ClearBank
Trust unlocks our greatest potential. For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution. What happens when you know you're inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We're not expected to earn it, but we are expected not to break it. We're trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that 'can' doesn't always mean you 'should'. What you can expect: ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank. If that excites you, how about joining our Operations Performance team as an Operations Performance Senior Analyst? Reporting to the Senior Operations Performance Manager, you will be delivering pro active analysis to inform operational and strategic decisions, evaluating our Service Level Agreement (SLA) / Service Level Objective (SLO) performance, and identifying areas of underperformance resulting in improvement opportunities. Using the data, the longer term vision will be to support Operations using your experience and skillsets to deliver valuable information to drive operational performance through insight and analysis, whilst supporting the business to make data driven decisions. Our goal is to surface reliable data and provide valuable insights using automated reporting enabling efficient and effective use of data to inform decisions. Our first port of call is to ensure the foundations are in place to achieve this. You will be producing management information, dashboards and operational reports both on a routine and ad hoc basis, whilst advocating a self service first approach to reporting using tools such as Tableau, Power BI and Excel. Role includes: Responsible for producing and developing MI/BI reports Analysing data and trends to influence and drive operational efficiency making data driven decisions Automating data flows and reporting using SQL and Python Liaising with department leads and managers to understand data and insight needs Developing and maintaining reporting suite and analysing operational performance through tracking of key SLA and SLOs aligned to each function Supporting demand / capacity management modelling and planning for ClearBank Operations Work with stakeholders to gather requirements and shape proposed solutions to ensure they answer key business questions Take complex data and articulate clear outputs, presenting key insights to a senior audience in an impactful way What you'll bring: Strong SQL skills (window functions, CTEs, complex joins) and at least a rudimentary understanding of data modelling Experience in handling large data sets, producing efficient and reliable scripts Proficiency in Python, specifically for data cleaning/automation/analysis Extensive experience with any visualisation tools (such as Tableau, Databricks dashboards, PowerBI, etc) and maintaining visualisation suite Excellent Excel skills, for manipulating data and providing support to colleagues Experience in working cross functionally and within a group structure Ability to build the case for change, drawing on data and analytical techniques where appropriate, and influencing senior stakeholders Excellent communication and interpersonal abilities Strong organisational and creative skills, able to ideate an end to end solution to a problem and maintain it Ability to work to deadlines, whilst maintaining high level of quality and competency Numerical competency and familiarity with statistics Experience with cloud based data warehouses such as Databricks or Snowflake, notebook experience within these is a plus Familiarity with calling APIs and integrating them into scripts would be beneficial Experience with Dash/Flask apps or similar in Python would be beneficial Experience with Salesforce, building reports and dashboards would be beneficial Regretfully we are not able to sponsor applicants for immigration purposes at the current time. What we offer in return: Flexible - We support a culture of flexibility which allows our employees to achieve a strong work life balance. Offices - Work in a way that works for you - whether that's in the London office, at home, or hybrid. Holiday - 27 days of annual leave per year, plus bank holidays. Holiday buy/sell - Buy or sell up to five days of annual leave each year and shape your year around what matters most. Work abroad - You have the flexibility to work outside of the UK for up to 30 days in a rolling 12 month period. Socials - Regular social events open to all. Holiday swap - Option to swap your bank holidays to any other day of your choice. Wellbeing - 24/7 employee assistance programme including mental health support, life assurance and income protection. Bigger than ClearBank - Take a couple of days per year to do something that matters to you. Healthy living - Private healthcare and discounted dental cover, with employee perks and discounts. Family - Enhanced family friendly leave. Personal development - We offer personal development budgets, opportunities to take part in role related training and unlimited LinkedIn Learning. And not forgetting the biggest benefit of all: the opportunity to be part of an incredible team that's building a tech bank fit for the future. Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company's commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
