Rubicon Consulting
Bristol, Gloucestershire
Rubicon Consulting is currently recruiting for TSA Business Analyst on a 6 Month Contract, based in Bristol. Role Summary The Business Analysis Specialist leads discovery and scoping to understand business objectives, define problems, assess feasibility and identify stakeholders. Translates insights into structured requirements, designs end-to-end processes, and acts as a liaison between business and technical teams, ensuring solutions are customer-centric, fit for purpose and cost-effective. The role assures compliance, contributes to continuous improvement, and can mentor other analysts to uplift capability and embed best practice. Responsibilities Leads discovery, scoping and options analysis to clearly define business problems, customer needs and value opportunities for change. Translates insights into clear, structured requirements (business, functional, non-functional, data), epics, features and user stories that enable effective delivery across squads. Designs end-to-end business processes, journeys and capabilities that align with customer objectives, standards and operational feasibility, including unhappy path and edge-case analysis. Works across business, product, engineering and service design teams to assess solution feasibility, align priorities, and support evidence-based decision-making. Produces high-quality analysis artefacts including process maps, capability maturity assessments, data requirements and options papers, maintaining traceability to outcomes. Supports the definition of MVPs/MMPs, phasing and road mapping to enable incremental delivery and maximise customer and business value. Ensures requirements and designs meet standards and contributes to quality assurance of BA outputs within the function. Acts as an expert practitioner and mentor for other Business Analysts, sharing practices, coaching on tools and methods, and supporting capability uplift across the function. Collaborates with key stakeholders, and uses appropriate escalation paths, to manage alignment, mediate conflicting needs, and ensure shared understanding of scope, requirements and trade-offs. Contributes to the continuous improvement of ways of working, reusable patterns, tools and frameworks to drive consistency and efficiency. Requirements Preferably experience with the Telecoms Security Act, regulatory delivery and compliance-led change, with the ability to translate obligations into clear, practical delivery requirements. Strong business analysis experience, including discovery, requirements definition, stakeholder mapping, process analysis, options assessment and business requirements documentation. Confident working across complex technology, security and operational environments, bringing structure to ambiguity and helping teams understand what needs to be delivered and why. Experience creating and maintaining high-quality analysis artefacts, such as business requirements, process maps, capability mappings, requirements traceability, RAID inputs, decision logs and evidence packs. Able to build trusted relationships with stakeholders at different levels, constructively challenge assumptions and drive shared understanding across business, delivery, architecture, security and compliance teams. Comfortable analysing complex information, dependencies, funding assumptions and delivery evidence to support decisions, change requests, prioritisation and regulatory reporting. Practical understanding of agile and hybrid delivery, including defining epics, features, user stories, acceptance criteria, MVP/MMP scope and phased delivery approaches. Strong attention to detail, with the ability to validate information, identify gaps and ensure requirements remain aligned to outcomes, scope, controls and delivery plans. Clear and confident communicator, able to simplify complex information into well-structured written outputs, concise recommendations and senior stakeholder updates. Collaborative, resilient and outcome-focused, with the judgement to know when to escalate, when to challenge and when to bring teams together to unblock delivery. Our Company Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time!
Rubicon Consulting is currently recruiting for TSA Business Analyst on a 6 Month Contract, based in Bristol. Role Summary The Business Analysis Specialist leads discovery and scoping to understand business objectives, define problems, assess feasibility and identify stakeholders. Translates insights into structured requirements, designs end-to-end processes, and acts as a liaison between business and technical teams, ensuring solutions are customer-centric, fit for purpose and cost-effective. The role assures compliance, contributes to continuous improvement, and can mentor other analysts to uplift capability and embed best practice. Responsibilities Leads discovery, scoping and options analysis to clearly define business problems, customer needs and value opportunities for change. Translates insights into clear, structured requirements (business, functional, non-functional, data), epics, features and user stories that enable effective delivery across squads. Designs end-to-end business processes, journeys and capabilities that align with customer objectives, standards and operational feasibility, including unhappy path and edge-case analysis. Works across business, product, engineering and service design teams to assess solution feasibility, align priorities, and support evidence-based decision-making. Produces high-quality analysis artefacts including process maps, capability maturity assessments, data requirements and options papers, maintaining traceability to outcomes. Supports the definition of MVPs/MMPs, phasing and road mapping to enable incremental delivery and maximise customer and business value. Ensures requirements and designs meet standards and contributes to quality assurance of BA outputs within the function. Acts as an expert practitioner and mentor for other Business Analysts, sharing practices, coaching on tools and methods, and supporting capability uplift across the function. Collaborates with key stakeholders, and uses appropriate escalation paths, to manage alignment, mediate conflicting needs, and ensure shared understanding of scope, requirements and trade-offs. Contributes to the continuous improvement of ways of working, reusable patterns, tools and frameworks to drive consistency and efficiency. Requirements Preferably experience with the Telecoms Security Act, regulatory delivery and compliance-led change, with the ability to translate obligations into clear, practical delivery requirements. Strong business analysis experience, including discovery, requirements definition, stakeholder mapping, process analysis, options assessment and business requirements documentation. Confident working across complex technology, security and operational environments, bringing structure to ambiguity and helping teams understand what needs to be delivered and why. Experience creating and maintaining high-quality analysis artefacts, such as business requirements, process maps, capability mappings, requirements traceability, RAID inputs, decision logs and evidence packs. Able to build trusted relationships with stakeholders at different levels, constructively challenge assumptions and drive shared understanding across business, delivery, architecture, security and compliance teams. Comfortable analysing complex information, dependencies, funding assumptions and delivery evidence to support decisions, change requests, prioritisation and regulatory reporting. Practical understanding of agile and hybrid delivery, including defining epics, features, user stories, acceptance criteria, MVP/MMP scope and phased delivery approaches. Strong attention to detail, with the ability to validate information, identify gaps and ensure requirements remain aligned to outcomes, scope, controls and delivery plans. Clear and confident communicator, able to simplify complex information into well-structured written outputs, concise recommendations and senior stakeholder updates. Collaborative, resilient and outcome-focused, with the judgement to know when to escalate, when to challenge and when to bring teams together to unblock delivery. Our Company Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time!
