The University of Manchester

4 job(s) at The University of Manchester

The University of Manchester Manchester, Lancashire
13/10/2025
Full time
Job Title: IT Operations Centre (ITOC) Team Leader Location: Oxford Road, Manchester Salary: £37,694 to £46,049 per annum, depending on relevant experience Job type: Full Time, Permanent. Closing date: 23/10/2025 We're stronger when we're diverse: At The University of Manchester, we're proud of our inclusive community. We welcome applications from people of all backgrounds, identities and experiences. We're building a culture where everyone belongs, is supported to grow, and can contribute their unique perspective to help shape the future of technology and innovation. Join the heartbeat of IT at The University of Manchester: At The University of Manchester - home of Alan Turing, the birthplace of the modern computer, and one of the world's leading research institutions - innovation never sleeps and neither does our technology. Our IT Operations Centre (ITOC) sits at the centre of this ecosystem, monitoring system health, safeguarding uptime, and ensuring critical digital services are there when researchers, students and partners need them most. We're looking for a technically capable, people-focused Team Leader to guide our ITOC team, who thrives in complex environments, leads with clarity and empathy, and turns operational excellence into a culture, not just a checklist. The opportunity: As the IT Operations Centre Team Leader, you'll be at the core of digital operations, leading a skilled team of analysts responsible for system monitoring, availability, and rapid incident response across one of the UK's largest and most complex university infrastructures. Within your role you will: Lead, coach and inspire your team to deliver reliable, responsive IT monitoring and support. Embed ITIL best practices and ensure standards are met for incident, problem and change management. Act as a calm, confident escalation point during critical events, ensuring clear communication and quick resolution. Collaborate with experts and partners to optimise monitoring tools, drive automation, and improve service resilience. Champion continuous improvement, building a culture that values learning, innovation and teamwork. This is a hands-on leadership role where your technical insight and ability to build trust will help keep the digital heart of the University beating smoothly, day and night. What we're looking for: Ideally, you'll bring: Proven experience leading IT operations or service monitoring teams (preferably in a 24/7 or mission-critical environment). Strong understanding of ITIL frameworks and operational processes such as incident, change and problem management. Hands-on experience with monitoring tools (e.g. SolarWinds, Zabbix, Nagios) Familiarity with CMDB management and configuration best practices. As a leader, you'll balance accountability with empathy, setting high standards while creating an environment where people feel trusted, supported and motivated to do their best work. You'll lead with integrity and transparency, encouraging collaboration, curiosity and continuous learning. Calm under pressure, you'll communicate with purpose and focus, guiding your team through complex, fast-moving situations. We don't expect you to tick every box on day one. What matters most is your mindset. If you're curious, eager to grow, and ready to make an impact, we'll give you the support, tools and trust to thrive. We're honest about our environment, it's fast-paced, complex and constantly evolving. This role isn't for everyone, it's probably not for you if: You prefer predictability and routine. You're not comfortable being on campus and leading your team in person when it counts. You find it difficult to balance hands-on technical work with people leadership. You hesitate to make decisions quickly in live operational situations. You're looking for a job where you can switch off from the bigger picture. but if you thrive in complexity, enjoy solving real-time challenges, and want to be part of a mission that keeps a world-class university running this could be your ideal next step. Why join us? At Manchester, you'll be part of something bigger a university with a legacy of discovery and a future built on innovation. You'll help power the systems that support research, teaching, and collaboration worldwide, in a role where your ideas have visible impact every day. We offer: Generous annual leave and a strong pension scheme Access to world-class facilities, wellbeing and development support A diverse, inclusive community that values curiosity, collaboration and ambition Be part of the team that keeps innovation alive, every hour of every day. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; IT Manager, IT Operations Manager, IT Support Manager, Network Manager, Technical Manager, IT Lead, may also be considered for this role.
