DS Smith

About the Role Networks Manager - EMEA (Network Service Owner) About the Role We're looking for an experienced Networks Manager - EMEA to to lead the strategy, performance and evolution of the network services underpinning our EMEA wide business. Reporting to the Infrastructure Director, this is a critical leadership role within the Infrastructure, Security and Services organisation, responsible for ensuring the delivery of secure, resilient and high-performing network services that meet the needs of a complex international business. You'll combine operational excellence with strategic thinking, driving service quality today while contributing to shaping the future network roadmap alongside our team of architects. As the operational owner of network services, you'll coordinate and manage third-party partners, ensuring robust service management across the scope of our network services. You'll play a role in influencing technology decisions, supporting business transformation initiatives and ensuring our network capabilities continue to evolve in line with business needs. Key Responsibilities Own and lead the end-to-end network service, ensuring availability, capacity and performance targets are consistently achieved Support definition of the network technology roadmap, balancing operational stability, innovation and future business requirements Delivery of network services through 3rd party vendors, leveraging data and dashboards to understand service and vendor performance and to hold suppliers to account as needed Drive operational excellence through effective service management, including incident, problem, change, risk and supplier management Partner closely with IT Business Partners and stakeholders to ensure service delivery meets business expectations Lead the successful transition of new network services and technologies into operational support through alignment with delivery teams Establish and maintain standards, policies and procedures aligned to industry best practice Manage service risks and collaborate with governance teams to ensure appropriate visibility and mitigation plans are in place Develop strong FinOps disciplines, ensuring effective cost management and budget control across the network estate Provide technical leadership and subject matter expertise, enabling informed decision-making across Infrastructure and Technology teams Support major projects with resource planning and support from within the supplier landscape Coordinate and manage third-party suppliers to ensure high-quality service delivery and value for money, working with our supplier management function and suppliers as needed to implement service improvement plans Drive continuous improvement initiatives, leveraging operational data and service insights to enhance performance About You You're an experienced infrastructure or network leader who thrives in complex enterprise environments and combines strong technical expertise with excellent stakeholder management skills. We're looking for: Significant experience leading enterprise network services within a large, complex organisation A highly operational focus, with prior experience defining and monitoring day to day practices which proactively protect the service Experience of major incident management within a business critical service - managing stakeholder expectations whilst driving resolution through technical 3rd parties Strong knowledge of network technologies, operations and service management best practices Experience managing network vendors, suppliers and outsourced service providers within a 100% outsourced model Demonstrated success in transforming outsourced network functions to deliver operational excellence across critical infrastructure services Strong understanding of ITIL disciplines, including Incident, Problem, Change and Service Management Proven ability to influence senior stakeholders and communicate complex technical topics to non-technical audiences A clear viewpoint on effective service reporting and governance with a proven ability to leverage that to deliver meaningful results Strong commercial awareness, including budget management, cost control and FinOps principles Strong analytical and problem-solving skills, with the ability to make informed decisions in fast-paced environments We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us! As the journey continues of bringing together the strengths of both organisations, during your candidate experience you may engage with our colleagues from International Paper! You could visit an International Paper or DS Smith site or office.

DS Smith is seeking an experienced Networks Manager - EMEA to lead the strategy, performance and evolution of our network services across the region. This role reports to the Infrastructure Director and drives secure, resilient and high-performing networking for a complex international business. As the operational owner of network services, you will coordinate third-party partners, manage service delivery, and shape the future network roadmap with architects, ensuring cost control and effective

DS Smith is looking for a Tax Technology Manager to join their Group Tax Team in London. This role focuses on digitalising the tax function and will involve working on strategic tax technology projects and collaborating with various teams. The ideal candidate should have a degree in Accounting, Data Systems, or Finance along with a professional tax qualification, if possible. Benefits include a competitive salary, discretionary bonus, and 25 days of holiday.

DS Smith is looking for a Business Analytics Lead in Kemsley to transform operational data into impactful business insights. This role involves leading a data engineering team to build data architectures and integrate operational tech with business systems. The ideal candidate will possess strong data leadership skills, an understanding of data governance, and the ability to influence stakeholders at all levels. Join us to shape the future of manufacturing analytics and drive transformation in a large-scale industrial environment.

