Are you a recent IT graduate or college leaver looking to launch your career in tech? Our Northampton-based Managed Service Provider (MSP) is seeking a motivated Junior IT Support Engineer to join our dynamic support team. The Role You'll provide 1st and 2nd line support across a varied client base, working in Microsoft Azure and Office 365 environments. From resolving user issues to configuring cloud services, you'll gain hands-on experience with real-world systems and build a strong technical foundation. Your responsibilities will include: • Supporting multiple businesses remotely and on-site • Troubleshooting hardware, software, and network issues • Managing user accounts and permissions in Azure AD and Office 365 • Escalating complex problems to senior engineers • Documenting fixes and contributing to internal knowledge sharing What You'll Bring • A qualification in IT or a related field (college or university) • Basic understanding of Windows, Office 365, and networking fundamentals • Strong communication skills and a proactive, customer-focused attitude • Eagerness to learn and grow in a fast-paced environment What's in It for You? • Clear progression routes into senior engineering, cloud, or cybersecurity roles • Exposure to a wide range of technologies and industries • Supportive team culture with ongoing training and certifications • Competitive salary and benefits package This role is ideal for someone starting out in IT - whether you've just finished your studies or are looking to build on early experience, we'll support your development every step of the way.
03/10/2025
Full time
Are you a recent IT graduate or college leaver looking to launch your career in tech? Our Northampton-based Managed Service Provider (MSP) is seeking a motivated Junior IT Support Engineer to join our dynamic support team. The Role You'll provide 1st and 2nd line support across a varied client base, working in Microsoft Azure and Office 365 environments. From resolving user issues to configuring cloud services, you'll gain hands-on experience with real-world systems and build a strong technical foundation. Your responsibilities will include: • Supporting multiple businesses remotely and on-site • Troubleshooting hardware, software, and network issues • Managing user accounts and permissions in Azure AD and Office 365 • Escalating complex problems to senior engineers • Documenting fixes and contributing to internal knowledge sharing What You'll Bring • A qualification in IT or a related field (college or university) • Basic understanding of Windows, Office 365, and networking fundamentals • Strong communication skills and a proactive, customer-focused attitude • Eagerness to learn and grow in a fast-paced environment What's in It for You? • Clear progression routes into senior engineering, cloud, or cybersecurity roles • Exposure to a wide range of technologies and industries • Supportive team culture with ongoing training and certifications • Competitive salary and benefits package This role is ideal for someone starting out in IT - whether you've just finished your studies or are looking to build on early experience, we'll support your development every step of the way.
About Us: We are a renowned firm of architects with a commitment to designing innovative and sustainable spaces. With our headquarters in Bracknell and two additional offices in the Berkshire and Hampshire areas, we support a growing network of creative professionals. Our internal IT department plays a vital role in empowering our 300 users to work efficiently and collaboratively, ensuring that technology drives our creative vision forward. The Role: We are looking for a proactive and experienced Senior IT Engineer to join our close-knit internal IT team of five. You will provide 3rd line support and ensure the smooth operation of our IT infrastructure across all three offices. Working primarily within an Azure and Office 365 environment, you will leverage your general Microsoft expertise to troubleshoot complex issues, implement solutions, and support our team's creative endeavors. Key Responsibilities: Deliver 3rd line support to a network of 300 users across three offices. Maintain and optimize our Azure and Office 365 infrastructure. Troubleshoot and resolve technical issues, ensuring minimal downtime. Collaborate with the IT team to develop and implement IT solutions. Support the rollout of new technologies to enhance efficiency and collaboration. Ensure the security and integrity of the firm's IT systems. Requirements: Solid experience with Azure, Office 365, and general Microsoft technologies. Proven ability to provide 3rd line support in a professional setting. Excellent problem-solving skills and attention to detail. Strong communication skills to support end-users effectively. A team-oriented approach with a passion for delivering top-notch IT services. What We Offer: Competitive salary and benefits package. The opportunity to work in a creative and collaborative environment. Professional growth and development within a dynamic team. The chance to play a pivotal role in supporting architectural innovation.
02/10/2025
Full time
About Us: We are a renowned firm of architects with a commitment to designing innovative and sustainable spaces. With our headquarters in Bracknell and two additional offices in the Berkshire and Hampshire areas, we support a growing network of creative professionals. Our internal IT department plays a vital role in empowering our 300 users to work efficiently and collaboratively, ensuring that technology drives our creative vision forward. The Role: We are looking for a proactive and experienced Senior IT Engineer to join our close-knit internal IT team of five. You will provide 3rd line support and ensure the smooth operation of our IT infrastructure across all three offices. Working primarily within an Azure and Office 365 environment, you will leverage your general Microsoft expertise to troubleshoot complex issues, implement solutions, and support our team's creative endeavors. Key Responsibilities: Deliver 3rd line support to a network of 300 users across three offices. Maintain and optimize our Azure and Office 365 infrastructure. Troubleshoot and resolve technical issues, ensuring minimal downtime. Collaborate with the IT team to develop and implement IT solutions. Support the rollout of new technologies to enhance efficiency and collaboration. Ensure the security and integrity of the firm's IT systems. Requirements: Solid experience with Azure, Office 365, and general Microsoft technologies. Proven ability to provide 3rd line support in a professional setting. Excellent problem-solving skills and attention to detail. Strong communication skills to support end-users effectively. A team-oriented approach with a passion for delivering top-notch IT services. What We Offer: Competitive salary and benefits package. The opportunity to work in a creative and collaborative environment. Professional growth and development within a dynamic team. The chance to play a pivotal role in supporting architectural innovation.