The University of Manchester Manchester, Lancashire
03/10/2025
Full time
Job Title: AI Innovation Strategist Location: Oxford Road, Manchester Salary: UoM Grade 8 £59,966 - £71,566 depending upon experience plus a market supplement of £8,434 per annum Job Type: Fixed Term - 60 months, Full Time - 35 hours per week (1 FTE) Closing Date: 28/09/2025 Our Commitment to Inclusion. We're committed to creating an inclusive environment where everyone can thrive. We encourage applications from people of all backgrounds and lived experiences, especially those who are underrepresented in tech and leadership roles. If you're excited about this role but unsure whether you meet every requirement please apply anyway. We value potential as much as experience. Lead the University into the AI Future. Whether it's the way we work, learn, discover or make decisions, Artificial Intelligence is changing society. At the University of Manchester, we're positively embracing the opportunity AI presents, to transform the organisation boldly and responsibly. We've been pioneers before. We're doing it again. The University of Manchester has always stood at the forefront of progress. We helped usher in the computer age in 1948 with the world's first stored-program computer "The Baby" and Alan Turing helped shape what would become the foundations of AI right here on campus. Home to 25 Nobel laureates, and in the city that helped shape the industrial revolution, we've always been a place where innovation meets impact. Manchester 2035 is our long-term strategy to be recognised globally for our research, learning, and civic contribution - and AI has a critical role to play: transforming how we teach and learn, reimagining research practices, and reshaping operations. We're exploring how this fast-moving technology can support our mission: to advance knowledge, transform lives, and make a difference on a global scale. The Role: As our AI Innovation Strategist, you'll help drive the University's AI innovation strategy - shaping how we develop, test, and scale AI solutions across teaching, learning, research, and operations. Working closely with the University Director of AI Innovation, you'll translate vision into action, spotting opportunities where AI can have the biggest impact and ensuring projects deliver meaningful results. This is your opportunity to shape how one of the UK's leading research universities harnesses AI to transform education, reimagine research practices, and reshape operations. We're looking for someone who can combine strategic insight with practical delivery - a bridge between emerging technologies and real-world institutional challenges. What you will be doing: You'll be part of a small, high-impact Skunkworks innovation team, reporting directly to our Director of AI Innovation and influencing strategy across the institution. Some of the things you might find yourself doing include: Developing and maintaining an AI innovation roadmap, aligned with University priorities. Scanning emerging AI trends and applying them to higher education challenges. Leading feasibility projects that test AI applications across teaching, learning, research, and operations. Acting as a primary point of contact for stakeholders, building strong partnerships across faculties, services, and external collaborators. Supporting the Director in providing inspirational leadership and turning strategic vision into concrete plans. Coordinating multi-disciplinary project teams, ensuring projects are delivered effectively and decisions are made quickly. Helping to develop business cases for scaling up successful pilots, including benefits, costs, and change management considerations. Bringing external insight into the University by connecting with innovators and peers across sectors. What You'll Bring: This isn't a narrow technical role. It's for someone who can think strategically, deliver practically, and engage widely. We're less interested in ticking every box than we are in finding someone with the right mindset: curious, thoughtful, and able to bring people with them. Ideally, we are expecting to see: Deep expertise in AI technologies, applications, and their potential for higher education. A strong grasp of ethical, legal, and regulatory considerations around AI adoption. Experience in delivering and scaling AI-enabled projects with demonstrable impact. Excellent communication skills - able to make complex concepts clear and compelling. Advanced analytical and problem-solving skills to assess opportunities and risks. Project management expertise, balancing multiple initiatives and ensuring timely delivery. A proven ability to engage and influence stakeholders across diverse disciplines. What You'll Get: 29 days annual leave, plus bank holidays and December closure days Generous pension scheme Flexible and hybrid working Access to a wide range of staff benefits, including discounts, wellbeing support, and development programmes The chance to lead change in one of the UK's most forward-looking universities Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of; AI Product Manager, Head of AI, AI Strategist, Digital Transformation Lead, AI Consultant, Chief Innovation Officer may also be considered for this role.
The University of Manchester Manchester, Lancashire
02/10/2025
Full time
Job Title: AI Skills Lead Location: Oxford Road, Manchester Salary: UoM Grade 7 £47,389 - £58,225 per annum depending on experience Job Type: Fixed Term - 60 months, Full Time - 35 hours per week (1 FTE) Closing Date: 28/09/2025 Our Commitment to Inclusion: We're committed to creating an inclusive environment where everyone can thrive. We encourage applications from people of all backgrounds and lived experiences, especially those who are underrepresented in tech and leadership roles. If you're excited about this role but unsure whether you meet every requirement please apply anyway. We value potential as much as experience. Lead the University into the AI Future: Whether it's the way we work, learn, discover or make decisions, artificial Intelligence is changing society. At the University of Manchester, we're positively embracing the opportunity AI presents, to transform the organisation boldly and responsibly. We've been pioneers before. We're doing it again. The University of Manchester has always stood at the forefront of progress. We helped usher in the computer age in 1948 with the world's first stored-program computer "The Baby" and Alan Turing helped shape what would become the foundations of AI right here on campus. Home to 25 Nobel laureates, and in the city that helped shape the industrial revolution we've always been a place where innovation meets impact. Manchester 2035 is our long-term strategy to be recognised globally for our research, learning, and civic contribution and AI has a critical role to play, transforming how we teach and learn, reimagining research practices and reshaping operations. We're exploring how this fast-moving technology can support our mission: to advance knowledge, transform lives, and make a difference on a global scale. Artificial Intelligence is already reshaping how we learn, research, and work, but we're at the early stages of this journey. AI is starting to touch every part of university life, from how we support students, to