Rubicon Consulting
Stafford, Staffordshire
Rubicon Consulting is currently recruiting for Technical Support Engineer on a 6 Month Contract, based in Staffordshire. Role Summary Reporting to the UK Service Leader, the Lead Technical Application Engineer is a key member of the Grid Automation Services operations team, providing technical leadership that supports service growth, customer confidence, and high-quality project execution. The role provides engineering support, conducts customer site surveys, supports commercial proposals, responds to customer technical enquiries, and delivers training for installed Protection and Control systems. The position requires sound technical judgement, structured problem solving, and clear engagement with customers and internal teams to resolve issues effectively. Essential Responsibilities Review, analyse, and resolve assigned customer application enquiries using sound engineering principles while meeting business standards, procedures, quality expectations, and response deadlines. Support the commercial and sales teams by defining technically robust solutions aligned with customer specifications, scope expectations, and service delivery capability. Provide technical support to Operations and Service teams during project execution, factory acceptance testing, site acceptance testing, and commissioning activities. Support Protection and Control system engineering tasks, including technical review, issue investigation, and application guidance. Manage fault reports and customer complaints in line with defined procedures, ensuring timely technical input and clear customer communication. Support internal and external training activities, including classroom-based training and commissioning-focused knowledge transfer. Build knowledge of new products, systems, and industry standards to strengthen technical capability and support continuous improvement across the service organisation. Requirements Mandatory Requirements: Minimum BSc in Electrical Engineering, or equivalent qualification, with four to five years of relevant project or service experience. Experience with Substation Automation Systems, including technical support, testing, maintenance, and commissioning in transmission, distribution, industrial, or power plant environments. Ability to analyse customer applications and produce clear, accurate technical reports. Understanding of protection and control testing practices, tools, and equipment. Ability to travel within the UK and overseas as required. Fluent English, with the ability to communicate effectively with customers in writing and verbally. Preferred Experience: Proven knowledge of protection relays and Substation Automation solutions. Desired Characteristics: Working-level knowledge of substation protection and control system applications across transmission, distribution, and industrial environments. Ability to organise priorities, manage workload, and deliver against agreed milestones. Strong problem identification, root-cause analysis, and solution development skills. Sound judgement under pressure, with the ability to manage multiple customer enquiries simultaneously. Strong interpersonal and negotiation skills, with a constructive and customer-focused approach. Excellent verbal and written communication skills, with the ability to work effectively across departments. Collaborative working style with strong self-motivation, flexibility, and commitment to continuous learning. Self-starting team player with a strong sense of urgency and the ability to deliver to tight deadlines. Our Company Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time!
Rubicon Consulting is currently recruiting for Technical Support Engineer on a 6 Month Contract, based in Staffordshire. Role Summary Reporting to the UK Service Leader, the Lead Technical Application Engineer is a key member of the Grid Automation Services operations team, providing technical leadership that supports service growth, customer confidence, and high-quality project execution. The role provides engineering support, conducts customer site surveys, supports commercial proposals, responds to customer technical enquiries, and delivers training for installed Protection and Control systems. The position requires sound technical judgement, structured problem solving, and clear engagement with customers and internal teams to resolve issues effectively. Essential Responsibilities Review, analyse, and resolve assigned customer application enquiries using sound engineering principles while meeting business standards, procedures, quality expectations, and response deadlines. Support the commercial and sales teams by defining technically robust solutions aligned with customer specifications, scope expectations, and service delivery capability. Provide technical support to Operations and Service teams during project execution, factory acceptance testing, site acceptance testing, and commissioning activities. Support Protection and Control system engineering tasks, including technical review, issue investigation, and application guidance. Manage fault reports and customer complaints in line with defined procedures, ensuring timely technical input and clear customer communication. Support internal and external training activities, including classroom-based training and commissioning-focused knowledge transfer. Build knowledge of new products, systems, and industry standards to strengthen technical capability and support continuous improvement across the service organisation. Requirements Mandatory Requirements: Minimum BSc in Electrical Engineering, or equivalent qualification, with four to five years of relevant project or service experience. Experience with Substation Automation Systems, including technical support, testing, maintenance, and commissioning in transmission, distribution, industrial, or power plant environments. Ability to analyse customer applications and produce clear, accurate technical reports. Understanding of protection and control testing practices, tools, and equipment. Ability to travel within the UK and overseas as required. Fluent English, with the ability to communicate effectively with customers in writing and verbally. Preferred Experience: Proven knowledge of protection relays and Substation Automation solutions. Desired Characteristics: Working-level knowledge of substation protection and control system applications across transmission, distribution, and industrial environments. Ability to organise priorities, manage workload, and deliver against agreed milestones. Strong problem identification, root-cause analysis, and solution development skills. Sound judgement under pressure, with the ability to manage multiple customer enquiries simultaneously. Strong interpersonal and negotiation skills, with a constructive and customer-focused approach. Excellent verbal and written communication skills, with the ability to work effectively across departments. Collaborative working style with strong self-motivation, flexibility, and commitment to continuous learning. Self-starting team player with a strong sense of urgency and the ability to deliver to tight deadlines. Our Company Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time!
