Landsec
Consumer Experience Executive (Placemaking & Activations)Applylocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: R WE ARE LANDSEC We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them.This is how we've created the UK's leading portfolio of urban places and one of the largest real estate companies in Europe.Our £10 billion portfolio is built around premium workplaces, the country's pre-eminent retail platform, and a residential pipeline that will redefine urban life.We've honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world.Places where life happens. Where businesses grow. And where cities are defined. LOCATION Located at 80VS, Victoria Street London, however required to travel to sites when needed. Expected office days are 3 - 4 days. THE ROLE Support the development and delivery of consumer experience initiatives across retail destinations, ensuring alignment with brand, operations, commercial and consumer objectives. Analyse consumer data, behavioural insights and performance metrics, translating findings into clear recommendations and actions that improve experience. Contribute to the delivery of projects (e.g. placemaking and activations), supporting timelines, budgets and cross-functional coordination. Assist in maintaining brand standards, ensuring consumer facing touchpoints are consistent, high quality and on brand across assets. Support creative and operational delivery, helping balance innovation with effective execution. Work collaboratively with Guest Experience Managers, Marketing, Retail teams and external partners to deliver engaging consumer experiences. Identify opportunities for improvement, supporting trials of new tools, formats and processes to enhance experience delivery across our retail destinations. Confidently contribute to cross-functional discussions, representing the consumer perspective and providing informed input. Share best practice and knowledge with peers, supporting team capability and a positive, collaborative culture. Demonstrate adaptability, resilience and professionalism when working across priorities in a fast-paced environment. PRINCIPLE ACCOUNTABILITIES Analyse and collate insight from multiple sources (reports, research, partner inputs), identifying trends and producing clear outputs that support consumer experience decision-making. Contribute to innovation and proposition development by supporting ideation, testing and delivery of new guest experiences that enhance commercial, social and brand outcomes. Support brand consistency by applying and maintaining the agreed house style across consumer touchpoints, working closely with Retail and GX teams. Work collaboratively with internal teams, particularly GX Managers, and external partners to support the delivery of high-quality, multi-channel consumer experiences. Support the delivery of placemaking, socialising & entertainment and alternative space initiatives, ensuring activities are well coordinated, executed to plan and measured effectively. ESSENTIAL CRITERIA Able to interpret and summarise complex data sets and consumer insights, producing clear outputs that inform experience design and decision-making. Clear and confident communicator, with the ability to present ideas and insights effectively to stakeholders across different disciplines. Experience supporting the development and delivery of design-led physical and digital activations ideally within retail, B2C or mixed-use environments. Experience working in an insight-led or strategic environment, such as consultancy, production agency, or a large, matrixed organisation, with exposure to cross-functional ways of working and clear outcomes on delivery Experience contributing to workshops and collaborative sessions that support innovation, co creation and alignment across teams. Strong creative eye with experience contributing to digital design projects, ensuring brand consistency and delivering engaging visual content. Ability to effectively manage multiple projects simultaneously, balancing competing deadlines and stakeholders while maintaining high standards of delivery, organisation and attention to detail. Proficient in Microsoft Office (PowerPoint, Excel, Word) Basic to intermediate proficiency in Adobe Creative Suite and/or other creative applications, with the ability to support creative development and asset production.# Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.Below are some of our core benefits, make sure to visit our My Total Reward page for more information. Performance based annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special 'My Day' to take off for whatever you choose. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution. Private medical insurance, Health Cash Plan, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Two different share plans enabling you to share in the success you will help to build Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20%And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause
Consumer Experience Executive (Placemaking & Activations)Applylocations: Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: R WE ARE LANDSEC We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them.This is how we've created the UK's leading portfolio of urban places and one of the largest real estate companies in Europe.Our £10 billion portfolio is built around premium workplaces, the country's pre-eminent retail platform, and a residential pipeline that will redefine urban life.We've honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world.Places where life happens. Where businesses grow. And where cities are defined. LOCATION Located at 80VS, Victoria Street London, however required to travel to sites when needed. Expected office days are 3 - 4 days. THE ROLE Support the development and delivery of consumer experience initiatives across retail destinations, ensuring alignment with brand, operations, commercial and consumer objectives. Analyse consumer data, behavioural insights and performance metrics, translating findings into clear recommendations and actions that improve experience. Contribute to the delivery of projects (e.g. placemaking and activations), supporting timelines, budgets and cross-functional coordination. Assist in maintaining brand standards, ensuring consumer facing touchpoints are consistent, high quality and on brand across assets. Support creative and operational delivery, helping balance innovation with effective execution. Work collaboratively with Guest Experience Managers, Marketing, Retail teams and external partners to deliver engaging consumer experiences. Identify opportunities for improvement, supporting trials of new tools, formats and processes to enhance experience delivery across our retail destinations. Confidently contribute to cross-functional discussions, representing the consumer perspective and providing informed input. Share best practice and knowledge with peers, supporting team capability and a positive, collaborative culture. Demonstrate adaptability, resilience and professionalism when working across priorities in a fast-paced environment. PRINCIPLE ACCOUNTABILITIES Analyse and collate insight from multiple sources (reports, research, partner inputs), identifying trends and producing clear outputs that support consumer experience decision-making. Contribute to innovation and proposition development by supporting ideation, testing and delivery of new guest experiences that