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2nd/3rd line Support Engineer (MSP Experience Required) Permanent IT Support BBBH80 Conor May-Payne Apply now Job Title: 2nd/3rd line Support Engineer (MSP Experience Required) Location: Reading The Role A leading Managed Service Provider is seeking a talented 3rd line support engineerto join their dynamic team. Specializing in IT support, CRM, and software development, this organization is dedicated to providing excellent service to its clients while fostering a supportive and growth-oriented workplace. Perks and Benefits : 22 days holiday (increasing with tenure) Matched company pension scheme Sick pay Free on-site parking Monthly team lunch clubs and social events Onsite facilities, including a pool table and football table Company laptop This role also offers career development opportunities, with a focus on supporting employees to achieve their professional goals. Key Responsibilities Provide technical support via phone, email, or in person. Troubleshoot and resolve issues with operating systems, software applications, and hardware (including desktops, laptops, servers, routers, printers, and firewalls). Log and manage incidents using the service desk ticketing system. Set up and configure computer systems. Document customer interactions, solutions, and processes to build a comprehensive knowledge base. Collaborate with team members to escalate and resolve complex issues. Contribute to team development by sharing knowledge and assisting with training. Create and maintain technical documentation and reports. Requirements Proficiency in Windows operating systems and networking essentials (knowledge of MacOS is a plus). Strong knowledge of: Windows Server (Domains, Active Directory, DHCP, DNS), Microsoft 365 (Teams, Exchange, SharePoint, Intune, AutoPilot), Virtualization platforms (VMware ESX, vCenter, or Hyper-V), Familiarity with remote desktop tools and help desk software. Additional experience with Sophos, Egnyte, or Ubiquiti is highly desirable If you have a portfolio website, please share the link here: Message Please note: Due to the high volume of exceptional CVs we receive, we may not be able to respond to each candidate individually. However, we'll carefully review your CV to see if it aligns with our current job openings. If your skills are a perfect match, a recruiter will be in touch to discuss the opportunity further. Helpdesk Technical Support Engineer - MSP Experience Required View job Omagh, County Tyrone Permanent View job Service Desk Team Lead Permanent View job Service Desk Team Lead Permanent View job 1st Line Support Analyst Guildford, Surrey Permanent View job

AI Solutions Architect - Build Our In-House AI Environment Location: London (onsite) Type: Full-time Permanent Salary: Up to £120k total compensation About Us We're an ambitious technology company using advanced Machine Learning (ML) and Natural Language Processing (NLP) to power next-generation products. Until now, our AI projects have relied on third-party engines deployed via Docker - but it's time to take the next step. We're ready to build our own in-house AI environment, giving us full control over our models, data, and innovation pipeline. To make that happen, we're looking for an AI Infrastructure Lead - someone with the technical depth and vision to architect, implement, and scale an environment capable of supporting multiple ML and NLP initiatives across the business. The Role As our first senior AI hire, you'll take ownership of designing and building the foundation of our AI ecosystem. You'll shape the infrastructure strategy, establish our MLOps pipelines, and work closely with product and data teams to enable seamless model development and deployment. Once the environment is established, you'll play a key role in recruiting and mentoring two mid-level AI engineers who will join your team. Responsibilities Architect, build, and maintain an in-house AI environment (on-prem or hybrid cloud). Design MLOps workflows for training, deploying, and monitoring models. Integrate and manage containerized AI engines (Docker/Kubernetes). Establish best practices for model versioning, data pipelines, and reproducibility. Collaborate with ML and NLP researchers to optimize infrastructure for experimentation. Set up CI/CD pipelines, monitoring tools, and scalable compute infrastructure. Lead future recruitment and mentoring of additional AI engineers. Required 5+ years of experience in machine learning, data science, or AI system design. Proven track record of deploying ML models or LLM-based applications to production.Strong programming fundamentals, including data structures and algorithms. Hands on experience with transformers, embeddings, and vector databases. Experience running AI workloads on offline or on premise platforms (non-cloud environments). Solid understanding of data pipelines, APIs, and scalable system architecture. Preferred Experience leading small teams or mentoring other engineers. Familiarity with MLOps tools and best practices. Background in integrating AI solutions into enterprise products. Awareness of privacy, bias mitigation, and model explainability techniques. What We Offer Opportunity to design and own the company's AI infrastructure from the ground up. Work with cutting edge AI technologies in a hands on, high impact role. Leadership path - build your own AI engineering team. Competitive salary (up to £120k), flexible working, and professional growth opportunities. Ready to build the foundation of our AI future? Apply now and help us shape an intelligent, scalable, and independent AI ecosystem.

