Phoenix Software Limited is hiring a Senior Azure Consultant based in Pocklington to lead the architecture and governance of Microsoft Azure solutions. This role requires strong technical expertise in Azure, hands-on experience in delivering solutions, and the ability to communicate complex concepts to stakeholders. Candidates will work in a hybrid model, with responsibilities including designing secure and scalable architectures and leading customer engagements. Relevant experience in the public sector is a plus.
22/07/2026
Full time
Phoenix Software Limited is hiring a Senior Azure Consultant based in Pocklington to lead the architecture and governance of Microsoft Azure solutions. This role requires strong technical expertise in Azure, hands-on experience in delivering solutions, and the ability to communicate complex concepts to stakeholders. Candidates will work in a hybrid model, with responsibilities including designing secure and scalable architectures and leading customer engagements. Relevant experience in the public sector is a plus.
Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Solutions Specialist who will contribute to the growth of our Managed Services portfolio. What will you be doing? Act as a key support within the sales process for Managed Services, serving as a primary contact for enquiries and opportunities Build and maintain strong knowledge of the Managed Services portfolio to confidently support client conversations, presentations, and demos Assist Account Managers and BDMs in developing high quality, competitive proposals, tenders, and sales materials Deliver product awareness and enablement training to improve sales team capability and drive service adoption Manage and track opportunities through the CRM system, ensuring accurate pipeline, forecasting, and reporting Collaborate with Service Delivery and Technical teams to gather information and support client solutions Follow up on quotes, provide sales reporting, and help progress opportunities to maximise conversion Build strong relationships with internal sales teams to drive consistent growth of Managed Services Contribute to service documentation, collateral, and continual service improvement (CSI) initiatives Support internal campaigns and ad hoc activities to enhance the development and success of the Managed Services portfolio Why Should You Apply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: A culture built on trust and belonging, set out clearly in our Culture Blueprint, lived day to day, and reflected in our consistently strong colleague feedback. Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. What Are We Looking For? The right person for this role will likely be working within an MSP or IT services environment today, in a sales, pre sales, or delivery focused position, and looking to build on their technical and commercial experience in a more customer facing, growth oriented role. Key Skills & Experience Strong technical understanding of IT services, with knowledge of Managed Services and the Microsoft ecosystem Good commercial awareness with the ability to operate effectively in a sales or pre sales environment Experience in IT solutions, Managed Services, or pre sales/sales roles (typically 3+ years) or relevant delivery background Confident presenter, able to communicate clearly with both technical and non technical stakeholders Skilled in producing high quality proposals, documentation, and customer communications Strong organisational and time management skills, with the ability to prioritise and manage multiple activities Numerate with a good understanding of basic pricing and commercial principles Ability to quickly learn and adapt to new technologies and services Collaborative, with the ability to build strong relationships across sales, technical, and delivery teams High attention to detail, while maintaining a broader strategic perspective Self motivated, resilient, and proactive, with a strong drive to achieve results Demonstrates integrity, professionalism, and a creative, solution focused mindset Degree level education preferred (not essential) Relevant certifications (e.g. Microsoft, ITIL) beneficial but not required Practical Stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) with 2-3 days per week in the office expected. How many interviews? Following a screen with the Recruitment Team you can expect a two stage interview process, one online and one in person. What are the benefits? You can read about the benefits on offer here. BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must have requirement and all offers of employment are conditional pending the passing of this check. Have you made it this far? If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though - research suggests that 60% of women and under represented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger - and the stronger our team, the more successful we will be.
