Clinical Support Officer / Administrator
Kier Workplace Services is one of the UK’s largest providers of outsourced professional and support services to local authorities and other public bodies, such as the police and fire and rescue services. We lead the eMBED Health Consortium to deliver services to NHS in Yorkshire and Humber. The consortium provides a range of commissioning support services including ICT, business intelligence, and procurement supporting the region’s CCGs. eMBED also delivers services to NHS England and other NHS organisations in the region, which includes the delivery of ICT services to the region’s GP practices.
We are looking to recruit a Clinical Support Officer who will provide support to the General Practice and Primary care teams with effective ongoing use of their clinical systems.
This role will be based at our offices in York.
Key Responsibilities
* Support clinical teams in recording and coding patient and clinical information in their patient care systems
* Assist in the implementation of consistent approaches to data including the use of templates and structured data sets
* Be a specialist in the usage and implementation of clinical systems (e.g. SystmOne and EMIS), including extracting, analysing and feeding back clinical data to enable assessment of activity, service uptake and commissioning
* Help promote and facilitate system exploitation and data quality improvement within teams across the Primary Care teams, in support of the commissioning, performance monitoring, clinical governance and public health requirements
* Help ensure that delivery of clinical systems support and data quality is consistent and where appropriate skills and expertise is shared across the group
* Carry out a wide variety of key project support tasks and reports, in order to ensure smooth running and delivery of a highly effective service
* Support the development and co-ordination of all clinical systems training programmes for the Clinical Application and Data Quality system service users, and carry out a wide variety of key project support tasks
* This list is not exhaustive and other responsibilities will be required from time to time
Key Skills and Qualifications
* Previous experience in a similar role
* Degree level qualification or equivalent
* ITIL awareness
* Knowledge of SystmOne and/or EMIS applications would be desirable
* IT Training and support
* Preparation of training, training preparation and user guide material
Make the journey. Leave a legacy.
Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is an inclusive employer.
Let’s shape your world together
29/10/2018
Clinical Support Officer / Administrator
Kier Workplace Services is one of the UK’s largest providers of outsourced professional and support services to local authorities and other public bodies, such as the police and fire and rescue services. We lead the eMBED Health Consortium to deliver services to NHS in Yorkshire and Humber. The consortium provides a range of commissioning support services including ICT, business intelligence, and procurement supporting the region’s CCGs. eMBED also delivers services to NHS England and other NHS organisations in the region, which includes the delivery of ICT services to the region’s GP practices.
We are looking to recruit a Clinical Support Officer who will provide support to the General Practice and Primary care teams with effective ongoing use of their clinical systems.
This role will be based at our offices in York.
Key Responsibilities
* Support clinical teams in recording and coding patient and clinical information in their patient care systems
* Assist in the implementation of consistent approaches to data including the use of templates and structured data sets
* Be a specialist in the usage and implementation of clinical systems (e.g. SystmOne and EMIS), including extracting, analysing and feeding back clinical data to enable assessment of activity, service uptake and commissioning
* Help promote and facilitate system exploitation and data quality improvement within teams across the Primary Care teams, in support of the commissioning, performance monitoring, clinical governance and public health requirements
* Help ensure that delivery of clinical systems support and data quality is consistent and where appropriate skills and expertise is shared across the group
* Carry out a wide variety of key project support tasks and reports, in order to ensure smooth running and delivery of a highly effective service
* Support the development and co-ordination of all clinical systems training programmes for the Clinical Application and Data Quality system service users, and carry out a wide variety of key project support tasks
* This list is not exhaustive and other responsibilities will be required from time to time
Key Skills and Qualifications
* Previous experience in a similar role
* Degree level qualification or equivalent
* ITIL awareness
* Knowledge of SystmOne and/or EMIS applications would be desirable
* IT Training and support
* Preparation of training, training preparation and user guide material
Make the journey. Leave a legacy.
Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is an inclusive employer.
Let’s shape your world together
Infrastructure Engineer / IT Engineer
Kier Workplace Services is one of the UK’s largest providers of outsourced professional and support services to local authorities and other public bodies, such as the police and fire and rescue services. We lead the eMBED Health Consortium to deliver services to NHS in Yorkshire and Humber. The consortium provides a range of commissioning support services including ICT, business intelligence, and procurement supporting the region’s CCGs. eMBED also delivers services to NHS England and other NHS organisations in the region, which includes the delivery of ICT services to the region’s GP practices.