A technology company in London is seeking an AI Solutions Architect to build their in-house AI environment, manage MLOps workflows, and mentor junior engineers. The ideal candidate has strong experience in AI system design, solid programming skills, and a track record in deploying ML applications. This full-time role offers a competitive salary of up to £120k, along with professional growth opportunities in a cutting-edge AI environment.

We are currently recruiting for a Digital agency that specialises within the educational sector. We are looking for a .NET Developer to join their team, you will have an exceptional eye for detail and the ability to ensure quality assurance across product deliverables. Role: .NET Developer Salary: Up to £60,000 Location: Remote Key Responsibilities: Your primary focus will be the development of the data insights module /platform. Building of recommendation systems The development of Artificial Intelligence smart cropping of videos and images. Tech Stack C#, .NET Core HTML, CSS, JavaScript SQL Server / MongoDB Experience within Azure DevOps and CI/CD If you are interested and wish to learn more please apply or get in touch. ???? Interviews are taking place immediately!

We are currently recruiting for an ambitious organisation with great core values and a clear mission to shake up the energy sector for the future!?? As the Software Developer, you will be an integral member of a small but rapidly growing Engineering team, whilst delivering high-quality software regularly, you will utilise agile methodologies, as well as writing clean code and contributing towards designing and implementing solutions within their platform. This role would suit someone who has a strong work ethic, proven problem solver, and an ambition to work within an organisation where your input will contribute heavily to the team. Role: Software Developer Salary: Up to £45,000 Location: Remote (Nottingham) Key Responsibilities: Experience within C#, .Net, JavaScript/TypeScript, and React or Angular Beneficial to have experience/exposure within AWS or Azure but not essential Designing, developing, and implementing technical solutions to support the day-to-day operations. To learn more please apply right away, Interviews are taking place immediately! ?? ??

BI Developer Location - Fully Remote Salary Package: £40,000 Key words - BI Developer / BI Analyst / SQL Developer / SSIS / SSAS / Power BI / DAX / Remote A fantastic opportunity has Come up for a BI Developer to join a truly ambitious organisation that has put in place plans for their Business Intelligence team to grow. The successful applicants will have key responsibility in developing the clients use of Business Intelligence Software to deliver their approach to customer and business intelligence. The role will also involve regular collation, provision, analysis and reporting of intelligence and data that supports the business, informs activity and supports the Continuous Improvement Programme (CIP) as well as leads to greater understanding of our customers Your main responsibilities will include: Development, implementation and maintenance of complex data systems and solutions. BI solutions (analysis/reporting/dashboard) based on SQL including SSIS/SSAS/Power BI/DAX. Develop reports that enable services to operate effectively and understand and report current levels of performance whilst at all times ensuring data is accurate. Research, review, and analyse the effectiveness and efficiency of existing report procedures and develop strategies for enhancing or further leveraging these processes. Meet with stakeholders, business units, and end users to define reporting and intelligence requirements and goals and lead on implementation of new or improved processes to respond to this. To lead in the continuing technical development of our business intelligence software (Power BI). To act as a key point of contact for data, reports, training and queries and build applications where requested. Regular and active use of Power BI including development of key applications and regular analysis of intelligence and customer satisfaction. Be a team player by working closely with colleagues and Business Excellence team to provide business intelligence and information. To provide effective partnering with teams across the Group, helping them to achieve their goals through intelligence led decision making. Review, develop and maintain reports that enable services to operate effectively and understand current levels of performance whilst ensuring data is accurate. Advise business units and end users regarding appropriate, effective, and efficient use of organisational reporting capabilities and functions. Develop our Intelligence position and functionality in order to helps us improve the organisations approach to business and customer intelligence. Identify ways of utilising external intelligence within our systems and intelligence tools. Experience Required: Intermediate knowledge and understanding of the fundamentals of SQL/SQL Server management, Visual Studio and QL relational database and extensive knowledge and competence in Access and Excel Intermediate understanding of report writing and technical requirements analysis Proven ability to adapt to changing technologies Established fault diagnosis & troubleshooting Skills If you feel you have the required skills and experiance to be considered for this role, and wish to apply, please forward an up to date version of your CV, and someone in the recruitment team will get back to you within 24 hours Key words - BI Developer / BI Analyst / SQL Developer / SSIS / SSAS / Power BI / DAX / Remote Key words - BI Developer / BI Analyst / SQL Developer / SSIS / SSAS / Power BI / DAX / Remote Key words - BI Developer / BI Analyst / SQL Developer / SSIS / SSAS / Power BI / DAX / Remote Key words - BI Developer / BI Analyst / SQL Developer / SSIS / SSAS / Power BI / DAX / Remote