20/07/2026
Full time
Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Solutions Specialist who will contribute to the growth of our Managed Services portfolio. What will you be doing? Act as a key support within the sales process for Managed Services, serving as a primary contact for enquiries and opportunities Build and maintain strong knowledge of the Managed Services portfolio to confidently support client conversations, presentations, and demos Assist Account Managers and BDMs in developing high quality, competitive proposals, tenders, and sales materials Deliver product awareness and enablement training to improve sales team capability and drive service adoption Manage and track opportunities through the CRM system, ensuring accurate pipeline, forecasting, and reporting Collaborate with Service Delivery and Technical teams to gather information and support client solutions Follow up on quotes, provide sales reporting, and help progress opportunities to maximise conversion Build strong relationships with internal sales teams to drive consistent growth of Managed Services Contribute to service documentation, collateral, and continual service improvement (CSI) initiatives Support internal campaigns and ad hoc activities to enhance the development and success of the Managed Services portfolio Why Should You Apply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: A culture built on trust and belonging, set out clearly in our Culture Blueprint, lived day to day, and reflected in our consistently strong colleague feedback. Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. What Are We Looking For? The right person for this role will likely be working within an MSP or IT services environment today, in a sales, pre sales, or delivery focused position, and looking to build on their technical and commercial experience in a more customer facing, growth oriented role. Key Skills & Experience Strong technical understanding of IT services, with knowledge of Managed Services and the Microsoft ecosystem Good commercial awareness with the ability to operate effectively in a sales or pre sales environment Experience in IT solutions, Managed Services, or pre sales/sales roles (typically 3+ years) or relevant delivery background Confident presenter, able to communicate clearly with both technical and non technical stakeholders Skilled in producing high quality proposals, documentation, and customer communications Strong organisational and time management skills, with the ability to prioritise and manage multiple activities Numerate with a good understanding of basic pricing and commercial principles Ability to quickly learn and adapt to new technologies and services Collaborative, with the ability to build strong relationships across sales, technical, and delivery teams High attention to detail, while maintaining a broader strategic perspective Self motivated, resilient, and proactive, with a strong drive to achieve results Demonstrates integrity, professionalism, and a creative, solution focused mindset Degree level education preferred (not essential) Relevant certifications (e.g. Microsoft, ITIL) beneficial but not required Practical Stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) with 2-3 days per week in the office expected. How many interviews? Following a screen with the Recruitment Team you can expect a two stage interview process, one online and one in person. What are the benefits? You can read about the benefits on offer here. BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must have requirement and all offers of employment are conditional pending the passing of this check. Have you made it this far? If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though - research suggests that 60% of women and under represented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger - and the stronger our team, the more successful we will be.
Phoenix Software Limited, located in Pocklington, is looking for a Solutions Specialist to drive growth within our Managed Services portfolio. The role involves acting as a key support in the sales process, building knowledge of services, and collaborating with teams to support client solutions. Ideal candidates will have a strong IT background, commercial awareness, and experience in sales or pre-sales contexts. We pride ourselves on a supportive culture that invests in people and promotes inclusivity. Join us to help modernise the public sector!
20/07/2026
Full time
Phoenix Software Limited, located in Pocklington, is looking for a Solutions Specialist to drive growth within our Managed Services portfolio. The role involves acting as a key support in the sales process, building knowledge of services, and collaborating with teams to support client solutions. Ideal candidates will have a strong IT background, commercial awareness, and experience in sales or pre-sales contexts. We pride ourselves on a supportive culture that invests in people and promotes inclusivity. Join us to help modernise the public sector!
Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a newData Protection Solutions Sales Executive who will sit within our Cyber Advisory team and focus on driving growth across our data protection portfolio, with a particular emphasis on Rubrik solutions. This role will be responsible for generating pipeline, supporting sales teams, strengthening vendor alignment, and increasing revenue through proactive customer engagement and opportunity management. You will act as a key link between Phoenix and Rubrik, working collaboratively with sales teams and vendor stakeholders to drive awareness, enablement and successful deal progression across the full sales lifecycle. What will you be doing? Act as a specialist overlay supporting sales teams in positioning and selling Rubrik and data protection solutions. Generate pipeline and manage opportunities from initial engagement through to close. Support sales teams with customer scoping, quote generation, renewals and upsell opportunities. Maintain and manage an accurate pipeline, providing regular forecasting and reporting. Ensure all opportunities are tracked, managed and updated within D365. Work closely with the deal registration team to ensure pipeline accuracy and compliance. Deliver sales enablement activity, providing training and guidance to help teams confidently position data protection solutions. Support marketing campaigns in collaboration with internal teams, helping to create, execute and track campaign activity. Build and maintain strong relationships with Rubrik stakeholders to align on opportunities, strategy and joint initiatives. Work collaboratively with colleagues and vendor teams to ensure consistent communication and successful deal progression. Contribute to achieving revenue targets and business objectives aligned to the Cyber Advisory team. Whyshouldyouapply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Cultureisn'tan afterthought here;it's the thing we work hardest on. We'reproud to be certified as a Great Place to Work , and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. Thesearen'tbadges we chase -they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day to day, and reflected in our consistently strong colleague feedback. Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. What are we looking for? Proven experience in IT sales or business development, ideally within the data protection or cyber security space. Understanding of data protection solutions and technologies (experience with Rubrik beneficial but not essential). Strong pipeline generation and opportunity management skills. Ability to work collaboratively across sales teams, vendors and internal stakeholders. Confident communication skills with the ability to influence and engage at all levels. Strong organisational skills with the ability to manage multiple priorities and deadlines. Attention to detail, particularly in pipeline management, reporting and documentation. Self motivated with the ability to work independently and take ownership of targets and objectives. Experience & Qualifications: Minimum GCSE / A Level education or equivalent. Ideally 3+ years' experience in a technology sales or business development role. Experience working with vendors or in an overlay sales role desirable. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Hybrid working is supported, with flexibility depending on role and business requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two stage interview process, one online and one in person. Important BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Have you made it this far? If you're still reading, there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes our team stronger and the stronger our team, the more successful we will be.
