Solutions Through Knowledge

Solutions Through Knowledge is looking for a Windows 11 Build Engineer in Milton Keynes for a fully onsite position. This role involves supporting a high-volume desktop build project, including tasks like imaging devices and ensuring quality control. Candidates should have experience in Windows 10/11 imaging and be skilled in PXE/network-based builds. Strong attention to detail and the ability to work as part of a team are essential for achieving daily build throughput targets.

Job title VMware/ Omnissa Horizon Engineer - Active SC Clearance Start date: Beginning of July Duration: 6 months initially Location: Hybrid - Central London (50/50 split) Salary: £380 per day (Inside IR35) - payable weekly Standard hours: Monday to Friday 9am-5pm Overview We are seeking an experienced VMware Horizon VDI Engineer who possesses Active SC Clearance, to join an operational support team responsible for the administration, maintenance and ongoing support of a critical VMware Horizon VDI environment (now Omnissa Horizon). This is a hands on BAU role focused on ensuring platform stability, availability and performance within a secure environment. Key Responsibilities Administration and support of the Omnissa Horizon VDI platform Performing system maintenance, patching, upgrades, and configuration changes Monitoring platform health and investigating issues Incident resolution and root cause analysis Supporting the ongoing availability and performance of the Horizon VDI environment Working closely with infrastructure and support teams to maintain service levels Producing and maintaining technical documentation where required Essential Skills & Experience Active SC Clearance is essential Strong experience administering and supporting VMware/Omnissa Horizon environments Experience performing Horizon upgrades and maintenance activities Proven background in VMware/Omnissa Horizon BAU support, maintenance, and upgrade activities Experience supporting VDI platforms within enterprise environments Strong troubleshooting and problem solving skills Experience working within secure or regulated environments Desirable Skills VMware vSphere, ESXi, and vCenter administration Windows Server and Active Directory Profile management and end user computing technologies Experience supporting large virtual desktop estates.

Job Title: Windows 11 Build Engineer Location: Milton Keynes - Fully onsite Day Rate: £170 per day - Outside IR35 / Ltd Company Duration: 2 months Pay Frequency: Weekly Start Date: ASAP Overview We are seeking a team of Windows 11 Build Engineers for a high-volume desktop build project supporting an enterprise Windows 11 rollout. The successful engineers will support the imaging and preparation of devices within a structured build environment. Responsibilities Unbox and prepare new devices for build Perform PXE-based Windows 11 imaging Conduct post-build validation and quality checks Asset tag and update deployment documentation Repackage/store completed devices in staging areas Escalate failed builds to relevant teams Work to daily build throughput targets as part of a deployment team Required Experience Previous Windows 10/11 imaging/build experience Experience with PXE/network-based builds Strong attention to detail and ability to follow documented processes Experience working on high-volume build projects Good teamwork and communication skills

Job Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week, 10am-6pm Company We are assisting a successful IT services company who are searching for an IT Service Desk Analyst / 1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Our client promotes a culture of learning and development, so applicants with little commercial experience who seek IT entry / junior roles, are welcome to apply. Main Duties Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices Hardware and software support for laptops and desktops, including onsite laptop repairs Provide remote support on Printer, Wi Fi and Interactive Audio Visual equipment Provide 1st line support and triage tickets to 2nd & 3rd line support teams Liaise with 3rd party suppliers as required Complete online and email ticket requests with a high level of diligence Respond to user requests and assist and teach users where appropriate Perform troubleshooting and fault diagnostics Perform basic IT system administration tasks and ensure end user documentation is up to date Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls in a professional, confident and timely manner, with a strong focus on first time fixes Key Skills & Competencies Experience of working in a 1st line IT role Experience of Active Directory users and computers Competent at identifying and fixing desktop hardware & software issues Basic networking and general fault diagnosis Customer service experience and strong communication skills A team player who is self motivated, enthusiastic, and keen to learn Diligent with good time management skills and the ability to prioritise tasks Proactive approach to work, with a positive and flexible attitude Nice to have experience Experience of working in an ITIL environment and contributing to the continual service improvement culture Experience of using an ITSM tool

Solutions Through Knowledge is looking for an IT Service Desk Analyst to provide 1st and 2nd line support to users in Worthing, Sussex. The role involves helping users with technical issues and providing excellent customer service within an ITIL framework. The ideal candidate has experience in a 1st line IT role, is self-motivated and keen to learn. This is a full-time position offering a salary of £25,500 plus benefits.

Printer Support Engineer / Desktop Engineer / Field Engineer / Printer Audit Sussex 2 months initially + possible long term extension £120 per day - Ltd company/Outside IR35 or Umbrella/PAYE Role: We have a great opportunity for a Printer Support Engineer who enjoys working in a field based capacity...... click apply for full job details