About the role Are you looking for a step up into a high-profile in house tax technology environment? Or perhaps you are already working in house and want to support a major digital corporate transformation? We have a unique opportunity for a Tax Technology Manager to join our Group Tax Team at our corporate Head Office in Paddington. This is an incredible time to join us as DS Smith as this role will play an essential role in digitalising our tax function, reporting directly to the Senior Tax Technology Manager. This role offers broad exposure to global functions and provides a platform to revolutionise our existing tax processes. You will be a key point of contact for digital initiatives, partnering with I&T, external vendors, and global finance teams to implement technology solutions that support our global tax strategy. Key Responsibilities Digital Transformation: Support the delivery of strategic tax technology projects, including process automation, data analytics, and AI-driven solutions for the global tax function. Data & Analytics: Build and automate tax data pipelines using Alteryx and maintain PowerBI dashboards to produce audit-ready analytics for reporting and compliance. Strategic Initiatives: Lead the technology execution for complex global mandates such as Pillar 2, e-invoicing, and public Country-by-Country Reporting (CBCR). System Interrogation: Support financial data analysis across various global systems including SAP, HFM, and Longview to ensure data integrity and remediation at the source. Compliance Support: Standardize data handling and internal controls for global compliance cycles, ensuring robust audit trails and automated validation checks. Stakeholder Engagement: Act as a bridge between Tax and I&T, providing training to the wider team on new platforms and maintaining relationships with technology partners. About You Degree in Accounting, Data Systems, or Finance. A professional tax/accounting qualification (ACA/CTA) or analytics certification is highly beneficial. Strong knowledge of corporate tax processes (CBCR/Pillar 2) and familiarity with indirect tax reporting or e-invoicing mandates. Hands on experience with Alteryx and PowerBI; proficient in advanced Excel and familiar with tax reporting tools like Longview. Ability to bridge the gap between complex tax requirements and technical digital solutions for both internal teams and external vendors. A proactive self starter with a proven ability to manage multiple digital projects independently within a fast paced, challenging environment. Benefits Competitive salary. Discretionary bonus. 25 days holiday plus bank holidays. Pension scheme. Life assurance and income protection. Employee Assistance Programme. Employee Discounts. Cycle-to-work scheme. Location Hybrid role: 3 days per week at the London Paddington office and 2 days at home. Flexibility will be required at times. Occasional travel to Caerphilly (Wales), the Netherlands, and other locations as needed. Fair recruitment at DS Smith. To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.

DS Smith is seeking a Tax Technology Manager to join their Group Tax Team in London. This role is vital for the digitalisation of their tax function and offers exposure to strategic projects such as process automation and AI solutions. Candidates should possess a degree in Accounting or Data Systems and have strong knowledge of corporate tax processes, along with hands-on experience with Alteryx and PowerBI. Benefits include competitive salary, discretionary bonus, and 25 days holiday.

Tax Technology ManagerAnsøgremote type: Hybridlocations: Londontime type: Full timeposted on: Slået op i dagjob requisition id: R-13801 About the role Are you looking for a step up into a high-profile in-house tax technology environment? Or perhaps you are already working in-house and want to support a major digital corporate transformation?We have a unique opportunity for a Tax Technology Manager to join our Group Tax Team at our corporate Head Office in Paddington. This is an incredible time to join us as DS Smith as this role will play an essential role in digitalising our tax function, reporting directly to the Senior Tax Technology Manager.This role offers broad exposure to global functions and provides a platform to revolutionise our existing tax processes. You will be a key point of contact for digital initiatives, partnering with I&T, external vendors, and global finance teams to implement technology solutions that support our global tax strategy.Key responsibilities include but are not limited to: Digital Transformation: Support the delivery of strategic tax technology projects, including process automation, data analytics, and AI-driven solutions for the global tax function Data & Analytics: Build and automate tax data pipelines using Alteryx and maintain PowerBI dashboards to produce audit-ready analytics for reporting and compliance Strategic Initiatives: Lead the technology execution for complex global mandates such as Pillar 2, e-invoicing, and public Country-by-Country Reporting (CBCR) System Interrogation: Support financial data analysis across various global systems including SAP, HFM, and Longview to ensure data integrity and remediation at the source Compliance Support: Standardize data handling and internal controls for global compliance cycles, ensuring robust audit trails and automated validation checks Stakeholder Engagement: Act as a bridge between Tax and I&T, providing training to the wider team on new platforms and maintaining relationships with technology partnersSo, if you are a proactive Tax Technology professional looking for a new challenge in a business which prioritises creativity and encourages you to make a difference - then we might be looking for you! About you Degree in Accounting, Data Systems, or Finance; a professional tax/accounting qualification (ACA/CTA) or analytics certification is highly beneficial Strong knowledge of corporate tax processes (CBCR/Pillar 2) and familiarity with indirect tax reporting or e-invoicing mandates Hands-on experience with Alteryx and PowerBI; proficient in advanced Excel and familiar with tax reporting tools like Longview Ability to bridge the gap between complex tax requirements and technical digital solutions for both internal teams and external vendors A proactive self-starter with a proven ability to manage multiple digital projects independently within a fast-paced, challenging environment Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: This is a hybrid role, split between the London Paddington office (3 days) and home (2 days) - however flexibility will be required at times. There will be a small amount of travel to Caerphilly (Wales), Netherlands, and other locations as required. About us We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East, and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us! Fair recruitment at DS Smith To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.Our people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.