20/07/2026
Full time
Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a newData Protection Solutions Sales Executive who will sit within our Cyber Advisory team and focus on driving growth across our data protection portfolio, with a particular emphasis on Rubrik solutions. This role will be responsible for generating pipeline, supporting sales teams, strengthening vendor alignment, and increasing revenue through proactive customer engagement and opportunity management. You will act as a key link between Phoenix and Rubrik, working collaboratively with sales teams and vendor stakeholders to drive awareness, enablement and successful deal progression across the full sales lifecycle. What will you be doing? Act as a specialist overlay supporting sales teams in positioning and selling Rubrik and data protection solutions. Generate pipeline and manage opportunities from initial engagement through to close. Support sales teams with customer scoping, quote generation, renewals and upsell opportunities. Maintain and manage an accurate pipeline, providing regular forecasting and reporting. Ensure all opportunities are tracked, managed and updated within D365. Work closely with the deal registration team to ensure pipeline accuracy and compliance. Deliver sales enablement activity, providing training and guidance to help teams confidently position data protection solutions. Support marketing campaigns in collaboration with internal teams, helping to create, execute and track campaign activity. Build and maintain strong relationships with Rubrik stakeholders to align on opportunities, strategy and joint initiatives. Work collaboratively with colleagues and vendor teams to ensure consistent communication and successful deal progression. Contribute to achieving revenue targets and business objectives aligned to the Cyber Advisory team. Whyshouldyouapply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Cultureisn'tan afterthought here;it's the thing we work hardest on. We'reproud to be certified as a Great Place to Work , and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. Thesearen'tbadges we chase -they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day to day, and reflected in our consistently strong colleague feedback. Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. What are we looking for? Proven experience in IT sales or business development, ideally within the data protection or cyber security space. Understanding of data protection solutions and technologies (experience with Rubrik beneficial but not essential). Strong pipeline generation and opportunity management skills. Ability to work collaboratively across sales teams, vendors and internal stakeholders. Confident communication skills with the ability to influence and engage at all levels. Strong organisational skills with the ability to manage multiple priorities and deadlines. Attention to detail, particularly in pipeline management, reporting and documentation. Self motivated with the ability to work independently and take ownership of targets and objectives. Experience & Qualifications: Minimum GCSE / A Level education or equivalent. Ideally 3+ years' experience in a technology sales or business development role. Experience working with vendors or in an overlay sales role desirable. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Hybrid working is supported, with flexibility depending on role and business requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two stage interview process, one online and one in person. Important BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Have you made it this far? If you're still reading, there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes our team stronger and the stronger our team, the more successful we will be.
Phoenix Software Limited is seeking a Data Protection Solutions Sales Executive to join their Cyber Advisory team in Pocklington. This role focuses on driving growth across their data protection portfolio, specifically with Rubrik solutions. Responsibilities include generating sales pipelines, supporting teams, and managing customer relationships. The ideal candidate will have proven IT sales experience, strong organizational skills, and be self-motivated. The position supports hybrid working and offers opportunities for development within an inclusive culture.
