Software Delivery Manager Focus Group Shoreham-by-Sea Hybrid (1-2 days/week on-site) Permanent Salary up to £50,000 plus benefits The Role We're looking for a Software Delivery Manager who thrives on keeping development teams focused, organised, and delivering. You'll be the operational backbone of our software function - managing Jira across multiple teams, facilitating agile ceremonies, and ensuring stakeholders always know where we stand. This is a hands on role where you'll own sprint hygiene, delivery metrics, and the smooth flow of work from backlog to production. Reporting to: Head of Software What You'll Do Jira & Workflow Management Configure and maintain Jira projects, boards, workflows and automations Build dashboards and reports that give real time visibility Keep data clean, accurate, and actionable through regular hygiene activities Manage permissions and train teams on best practices Sprint & Delivery Coordination Facilitate sprint planning, refinements, and poker planning sessions Monitor progress, identify blockers, and track velocity metrics Coordinate the development support rota Support continuous improvement through data driven insights Stakeholder Communication Produce clear sprint reports and status updates Work with Business Analysts to ensure backlog items are sprint ready Coordinate UAT with internal stakeholders Escalate risks and dependencies proactively What You Bring Essential: Strong organisational skills with exceptional attention to detail Solid understanding of software development lifecycle and agile ways of working Excellent communication - you can translate technical complexity into clarity Analytical mindset - you spot patterns, trends, and potential issues early Experience collaborating with cross functional teams Self starter who knows when to drive and when to elevate Desirable: Proven Jira/Confluence proficiency (board config, workflows, JQL, automation) Jira Admin or Scrum Master certification Experience facilitating agile ceremonies Advanced JQL for complex reporting Background in tech/telecoms or supporting multiple development teams Why Focus Group? Work on diverse internal applications and integrated platforms (ServiceNow, HubSpot, Dynamics) Hybrid flexibility with just 1 2 days per week on site in Shoreham Be the glue that connects great people to great delivery Opportunity to shape and improve delivery processes across the organisation About Focus Group Focus Group is a £300m revenue, 1,300 person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing to transform how we operate and how we serve our 30,000 SME customers. Ready to apply? Send your CV and a brief note about why you're a great fit.
03/02/2026
Full time
Software Delivery Manager Focus Group Shoreham-by-Sea Hybrid (1-2 days/week on-site) Permanent Salary up to £50,000 plus benefits The Role We're looking for a Software Delivery Manager who thrives on keeping development teams focused, organised, and delivering. You'll be the operational backbone of our software function - managing Jira across multiple teams, facilitating agile ceremonies, and ensuring stakeholders always know where we stand. This is a hands on role where you'll own sprint hygiene, delivery metrics, and the smooth flow of work from backlog to production. Reporting to: Head of Software What You'll Do Jira & Workflow Management Configure and maintain Jira projects, boards, workflows and automations Build dashboards and reports that give real time visibility Keep data clean, accurate, and actionable through regular hygiene activities Manage permissions and train teams on best practices Sprint & Delivery Coordination Facilitate sprint planning, refinements, and poker planning sessions Monitor progress, identify blockers, and track velocity metrics Coordinate the development support rota Support continuous improvement through data driven insights Stakeholder Communication Produce clear sprint reports and status updates Work with Business Analysts to ensure backlog items are sprint ready Coordinate UAT with internal stakeholders Escalate risks and dependencies proactively What You Bring Essential: Strong organisational skills with exceptional attention to detail Solid understanding of software development lifecycle and agile ways of working Excellent communication - you can translate technical complexity into clarity Analytical mindset - you spot patterns, trends, and potential issues early Experience collaborating with cross functional teams Self starter who knows when to drive and when to elevate Desirable: Proven Jira/Confluence proficiency (board config, workflows, JQL, automation) Jira Admin or Scrum Master certification Experience facilitating agile ceremonies Advanced JQL for complex reporting Background in tech/telecoms or supporting multiple development teams Why Focus Group? Work on diverse internal applications and integrated platforms (ServiceNow, HubSpot, Dynamics) Hybrid flexibility with just 1 2 days per week on site in Shoreham Be the glue that connects great people to great delivery Opportunity to shape and improve delivery processes across the organisation About Focus Group Focus Group is a £300m revenue, 1,300 person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing to transform how we operate and how we serve our 30,000 SME customers. Ready to apply? Send your CV and a brief note about why you're a great fit.