how we conduct research, to how our professional services operate. But for AI to make a real difference, people across the University need the skills, confidence, and curiosity to use it well. That's why we're looking for an AI Skills Lead: to help our community build the confidence and capability to use AI in informed, inclusive and impactful ways. The Role: As our AI Skills Lead, you'll drive the University's learning strategy for AI and data literacy, working across faculties and functions to ensure that every colleague and student is equipped to understand, engage with, and use AI meaningfully. This is your opportunity to shape how one of the UK's leading research universities harnesses AI to drive innovation, enhance education, and transform operations. We're looking for someone to lead the development of AI and data literacy across the University. Someone who can connect the dots between strategy and action, between emerging technologies and real-world challenges, and most importantly, between people. What you will be doing: You'll be part of a small, high-impact Skunkworks innovation team, reporting directly to our Director of AI Innovation and influencing strategy across the institution. This is a new and evolving role, so you'll have plenty of space to shape it, but some of the things you might find yourself doing include: Designing a University-wide approach to AI skills from short-term needs to long-term capability Working with teams across research, teaching, and operations to understand their learning goals Supporting academic and professional services colleagues to build AI into their own work Building or sourcing learning content and resources that are inclusive, engaging, and accessible Nurturing a culture of experimentation encouraging teams to explore, test, and share what works Connecting with partners, peers, and innovators across higher education and beyond Ideally, we are expecting to see: Deep understanding of AI technologies and their application Experience designing and delivering large-scale digital or AI learning strategies Ability to build stakeholder buy-in and shape complex, cross-institutional initiatives Excellent communication able to translate complex concepts into accessible, engaging content What You'll Get: 29 days annual leave, plus bank holidays and December closure days Generous pension scheme Flexible and hybrid working Access to a wide range of staff benefits, including discounts, wellbeing support, and development programmes The chance to lead change in one of the UK's most forward-looking universities Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of; AI Team Leader, AI Skills Manager, AI Skills Coordinator, AI Director, AI Skills Director, AI Specialist, AI Principal, may also be considered for this role.
The University of Manchester Manchester, Lancashire
01/10/2025
Full time
Job Title: Scrum Master Location: Oxford Road, Manchester Salary: £47,389 to £58,225 per annum depending on relevant experience Job Type: Fixed Term - 24 months, Full Time Closing Date: 06/10/2025 Are you ready to drive agile change at one of the UK's leading universities? The University of Manchester invites applications for the position of Scrum Master within the Evolve Integrations Project, an initiative delivering essential new capabilities to enhance how we connect with and serve our community. This full-time, fixed-term role is vital to ensuring the successful delivery of project outcomes by implementing agile methodologies, tools, and techniques to optimise workflows through ongoing improvement cycles. We are seeking a Scrum Master with a proven track record of excelling in dynamic environments, embracing complex challenges, and achieving significant results. The successful candidate will collaborate effectively with staff, contractors, and consultants, pragmatically applying agile practices while adapting to shifting priorities and diverse working styles. While sprints, retrospectives, and ceremonies form part of the methodology, the emphasis remains on flexibility, facilitation, and achieving outcome-focused delivery. Who we're looking for: As an adaptable Scrum Master, you excel in dynamic and complex environments. You demonstrate the ability to adapt effectively and facilitate change. You possess an in-depth understanding of agile frameworks (Scrum, Kanban, SAFe, etc.) and know how to apply them with pragmatism and purpose. You work well with both people and processes, focusing on mentoring, clear communication, and removing obstacles. Your role goes beyond standard routines to empower teams and deliver value efficiently. When working with stakeholders unfamiliar with agile, you provide guidance and ongoing support to keep projects moving forward. Your approach prioritises practical outcomes, rapid learning, and continuous improvement over rigid adherence to process frameworks. You efficiently identify potential obstacles and take proactive measures to address them. You possess the ability to analyse key metrics, identify trends, and promptly deliver insightful reports. What we're looking for: We're looking for a pragmatic, adaptable Scrum Master who thrives in complexity and who has: Experience leading mixed teams (staff, contractors, consultants) in complex, high-stakes projects. Proven ability to adapt agile practices to fit real-world delivery, not just theory. Confidence engaging stakeholders who may be new to agile, building understanding and alignment. Coached mixed teams and building buy-in with non-technical stakeholders. Confident with agile tools (Jira, Confluence, Planner, Monday). Knowledge of cloud-based technologies and platform-as-a-service (desirable). Certified Scrum Master (CSM) or Professional Scrum Master (PSM) (desirable). A pragmatic, outcome-focused mindset Campus presence: you can ideally commit to being on-site at least 1 day a week initially, enabling high-touch collaboration and team cohesion. If you're excited by complexity, thrive on experimentation, and want to shape agile delivery in a transformative University programme, this is the role for you. Why join us? Be part of a world-class university with bold digital ambitions. Work on projects that have real impact on teaching, research, and student experience. Join a collaborative IT culture where your ideas and growth are valued. What you'll get in return: Generous holiday allowance, excellent pension scheme, and staff wellbeing support. Inclusion matters here. We're proud to be an equal opportunities employer. We value diversity of thought and background, and we know teams are stronger when they reflect the communities we serve. If you're excited by this opportunity but don't meet every requirement, we still encourage you to apply. As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit. Our University is positive about flexible working. Hybrid working arrangements may be considered. Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application. Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any CV's submitted by a recruitment agency will be considered a gift. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of; Scrum Lead, Agile Coach, Product Owner, Project Manager, Program Manager, may also be considered for this role.

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