IT Jobs

Overview We are looking for a junior I.T. Support Assistant, to join our small but busy I.T. team. You will be located in our head office in Purfleet, near Lakeside, working within a team of 4 handling all matters relating to the I.T. support . The I.T. Support Assistant will play a play a pivotal role within the I.T. team in meeting the company’s objectives and goals. The junior I.T. Support Assistant will be required to work within a team environment, but also have the ability to work on their own initiative when their line manager is out of the office. They will need strong interpersonal skills and have the ability to communicate effectively providing I.T. support to colleagues at all levels. They will also need to have the ability to work under pressure and manage their own priorities; which is a key requirement of the role. This role would suit a motivated and friendly individual with excellent problem-solving skills and the ability to prioritise a demanding workload. Previous experience working in the I.T. sector of another company would be an advantage, although plenty of ‘on-the-job’ training will be given. Responsibilities * Installing toner cartridges * Monitoring stock level and proactively ordering printer supplies to ensure constant availability * Disposing of redundant hardware in a safe and secure fashion * Installing and configuring computer systems * Diagnosing & solving hardware/software faults * Diagnosing & Solving printer errors * Diagnosing & Solving Local area network problems * Diagnosing & solving Wide area networks problems * Providing support for VPN Clients * Proving support for remote offices * Providing support for the hosted telephone system * Installing new software * Installing new hardware (servers, printers, computer workstations etc) * Setting up user accounts, permissions and passwords * Overseeing security of all systems, especially the internet * Installing and supporting the company anti-virus solution * Finding and fixing network faults * Technical support for people using the network * Training staff on new systems or software * Making sure all IT meets industry standards * Ensuring all work is compliant with GDPR * Ensuring all work is compliant with the company health & safety policy * Day to day support with Windows & MS Office Remuneration * A starting salary of up to £15,000 per annum, will be offered and reviewed annually every December. Working Hours * Standard office hours are Monday to Friday from 09.00 to 17.30hrs. * Weekend work is occasionally required and a day off in lieu is provided for each weekend day worked. These days can be taken as advised by the Line Manager and are subject to the staffing rota. Subject to the prior agreement of the Line Manager payment for these days may also be considered instead of the day off in lieu. Holiday Entitlement A minimum 20 days per annum, increasing to 28 days according to length of service, pro-rated accordingly plus bank holidays will apply. Other Benefits * A workplace pension scheme - following three months of continuous service. * Free on-Site Parking * State of the art offices * Travel discounts on selected products and services RENATO RECRUITMENT ARE ACTING AS AN EMPLOYMENT AGENCY FOR THIS FULL TIME, PERMANENT