IT Onsite Technical Support Engineer Client Site-Based - Brighton Permanent Microsoft Technology Focus Be the technical hero clients rely on Some IT roles keep you at a desk. This one puts you at the frontline of client success-solving complex challenges, preventing problems before they happen, and being the trusted technical expert that businesses depend on. At Focus Group, we're a fast-growing PE-backed Microsoft partner with 1,300 employees delivering seamless IT operations for ambitious organisations. This role gives you ownership of technical excellence at a key client site, where your expertise directly shapes their experience and success. What makes this role different You won't be stuck in reactive fire-fighting mode. This is a proactive, strategic technical position where you'll combine hands-on problem-solving with service improvement initiatives. You're the technical authority for us on-site-managing everything from complex incidents to health checks, mentoring colleagues, and driving automation. Your day-to-day: Own and resolve first and second line support tickets with autonomy and accountability Tackle escalated incidents that need advanced troubleshooting and root cause analysis Navigate complex technical challenges across Microsoft 365, Azure AD, Intune, Windows environments, and network infrastructure Monitor and respond to security alerts from EDR/XDR, email security, and vulnerability management platforms Conduct proactive health checks covering backups, security monitoring, patch compliance, and system performance Coordinate with vendors on complex issues while keeping stakeholders informed Support strategic client projects including migrations, deployments, and infrastructure improvements Build a knowledge repository that makes the entire team stronger Spot opportunities for service improvement and automation before issues arise Mentor other engineers and share your technical expertise generously What you'll bring to the table Core technical expertise: Advanced troubleshooting skills for Windows 10/11 and Windows Server environments (2016/2019/2022) Deep knowledge of Microsoft 365 admin-Exchange Online, SharePoint, Teams, OneDrive Strong experience with Azure Active Directory/Entra ID, including conditional access, MFA, and hybrid identity Hands-on proficiency with Microsoft Intune/Endpoint Manager for device and application management Working capability with PowerShell scripting for automation and troubleshooting Experience with modern backup solutions like Veeam or Azure Backup Solid understanding of networking fundamentals-DNS, DHCP, VLANs, VPN, firewall configurations Security and compliance foundation: Experience with enterprise security tools including antivirus/EDR, email security, and content filtering Knowledge of GPOs and Intune policy management Understanding of cybersecurity principles and best practices Familiarity with EDR/XDR platforms Experience with vulnerability and patch management processes Awareness of frameworks like Cyber Essentials or ISO 27001 Professional capabilities: Exceptional analytical and problem-solving abilities with a methodical troubleshooting approach Strong customer service orientation-you can translate technical complexity into clarity Effective time management and prioritisation in fast-paced environments Clear communication skills for both documentation and client interactions Ability to work autonomously while contributing to team objectives Experience with PSA/ticketing systems (ServiceNow or similar) Full UK driving licence for travel between client sites Calm professionalism under pressure during critical incidents The mindset we're looking for: Customer-focused with genuine ownership mentality Proactive rather than reactive-you prevent problems, not just fix them Continuous learner who stays current with evolving technologies Collaborative team player who lifts others up Adaptable to changing priorities and emerging tech Committed to consistently delivering high-quality service Bonus points for Microsoft certifications (MD-102, MS-900, AZ-900, SC-900) Experience with RMM platforms like Datto RMM Knowledge of automation platforms such as Rewst Experience with enterprise networking equipment (HP Aruba, Cisco, Meraki, Fortinet, SonicWall) Familiarity with SD-WAN and cloud networking concepts Virtualisation platform experience (VMware ESXi, Hyper V, Azure VMs) Understanding of VoIP/Teams telephony Cloud backup and disaster recovery solution experience SQL Server basics and database connectivity troubleshooting Multi platform support experience (MacOS, iOS, Android) ITIL or MSP service management framework exposure Why Focus Group? Strategic positioning: You're not hidden away-you're the face of technical excellence to our clients Modern Microsoft stack: Work with cutting-edge M365, Azure, and security technologies in production environments Growth environment: PE-backed expansion means career progression opportunities as we scale Trusted partner status: We're a recognised Microsoft partner delivering enterprise grade services Team culture: Join 1,300 colleagues in a collaborative environment that values technical excellence and knowledge sharing Professional development: Ongoing training, certification support, and exposure to diverse technical challenges Client variety: Work across different industries and technical environments-no two days are the same The practical details Location: Primarily based at key client site with short travel between one other nearby location as required Travel: Full UK driving licence essential Documentation: Strong emphasis on knowledge sharing and solution documentation Ready to own technical excellence? If you're an experienced technical support engineer who thrives on client interaction, loves solving complex problems, and wants to be the go-to expert that businesses rely on, we want to hear from you. Apply now and become the technical authority that drives client success.