Trust unlocks our greatest potential. For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution. What happens when you know you're inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We're not expected to earn it, but we are expected not to break it. We're trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that 'can' doesn't always mean you 'should'. What you can expect: ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank. If that excites you, how about joining our Operations Performance team as an Operations Performance Senior Analyst? Reporting to the Senior Operations Performance Manager, you will be delivering pro active analysis to inform operational and strategic decisions, evaluating our Service Level Agreement (SLA) / Service Level Objective (SLO) performance, and identifying areas of underperformance resulting in improvement opportunities. Using the data, the longer term vision will be to support Operations using your experience and skillsets to deliver valuable information to drive operational performance through insight and analysis, whilst supporting the business to make data driven decisions. Our goal is to surface reliable data and provide valuable insights using automated reporting enabling efficient and effective use of data to inform decisions. Our first port of call is to ensure the foundations are in place to achieve this. You will be producing management information, dashboards and operational reports both on a routine and ad hoc basis, whilst advocating a self service first approach to reporting using tools such as Tableau, Power BI and Excel. Role includes: Responsible for producing and developing MI/BI reports Analysing data and trends to influence and drive operational efficiency making data driven decisions Automating data flows and reporting using SQL and Python Liaising with department leads and managers to understand data and insight needs Developing and maintaining reporting suite and analysing operational performance through tracking of key SLA and SLOs aligned to each function Supporting demand / capacity management modelling and planning for ClearBank Operations Work with stakeholders to gather requirements and shape proposed solutions to ensure they answer key business questions Take complex data and articulate clear outputs, presenting key insights to a senior audience in an impactful way What you'll bring: Strong SQL skills (window functions, CTEs, complex joins) and at least a rudimentary understanding of data modelling Experience in handling large data sets, producing efficient and reliable scripts Proficiency in Python, specifically for data cleaning/automation/analysis Extensive experience with any visualisation tools (such as Tableau, Databricks dashboards, PowerBI, etc) and maintaining visualisation suite Excellent Excel skills, for manipulating data and providing support to colleagues Experience in working cross functionally and within a group structure Ability to build the case for change, drawing on data and analytical techniques where appropriate, and influencing senior stakeholders Excellent communication and interpersonal abilities Strong organisational and creative skills, able to ideate an end to end solution to a problem and maintain it Ability to work to deadlines, whilst maintaining high level of quality and competency Numerical competency and familiarity with statistics Experience with cloud based data warehouses such as Databricks or Snowflake, notebook experience within these is a plus Familiarity with calling APIs and integrating them into scripts would be beneficial Experience with Dash/Flask apps or similar in Python would be beneficial Experience with Salesforce, building reports and dashboards would be beneficial Regretfully we are not able to sponsor applicants for immigration purposes at the current time. What we offer in return: Flexible - We support a culture of flexibility which allows our employees to achieve a strong work life balance. Offices - Work in a way that works for you - whether that's in the London office, at home, or hybrid. Holiday - 27 days of annual leave per year, plus bank holidays. Holiday buy/sell - Buy or sell up to five days of annual leave each year and shape your year around what matters most. Work abroad - You have the flexibility to work outside of the UK for up to 30 days in a rolling 12 month period. Socials - Regular social events open to all. Holiday swap - Option to swap your bank holidays to any other day of your choice. Wellbeing - 24/7 employee assistance programme including mental health support, life assurance and income protection. Bigger than ClearBank - Take a couple of days per year to do something that matters to you. Healthy living - Private healthcare and discounted dental cover, with employee perks and discounts. Family - Enhanced family friendly leave. Personal development - We offer personal development budgets, opportunities to take part in role related training and unlimited LinkedIn Learning. And not forgetting the biggest benefit of all: the opportunity to be part of an incredible team that's building a tech bank fit for the future. Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company's commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
ClearBank
About you You'll be joining the Team Manul in the Infrastructure Cluster as a Payment Specialist. Reporting to an Engineering Manager, working alongside other expert and senior payment specialist, you'll be a part of a fast-growing business that is challenging the market and doing things differently. We are seeking a dedicated Swift Payment Specialist to join our team. The successful candidate will work with the Swift software to guarantee connectivity to payment flow and will own the lifecycle of the on-premises and cloud resources that power our payment gateway for Swift. Additionally, they will help maintain the smooth running of the software whilst ensuring compliance with accreditations, attestations, and scheme requirements. And you'll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50. You will be Ensuring seamless connectivity to payment flow using Swift software. Manage