JAM Management Consultancy Ltd

Graduate IT Engineer, Bershire, 35-38k SaaS, Cloud, AI, Machine Learning, IOT, NLP, Data, Telecoms, Technology As a Graduate IT Engineer, you will Deliver exceptional technical support from first contact through to resolution. Work with customer-facing tech teams to help configure and provision cloud-based communication services. Gain hands-on experience in a real-world, fast-moving technical environment. Key Responsibilities of a Graduate IT Engineer Service Configuration Set up and configure customer omni-channel cloud communication services. Manage telephony and digital communication infrastructure for enterprise clients. Project Delivery & Coordination Handle multiple concurrent provisioning projects effectively. Track progress and ensure technical tasks are completed efficiently. Prepare and execute test plans for storm cloud services, adapting to specific customer needs. Communication & Collaboration Liaise with Project Managers to ensure timely delivery. Communicate clearly with internal teams and clients, no technical jargon. Interpret customer orders and resolve any account or order-related queries. What our clients are Looking For in the Graduate IT Engineer, A Bachelor's Degree (2:1 or above) in a STEM subject (e.g. Computer Science, Engineering, Math's, Physics), Other Graduates would be considered, who have a keen interest in Technology, Software, and Customer facing expereince. A real interest in a long-term career in technology Strong analytical, communication, and customer service skills Excellent IT skills and technical curiosity Confidence to handle complex challenges in a fast-paced environment Why Apply for the Graduate IT Engineer position? Be part of a global, award-winning technology company Learn from industry leaders in cloud communication Get fast-tracked development in a client-facing technical career Enjoy working in a collaborative, modern environment Training, Development, Mentorship,