03/02/2026
Full time
IT Onsite Technical Support Engineer Client Site-Based - Brighton Permanent Microsoft Technology Focus Be the technical hero clients rely on Some IT roles keep you at a desk. This one puts you at the frontline of client success-solving complex challenges, preventing problems before they happen, and being the trusted technical expert that businesses depend on. At Focus Group, we're a fast-growing PE-backed Microsoft partner with 1,300 employees delivering seamless IT operations for ambitious organisations. This role gives you ownership of technical excellence at a key client site, where your expertise directly shapes their experience and success. What makes this role different You won't be stuck in reactive fire-fighting mode. This is a proactive, strategic technical position where you'll combine hands-on problem-solving with service improvement initiatives. You're the technical authority for us on-site-managing everything from complex incidents to health checks, mentoring colleagues, and driving automation. Your day-to-day: Own and resolve first and second line support tickets with autonomy and accountability Tackle escalated incidents that need advanced troubleshooting and root cause analysis Navigate complex technical challenges across Microsoft 365, Azure AD, Intune, Windows environments, and network infrastructure Monitor and respond to security alerts from EDR/XDR, email security, and vulnerability management platforms Conduct proactive health checks covering backups, security monitoring, patch compliance, and system performance Coordinate with vendors on complex issues while keeping stakeholders informed Support strategic client projects including migrations, deployments, and infrastructure improvements Build a knowledge repository that makes the entire team stronger Spot opportunities for service improvement and automation before issues arise Mentor other engineers and share your technical expertise generously What you'll bring to the table Core technical expertise: Advanced troubleshooting skills for Windows 10/11 and Windows Server environments (2016/2019/2022) Deep knowledge of Microsoft 365 admin-Exchange Online, SharePoint, Teams, OneDrive Strong experience with Azure Active Directory/Entra ID, including conditional access, MFA, and hybrid identity Hands-on proficiency with Microsoft Intune/Endpoint Manager for device and application management Working capability with PowerShell scripting for automation and troubleshooting Experience with modern backup solutions like Veeam or Azure Backup Solid understanding of networking fundamentals-DNS, DHCP, VLANs, VPN, firewall configurations Security and compliance foundation: Experience with enterprise security tools including antivirus/EDR, email security, and content filtering Knowledge of GPOs and Intune policy management Understanding of cybersecurity principles and best practices Familiarity with EDR/XDR platforms Experience with vulnerability and patch management processes Awareness of frameworks like Cyber Essentials or ISO 27001 Professional capabilities: Exceptional analytical and problem-solving abilities with a methodical troubleshooting approach Strong customer service orientation-you can translate technical complexity into clarity Effective time management and prioritisation in fast-paced environments Clear communication skills for both documentation and client interactions Ability to work autonomously while contributing to team objectives Experience with PSA/ticketing systems (ServiceNow or similar) Full UK driving licence for travel between client sites Calm professionalism under pressure during critical incidents The mindset we're looking for: Customer-focused with genuine ownership mentality Proactive rather than reactive-you prevent problems, not just fix them Continuous learner who stays current with evolving technologies Collaborative team player who lifts others up Adaptable to changing priorities and emerging tech Committed to consistently delivering high-quality service Bonus points for Microsoft certifications (MD-102, MS-900, AZ-900, SC-900) Experience with RMM platforms like Datto RMM Knowledge of automation platforms such as Rewst Experience with enterprise networking equipment (HP Aruba, Cisco, Meraki, Fortinet, SonicWall) Familiarity with SD-WAN and cloud networking concepts Virtualisation platform experience (VMware ESXi, Hyper V, Azure VMs) Understanding of VoIP/Teams telephony Cloud backup and disaster recovery solution experience SQL Server basics and database connectivity troubleshooting Multi platform support experience (MacOS, iOS, Android) ITIL or MSP service management framework exposure Why Focus Group? Strategic positioning: You're not hidden away-you're the face of technical excellence to our clients Modern Microsoft stack: Work with cutting-edge M365, Azure, and security technologies in production environments Growth environment: PE-backed expansion means career progression opportunities as we scale Trusted partner status: We're a recognised Microsoft partner delivering enterprise grade services Team culture: Join 1,300 colleagues in a collaborative environment that values technical excellence and knowledge sharing Professional development: Ongoing training, certification support, and exposure to diverse technical challenges Client variety: Work across different industries and technical environments-no two days are the same The practical details Location: Primarily based at key client site with short travel between one other nearby location as required Travel: Full UK driving licence essential Documentation: Strong emphasis on knowledge sharing and solution documentation Ready to own technical excellence? If you're an experienced technical support engineer who thrives on client interaction, loves solving complex problems, and wants to be the go-to expert that businesses rely on, we want to hear from you. Apply now and become the technical authority that drives client success.