We are looking to recruit an Infrastructure Engineer to work within the NOC Team based in Bradford. The infrastructure NOC Team support and maintain the server, communications, storage and data centre services for eMBED and its customers, enabling them to deliver services to their customers and patients. The NOC Team covers all Infrastructure Services delivered across the Yorkshire and Humber area to 18 CCGs and their underlaying GP Practices approx. 16,000 users with 2500 VDI users.
Key Responsibilities:
* The Infrastructure Engineer will work as a member of the NOC Team resolving incoming request and incident tickets for the wider Infrastructure Team
* Have initial involvement in all Major Incidents, assessing the scale of an event and through fault finding providing a resolution or timely escalation within the Infrastructure Service
* You will be responsible for routine maintenance and operational tasks such as patching the desktop and server environment or the configuration, monitoring and fault finding of backups
* Assistance in the delivery of internal projects towards service improvements, implementing new systems of working and associated technology to allow the efficiency of the department to be increased and the security improved
Key Skills and Qualifications:
* Previous experience in a similar role
* Educated to Degree Level or have demonstrable relevant experience in IT support and development at appropriate level
* Experience in Microsoft Servers and PC Operating Systems
* Knowledge of VMware server and VDI
* Experience of technical issues relating to IM&T ideally gained in a healthcare environment
Make the journey. Leave a legacy.
Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is an inclusive employer.
Let’s shape your world together.
Kier is an equality and diversity employer
29/10/2018
Infrastructure Engineer / IT Engineer
Kier Workplace Services is one of the UK’s largest providers of outsourced professional and support services to local authorities and other public bodies, such as the police and fire and rescue services. We lead the eMBED Health Consortium to deliver services to NHS in Yorkshire and Humber. The consortium provides a range of commissioning support services including ICT, business intelligence, and procurement supporting the region’s CCGs. eMBED also delivers services to NHS England and other NHS organisations in the region, which includes the delivery of ICT services to the region’s GP practices.
We are looking to recruit an Infrastructure Engineer to work within the NOC Team based in Bradford. The infrastructure NOC Team support and maintain the server, communications, storage and data centre services for eMBED and its customers, enabling them to deliver services to their customers and patients. The NOC Team covers all Infrastructure Services delivered across the Yorkshire and Humber area to 18 CCGs and their underlaying GP Practices approx. 16,000 users with 2500 VDI users.
Key Responsibilities:
* The Infrastructure Engineer will work as a member of the NOC Team resolving incoming request and incident tickets for the wider Infrastructure Team
* Have initial involvement in all Major Incidents, assessing the scale of an event and through fault finding providing a resolution or timely escalation within the Infrastructure Service
* You will be responsible for routine maintenance and operational tasks such as patching the desktop and server environment or the configuration, monitoring and fault finding of backups
* Assistance in the delivery of internal projects towards service improvements, implementing new systems of working and associated technology to allow the efficiency of the department to be increased and the security improved
Key Skills and Qualifications:
* Previous experience in a similar role
* Educated to Degree Level or have demonstrable relevant experience in IT support and development at appropriate level
* Experience in Microsoft Servers and PC Operating Systems
* Knowledge of VMware server and VDI
* Experience of technical issues relating to IM&T ideally gained in a healthcare environment
Make the journey. Leave a legacy.
Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is an inclusive employer.
Let’s shape your world together.
Kier is an equality and diversity employer
Kier is one of the UK’s largest providers of outsourced professional and support services to local authorities and other public bodies, such as the police and fire and rescue services. Our services range from transformation through to business services such as ICT, HR, payroll, finance and accounting, to citizen services and education support services.
We provide our services through over 30 long-term collaborative partnerships with public sector bodies including county councils, unitary and metropolitan councils, district councils, clinical commissioning groups (CCGs), police and fire and rescue services.
Kier leads the eMBED Health Consortium and delivers services to NHS in Yorkshire and Humber. The consortium provides a range of commissioning support services including ICT, business intelligence, and procurement supporting the region’s CCGs, who are responsible for putting in place healthcare services to meet the needs of people across the Yorkshire and Humber region. eMBED also delivers services to NHS England and other NHS organisations in the region, which includes the delivery of ICT services to the region’s GP practices.
Our Business Intelligence (BI) Service supports organisations through each stage of the commissioning cycle; providing access to high calibre analytical staff who transfer data and information into key insights and knowledge. We are currently recruiting a Business Intelligence Manager which is one of the roles critical to our success. An essential requirement of the role is to have specialised analytical skills, but of equal importance is the ability to communicate the outcome of your work with others, think creatively around problems, and work to strict, often pressured deadlines where there is no room for error.
