Iken Business Ltd.

About us Iken is an independent software company based in central Bristol. We have an excellent reputation for both our efficiency and productivity boosting products and our approach to client care. The Iken team is made up of people who aspire to high performance and continuous improvement of themselves and the business - and that's what we're looking for from you. Our company values are at the heart of what all our employees do, and we want to work with people with whom these values resonate. Within your role you will be expected to work inter-dependently, taking responsibility for your own success and that of the company - whilst being part of a high challenge and high support company culture with a busy social life and corporate social responsibility agenda. About the role As a Web Developer at Iken, you'll be part of a multidisciplinary delivery team responsible for developing and enhancing our knowledge management application. Working within an Agile environment, you'll collaborate closely with the wider Delivery team to design, build and maintain high-quality software solutions. You'll contribute throughout the development lifecycle, from shaping technical solutions and planning through to implementation, testing, deployment and ongoing improvement. You will work across a modern Microsoft technology stack, building scalable web applications, APIs and services while helping to influence how we design, develop, and deliver our products. We encourage developers to explore new technologies, including AI-assisted development tools and automation, where they can deliver genuine value for our customers and teams. Key Responsibilities Working under the guidance of the Team Leader and Senior Developers to contribute to the production of specifications for strategic projects and new features to Iken's knowledge management and case management software Actively contributing to sprint planning by defining tasks need to implement features and scope tasks to ensure achievable sprint goals Delivering quality code to agreed coding standards, according to specifications and ready for the test team to test Demonstrating delivered functional or non-functional capabilities to the wider company and responding to queries Ensuring the architecture of the application is appropriate, deployment pipelines and build automation is functioning and non-functional requirements are met Keeping up to date with developments in software engineering practices, including AI-assisted development tools and automation techniques, to improve quality, productivity and delivery outcomes. Evaluate and responsibly utilise AI-assisted development tools where appropriate to improve development efficiency, code quality, testing and documentation. Contribute to scoping and planning of all development work as required Deliver stable, quality code to meet functional and non-functional requirements Maintain coding standards and best practice - in areas including source control, documentation and unit testing where appropriate Actively participate in daily scrums and other sprint meetings Proactively investigate and resolve bugs to maintain a stable codebase. This may include identifying and implementing work arounds as well as long term fixes. Support other team members, including participating in peer reviews Share good practice, technical knowledge and product knowledge to the wider delivery team, including developers, testers and product. What we're looking for: Proficient in: C#, JavaScript (including NodeJS), SQL Knowledge of Angular framework incl. the development of Angular applications Experience in developing and maintaining accessible, reusable front end web sites/applications in CSS, HTML, JavaScript, to meet WCAG AA requirements ASP.Net core (C#) including building and maintaining websites/ microservices / RESTful APIs Exposure to API development and integration, including Google & Microsoft Cloud APIs Knowledge of developing within the Microsoft Azure stack Experience in an Agile SCRUM environment incl. iterative development, design reviews, example mapping, peer/code reviews and unit testing Proficient in use of development tools including Azure DevOps, the Visual Studio suite, GIT Experience with authentication and security, including OAuth, JSON Web Tokens Experience of threading, async and task handling Optional/Desirable Experience using AI-assisted development tools such as GitHub Copilot, Claude Code, Codex, Cursor or similar tools as part of a professional software development workflow. Understanding of the opportunities of generative AI in software development, and the requirements for maximising the benefit Exposure to integrating AI-powered services, LLMs or agent-based workflows into web applications. What you'll get: Flexible and hybrid working arrangements 24 days annual leave (excl. Bank holidays), increasing each year of service Health and Wellbeing platform Cycle to Work scheme 6% Employer Contribution Pension

About us Iken is an independent software company based in central Bristol. We have an excellent reputation for both our efficiency and productivity boosting products and our approach to client care. The Iken team is made up of people who aspire to high performance and continuous improvement of themselves and the business - and that's what we're looking for from you. Our company values are at the heart of what all our employees do, and we want to work with people with whom these values resonate. Within your role you will be expected to work inter-dependently, taking responsibility for your own success and that of the company - whilst being part of a high challenge and high support company culture with a busy social life and corporate social responsibility agenda. About the role As Product Owner you will be a key member of the wider delivery team working to develop the Iken product suite and responsible for helping to ensure that our products meet the needs of our existing and prospective clients in the markets in which we operate. You will be responsible for managing and maintaining the product backlog and product roadmap, ensuring requirements are well-defined and adhere to design and usability standards. Key Responsibilities Working as part of the Product Team in the discovery process, managing and maintaining the product backlog across the product suite and across the product lifecycle. Delivery of product initiatives according to client, user, and business requirements. Representing the voice of the customer within the development process, ensuring all requirements meet agreed standards for usability, accessibility, and quality. Planning, researching, and carrying out focus groups and product demos with clients, prospects, partners, suppliers, and internal stakeholders to gather high-level requirements as part of roadmap planning and discovery processes. Collaborating in the prioritisation of requirements and the creation of the product roadmap, in line with the product strategy. Writing clear and relevant user stories based upon detailed product specifications and supporting the delivery team by answering questions that arise through example mapping and story refinement. Participating in daily scrum meetings, planning, retrospective, example mapping and backlog refinement sessions to address product or prioritisation related issues and opportunities. Participating in release activities through sign-off meetings, the production of communication to stakeholders, as well as documentation and internal demos. Ensuring function specific reporting on delivery of the roadmap and usage of the products where appropriate. What we're looking for: Strong knowledge of Agile principles and processes. Experience in a similar role (Product Owner, Business Analyst, Product Manager). Experience with tools such as Azure DevOps or Jira. Experience managing a product backlog. Good analytical and problem-solving skills with sharp attention to detail. Commercial awareness and business consultancy skills. Certified Scrum Product Owner qualification desirable, but not essential. Strong understanding of systems integrations, product APIs, and data exchange as well as working with integration partners desirable, but not essential. Appreciation of the benefits of user experience in application development including intuitive design and UX/UI through the user journey. Able to be self-motivating and take initiative. Ability to manage time and work to deadlines. Ability to translate requirements into clear user stories. What you'll get: Flexible and hybrid working arrangements 24 days annual leave (excl. Bank holidays), increasing each year of service Health and Wellbeing platform Cycle to Work scheme 6% Employer Contribution Pension