Not For Profit People
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Individual Giving Lead We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package! Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale. Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising. As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme Key areas of responsibility include: Strategy and planning Fundraising Targets and budgets Data, reporting, and administration Innovation and Compliance About You You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth. You will have: Experience of working in a fast-paced individual giving or digital marketing team Experience recruiting new supporters (or customers) through a variety of channels Experience of monitoring and reporting on KPIs relevant to this role Excellent communication skills, written and verbal Excellent attention to detail Strong organisational skills and the ability to manage competing priorities and deadlines Conscientious approach to your work Strong numeracy skills to monitor budgets and project spend Computer literacy and experience with Microsoft Office packages Empathy and a passion and enthusiasm for the work of organisation We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Not For Profit People
Beneficiary Experience Officer We're looking for an experienced and driven individual to join the Experience team within Mass Engagement. Position: Beneficiary Experience Officer Location: Homebased, U.K nationwide Hours: 35 hours per week Salary: Circa £26,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 October 2021 Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application The Role You will support both the Experience and Growth and Acquisition teams to develop and deliver marketing approaches and journey communications primarily for beneficiaries and professional audiences. As a team, your aim is to ensure that beneficiaries are aware of the support they can access from the Association and to build meaningful connections with them for long-term engagement. Working closely with the Customer Care and Support team, you will review and build on recent successful tests to signpost the charity's offer to people affected by stroke, using data and insight to reach out to them with the most relevant offer. About You You will have experience working in a marketing environment and have key strengths in the following areas: Grammatical skills, ideally with experience of copywriting and/or reviewing compelling copy Understanding the key principles of marketing, ideally using mail or digital media to reach audiences Project management, with a keen eye for detail Understanding excellent customer experience and customer journeys To fulfil the role, you must abode and have the right to work in the U.K. Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference number to the role when applying. About the Organisation When stroke strikes, part of your brain shuts down. And so does a part of you. That's because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. Everyone deserves to live the best life they can after stroke. And it's a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. Every five minutes, stroke destroys lives. Help rebuild them and join the team. In 2019, the charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people's lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! You may also have experience in areas such as Beneficiary, Beneficiary Support Officer, Customer Care, Beneficiary Support, Beneficiary Care, Customer Support, Beneficiary Engagement, Data and Insight Officer, Insight Officer, Direct Marketing Officer, Marketing, Data and Marketing, Monitoring, Insight and Impact Officer, Communications, Marketing and Communications, Customer Experience Officer, Direct Marketing Officer, Marketing Executive, Communications Executive, Direct Marketing Executive, Stroke, Charity.
Beneficiary Experience Officer We're looking for an experienced and driven individual to join the Experience team within Mass Engagement. Position: Beneficiary Experience Officer Location: Homebased, U.K nationwide Hours: 35 hours per week Salary: Circa £26,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 October 2021 Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application The Role You will support both the Experience and Growth and Acquisition teams to develop and deliver marketing approaches and journey communications primarily for beneficiaries and professional audiences. As a team, your aim is to ensure that beneficiaries are aware of the support they can access from the Association and to build meaningful connections with them for long-term engagement. Working closely with the Customer Care and Support team, you will review and build on recent successful tests to signpost the charity's offer to people affected by stroke, using data and insight to reach out to them with the most relevant offer. About You You will have experience working in a marketing environment and have key strengths in the following areas: Grammatical skills, ideally with experience of copywriting and/or reviewing compelling copy Understanding the key principles of marketing, ideally using mail or digital media to reach audiences Project management, with a keen eye for detail Understanding excellent customer experience and customer journeys To fulfil the role, you must abode and have the right to work in the U.K. Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference number to the role when applying. About the Organisation When stroke strikes, part of your brain shuts down. And so does a part of you. That's because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. Everyone deserves to live the best life they can after stroke. And it's a team effort to get there. The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives. The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke. People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. Every five minutes, stroke destroys lives. Help rebuild them and join the team. In 2019, the charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people's lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you! You may also have experience in areas such as Beneficiary, Beneficiary Support Officer, Customer Care, Beneficiary Support, Beneficiary Care, Customer Support, Beneficiary Engagement, Data and Insight Officer, Insight Officer, Direct Marketing Officer, Marketing, Data and Marketing, Monitoring, Insight and Impact Officer, Communications, Marketing and Communications, Customer Experience Officer, Direct Marketing Officer, Marketing Executive, Communications Executive, Direct Marketing Executive, Stroke, Charity.
