Pure Resourcing Solutions Limited
Bournemouth, Dorset
Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment. Please note, this role is based on site in Bournemouth, Mon-Fri. Job Responsibilities Deliver 1st & 2nd line technical support to staff and students, ensuring minimal disruption to learning. Diagnose and resolve hardware, software, and network issues efficiently. Escalate complex technical incidents where necessary and follow up to resolution. Maintain and update IT systems, documentation, and asset records. Support projects, upgrades, and routine maintenance across the IT infrastructure. Provide excellent customer service, ensuring users feel supported and informed. About You Proven experience in a 2nd Line Support role. Strong troubleshooting skills across Windows, Office 365, and network environments. Excellent communication and interpersonal skills. A proactive, solution-focused approach with strong attention to detail. Ability to work independently and as part of a team in a fast-paced setting. A genuine interest in supporting education through technology.
09/10/2025
Full time
Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment. Please note, this role is based on site in Bournemouth, Mon-Fri. Job Responsibilities Deliver 1st & 2nd line technical support to staff and students, ensuring minimal disruption to learning. Diagnose and resolve hardware, software, and network issues efficiently. Escalate complex technical incidents where necessary and follow up to resolution. Maintain and update IT systems, documentation, and asset records. Support projects, upgrades, and routine maintenance across the IT infrastructure. Provide excellent customer service, ensuring users feel supported and informed. About You Proven experience in a 2nd Line Support role. Strong troubleshooting skills across Windows, Office 365, and network environments. Excellent communication and interpersonal skills. A proactive, solution-focused approach with strong attention to detail. Ability to work independently and as part of a team in a fast-paced setting. A genuine interest in supporting education through technology.
Pure Resourcing Solutions Limited
Cambridge, Cambridgeshire
I am currently partnering with a global technology organisation based just north of Cambridge supporting their search for an experienced Windows Systems Administrator. The company is constantly growing and is looking for an experienced individual to join their technical team. Offering a fantastic benefits package, great working environment and modern offices; this is a fantastic opportunity to joi...... click apply for full job details
17/03/2021
Full time
I am currently partnering with a global technology organisation based just north of Cambridge supporting their search for an experienced Windows Systems Administrator. The company is constantly growing and is looking for an experienced individual to join their technical team. Offering a fantastic benefits package, great working environment and modern offices; this is a fantastic opportunity to joi...... click apply for full job details
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