DS Smith is seeking a Quality and Technical Lead in Westminster, UK. The ideal candidate will drive continuous improvement in quality and service performance while serving as the main point of contact for quality management across our supply network. You will lead quality control planning and improvement initiatives while collaborating closely with local operations teams. The successful candidate will have a university degree related to Quality Assurance, extensive experience in quality management, and strong analytical skills. The role requires travel across Europe for on-site meetings.

About the Role We are currently looking for a Quality and Technical Lead to join our Packaging Division. You will strive to continuously improve the Quality and Service performance to our key customers and demonstrate high levels of service, agility, transparency and proactivity. In this role, you will be the customer's key central point of contact for Quality Management and Technical (packaging products) performance matters across the network of our supplying countries. You will lead internally a very close cooperation between our Divisional Operations and Quality functions and the Quality leads in countries and sites, to ensure we have best in class and one harmonised Quality Management towards the customer. The role calls for very active and on the ground involvement with our supplying countries and plants, on quality control planning, quality control, quality assurance, and quality improvement. Key Responsibilities Quality Control Planning - Jointly set the direction with our supplying plants, on what we will do to ensure our products meet the customer's quality expectations, identifying what our quality standards should be, the requirements necessary to meet these standards, and what procedures will be used to check that these criteria are being met. Quality control - Ensure, with the Quality leads in countries and sites, that the quality control processes we use in the different supplying plants are consistent across countries and fit for purpose to ensure the customer receives products that are free from defects and meet their needs. Quality assurance - Be the central point of contact for the continued roll out and maintenance of the quality assurance plan across the network. Carry out relevant internal quality audits on our supplying plants, to ensure the preventive components of our quality management processes are effective and being adhered to. Quality improvement - Regularly review with our internal network our findings and jointly plan how to improve our Quality Management. Relationship Management - Understand our contractual obligations with associated KPIs and act to minimise risks or impact of non-conformances; act as EMEA lead point of contact for customers on our quality performance and data, managing customer communication and building relationships with customer stakeholders for quality. Compliance - Coordinate activity related to client audits and reporting (SMETA, Sustainability, Food & Product Safety). Be up to date with regulatory requirements in each supplying countries, working closely with local leads. Be ready to oversee quality aspects of any requirement to switch supply sites due to unforeseen capacity issues. Customer projects and Value opportunity development - Support with developing value opportunities for the customer, providing key input on quality and impact. Identify and deliver ongoing improvement projects and other quality excellence initiatives. Keep on top of technical innovations and be proactive in identifying and influencing the evolution of the customer's technical strategy. About You University degree within Quality Assurance course or an appropriate discipline (Sciences, Engineering, Business). Previous experience in Quality Management roles in an international environment; having been involved in the creation, roll out and management of quality assurance with end customers. Good understanding of packaging manufacturing processes preferred. Experience in conducting plant/process audits and problem solving workshops, managing end customer complaints, audit programs & quality expectations. Strong knowledge and skills in Quality management components, control techniques and process improvements. Skilled in 8D, PPAP, ISO 9001, TS 16949, Quality tools, etc. Demonstrated leadership skills from previous roles, with high credibility, experience and tangible results from driving and managing various quality projects. Ability to lead, negotiate and sustain networking relationships, fostering a collaborative spirit. An analytical, independent, and methodical international people leader with solid judgement; high levels of resilience and a holistic and positive attitude. Strong presentation skills and Super User level in Microsoft Office applications - particularly in PowerPoint and Excel (Pivots, Vlookups, etc.). Fluent English, spoken and written; additional European languages are an advantage. Travel High flexibility required - must be willing to undertake occasional travel within Europe for on site meetings.