20/07/2026
Full time
Phoenix Software Limited is seeking a Data Protection Solutions Sales Executive to join their Cyber Advisory team in Pocklington. This role focuses on driving growth across their data protection portfolio, specifically with Rubrik solutions. Responsibilities include generating sales pipelines, supporting teams, and managing customer relationships. The ideal candidate will have proven IT sales experience, strong organizational skills, and be self-motivated. The position supports hybrid working and offers opportunities for development within an inclusive culture.
Phoenix Software Limited is looking for a Senior SOC Analyst in the UK to lead incident response and strengthen SOC capabilities. The role involves coordinating security incidents, threat hunting, malware analysis, and producing high-quality reports. Join a company with a strong culture focused on trust, development, and well-being, where diverse perspectives are valued. The position offers remote flexibility with an initial onboarding week onsite.
14/07/2026
Full time
Phoenix Software Limited is looking for a Senior SOC Analyst in the UK to lead incident response and strengthen SOC capabilities. The role involves coordinating security incidents, threat hunting, malware analysis, and producing high-quality reports. Join a company with a strong culture focused on trust, development, and well-being, where diverse perspectives are valued. The position offers remote flexibility with an initial onboarding week onsite.
Phoenix Software Limited is seeking a Technical Consultant who specialises in Microsoft Cloud Security, with a focus on deploying Microsoft Purview solutions. The role involves leading design and implementation for public sector clients, running scoping/design workshops, and producing Statements of Work. Candidates should have proven Purview experience and strong documentation skills. The position is based from the UK with remote flexibility and occasional visits to HQ, and a two-stage interview
10/07/2026
Full time
Phoenix Software Limited is seeking a Technical Consultant who specialises in Microsoft Cloud Security, with a focus on deploying Microsoft Purview solutions. The role involves leading design and implementation for public sector clients, running scoping/design workshops, and producing Statements of Work. Candidates should have proven Purview experience and strong documentation skills. The position is based from the UK with remote flexibility and occasional visits to HQ, and a two-stage interview
Phoenix Software Limited, a leading UK IT solutions provider, is hiring a Professional Services Engineer to join their cybersecurity consultancy practice. You will focus on deploying solutions and leading technical implementations. The right candidate will have strong Microsoft cloud and security technology skills and experience in troubleshooting. The role offers the opportunity for remote work with occasional visits to HQ in Pocklington. Phoenix is proud of its culture of trust and development, making it a great place to work.
04/07/2026
Full time
Phoenix Software Limited, a leading UK IT solutions provider, is hiring a Professional Services Engineer to join their cybersecurity consultancy practice. You will focus on deploying solutions and leading technical implementations. The right candidate will have strong Microsoft cloud and security technology skills and experience in troubleshooting. The role offers the opportunity for remote work with occasional visits to HQ in Pocklington. Phoenix is proud of its culture of trust and development, making it a great place to work.
Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Managed Security Specialist to join our Solutions Team and support the continued growth of our Managed Security portfolio. This role will focus on driving awareness, pipeline and revenue for our managed security services, working closely with sales teams, customers and service delivery specialists. You will act as a subject matter expert for Phoenix's managed security offerings, supporting customer engagement, sales enablement and opportunity development. Working with Account Managers, Business Development Managers and technical teams, you will help customers understand the value of our services and ensure the right solutions are positioned to meet their needs. What will you be doing? Support the growth and adoption of Phoenix's managed security services portfolio. Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders and bid responses. Collaborate with service delivery teams to understand service capabilities, operations and customer outcomes. Deliver enablement sessions to internal sales teams, helping them identify and position managed security opportunities. Support the development and execution of sales and marketing campaigns. Maintain accurate pipeline information and contribute to forecasting activities. Ensure all opportunities are tracked and managed through CRM systems. Gather customer feedback and contribute to continual service improvement activities. Identify opportunities for cross-sell and up-sell across the wider Phoenix portfolio. Maintain awareness of the evolving cyber security landscape and emerging threats affecting customers. What are we looking for? Understanding of managed security services and the wider cyber security market. Awareness of modern cyber security technologies, including SIEM, XDR and EDR solutions. Good understanding of the Microsoft Security ecosystem. Experience supporting cyber security sales, pre-sales or customer engagement activities. Ability to communicate effectively with both technical and non-technical audiences. Strong presentation and demonstration skills, both in person and virtually. Ability to build strong working relationships with customers, partners and internal stakeholders. Commercial awareness and the ability to identify growth opportunities. Strong organisational skills with the ability to manage multiple priorities. Ability to learn new technologies and adapt within a fast-moving environment. Strong written communication skills and attention to detail. Experience & Qualifications Experience in a managed security sales, pre-sales or customer-facing role. Minimum of 1 year's experience within managed security services, cyber security sales or a related field. Experience working within IT services or managed services environments desirable. Eligibility to obtain or already have SC Clearance. BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Primary location is our HQ in Pocklington (YO42).