About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows, Office 365, and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. Proactively monitor systems, identify potential issues, and implement preventative measures. Contribute to documentation, including technical guides and procedures, for both internal and client use. Requirements: Proven experience in a 3rd Line Support role, preferably within an MSP environment. Expertise in Windows Server, Office 365, and Azure technologies. Strong problem-solving skills with the ability to think critically and work under pressure. Excellent communication skills, both verbal and written, with a customer-focused approach. Relevant certifications, such as Microsoft Certified: Azure Administrator or similar, are highly desirable. What We Offer: Competitive salary and benefits package. Opportunities for professional development and certification. A supportive and collaborative work environment. The chance to make a meaningful impact in the education sector. How to Apply: If you're passionate about technology and thrive in a fast-paced environment, we'd love to hear from you! Please send your CV and a cover letter outlining your experience and qualifications to Insert contact details . Let me know if you'd like to adjust any sections!
02/10/2025
Full time
About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows, Office 365, and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. Proactively monitor systems, identify potential issues, and implement preventative measures. Contribute to documentation, including technical guides and procedures, for both internal and client use. Requirements: Proven experience in a 3rd Line Support role, preferably within an MSP environment. Expertise in Windows Server, Office 365, and Azure technologies. Strong problem-solving skills with the ability to think critically and work under pressure. Excellent communication skills, both verbal and written, with a customer-focused approach. Relevant certifications, such as Microsoft Certified: Azure Administrator or similar, are highly desirable. What We Offer: Competitive salary and benefits package. Opportunities for professional development and certification. A supportive and collaborative work environment. The chance to make a meaningful impact in the education sector. How to Apply: If you're passionate about technology and thrive in a fast-paced environment, we'd love to hear from you! Please send your CV and a cover letter outlining your experience and qualifications to Insert contact details . Let me know if you'd like to adjust any sections!
Are you a recent computing graduate ready to launch your career in a professional, fast-paced environment? A respected legal firm in central Northampton is seeking a proactive and tech-savvy individual to support and enhance its internal IT systems. About the Role You'll play a key role in maintaining and developing our internal infrastructure, with a focus on Microsoft Azure and Office 365 environments. This is a hands-on position offering exposure to real-world systems, user support, and the opportunity to grow within a structured and supportive team. Key Responsibilities • Provide first-line support across the firm's internal systems and user devices • Assist with the administration and optimisation of Azure-based services and Office 365 tools • Troubleshoot technical issues and escalate where appropriate • Support onboarding and offboarding processes, including account setup and permissions • Contribute to system documentation and process improvement initiatives What We're Looking For • A degree (or equivalent) in Computing, IT, or a related field • Familiarity with Microsoft Azure and Office 365 (academic or practical exposure) • Strong problem-solving skills and a methodical approach • Excellent communication and a professional manner • Eagerness to learn and grow in a legal business environment Why Join Us? • Gain experience in a respected legal firm with modern IT infrastructure • Work alongside experienced professionals who value collaboration and development • Competitive salary and benefits package • Clear progression pathway and training support
02/10/2025
Full time
Are you a recent computing graduate ready to launch your career in a professional, fast-paced environment? A respected legal firm in central Northampton is seeking a proactive and tech-savvy individual to support and enhance its internal IT systems. About the Role You'll play a key role in maintaining and developing our internal infrastructure, with a focus on Microsoft Azure and Office 365 environments. This is a hands-on position offering exposure to real-world systems, user support, and the opportunity to grow within a structured and supportive team. Key Responsibilities • Provide first-line support across the firm's internal systems and user devices • Assist with the administration and optimisation of Azure-based services and Office 365 tools • Troubleshoot technical issues and escalate where appropriate • Support onboarding and offboarding processes, including account setup and permissions • Contribute to system documentation and process improvement initiatives What We're Looking For • A degree (or equivalent) in Computing, IT, or a related field • Familiarity with Microsoft Azure and Office 365 (academic or practical exposure) • Strong problem-solving skills and a methodical approach • Excellent communication and a professional manner • Eagerness to learn and grow in a legal business environment Why Join Us? • Gain experience in a respected legal firm with modern IT infrastructure • Work alongside experienced professionals who value collaboration and development • Competitive salary and benefits package • Clear progression pathway and training support