Lloyd Recruitment - Epsom

IT Helpdesk - 1st to 3rd Line People Focused MSP 27k - 45k DOE + Bonus We're partnered with a well-established, employee-first MSP that's built its reputation on investing in people. Their culture is supportive, collaborative, and geared towards genuine long-term development. Whether you're just beginning your IT career or you're ready to deepen your technical expertise, this is an environment where you'll be trusted, trained, and challenged - without the high-pressure "call centre" feel. You'll be part of a close-knit team of 10, working with a wide range of technologies and clients. What's on offer: 1st Line - up to 27k DOE / 2nd & 3rd Line - up to 45k DOE + bonus Please Note: This is a fully office based role Paid certifications and a clear progression path Wellness perks, including gym access Friendly culture with regular socials Stability - people join and stay long-term 1st Line Support: Ideal if you're a graduate with an IT-related degree or have 1+ year's IT support experience. You'll take on day to day queries, get hands-on with Office 365 and networking, and grow your technical toolkit in a nurturing environment. 2nd / 3rd Line Support: Best suited if you've got 2-4 years' MSP experience and can confidently handle escalations, client onboarding, and advanced troubleshooting. You'll work with Windows Server, AD, firewalls, Citrix, VMware/Hyper-V, and Veeam. What we're looking for: Full UK driving licence + own vehicle (site not accessible by public transport) Great communication skills and a customer-first approach Organised, proactive problem-solver Happy to work occasional paid overtime (common in most IT based positions!) If you're after an MSP where people genuinely matter, and where you'll be supported to grow your skills and career, we'd love to hear from you. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

IT Service Desk Analyst Benefits: Competitive salary with excellent benefits package Hybrid working (2 days in office / 3 days remote) Generous pension contributions and bonus scheme Car scheme for employees and family Private medical cover, wellbeing support, and onsite gym 25+ days holiday plus volunteering leave Flexible working and extensive training opportunities About the Role: We're seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. You'll provide 1st line technical support and occasionally 2nd and 3rd line support, for internal teams and partners. The IT Team: You'll be part of the Business Technology Services team, which provides technology and change support across governance, technical operations, cyber security and more. The team supports UK and European operations, ensuring technology helps and protects the business. Key Responsibilities: Log, prioritise, and resolve technical issues and requests Deliver excellent customer service across multiple channels Escalate and manage major incidents appropriately Support change and problem management processes Assist with projects and improve internal tools like Power Apps Maintain accurate documentation and asset records Participate in shift patterns, including some weekend/on-call work What You'll Bring: 5+ years' experience in a busy IT Service Desk or similar support role Strong troubleshooting skills with Windows 11 and Office 365 Experience with Active Directory, SCCM, and ITSM tools (e.g., Freshservice) Clear, professional communication and strong customer care focus Ability to manage competing priorities in a fast-paced environment ITIL knowledge and experience working to SLAs Nice to Have: Experience in the financial services sector Familiarity with vulnerability management tools (e.g., Qualys) Knowledge of remote support tools and collaboration platforms Experience with Power Apps and automating service processes Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

IT Systems Administrator Location: Chertsey, Surrey Contract: 12 Month Fixed Term Salary: 40 - 45k DOE Hours: 37.5 hours per week - Occasional evening or weekend work may be required during product launches or system changes, but this is not a standard 'on call' role. About the Role: We're looking for a detail-oriented IT Systems Administrator to maintain and support our clients key business systems, ensuring accurate sales reporting and reliable data management. This is a completely new role, so you will join as an addition to the existing team, primarily assisting in ongoing projects rather than managing major upgrades or migrations independently. Once established, you'll collaborate closely with colleagues across the business, providing support for IT operations and system administration tasks. Key Responsibilities: Maintain business systems to ensure accurate and consistent reporting. Manage and validate customer data, resolving discrepancies quickly. Monitor system performance and troubleshoot technical issues. Support system improvements and assist with projects and migrations as required. Adapt to wearing multiple hats within the team and supporting various systems administration tasks. Skills & Experience Strong attention to detail and accuracy. Ability to work independently and support the team effectively. Proficiency with digital tools and master data management. Excellent communication skills and ability to collaborate with colleagues across departments. Preferred - Experience in system administration or IT operations. Why Join? Competitive salary and benefits package. Hybrid working options. Opportunities for professional growth in a dynamic and collaborative environment. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15128

IT Helpdesk Technician We are working with an established very employee focused client, who are looking to invest in the future of their IT team. It is a big step for them as they are looking for their future IT Manager - all going well, this would happen in the next 12 months. So, we are looking for someone who has not only IT experience at 1st/2nd line, but also the want to progress into a manager role, learn from an extremely experienced Head of IT, be invested in and grow personally and professionally. What's in it for you: 1st Line - 27-30k DOE / 2nd Line - upto 40k DOE Performance related pay and bonus + Christmas bonus Performance Development Reviews Paid learning and development Income Protection scheme Free parking Friendly team culture & regular socials Long-service awards Staff and retailer discount What you need: Experience in IT - through work, study of personal projects 1-2 years' experience in an IT support role or relevant educational background A proactive, organised approach to problem-solving Full UK driving licence and own transport due to office location(s) If you're looking for a genuinely supportive environment to grow your IT career, we'd love to hear from you. NB: Consideration can only be given to candidates living within a 30 minute driveable commute from Redhill due to office location(s). Refer a friend and you will receive a retail voucher of your choice up to the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Technology Support Executive sought for Central Manchester.! We have a fantastic opportunity to join our clients growing Insights Team, helping to deliver their incisive marketing technology and data solutions. You'll become a key part of their first line support, whilst getting an excellent grounding in all areas and systems covered by the team, including tracking, tagging, analytics, reporting and ...... click apply for full job details