change and service introduction. What you'll do Map end to end application & infrastructure dependencies; document recovery scope and sequences aligned to agreed failure modes. Build and maintain CMDB attributes for ITDR (dependencies, test history, recovery scope); support tooling transition requirements. Coordinate and execute ITDR tests; track results, drive remediation, and keep runbooks current and accessible during incidents. Assess SaaS recovery capabilities and document risks; embed ITDR into change and service introduction processes. Contribute to enterprise & solution architecture decisions; align designs with security by design and UEA standards. What you'll bring Hands on breadth across infra, platforms, networking, identity, databases, backup/restore, middleware and service management; strong ITDR experience. Ability to turn complex systems into clear, testable recovery steps; great communicator who can brief engineers and non technical stakeholders alike. (Nice to have) ISO22301, ITIL, CBCP/CISSP, and TOGAF/SABSA; HE systems familiarity. Why UEA, why now UEA's Digital Strategy aims to optimise organisational development through digital enhancement (Aim4) and strengthen our digital infrastructure & capabilities (Aim5). This role is pivotal to secure by design operations and service excellence across a digitally connected campus. Benefits include 44 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part time). Family and Work life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave. Generous pension scheme with life cover for dependants, plus incapacity cover. Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme. Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets. Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts. Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team. Closing date: 4 August 2026 The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality. Further Information For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure. For an informal discussion about the post please contact Steve Kirk via email .

University of East Anglia (UEA) is seeking a Head of IT Disaster Recovery & Continuity to lead the university wide ITDR capability and governance. You will shape roadmaps aligned with business RTO/RPOs and digital strategy, ensuring resilient operations across learning, teaching, and research. You'll build policy, drive end to end testing, manage SaaS recovery assurances, and report risk with senior leaders. A hybrid work model and flexible options are part of the role.

Head of IT Disaster Recovery & Continuity (ALC1629) Salary up to £66,535 per annum, dependent on skills and experience. Vacancy type: Indefinite Function: Management and Senior Administrative (ALC) About the Role IT and Computing Services. Head of IT Disaster Recovery & Continuity. Ref: ALC1629. Salary up to £66,535 per annum, dependent on skills and experience. Make UEA more resilient, lead the recovery capability that keeps learning, teaching and research running. We're hiring a Head of IT Disaster Recovery & Continuity to build and lead our university-wide ITDR capability: policy and governance, assured recovery plans, end to end testing, SaaS assurance, and the dashboards that give leaders confidence in our resilience. You'll work across ITCS and the wider university, shaping roadmaps that align with business RTO/RPOs and our Digital Strategy. Impact you'll have Establish and chair the ITDR governance group, set policy & lifecycle, define roles, and maintain recovery dashboards/heatmaps and risk registers. Align IT recovery to business BIAs, validate RTO/RPOs, communicate capabilities/constraints, and drive risk acceptance or remediation where gaps exist. Define and socialise failure modes (incl. cyber and data centre scenarios), scope what we will/won't recover from, and embed this into testing and plans. Orchestrate an ITDR testing programme and build recoverability into change, incident and risk processes. Oversee SaaS recovery assurance and cloud concentration risk, integrating supplier evidence into continuity reporting. What you'll bring Significant enterprise scale experience across ITDR/BCM and broad technologies (applications, data, networks, infra, security, service management). Proven leadership: governance, stakeholder engagement, vendor management, ITIL best practice; ability to translate complex risk and recovery topics for non technical leaders. Strength in analysis, change and business case development; confident setting RTO/RPO with the business and evidencing them through testing. (Nice to have) ISO 22301, CBCP, CISSP, TOGAF/SABSA; HE sector familiarity. Why UEA, why now UEA's Digital Strategy aims to optimise organisational development through digital enhancement (Aim 4) and strengthen our digital infrastructure & capabilities (Aim 5). This role is pivotal to secure by design operations and service excellence across a digitally connected campus. This full time post is available on an indefinite basis. UEA offers a variety of flexible working options and encourages applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term time only and/or hybrid working. Benefits include: 44 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part time). Family and Work life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave. Generous pension scheme with life cover for dependants, plus incapacity cover. Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme. Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets. Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts. Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team. Closing date: 4 August 2026 The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality. Further Information For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure. For an informal discussion about the post please contact Steve Kirkvia email .

