BOSS Professional Services LTD

Product Owner: The product is a cloud native high volume/ high transactional platform designed to streamline their client's daily operations. The software centralises client orders and bookings, automates payments, and synchronises in real-time across major business-related aggregated websites and apps. THE ROLE We are seeking a detail-oriented Product Owner to join our growing team. In this role, you will combine creative thinking with technical understanding to craft intuitive solutions for our platform. Key Responsibilities: Design solutions for enhancements to the customer-facing applications, both web and mobile In conjunction with the Head of Development and Head of Product, drive the full product development lifecycle from inception, development, go live, and post go live support Monitor key product metrics and KPIs as input into the product design process Engage with key customers, collate their feedback and iterate the product strategy and roadmap accordingly. Interpret needs, objectives, and direction from multiple sources of input. Listen to users, brainstorm, always have an eye on the competitor, be inclusive and leverage internal talent. Conduct Business reviews and UAT Triage, investigate and prioritise fixes and maintenance Conduct research into competitor solutions ABOUT YOU Required Skills and Experience: You must be eligible to work in the UK A university degree is required (Bachelor minimum) 3-4 years experience as Product Owner / Business Analyst on a product involving significant data flows or mappings Good knowledge of agile software development processes, especially in a B2B context Critical thinking and the ability to create complete solutions from high level roadmaps Strong communication skills and the ability to translate complex ideas into simple concepts Passionate and keen to continually innovate and move the product forwards Detail-oriented Understanding how something works is not enough for you, you also want to understand why Knowledge of SQL, databases and good data structures is a plus Knowledge of UI mock-up tools is a plus Self-motivated and able to work under high level direction Personal Qualities: Meticulous attention to detail in both visual design and technical documentation Natural curiosity about how things work "under the hood" Eager to understand both the "what" and the "how" of feature implementation Clear communication and reasoning Ability to defend and explain technical decisions Self-motivated with ability to manage multiple priorities

RHEL Senior Linux Engineer Our client is a technology driven cloud native service provider. They are seeking an experienced Senior Linux Engineer is responsible and accountable for the smooth running of their Red Hat orientated technology stack. Essential skills for the Senior Linux Engineer: Manage internal and external information technology and computer systems including: RHEL/ Red Hat Linux Servers MySQL, MSSQL and Postgres databases. iSCSI SAN Technologies. Xenserver Clustered virtualized environment. Experience in firewall configuration and management. Solid experience in network configuration and management. System monitoring. Monitor, troubleshoot, and optimize network performance, ensuring high availability and minimal downtime. Microsoft AD and Remote Desktop Services (W2019). Experience of PowerShell/Bash scripting (Bash, Korn, C, Shell, etc). Desirable skills: M365/ MS Exchange Container based infrastructure (Docker / Kubernetes). IP Based phone system. Linux certifications Experience of Cloud based environments (AWS/ M365) Dell server hardware The day-to-day duties for the Senior Linux Engineer are: Maintain the company's DR infrastructure. Monitoring of key systems to ensure availability and capacity requirements are met. Be responsible for the scheduling and prioritisation of I&O tasks. Work closely with the senior management team to develop, implement and coordinate systems and procedures. Ensure systems and procedures conform to the company security policies. Audit systems to identify problematic areas. Ensure systems are available to meet company SLAs. Be available to troubleshoot / rectify any issues. The personal specification for the Senior Linux Engineer includes: Excellent knowledge of technical management, information analysis and of Linux hardware/ software systems. ITIL experience. Team focused; motivated; innovative; diligent. Enjoys working in a fast-paced and time pressured environment. Exceptional organisational skills. Pays strong attention to detail. Excellent time management and communication skills.

Senior Azure Support Engineer Location: Richmond-Upon-Thames This is a hybrid role. You must be British for Security Clearance reasons We are hiring for a Senior Azure Support Engineer to join a growing business and be responsible for the maintenance and support of the Azure Cloud Environment that hosts SaaS web-based applications. The environment operates hundreds of Single Tenant (ST) and Multi-Tenant (MT) deployments across Azure, each with their own servers, database, and storage. This role exists to keep every deployment reliable resolving ensuring uptime and building automation. Investigating and fixing complex application and infrastructure issues. Monitoring capacity, performance, and error budgets across all deployments. Designing automation and tooling to improve reliability and reduce manual work. Technical Skills required for the Senior Azure Support Engineer 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS. Proven track record in incident resolution and root cause analysis. Experience working with both multi-tenant and single-tenant cloud architectures. Strong background in supporting C#/ .NET Core/ MVC web applications with SQL Server backends and Azure Blob Storage. Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language). Proficient in SQL for investigation and remediation. Scripting and automation skills in PowerShell and/or C#. Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies. Experience in capacity planning, SLOs, and error budget management Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting). The Senior Azure Support Engineer responsibilities and tasks: Monitor ST and MT environments for server performance, response times, error rates, etc. Detect and resolve database issues, stalled file processing, or misplaced storage objects. Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents. Provide third-line support for escalated customer cases, collaborating with development. Maintain uptime, performance, and scalability across all ST and MT deployments. Define and track service-level objectives (SLOs). Perform capacity planning for servers, databases, and storage, scaling resources. Identify systemic patterns causing downtime and implement fixes at scale. Build PowerShell scripts and automation (Azure Functions, Logic Apps) Automate environment health checks and reporting. Develop self-healing routines for recurring problems. Implement and maintain Azure Monitor/ Application Insights/ Log Analytics dashboards

RHEL Senior Linux Engineer Our client is a technology driven cloud native service provider. They are seeking an experienced Senior Linux Engineer is responsible and accountable for the smooth running of their Red Hat orientated technology stack. Essential skills for the Senior Linux Engineer: Manage internal and external information technology and computer systems including: RHEL/ Red Hat Linux Servers MySQL, MSSQL and Postgres databases. iSCSI SAN Technologies. Xenserver Clustered virtualized environment. Experience in firewall configuration and management. Solid experience in network configuration and management. System monitoring. Monitor, troubleshoot, and optimize network performance, ensuring high availability and minimal downtime. Microsoft AD and Remote Desktop Services (W2019). Experience of PowerShell/Bash scripting (Bash, Korn, C, Shell, etc). Desirable skills: M365/ MS Exchange Container based infrastructure (Docker / Kubernetes). IP Based phone system. Linux certifications Experience of Cloud based environments (AWS/ M365) Dell server hardware The day-to-day duties for the Senior Linux Engineer are: Maintain the company's DR infrastructure. Monitoring of key systems to ensure availability and capacity requirements are met. Be responsible for the scheduling and prioritisation of I&O tasks. Work closely with the senior management team to develop, implement and coordinate systems and procedures. Ensure systems and procedures conform to the company security policies. Audit systems to identify problematic areas. Ensure systems are available to meet company SLAs. Be available to troubleshoot / rectify any issues. The personal specification for the Senior Linux Engineer includes: Excellent knowledge of technical management, information analysis and of Linux hardware/ software systems. ITIL experience. Team focused; motivated; innovative; diligent. Enjoys working in a fast-paced and time pressured environment. Exceptional organisational skills. Pays strong attention to detail. Excellent time management and communication skills.