Technical Project Engineer - SharePoint & Power Platform Location: Remote / Hybrid Department: Cloud Engineering / Modern Workplace Reports To: Head of Cloud Delivery Salary: £40k Plus £450pm Car Allowance Plus Benefits Focus Group is a £300m-revenue, 1,300-person MSP backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and growing our Cloud offering. About the Role We're looking for an experienced Technical Project Engineer with deep expertise in SharePoint Online and the Power Platform (Power Apps, Power Automate, Power BI). This role is ideal for someone who thrives in a fast paced environment, enjoys solving complex technical challenges, and can deliver high quality solutions that transform the way our customers work. As part of our Cloud Engineering function, you'll design, build, and deliver Microsoft Modern Workplace solutions end to end, working closely with customers, project managers, and technical teams to ensure successful project outcomes. Key Responsibilities Solution Design & Delivery Lead the technical design of SharePoint Online and Power Platform solutions. Develop modern SharePoint sites, information architectures, automation, workflows, and governance frameworks. Build Power Apps (Canvas / Model Driven) and end to end business automations using Power Automate. Deliver high quality work across the full project lifecycle: discovery, design, build, testing, deployment, and support. Execute data and content migrations into SharePoint using industry standard tools. Customer Engagement Run customer workshops, requirements sessions, and technical presentations. Translate business needs into scalable technical solutions and documentation. Provide guidance on Microsoft 365 governance, compliance, and best practices. Collaboration & Technical Leadership Act as the subject matter expert for SharePoint and Power Platform within project teams. Serve as an escalation point for complex technical challenges. Collaborate with Cloud Engineers, Support Teams, Pre Sales, and Project Managers. Support internal knowledge sharing through documentation, standards, and mentoring. What We're Looking For: Essential Experience SharePoint Online Strong experience designing and deploying modern SharePoint solutions. Skilled in configuring sites, libraries, permissions, metadata, content types, and automation. Experience with file and site migrations (ShareGate, Mover, or Microsoft Migration Manager). Power Platform Hands on experience building Power Apps (Canvas/Model Driven) and Power Automate flows. Understanding of Dataverse, connectors, solution deployment, and licensing. Ability to build production ready business applications and automation solutions. Microsoft 365 Solid understanding of Teams, OneDrive, Azure AD identity, and compliance features. Experience with security, governance, data retention, and lifecycle management. Technical Skills & Competencies Strong troubleshooting and root cause analysis skills. Good PowerShell familiarity for automation (desirable).Ability to juggle multiple projects with strong documentation discipline. Excellent communication and customer facing skills. Desirable Skills Power Pages experience. Power BI report development. Knowledge of Microsoft Fabric or wider data platform technologies. Exposure to API based integrations, logic apps, and enterprise automation. What You'll Deliver High quality, modern Microsoft solutions that meet customer requirements. Clear technical documentation, SOWs, migration plans, and architecture diagrams. Low risk, efficient project deployments with excellent customer satisfaction. Automation and process improvements that bring measurable value to customers. Why Join Us? Work with a forward thinking, supportive Cloud Engineering team. Opportunity to lead impactful technical projects across diverse industries. Strong career development pathways with access to cutting edge Microsoft technologies. A collaborative culture that values innovation, curiosity, and continuous learning.
03/02/2026
Full time
Technical Project Engineer - SharePoint & Power Platform Location: Remote / Hybrid Department: Cloud Engineering / Modern Workplace Reports To: Head of Cloud Delivery Salary: £40k Plus £450pm Car Allowance Plus Benefits Focus Group is a £300m-revenue, 1,300-person MSP backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and growing our Cloud offering. About the Role We're looking for an experienced Technical Project Engineer with deep expertise in SharePoint Online and the Power Platform (Power Apps, Power Automate, Power BI). This role is ideal for someone who thrives in a fast paced environment, enjoys solving complex technical challenges, and can deliver high quality solutions that transform the way our customers work. As part of our Cloud Engineering function, you'll design, build, and deliver Microsoft Modern Workplace solutions end to end, working closely with customers, project managers, and technical teams to ensure successful project outcomes. Key Responsibilities Solution Design & Delivery Lead the technical design of SharePoint Online and Power Platform solutions. Develop modern SharePoint sites, information architectures, automation, workflows, and governance frameworks. Build Power Apps (Canvas / Model Driven) and end to end business automations using Power Automate. Deliver high quality work across the full project lifecycle: discovery, design, build, testing, deployment, and support. Execute data and content migrations into SharePoint using industry standard tools. Customer Engagement Run customer workshops, requirements sessions, and technical presentations. Translate business needs into scalable technical solutions and documentation. Provide guidance on Microsoft 365 governance, compliance, and best practices. Collaboration & Technical Leadership Act as the subject matter expert for SharePoint and Power Platform within project teams. Serve as an escalation point for complex technical challenges. Collaborate with Cloud Engineers, Support Teams, Pre Sales, and Project Managers. Support internal knowledge sharing through documentation, standards, and mentoring. What We're Looking For: Essential Experience SharePoint Online Strong experience designing and deploying modern SharePoint solutions. Skilled in configuring sites, libraries, permissions, metadata, content types, and automation. Experience with file and site migrations (ShareGate, Mover, or Microsoft Migration Manager). Power Platform Hands on experience building Power Apps (Canvas/Model Driven) and Power Automate flows. Understanding of Dataverse, connectors, solution deployment, and licensing. Ability to build production ready business applications and automation solutions. Microsoft 365 Solid understanding of Teams, OneDrive, Azure AD identity, and compliance features. Experience with security, governance, data retention, and lifecycle management. Technical Skills & Competencies Strong troubleshooting and root cause analysis skills. Good PowerShell familiarity for automation (desirable).Ability to juggle multiple projects with strong documentation discipline. Excellent communication and customer facing skills. Desirable Skills Power Pages experience. Power BI report development. Knowledge of Microsoft Fabric or wider data platform technologies. Exposure to API based integrations, logic apps, and enterprise automation. What You'll Deliver High quality, modern Microsoft solutions that meet customer requirements. Clear technical documentation, SOWs, migration plans, and architecture diagrams. Low risk, efficient project deployments with excellent customer satisfaction. Automation and process improvements that bring measurable value to customers. Why Join Us? Work with a forward thinking, supportive Cloud Engineering team. Opportunity to lead impactful technical projects across diverse industries. Strong career development pathways with access to cutting edge Microsoft technologies. A collaborative culture that values innovation, curiosity, and continuous learning.