enhance commercial, social and brand outcomes. Support brand consistency by applying and maintaining the agreed house style across consumer touchpoints, working closely with Retail and GX teams. Work collaboratively with internal teams, particularly GX Managers, and external partners to support the delivery of high-quality, multi-channel consumer experiences. Support the delivery of placemaking, socialising & entertainment and alternative space initiatives, ensuring activities are well coordinated, executed to plan and measured effectively. ESSENTIAL CRITERIA Able to interpret and summarise complex data sets and consumer insights, producing clear outputs that inform experience design and decision-making. Clear and confident communicator, with the ability to present ideas and insights effectively to stakeholders across different disciplines. Experience supporting the development and delivery of design-led physical and digital activations ideally within retail, B2C or mixed-use environments. Experience working in an insight-led or strategic environment, such as consultancy, production agency, or a large, matrixed organisation, with exposure to cross-functional ways of working and clear outcomes on delivery Experience contributing to workshops and collaborative sessions that support innovation, co creation and alignment across teams. Strong creative eye with experience contributing to digital design projects, ensuring brand consistency and delivering engaging visual content. Ability to effectively manage multiple projects simultaneously, balancing competing deadlines and stakeholders while maintaining high standards of delivery, organisation and attention to detail. Proficient in Microsoft Office (PowerPoint, Excel, Word) Basic to intermediate proficiency in Adobe Creative Suite and/or other creative applications, with the ability to support creative development and asset production.# Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.Below are some of our core benefits, make sure to visit our My Total Reward page for more information. Performance based annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special 'My Day' to take off for whatever you choose. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution. Private medical insurance, Health Cash Plan, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Two different share plans enabling you to share in the success you will help to build Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20%And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause
Landsec
Business Analyst - 6 months FTCApplylocations: Londontime type: Part timeposted on: Posted Todayjob requisition id: R# WE ARE LANDSEC We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we've created the UK's leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country's pre-eminent retail platform, and a residential pipeline that will redefine urban life. We've honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world. Places where life happens. Where businesses grow. And where cities are defined. Location The role is based in our Head Office in Victoria, London, with the majority of the week spent in the office. The Team You will be reporting to Delivery Lead for cyber infrastructure and working with stakeholders from across the business. The role Joining the Data and Technology team as a key member of the Cyber and Infrastructure Programme, we are looking for an experienced Business Analyst to deliver project specific analysis and insight. The candidate will have strong analysis & process mapping skills across a range of technology projects. This is an opportunity to work with the Data and Technology Team on business critical projects. Principle Accountabilities Work with stakeholders across business units to identify, validate and document critical business capabilities from a cyber resilience and operational continuity perspective. Working with the programme manager to deliver projects and programmes to plan Working on multiple small projects and/or leading on a workstream of a complex project, applying standards, methodologies, and tools Work with business units to identify, validate and document critical business capabilities from a cyber resilience and operational continuity perspective. Involved in process improvements, looking for areas of improvement and making recommendations for improvement to senior stakeholders Analyse, cleanse and visualise data to identify trends and make decisions Documenting the current 'As Is' using process maps and presenting back to stakeholders Considering business requirements against the current processes and assisting in the development and / or implementation of requirements using analysis techniques Facilitating workshops to achieve focused outcomes and joint understanding of user needs Supporting the production of Management Information and presenting this back to stakeholders Work with programme / product managers and business teams to devise new support material based on the revised processes, to include training, reporting, and systems enhancements To elicit requirements and drive process change using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis, workflow analysis and design thinking workshops To co-facilitate process improvement workshops to drive ideas and solutions To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working To elicit requirements and drive process change using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis To collaborate with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting, and systems enhancements Essential Criteria An interest in co-facilitating process improvement workshops/sessions with a range of business stakeholders A 'completer-finisher' taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success Strong analytical and numerical competency, comfortable analysing large data sets and identifying trends and outliers Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of partners, senior managers, and subject matter experts Competencies and Experience Experience of building analysis maturity within complex environments Good technical understanding of Business Analysis frameworks, value cycles and business processes Excellent communication and stakeholder management skills and ability to integrate well into a team and build effective relationships Demonstrate the ability to critically evaluate information gathered across multiple sources, reconcile variances, and recommend proposals to clients Proven analytical and inquisitive mindset with an ability to develop solutions to technical problems Strong technology transformation implementation experience is an advantage Experience of working on Cyber & Infrastructure related projects Demonstrate the ability to rapidly understand a business process even if previously there has been no engagement with that business process area Ability to articulate effectively and exhaustively complex business scenarios Able to work in a complex, global, dynamic organisation and able to be effective within matrixed reporting environments and multi-partner contexts Experienced meeting / workshop facilitator A natural problem solver: able to find effective and appropriate ways to solve problems and articulate the solutions A quick thinker, able to make decisions by assessing a situation and selecting an appropriate course of action A good listener, but not afraid of challenging business as usual This is a 6 months FTC.