The responsibilities of the role include:
* Introduce and ensure rigorous compliance to team processes that are predicated on effective and efficient working and excellent customer service.
* Provide clear guidance and leadership for members of the BI team under your management ensuring best practice is applied throughout the team.
* Review and re-engineer existing BI Team processes and practices to create a responsive, flexible, proactive and excellent service to Customers.
* Respond to ad hoc requests for information from customers. This will require a thorough analysis of the information requirement and the subsequent retrieval and reconciliation of any data.
* Work with customers to determine requirements and priorities for analysis, reporting and BI support, with the ability to interpret vague or loosely defined requests into clear specifications, deliverables and KPIs.
* Ensure the efficient and effective management of the production and development of detailed analytical reports to assess the financial impact and associated risks relating to changes in national commissioning frameworks.
We would be especially interested in candidates with knowledge and experience of NHS information sources, and the Payment by Results/NHS contracting regime.
Candidates can be based at either of our offices at Health House, Willerby (HU106DT), or G2, Holgate Park, York (YO264GB), but frequent travel between these sites, and other customer offices around North Yorkshire and the Humber will be required.
Make the journey. Leave a legacy.
Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is an inclusive employer.
Let’s shape your world together
29/10/2018
Kier is one of the UK’s largest providers of outsourced professional and support services to local authorities and other public bodies, such as the police and fire and rescue services. Our services range from transformation through to business services such as ICT, HR, payroll, finance and accounting, to citizen services and education support services.
We provide our services through over 30 long-term collaborative partnerships with public sector bodies including county councils, unitary and metropolitan councils, district councils, clinical commissioning groups (CCGs), police and fire and rescue services.
Kier leads the eMBED Health Consortium and delivers services to NHS in Yorkshire and Humber. The consortium provides a range of commissioning support services including ICT, business intelligence, and procurement supporting the region’s CCGs, who are responsible for putting in place healthcare services to meet the needs of people across the Yorkshire and Humber region. eMBED also delivers services to NHS England and other NHS organisations in the region, which includes the delivery of ICT services to the region’s GP practices.
Our Business Intelligence (BI) Service supports organisations through each stage of the commissioning cycle; providing access to high calibre analytical staff who transfer data and information into key insights and knowledge. We are currently recruiting a Business Intelligence Manager which is one of the roles critical to our success. An essential requirement of the role is to have specialised analytical skills, but of equal importance is the ability to communicate the outcome of your work with others, think creatively around problems, and work to strict, often pressured deadlines where there is no room for error.
The responsibilities of the role include:
* Introduce and ensure rigorous compliance to team processes that are predicated on effective and efficient working and excellent customer service.
* Provide clear guidance and leadership for members of the BI team under your management ensuring best practice is applied throughout the team.
* Review and re-engineer existing BI Team processes and practices to create a responsive, flexible, proactive and excellent service to Customers.
* Respond to ad hoc requests for information from customers. This will require a thorough analysis of the information requirement and the subsequent retrieval and reconciliation of any data.
* Work with customers to determine requirements and priorities for analysis, reporting and BI support, with the ability to interpret vague or loosely defined requests into clear specifications, deliverables and KPIs.
* Ensure the efficient and effective management of the production and development of detailed analytical reports to assess the financial impact and associated risks relating to changes in national commissioning frameworks.
We would be especially interested in candidates with knowledge and experience of NHS information sources, and the Payment by Results/NHS contracting regime.
Candidates can be based at either of our offices at Health House, Willerby (HU106DT), or G2, Holgate Park, York (YO264GB), but frequent travel between these sites, and other customer offices around North Yorkshire and the Humber will be required.
Make the journey. Leave a legacy.
Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is an inclusive employer.
Let’s shape your world together
Kier is one of the UK’s largest providers of outsourced professional and support services to local authorities and other public bodies, such as the police and fire and rescue services. Our services range from transformation through to business services such as ICT, HR, payroll, finance and accounting, to citizen services and education support services.
We provide our services through over 30 long-term collaborative partnerships with public sector bodies including county councils, unitary and metropolitan councils, district councils, clinical commissioning groups (CCGs), police and fire and rescue services.
Kier leads the eMBED Health Consortium and delivers services to NHS in Yorkshire and Humber. The consortium provides a range of commissioning support services including ICT, business intelligence, and procurement supporting the region’s CCGs, who are responsible for putting in place healthcare services to meet the needs of people across the Yorkshire and Humber region. eMBED also delivers services to NHS England and other NHS organisations in the region, which includes the delivery of ICT services to the region’s GP practices.