A fast-growing technology services company in England is seeking a Software Delivery Manager. The role involves managing Jira for multiple teams, facilitating agile ceremonies, and serving as a vital link between development teams and stakeholders. Candidates should possess strong organizational skills, a solid understanding of the software development lifecycle, and excellent communication abilities. This is a hybrid role requiring attendance in Shoreham-by-Sea 1-2 days a week. Salary is up to £50,000 plus benefits.
03/02/2026
Full time
A fast-growing technology services company in England is seeking a Software Delivery Manager. The role involves managing Jira for multiple teams, facilitating agile ceremonies, and serving as a vital link between development teams and stakeholders. Candidates should possess strong organizational skills, a solid understanding of the software development lifecycle, and excellent communication abilities. This is a hybrid role requiring attendance in Shoreham-by-Sea 1-2 days a week. Salary is up to £50,000 plus benefits.
A leading technology services company in Shoreham-by-Sea is seeking a Software Delivery Manager to lead development teams and ensure successful project delivery. This role involves managing Jira, facilitating agile ceremonies, and maintaining stakeholder communication. The ideal candidate will have strong organizational skills, a solid understanding of the software lifecycle, and experience working in cross-functional teams. The position offers hybrid work flexibility and competitive salary plus benefits.
03/02/2026
Full time
A leading technology services company in Shoreham-by-Sea is seeking a Software Delivery Manager to lead development teams and ensure successful project delivery. This role involves managing Jira, facilitating agile ceremonies, and maintaining stakeholder communication. The ideal candidate will have strong organizational skills, a solid understanding of the software lifecycle, and experience working in cross-functional teams. The position offers hybrid work flexibility and competitive salary plus benefits.
Software Delivery Manager Focus Group Shoreham-by-Sea Hybrid (1-2 days/week on-site) Permanent Salary up to £50,000 plus benefits The Role We're looking for a Software Delivery Manager who thrives on keeping development teams focused, organised, and delivering. You'll be the operational backbone of our software function - managing Jira across multiple teams, facilitating agile ceremonies, and ensuring stakeholders always know where we stand. This is a hands on role where you'll own sprint hygiene, delivery metrics, and the smooth flow of work from backlog to production. Reporting to: Head of Software What You'll Do Jira & Workflow Management Configure and maintain Jira projects, boards, workflows and automations Build dashboards and reports that give real time visibility Keep data clean, accurate, and actionable through regular hygiene activities Manage permissions and train teams on best practices Sprint & Delivery Coordination Facilitate sprint planning, refinements, and poker planning sessions Monitor progress, identify blockers, and track velocity metrics Coordinate the development support rota Support continuous improvement through data driven insights Stakeholder Communication Produce clear sprint reports and status updates Work with Business Analysts to ensure backlog items are sprint ready Coordinate UAT with internal stakeholders Escalate risks and dependencies proactively What You Bring Essential: Strong organisational skills with exceptional attention to detail Solid understanding of software development lifecycle and agile ways of working Excellent communication - you can translate technical complexity into clarity Analytical mindset - you spot patterns, trends, and potential issues early Experience collaborating with cross functional teams Self starter who knows when to drive and when to elevate Desirable: Proven Jira/Confluence proficiency (board config, workflows, JQL, automation) Jira Admin or Scrum Master certification Experience facilitating agile ceremonies Advanced JQL for complex reporting Background in tech/telecoms or supporting multiple development teams Why Focus Group? Work on diverse internal applications and integrated platforms (ServiceNow, HubSpot, Dynamics) Hybrid flexibility with just 1 2 days per week on site in Shoreham Be the glue that connects great people to great delivery Opportunity to shape and improve delivery processes across the organisation About Focus Group Focus Group is a £300m revenue, 1,300 person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing to transform how we operate and how we serve our 30,000 SME customers. Ready to apply? Send your CV and a brief note about why you're a great fit.
02/02/2026
Full time
Software Delivery Manager Focus Group Shoreham-by-Sea Hybrid (1-2 days/week on-site) Permanent Salary up to £50,000 plus benefits The Role We're looking for a Software Delivery Manager who thrives on keeping development teams focused, organised, and delivering. You'll be the operational backbone of our software function - managing Jira across multiple teams, facilitating agile ceremonies, and ensuring stakeholders always know where we stand. This is a hands on role where you'll own sprint hygiene, delivery metrics, and the smooth flow of work from backlog to production. Reporting to: Head of Software What You'll Do Jira & Workflow Management Configure and maintain Jira projects, boards, workflows and automations Build dashboards and reports that give real time visibility Keep data clean, accurate, and actionable through regular hygiene activities Manage permissions and train teams on best practices Sprint & Delivery Coordination Facilitate sprint planning, refinements, and poker planning sessions Monitor progress, identify blockers, and track velocity metrics Coordinate the development support rota Support continuous improvement through data driven insights Stakeholder Communication Produce clear sprint reports and status updates Work with Business Analysts to ensure backlog items are sprint ready Coordinate UAT with internal stakeholders Escalate risks and dependencies proactively What You Bring Essential: Strong organisational skills with exceptional attention to detail Solid understanding of software development lifecycle and agile ways of working Excellent communication - you can translate technical complexity into clarity Analytical mindset - you spot patterns, trends, and potential issues early Experience collaborating with cross functional teams Self starter who knows when to drive and when to elevate Desirable: Proven Jira/Confluence proficiency (board config, workflows, JQL, automation) Jira Admin or Scrum Master certification Experience facilitating agile ceremonies Advanced JQL for complex reporting Background in tech/telecoms or supporting multiple development teams Why Focus Group? Work on diverse internal applications and integrated platforms (ServiceNow, HubSpot, Dynamics) Hybrid flexibility with just 1 2 days per week on site in Shoreham Be the glue that connects great people to great delivery Opportunity to shape and improve delivery processes across the organisation About Focus Group Focus Group is a £300m revenue, 1,300 person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing to transform how we operate and how we serve our 30,000 SME customers. Ready to apply? Send your CV and a brief note about why you're a great fit.