Associate Professor in Medical Education: EDI Lead (ATS1366) Salary on appointment will be £58,225 per annum, with an annual increment up to £67,468 per annum. Faculty of Medicine & Health Sciences Norwich Medical School Associate Professor in Medical Education: EDI Lead Ref: ATS1366 We are seeking to appoint an Associate Professor in Medical Education to provide strategic leadership for Equality, Diversity and Inclusion (EDI) across undergraduate and postgraduate medical education within Norwich Medical School. This is a key leadership role that reflects Norwich Medical School's commitment to fostering an inclusive, equitable, and supportive educational environment for students, staff, patients, and partners. You will lead the development, implementation, and evaluation of the School's EDI strategy within medical education, ensuring alignment with University priorities, GMC standards, and wider sector developments. You will work collaboratively across the School and wider University to support inclusive educational practice, reduce differential attainment, enhance belonging and representation, and promote inclusive curriculum and assessment design. The role will also contribute to the development of psychologically safe learning environments and equitable student support processes. You will act as an advocate and champion for EDI within medical education, working closely with academic, clinical, professional services and student stakeholders, alongside NHS partners and external organisations. Alongside EDI responsibilities, you will be expected to undertake wider academic, teaching and scholarship activities commensurate to the role of Associate Professor in Medical Education. You will have experience in medical or healthcare education and demonstrable experience of leading or contributing to Equality, Diversity and Inclusion initiatives within higher education, healthcare, or clinical practice. You must hold a first degree and a PhD or equivalent qualifications in relevant subject areas along with a postgraduate qualification in higher education, medical education, or equivalent experience. Teaching is a key part of this role and as such you will be expected to teach on undergraduate and postgraduate programmes, give lectures, seminars and provide individual supervision of dissertation students. You will support the development and review of inclusive curricula, teaching and assessment strategies; faculty development; and promote culturally responsive and anti discriminatory educational approaches. You will also take an active role in developing new and exciting modules and course programmes and promote enterprise and engagement at UEA. You will need an understanding of GMC standards and expectations relating to equality, diversity, inclusion, professionalism, and student support and knowledge and understanding of differential attainment, barriers to participation, and factors influencing student belonging and success in medical education. This full-time post is available on an indefinite basis from 1 August 2006. Benefits include: 44 days annual leave inclusive of Bank Holidays and University Customary days. Family and Work life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave. Generous pension scheme with life cover for dependants, plus incapacity cover. Health and Wellbeing discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, wellbeing Ambassador network, on campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme. Campus Facilities Sportspark, library, nursery, supermarket, post office, bars and catering outlets. Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts. Personal Development unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team. Closing date: 9 August 2026 The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality. Further Information For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure. For an informal discussion about the post please contact Professor Susan Madden, Deputy Dean of Norwich Medical School, via .

University of East Anglia is seeking an Associate Professor in Medical Education with a strong focus on Equality, Diversity and Inclusion (EDI) leadership across undergraduate and postgraduate medical education at Norwich Medical School. The role requires strategic oversight, collaboration with NHS partners, and a commitment to inclusive educational practice. You will lead the development, implementation, and evaluation of the EDI strategy, align with GMC standards, and contribute to teaching,

IT and Computing Service Centre for Technology Enhanced Learning Video-based Learning Technologist REF: ALC1164 £34,304 to £40,927 per annum Full Time, Fixed Term for 30 months The Centre for Technology Enhanced Learning (CTEL) at the University of East Anglia (UEA) wishes to appoint a Video-based Learning Technologist. The University is investing in lecture and teaching capture technology and you will be responsible for configuring, administering, and supporting the associated tools (e.g., Echo360, eStream, Backboard Collaborate, and Camtasia). You will ensure that agreed processes and standard procedures are reflected within the systems, provide training and support for the technology, and develop reports and management information to help shape service improvement. You will be educated to degree-level (or equivalent qualification) or have demonstrable relevant experience of working in an educational environment to support either face to face or online learning. You will have substantial experience in technologies used in a teaching environment, be innovative, and have an enthusiasm to support student progress and digital innovation. It is expected that, for the immediate future, this role will involve a mixture of home and office working (subject to change in the future). The post is available immediately on a full-time basis for a fixed term period of 30 months. Closing date: Tuesday 16 November 2021. The University is a Silver Institutional Athena Swan Award holder and aims to make its first submission to the Race Equality Charter in 2022.