04/07/2026
Full time
Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Managed Security Specialist to join our Solutions Team and support the continued growth of our Managed Security portfolio. This role will focus on driving awareness, pipeline and revenue for our managed security services, working closely with sales teams, customers and service delivery specialists. You will act as a subject matter expert for Phoenix's managed security offerings, supporting customer engagement, sales enablement and opportunity development. Working with Account Managers, Business Development Managers and technical teams, you will help customers understand the value of our services and ensure the right solutions are positioned to meet their needs. What will you be doing? Support the growth and adoption of Phoenix's managed security services portfolio. Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders and bid responses. Collaborate with service delivery teams to understand service capabilities, operations and customer outcomes. Deliver enablement sessions to internal sales teams, helping them identify and position managed security opportunities. Support the development and execution of sales and marketing campaigns. Maintain accurate pipeline information and contribute to forecasting activities. Ensure all opportunities are tracked and managed through CRM systems. Gather customer feedback and contribute to continual service improvement activities. Identify opportunities for cross-sell and up-sell across the wider Phoenix portfolio. Maintain awareness of the evolving cyber security landscape and emerging threats affecting customers. What are we looking for? Understanding of managed security services and the wider cyber security market. Awareness of modern cyber security technologies, including SIEM, XDR and EDR solutions. Good understanding of the Microsoft Security ecosystem. Experience supporting cyber security sales, pre-sales or customer engagement activities. Ability to communicate effectively with both technical and non-technical audiences. Strong presentation and demonstration skills, both in person and virtually. Ability to build strong working relationships with customers, partners and internal stakeholders. Commercial awareness and the ability to identify growth opportunities. Strong organisational skills with the ability to manage multiple priorities. Ability to learn new technologies and adapt within a fast-moving environment. Strong written communication skills and attention to detail. Experience & Qualifications Experience in a managed security sales, pre-sales or customer-facing role. Minimum of 1 year's experience within managed security services, cyber security sales or a related field. Experience working within IT services or managed services environments desirable. Eligibility to obtain or already have SC Clearance. BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Primary location is our HQ in Pocklington (YO42).
Phoenix Software Limited in Pocklington is seeking a Managed Security Specialist to drive awareness and revenue for managed security services. You will work closely with sales teams and act as a subject matter expert, presenting solutions to customers and supporting service introductions. The ideal candidate has understanding of managed security services, experience in related roles, and excellent communication skills. This position is crucial for the development of our managed security portfolio.
04/07/2026
Full time
Phoenix Software Limited in Pocklington is seeking a Managed Security Specialist to drive awareness and revenue for managed security services. You will work closely with sales teams and act as a subject matter expert, presenting solutions to customers and supporting service introductions. The ideal candidate has understanding of managed security services, experience in related roles, and excellent communication skills. This position is crucial for the development of our managed security portfolio.
Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Professional Services Engineer to work for our cybersecurity consultancy practice, where you can focus on the deployment of related technologies and develop in to a Technical Consultant role. What will you be doing? Deliver complex technical implementations for customer projects, acting as a delivery subject matter expert Lead the implementation of agreed technical designs produced by Solution Architects and Technical Consultants Diagnose and resolve technical issues, ensuring high levels of customer satisfaction and solution quality Work closely with Project Managers to meet agreed milestones, timelines, and delivery standards Deliver technical knowledge transfer workshops and handover sessions to customers Produce high quality post delivery and technical documentation Build and maintain strong working knowledge of all products and solutions across the practice Whyshouldyouapply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work , and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day to day, and reflected in our consistently strong colleague feedback. Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. What are we looking for? The right person for this role will be a Support Analyst or Engineer currently working with Microsoft cloud and security technologies, who is ready to step into a delivery focused professional services role. You will already be troubleshooting customer environments, deploying Microsoft security solutions, and working closely with customers, with the confidence to take ownership of technical delivery and develop towards a Technical Consultant role. Key Skills& Experience: Experience working as a Support Analyst or Engineer, with proven ability to troubleshoot and resolve technical issues Strong knowledge of Microsoft cloud and security technologies, including Exchange Online, Entra ID (cloud and hybrid), and Azure Hands on experience with Microsoft identity and access security services, including Conditional Access, PIM, RBAC, and identity protection Experience deploying and supporting Microsoft XDR solutions, including Defender for Endpoint, Identity, Cloud Apps, and Office 365 Strong technical documentation and post delivery reporting skills Excellent communication skills with a customer focused mindset Strong problem solving ability, with a positive, resilient, and adaptable approach Desire for continuous improvement and learning across security technologies Desirable Experience Microsoft Information Protection and Purview (DLP, Data Lifecycle Management) Email security solutions such as Defender for Office 365, Mimecast, or Barracuda SIEM platforms including Microsoft Sentinel, Splunk, or LogRhythm Endpoint protection solutions such as Microsoft Defender, Sophos, or CrowdStrike Certifications Microsoft Certified: Azure Fundamentals - AZ-900 Microsoft Certified: M365 Fundamentals - MS-900 Microsoft Certified: Security Fundamentals - SC-900 Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two stage interview process, one online and one in person. What are the benefits? You can read about the benefits on offer here Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though - research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger - and the stronger our team, the more successful we will be.
04/07/2026
Full time
Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Professional Services Engineer to work for our cybersecurity consultancy practice, where you can focus on the deployment of related technologies and develop in to a Technical Consultant role. What will you be doing? Deliver complex technical implementations for customer projects, acting as a delivery subject matter expert Lead the implementation of agreed technical designs produced by Solution Architects and Technical Consultants Diagnose and resolve technical issues, ensuring high levels of customer satisfaction and solution quality Work closely with Project Managers to meet agreed milestones, timelines, and delivery standards Deliver technical knowledge transfer workshops and handover sessions to customers Produce high quality post delivery and technical documentation Build and maintain strong working knowledge of all products and solutions across the practice Whyshouldyouapply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work , and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day to day, and reflected in our consistently strong colleague feedback. Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. What are we looking for? The right person for this role will be a Support Analyst or Engineer currently working with Microsoft cloud and security technologies, who is ready to step into a delivery focused professional services role. You will already be troubleshooting customer environments, deploying Microsoft security solutions, and working closely with customers, with the confidence to take ownership of technical delivery and develop towards a Technical Consultant role. Key Skills& Experience: Experience working as a Support Analyst or Engineer, with proven ability to troubleshoot and resolve technical issues Strong knowledge of Microsoft cloud and security technologies, including Exchange Online, Entra ID (cloud and hybrid), and Azure Hands on experience with Microsoft identity and access security services, including Conditional Access, PIM, RBAC, and identity protection Experience deploying and supporting Microsoft XDR solutions, including Defender for Endpoint, Identity, Cloud Apps, and Office 365 Strong technical documentation and post delivery reporting skills Excellent communication skills with a customer focused mindset Strong problem solving ability, with a positive, resilient, and adaptable approach Desire for continuous improvement and learning across security technologies Desirable Experience Microsoft Information Protection and Purview (DLP, Data Lifecycle Management) Email security solutions such as Defender for Office 365, Mimecast, or Barracuda SIEM platforms including Microsoft Sentinel, Splunk, or LogRhythm Endpoint protection solutions such as Microsoft Defender, Sophos, or CrowdStrike Certifications Microsoft Certified: Azure Fundamentals - AZ-900 Microsoft Certified: M365 Fundamentals - MS-900 Microsoft Certified: Security Fundamentals - SC-900 Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two stage interview process, one online and one in person. What are the benefits? You can read about the benefits on offer here Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though - research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger - and the stronger our team, the more successful we will be.