A leading technology services provider in the United Kingdom is seeking a Technical Project Engineer specializing in SharePoint Online and Power Platform. This role involves leading the design and delivery of end-to-end Microsoft Modern Workplace solutions while collaborating closely with customers and project teams. Ideal candidates should possess strong technical skills in SharePoint and Power Platform, with a focus on delivering high-quality outcomes. Competitive salary and benefits are offered, with a hybrid working option available.
02/02/2026
Full time
A leading technology services provider in the United Kingdom is seeking a Technical Project Engineer specializing in SharePoint Online and Power Platform. This role involves leading the design and delivery of end-to-end Microsoft Modern Workplace solutions while collaborating closely with customers and project teams. Ideal candidates should possess strong technical skills in SharePoint and Power Platform, with a focus on delivering high-quality outcomes. Competitive salary and benefits are offered, with a hybrid working option available.
IT/Telco Solutions Engineer - Aberdeen £40,000 + Van Home-Based with Travel Shape the Future of IT Infrastructure Are you an IT professional who thrives on variety, enjoys solving complex technical challenges, and wants to work with cutting-edge technology across diverse client environments? Focus Group is looking for a Solutions Engineer in the Aberdeen area to join our growing team in Scotland. About the Role As a Solutions Engineer, you'll be the technical expert our clients rely on. You'll split your time between remote support and onsite delivery, working with everyone from ambitious SMEs to large enterprises. This isn't a desk job-you'll lead project implementations, troubleshoot complex issues, and mentor other engineers while continuously expanding your technical expertise. What You'll Be Doing: Leading the delivery of IT projects from small upgrades to major infrastructure transformations Acting as the go-to expert in your specialism, handling escalations and complex technical challenges Designing and implementing best-practice solutions across networking, cloud, voice, or server infrastructure Conducting site surveys, audits, and technical scoping sessions with clients Collaborating with project managers, 3rd line engineers, and service desk teams Developing training materials and documentation to share your expertise across the business Building lasting relationships with clients through exceptional technical delivery and customer service What We're Looking For You'll need: Proven experience in IT & Telecoms support or delivery roles Subject matter expert-level knowledge in at least one of these areas: Networking: VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba Voice Systems: SIP, hosted voice, Gamma, LG, Mitel, Avaya Server & Storage: Windows Server, Hyper-V, VMware, M365, Azure Cloud Technologies: M365, Azure, Intune, SharePoint Excellent communication skills and meticulous attention to detail A full UK driving licence and flexibility for occasional overnight stays on larger projects Strong troubleshooting abilities and a genuine passion for staying ahead of technology trends Bonus points for: Experience in a managed service provider environment Industry certifications (Microsoft, Cisco, Meraki, SonicWall, Aruba) Active Microsoft certifications (MS101, MS100, AZ104, AZ140) Why Focus Group? Focus Group is a 1,300-strong Microsoft technology partner and managed service provider backed by HG Capital. We're experiencing significant growth and investing heavily in our people and capabilities. When you join us, you're not just taking a job-you're joining a company with ambitious plans and clear career pathways. What's in it for you: Competitive salary of £40,000 + overtime and on-call Company van with fuel card Home-based role with autonomy and trust Genuine career progression opportunities into Team Manager, Technical Consultant, or Technical Pre-Sales roles Exposure to diverse technologies and challenging projects that will accelerate your development Work with enterprise-level clients while maintaining the agility of a growing organization Investment in your professional development and certifications Ready to Apply? If you're looking for a role that combines technical depth with variety, autonomy with collaboration, and professional growth with real responsibility, we'd love to hear from you. Location: Aberdeen (Home-based with frequent client site visits across the region)
02/02/2026
Full time
IT/Telco Solutions Engineer - Aberdeen £40,000 + Van Home-Based with Travel Shape the Future of IT Infrastructure Are you an IT professional who thrives on variety, enjoys solving complex technical challenges, and wants to work with cutting-edge technology across diverse client environments? Focus Group is looking for a Solutions Engineer in the Aberdeen area to join our growing team in Scotland. About the Role As a Solutions Engineer, you'll be the technical expert our clients rely on. You'll split your time between remote support and onsite delivery, working with everyone from ambitious SMEs to large enterprises. This isn't a desk job-you'll lead project implementations, troubleshoot complex issues, and mentor other engineers while continuously expanding your technical expertise. What You'll Be Doing: Leading the delivery of IT projects from small upgrades to major infrastructure transformations Acting as the go-to expert in your specialism, handling escalations and complex technical challenges Designing and implementing best-practice solutions across networking, cloud, voice, or server infrastructure Conducting site surveys, audits, and technical scoping sessions with clients Collaborating with project managers, 3rd line engineers, and service desk teams Developing training materials and documentation to share your expertise across the business Building lasting relationships with clients through exceptional technical delivery and customer service What We're