Business Analyst - 6 months FTCApplylocations: Londontime type: Part timeposted on: Posted Todayjob requisition id: R# WE ARE LANDSEC We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we've created the UK's leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country's pre-eminent retail platform, and a residential pipeline that will redefine urban life. We've honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world. Places where life happens. Where businesses grow. And where cities are defined. Location The role is based in our Head Office in Victoria, London, with the majority of the week spent in the office. The Team You will be reporting to Delivery Lead for cyber infrastructure and working with stakeholders from across the business. The role Joining the Data and Technology team as a key member of the Cyber and Infrastructure Programme, we are looking for an experienced Business Analyst to deliver project specific analysis and insight. The candidate will have strong analysis & process mapping skills across a range of technology projects. This is an opportunity to work with the Data and Technology Team on business critical projects. Principle Accountabilities Work with stakeholders across business units to identify, validate and document critical business capabilities from a cyber resilience and operational continuity perspective. Working with the programme manager to deliver projects and programmes to plan Working on multiple small projects and/or leading on a workstream of a complex project, applying standards, methodologies, and tools Work with business units to identify, validate and document critical business capabilities from a cyber resilience and operational continuity perspective. Involved in process improvements, looking for areas of improvement and making recommendations for improvement to senior stakeholders Analyse, cleanse and visualise data to identify trends and make decisions Documenting the current 'As Is' using process maps and presenting back to stakeholders Considering business requirements against the current processes and assisting in the development and / or implementation of requirements using analysis techniques Facilitating workshops to achieve focused outcomes and joint understanding of user needs Supporting the production of Management Information and presenting this back to stakeholders Work with programme / product managers and business teams to devise new support material based on the revised processes, to include training, reporting, and systems enhancements To elicit requirements and drive process change using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis, workflow analysis and design thinking workshops To co-facilitate process improvement workshops to drive ideas and solutions To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working To elicit requirements and drive process change using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis To collaborate with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting, and systems enhancements Essential Criteria An interest in co-facilitating process improvement workshops/sessions with a range of business stakeholders A 'completer-finisher' taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success Strong analytical and numerical competency, comfortable analysing large data sets and identifying trends and outliers Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of partners, senior managers, and subject matter experts Competencies and Experience Experience of building analysis maturity within complex environments Good technical understanding of Business Analysis frameworks, value cycles and business processes Excellent communication and stakeholder management skills and ability to integrate well into a team and build effective relationships Demonstrate the ability to critically evaluate information gathered across multiple sources, reconcile variances, and recommend proposals to clients Proven analytical and inquisitive mindset with an ability to develop solutions to technical problems Strong technology transformation implementation experience is an advantage Experience of working on Cyber & Infrastructure related projects Demonstrate the ability to rapidly understand a business process even if previously there has been no engagement with that business process area Ability to articulate effectively and exhaustively complex business scenarios Able to work in a complex, global, dynamic organisation and able to be effective within matrixed reporting environments and multi-partner contexts Experienced meeting / workshop facilitator A natural problem solver: able to find effective and appropriate ways to solve problems and articulate the solutions A quick thinker, able to make decisions by assessing a situation and selecting an appropriate course of action A good listener, but not afraid of challenging business as usual This is a 6 months FTC.