Our Business Intelligence (BI) Service supports organisations through each stage of the commissioning cycle; providing access to high calibre analytical staff who transfer data and information into key insights and knowledge. We are currently recruiting a Business Intelligence Manager which is one of the roles critical to our success. An essential requirement of the role is to have specialised analytical skills, but of equal importance is the ability to communicate the outcome of your work with others, think creatively around problems, and work to strict, often pressured deadlines where there is no room for error.
The responsibilities of the role include:
* Introduce and ensure rigorous compliance to team processes that are predicated on effective and efficient working and excellent customer service.
* Provide clear guidance and leadership for members of the BI team under your management ensuring best practice is applied throughout the team.
* Review and re-engineer existing BI Team processes and practices to create a responsive, flexible, proactive and excellent service to Customers.
* Respond to ad hoc requests for information from customers. This will require a thorough analysis of the information requirement and the subsequent retrieval and reconciliation of any data.
* Work with customers to determine requirements and priorities for analysis, reporting and BI support, with the ability to interpret vague or loosely defined requests into clear specifications, deliverables and KPIs.
* Ensure the efficient and effective management of the production and development of detailed analytical reports to assess the financial impact and associated risks relating to changes in national commissioning frameworks.
We would be especially interested in candidates with knowledge and experience of NHS information sources, and the Payment by Results/NHS contracting regime.
Candidates can be based at either of our offices at Health House, Willerby (HU106DT), or G2, Holgate Park, York (YO264GB), but frequent travel between these sites, and other customer offices around North Yorkshire and the Humber will be required.
Make the journey. Leave a legacy.
Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is an inclusive employer.
Let’s shape your world together
29/10/2018
Kier is one of the UK’s largest providers of outsourced professional and support services to local authorities and other public bodies, such as the police and fire and rescue services. Our services range from transformation through to business services such as ICT, HR, payroll, finance and accounting, to citizen services and education support services.
We provide our services through over 30 long-term collaborative partnerships with public sector bodies including county councils, unitary and metropolitan councils, district councils, clinical commissioning groups (CCGs), police and fire and rescue services.
Kier leads the eMBED Health Consortium and delivers services to NHS in Yorkshire and Humber. The consortium provides a range of commissioning support services including ICT, business intelligence, and procurement supporting the region’s CCGs, who are responsible for putting in place healthcare services to meet the needs of people across the Yorkshire and Humber region. eMBED also delivers services to NHS England and other NHS organisations in the region, which includes the delivery of ICT services to the region’s GP practices.
Our Business Intelligence (BI) Service supports organisations through each stage of the commissioning cycle; providing access to high calibre analytical staff who transfer data and information into key insights and knowledge. We are currently recruiting a Business Intelligence Manager which is one of the roles critical to our success. An essential requirement of the role is to have specialised analytical skills, but of equal importance is the ability to communicate the outcome of your work with others, think creatively around problems, and work to strict, often pressured deadlines where there is no room for error.
The responsibilities of the role include:
* Introduce and ensure rigorous compliance to team processes that are predicated on effective and efficient working and excellent customer service.
* Provide clear guidance and leadership for members of the BI team under your management ensuring best practice is applied throughout the team.
* Review and re-engineer existing BI Team processes and practices to create a responsive, flexible, proactive and excellent service to Customers.
* Respond to ad hoc requests for information from customers. This will require a thorough analysis of the information requirement and the subsequent retrieval and reconciliation of any data.
* Work with customers to determine requirements and priorities for analysis, reporting and BI support, with the ability to interpret vague or loosely defined requests into clear specifications, deliverables and KPIs.
* Ensure the efficient and effective management of the production and development of detailed analytical reports to assess the financial impact and associated risks relating to changes in national commissioning frameworks.
We would be especially interested in candidates with knowledge and experience of NHS information sources, and the Payment by Results/NHS contracting regime.
Candidates can be based at either of our offices at Health House, Willerby (HU106DT), or G2, Holgate Park, York (YO264GB), but frequent travel between these sites, and other customer offices around North Yorkshire and the Humber will be required.
Make the journey. Leave a legacy.
Being part of Kier means living our values of being collaborative, enthusiastic and forward thinking. We all have the potential to shape our world, and it’s through these values that we will leave a lasting legacy. Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.
Kier is an inclusive employer.
Let’s shape your world together