Looking For You'll need: Proven experience in IT & Telecoms support or delivery roles Subject matter expert-level knowledge in at least one of these areas: Networking: VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba Voice Systems: SIP, hosted voice, Gamma, LG, Mitel, Avaya Server & Storage: Windows Server, Hyper-V, VMware, M365, Azure Cloud Technologies: M365, Azure, Intune, SharePoint Excellent communication skills and meticulous attention to detail A full UK driving licence and flexibility for occasional overnight stays on larger projects Strong troubleshooting abilities and a genuine passion for staying ahead of technology trends Bonus points for: Experience in a managed service provider environment Industry certifications (Microsoft, Cisco, Meraki, SonicWall, Aruba) Active Microsoft certifications (MS101, MS100, AZ104, AZ140) Why Focus Group? Focus Group is a 1,300-strong Microsoft technology partner and managed service provider backed by HG Capital. We're experiencing significant growth and investing heavily in our people and capabilities. When you join us, you're not just taking a job-you're joining a company with ambitious plans and clear career pathways. What's in it for you: Competitive salary of £40,000 + overtime and on-call Company van with fuel card Home-based role with autonomy and trust Genuine career progression opportunities into Team Manager, Technical Consultant, or Technical Pre-Sales roles Exposure to diverse technologies and challenging projects that will accelerate your development Work with enterprise-level clients while maintaining the agility of a growing organization Investment in your professional development and certifications Ready to Apply? If you're looking for a role that combines technical depth with variety, autonomy with collaboration, and professional growth with real responsibility, we'd love to hear from you. Location: Aberdeen (Home-based with frequent client site visits across the region)
A leading technology partner in the UK seeks a Solutions Architect who plays a pivotal role in designing innovative solutions and leading development teams. In this hybrid role based in Shoreham, you will influence strategic technical decisions and align solutions with business goals. Ideal candidates will have over five years of experience in software development, strong Azure expertise, and robust stakeholder management skills, with a competitive salary package ranging from £80,000 to £95,000.
02/02/2026
Full time
A leading technology partner in the UK seeks a Solutions Architect who plays a pivotal role in designing innovative solutions and leading development teams. In this hybrid role based in Shoreham, you will influence strategic technical decisions and align solutions with business goals. Ideal candidates will have over five years of experience in software development, strong Azure expertise, and robust stakeholder management skills, with a competitive salary package ranging from £80,000 to £95,000.
Solutions Architect £80-95k Hybrid Shoreham Office Design the technical backbone of a 1,300-person Microsoft technology powerhouse. Focus Group isn't just another MSP. We're an HG Capital-backed Microsoft technology partner building enterprise-grade solutions that matter. As our Solutions Architect, you'll be the critical bridge between ambitious business objectives and technical reality-designing the systems and integrations that power our growth. What You'll Own Strategic Architecture: Design end-to-end solutions for our diverse ecosystem of proprietary and third-party applications, working directly with our Technical Design Authority to set enterprise standards. Technical Leadership: Guide development teams through the full lifecycle-from architectural blueprints to production deployment-ensuring every solution is scalable, secure, and future-proof. Innovation Pipeline: Run proof-of-concept projects, evaluate emerging technologies, and drive continuous improvement across our Azure-centric technology stack. Stakeholder Partnership: Collaborate with our PMO and business leaders to translate complex requirements into elegant technical solutions that deliver real business value. Your Technical Foundation Essential: 5+ years in software development, systems design, or IT architecture Azure cloud platform expertise RESTful APIs, microservices, and distributed systems Middleware and system integration CI/CD pipelines and DevOps principles Strong stakeholder management skills Ideal: Azure services (Functions, Logic Apps, API Management, Service Bus) IaC and containerisation Event-driven architectures Security frameworks (OAuth, SAML, zero-trust) Jira and Atlassian suite Architecture governance experience Why This Role Matters You won't be creating documentation in isolation. You'll be shaping the technical direction of a rapidly growing organisation, working on both internal systems that drive operational excellence and customer-facing products that generate revenue. This is hands on architecture with strategic impact-reporting directly to our CTO with genuine influence over technical decisions. The Practical Details Location: Remote (UK-based) with occasional visits to our Shoreham office Salary: £80,000-£95,000 depending on experience Reporting to: Chief Technology Officer
02/02/2026
Full time