PowerBI Developer Location: Solihull - Central (3 days a week WFH) Salary: up to £65,000 - (12 MONTHS FIXED TERM CONTRACT) Buzz words - BI Analyst / SQL Developer / BI Developer / PowerBI Developer / PowerBI / SQL / Excel / Fixed term Contract Opportunity An exciting opportunity has come up to work for a genuine market leader in their Analytics team working as a BI Developer. This opportunity has come up because of someone leaving the role to go on Maternity leave, but there is also strong possibilities for this role to be made permanent as the team is always growing. Purpose of the role The purpose of the role is to produce, analyse and interpret management information for use by all divisions across the organisation. Working within the Business Analytics function is responsible for the data warehousing, reporting, analysing and pricing for all Group activity. The role has a focus on delivering the Business Intelligence requirements to stakeholders across the organisation. The Senior BI analyst will be solving reporting problems by extracting, analysing and interpreting data from a variety of sources and producing data visualisations allowing the end-user to self-serve. The Senior BI analyst will also be a sounding board for junior team members in the absence of the Business Intelligence Manager. Duties and responsibilities Design and develop automated solutions/systems to assist the business in its operation, using Power BI, Excel and the Microsoft SQL Server suite of products Design and build Power BI data models. Use data engineering skills to transform and prepare data for use within the models Analysing trends in the performance and behaviour of the Group's loan assets based upon historical data Production of regular reporting which supports the Group's activities, including the operational strategies Assist in projects on a wide range of Group initiatives Production of regular and ad hoc reporting solutions as and when requested by the business areas across the Group Producing analysis and insight to understand customer trends and behaviours and identify potential regulatory impacts on the Groups assets Provide recommendations to the business based on the results of analysis undertaken Support junior team members by assisting to develop individual skillsets Skills Ability to analyse & understand complex datasets, and interpret and present results in a clear and concise manner Focus on using own initiative, and adopting a logical and systematic approach to work Strong commercial acumen Analytically focussed & detail conscious Excellent written and verbal communication skills Ability to work as part of a team Ability to work under own direction when required with minimal supervision Qualifications and experience A background in SQL, Excel and Power BI is required. Experience within the Financial Services Industry and a degree in a relevant discipline would be desirable. If you feel you have the required skills and experience to be considered for this opportunity and would like to hear more details, please forward an up to date version of your CV, and you will be contacted back within 24 hours! Buzz words - BI Analyst / SQL Developer / BI Developer / PowerBI Developer / PowerBI / SQL / Excel / Fixed term Contract Buzz words - BI Analyst / SQL Developer / BI Developer / PowerBI Developer / PowerBI / SQL / Excel / Fixed term Contract Buzz words - BI Analyst / SQL Developer / BI Developer / PowerBI Developer / PowerBI / SQL / Excel / Fixed term Contract Buzz words - BI Analyst / SQL Developer / BI Developer / PowerBI Developer / PowerBI / SQL / Excel / Fixed term Contract