the lifecycle of on-premises and cloud resources for the Swift payment gateway. Maintain the smooth operation of the Swift software. Ensure compliance with relevant accreditations, attestations, and scheme requirements. What we are looking for Technical fluency in scripting and infrastructure: PowerShell or Bash, some form of planning tool (we use Azure DevOps), and familiarity with Linux or Windows environments Incident management and troubleshooting experience: Ability to resolve outages and performance issues swiftly whilst maintaining a good level of communication Understanding of financial compliance and security: Including encryption, signing, and regulatory standards Understanding of message routing Desirable skills and experience, nice to have but not essential Experience with SWIFT Alliance product suite (SAA, SAG, SNL, etc) SWIFT Project Management exposure (SWIFT Standards, Attestations, general CTB work) SWIFT Payment knowledge A little bit more about us! ClearBank is Where You Can belong: At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should - how else can we build a happy workforce and be successful as a business. We're committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they're given the trust and encouragement to do their very best work. Here are some of the things we're most proud of: 42% of our senior management roles are held by women Our enhanced family leave policies Launching our partnership with Code First Girls Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you're moving forward to the next stage; Screening: You'll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we'll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we'll let you know that too); First Interview: You'll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we'll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. Offer: Congratulations! Get ready to transform banking forever! Our commitment to you as a candidate: We will always try our best to get back to you within seven days of your interview whether you've been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. We're unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. We wish you the best of luck with your application and maybe we'll be celebrating your new role at ClearBank soon! Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company's commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.
About you You'll be joining the Team Manul in the Infrastructure Cluster as a Payment Specialist. Reporting to an Engineering Manager, working alongside other expert and senior payment specialist, you'll be a part of a fast-growing business that is challenging the market and doing things differently. We are seeking a dedicated Swift Payment Specialist to join our team. The successful candidate will work with the Swift software to guarantee connectivity to payment flow and will own the lifecycle of the on-premises and cloud resources that power our payment gateway for Swift. Additionally, they will help maintain the smooth running of the software whilst ensuring compliance with accreditations, attestations, and scheme requirements. And you'll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50. You will be Ensuring seamless connectivity to payment flow using Swift software. Manage the lifecycle of on-premises and cloud resources for the Swift payment gateway. Maintain the smooth operation of the Swift software. Ensure compliance with relevant accreditations, attestations, and scheme requirements. What we are looking for Technical fluency in scripting and infrastructure: PowerShell or Bash, some form of planning tool (we use Azure DevOps), and familiarity with Linux or Windows environments Incident management and troubleshooting experience: Ability to resolve outages and performance issues swiftly whilst maintaining a good level of communication Understanding of financial compliance and security: Including encryption, signing, and regulatory standards Understanding of message routing Desirable skills and experience, nice to have but not essential Experience with SWIFT Alliance product suite (SAA, SAG, SNL, etc) SWIFT Project Management exposure (SWIFT Standards, Attestations, general CTB work) SWIFT Payment knowledge A little bit more about us! ClearBank is Where You Can belong: At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should - how else can we build a happy workforce and be successful as a business. We're committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they're given the trust and encouragement to do their very best work. Here are some of the things we're most proud of: 42% of our senior management roles are held by women Our enhanced family leave policies Launching our partnership with Code First Girls Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you're moving forward to the next stage; Screening: You'll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we'll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we'll let you know that too); First Interview: You'll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we'll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. Offer: Congratulations! Get ready to transform banking forever! Our commitment to you as a candidate: We will always try our best to get back to you within seven days of your interview whether you've been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. We're unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. We wish you the best of luck with your application and maybe we'll be celebrating your new role at ClearBank soon! Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company's commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.