Winner Recruitment

Are you an experienced IT Technician looking for a new opportunity in Birmingham? Winner Education are working closely with a school in North Birmingham in assisting them with the recruitment of a School IT Technician. The role is full time, 8:30-4:30pm Monday to Friday. You will be required to start in January on a long-term placement with the potential to become permanent for the right candidate. Duties and Responsibilities: Ensure dedicated ICT areas are ready for use each day and are in good working order Provide support to end users as required by assessing incoming incidents Check hardware regularly and report any faults Keep accurate and timely records within the incident monitoring system Proactively assist staff in solving any problems with using the school s network Liaise with the ICT Manager and external agencies/companies as necessary Maintain and update IT stock, warranties and software licences in accordance with the asset register, ensuring that all hardware is security marked Maintain the schools hardware database, network printers, video / audio editing facilities, interactive whiteboards and projectors Provide assistance in coordinating the testing and installation of new 3rd party software or services. The successful School IT Technician will: Have sound understanding and relevant experience of ICT and computing to include both software and hardware. Demonstrate good communication skills Have technical experience of receiving and resolving ICT issues within schools across a range of devices. Show a willingness to learn new skills and take on appropriate additional responsibilities Why supply with Winner Education? PAYE payroll as standard! Competitive rates of pay! Local work! £200 referral fee if you refer a teacher or TA for Winner Education! FREE CPD training courses! Flexible working No obligation say yes to the work you want! When you register with Winner, you will be assigned a specialist consultant who has been working with schools for 12 years and will be able to guide and support you through your assignments. If you are interested in our School IT Technician role in North Birmingham or would like more information on how Winner Education can support your school journey, please contact Dan on (phone number removed). Winner Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS check and provide 2 satisfactory references, including one from their most recent employer.

Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials / Degree etc in this field of expertise and who is looking for a future career but has not got the experience . This company is a very well established company based in Saltley in Birmingham .This will be a full time Temporary permanent role working Monday Friday between 8.00am 17.00pm Pay Rate From £12.21 per hour Depending on experience We are looking for an individual with a passion for technology and someone who is driven to provide technical solutions. You will ideally need to have a good understanding of computer systems , mobile devices, and other technical products Overview / To have the ability to: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve Mobile devices and system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they work for. Monitor, respond to and document all service support requests and resolutions via telephone or email to support clients Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Manage equipment inventory, including booking out of replacement parts, as well as arranging collection and return of faulty goods. A good understanding of MS Windows, installation and configuration of Windows drivers and troubleshooting of general technical issues of products Coordinating with and providing support to remote field operatives, client IT personnel and contractor IT personnel as required. Completing administrative aspects of the role whilst striving to identify and eliminate errors. Install, configure, and maintain any related hardware. Tear down, rebuild, repair and refurbish hardware and goods for redeployment. Key Skills Required You will need excellent customer service and communication skills. Ability to diagnose and resolve hardware, firmware and software issues relating to all products Be well-versed in all aspects of computer systems configuration, set up, and maintenance. Hands on approach to PC hardware and basic system building skills. Mechanical and electrical aptitude will be an advantage. Demonstrate analytical skills and an ability to troubleshoot and think independently Knowledge of Linux based operating systems would be advantageous but not essential Diagnosing and troubleshooting hardware and software issues affecting mobile devices and other products Performing maintenance and updates to ensure optimal software/hardware performance. If you are available and have the correct accreditations or degree level in this sector please apply online and one of our consultants will get back to you asap