Student Support Services Student Services Systems Manager REF: ALC1163 £34,304 to £40,927 per annum Full Time, Fixed Term for 3 years The Student Support Services (STS) at the University of East Anglia (UEA) wishes to appoint a Systems Manager. The University is investing in new technology platforms and services to support STS and will help to drive the University's Digital transformation ambitions. This role is designed to capitalise on the University's investment in this area, by closely managing newly established platforms and services, and identifying opportunities for greater adoption. This role will involve developing strong vendor management processes and relationships and ensuring that IT services are fit-for-purpose and functioning to meet the needs of the department. You will work closely with the IT department, as well as the Learning & Teaching support service and other departments, to help ensure data and processes are joined-up across functions and their value is maximized through continuous improvement. Working within the IT architecture team to develop a strategic roadmap for future technology requirements, and to identify future change Programmes or improvements. You will also oversee the provision of statistical data and analysis to support strategic decision-making and will ensure statutory and sector reporting obligations are met. Whilst the role initially focuses solely on STS, as the UEA's technology roadmap grows and expands it is likely that this role will also have an increased interaction with other departments that may, over time, see evolving responsibilities and focus. You will be educated to degree-level (or equivalent qualification) or have demonstrable relevant experience of leading technology projects within a large organisation or public body. You will have substantial experience in vendor management in a SaaS environment, contract management, cost modelling and associated activities. You will also be comfortable with database infrastructure, analytics and reporting. It is expected that, for the immediate future, this role will involve a mixture of home and office working (subject to change in the future). The post is available immediately on a full-time basis for a fixed term period of 3 years. Closing date: Monday 15 November 2021. The University is a Silver Institutional Athena Swan Award holder and aims to make its first submission to the Race Equality Charter in 2022.

You will be part of the Data Centre Team that is responsible for the operational support of all systems in the main University's Data Centres. This includes responsibility for over 500 servers, facilities managed systems for Schools, Faculties and Central Units and hosting facilities for external organisations. You will hold a HND in Computing or related subject area (or equivalent qualification or directly relevant experience) and have knowledge of Windows server operating systems (Windows server 2012, 2016 and 2019) and/or Unix operating systems (Red Hat 6 and 7). Documentation, analytic and problem-solving skills in a computing environment are also essential. You may be required to participate in the Out of Hours cover scheme. The post is available immediately on a Full-Time, indefinite basis. Closing date: Wednesday 20 October 2021 To apply for this vacancy, please follow the online instructions after the clicking the apply button. The University is a Silver Athena Swan Award holder and aims to make its first submission to the Race Equality Charter in 2022. REF: TC775

IT SUPPORT TEAM LEADER • REF: TC770 £27,116 to £33,309 per annum The role holder will be responsible for leading a team of IT Support Technicians providing second-line IT support to UEA staff and students. The IT Support Team Leader will manage the day to day planning and prioritisation of tasks, the workloads of the team as well as ensuring the quality and timeliness of the delivery of IT Support. This will be achieved by monitoring service provision, ticket responses and escalations, and ensuring the team operates in accordance with agreed Service Levels. The role holder will also action, as a point of escalation within the team, for more complex or time-consuming technical issues as well being expected to undertake the activities of the IT Support Technician role when required. A passion for customer service delivery, problem solving, excellent communication skills, ability to motivate staff and a high level of technical competency are required. A good level of education, including GCSE at Grades A-C in English & Mathematics, or equivalent qualifications and/or significant experience in a directly relevant role is also required, alongside a comprehensive working knowledge of IT systems as detailed in the Person Specification. This post is available immediately on a full time basis for a fixed-term period until 31 July 2022. Closing Date: Wednesday 15 September 2021 The University is a Silver Institutional Athena Swan Award holder and aims to make its first submission to the Race Equality Charter in 2022