Solutions Architect £80-95k Hybrid Shoreham Office Design the technical backbone of a 1,300-person Microsoft technology powerhouse. Focus Group isn't just another MSP. We're an HG Capital-backed Microsoft technology partner building enterprise-grade solutions that matter. As our Solutions Architect, you'll be the critical bridge between ambitious business objectives and technical reality-designing the systems and integrations that power our growth. What You'll Own Strategic Architecture: Design end-to-end solutions for our diverse ecosystem of proprietary and third-party applications, working directly with our Technical Design Authority to set enterprise standards. Technical Leadership: Guide development teams through the full lifecycle-from architectural blueprints to production deployment-ensuring every solution is scalable, secure, and future-proof. Innovation Pipeline: Run proof-of-concept projects, evaluate emerging technologies, and drive continuous improvement across our Azure-centric technology stack. Stakeholder Partnership: Collaborate with our PMO and business leaders to translate complex requirements into elegant technical solutions that deliver real business value. Your Technical Foundation Essential: 5+ years in software development, systems design, or IT architecture Azure cloud platform expertise RESTful APIs, microservices, and distributed systems Middleware and system integration CI/CD pipelines and DevOps principles Strong stakeholder management skills Ideal: Azure services (Functions, Logic Apps, API Management, Service Bus) IaC and containerisation Event-driven architectures Security frameworks (OAuth, SAML, zero-trust) Jira and Atlassian suite Architecture governance experience Why This Role Matters You won't be creating documentation in isolation. You'll be shaping the technical direction of a rapidly growing organisation, working on both internal systems that drive operational excellence and customer-facing products that generate revenue. This is hands on architecture with strategic impact-reporting directly to our CTO with genuine influence over technical decisions. The Practical Details Location: Remote (UK-based) with occasional visits to our Shoreham office Salary: £80,000-£95,000 depending on experience Reporting to: Chief Technology Officer
A growth-oriented technology services company based in the United Kingdom is looking for a Director of AI. This role involves leading the AI strategy and roadmap, embedding AI across service delivery, and building a high-impact AI team. The ideal candidate will possess strong commercial acumen, experience in driving cross-functional change, and a genuine interest in AI. The position offers a competitive salary, equity participation, and hybrid working conditions.
02/02/2026
Full time
A growth-oriented technology services company based in the United Kingdom is looking for a Director of AI. This role involves leading the AI strategy and roadmap, embedding AI across service delivery, and building a high-impact AI team. The ideal candidate will possess strong commercial acumen, experience in driving cross-functional change, and a genuine interest in AI. The position offers a competitive salary, equity participation, and hybrid working conditions.
Director of AI Location: Hybrid - HQ in Shoreham-by-Sea Reports to: Chief Strategy & Transformation Officer The Opportunity Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. We're seeking a Director of AI to lead the development and delivery of Focus Group's AI strategy - shaping how artificial intelligence enhances our services, drives efficiency, and creates new customer-facing value propositions. This is a pivotal role for someone with strong commercial and transformation experience who is passionate about the potential of AI and eager to turn that enthusiasm into measurable business impact. The Role As Director of AI, you will: Lead Focus Group's AI strategy and roadmap, aligning initiatives to our growth objectives Partner with business and technology leaders to embed AI and automation across service delivery, customer experience, and internal operations Build and lead a small, high-impact AI team Evaluate and implement AI-driven tools and partnerships that deliver clear commercial and operational benefits Help design and launch new customer-facing value propositions powered by AI Define success metrics, governance, and value tracking for all AI initiatives Report progress and outcomes directly to the CSTO and executive leadership team What You'll Bring Essential Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes. Blend of consulting discipline and operational delivery - able to move seamlessly between boardroom strategy and frontline execution. Proven ability to drive cross-functional change and adoption, turning plans into measurable outcomes. Excellent commercial acumen, with a sharp understanding of how AI and automation create business value. High emotional intelligence and relationship-building skills - able to engage and influence both senior stakeholders and operational teams. Strong analytical and problem-solving skills; comfortable using data and insight to guide decisions. Genuine interest in and working knowledge of AI - you stay curious, follow developments, and actively explore how emerging tools can be applied in real businesses. Desirable Experience working in B2B and technology-driven businesses Exposure to private-equity-backed or scaling organisations Prior experience in data, analytics, or automation programmes What We Offer Competitive base salary, equity participation, bonus, and benefits package Opportunity to shape and own the AI agenda within an Hg-backed growth business Access to Hg's AI thought leadership, ecosystem partnerships, and portfolio network, providing unique insight and support to accelerate impact Direct executive sponsorship and visibility across the organisation Collaborative, entrepreneurial culture focused on delivery and innovation Hybrid working - typically one or two days per week in our ShorehamHQ
02/02/2026
Full time
Director of AI Location: Hybrid - HQ in Shoreham-by-Sea Reports to: Chief Strategy & Transformation Officer The Opportunity Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. We're seeking a Director of AI to lead the development and delivery of Focus Group's AI strategy - shaping how artificial intelligence enhances our services, drives efficiency, and creates new customer-facing value propositions. This is a pivotal role for someone with strong commercial and transformation experience who is passionate about the potential of AI and eager to turn that enthusiasm into measurable business impact. The Role As Director of AI, you will: Lead Focus Group's AI strategy and roadmap, aligning initiatives to our growth objectives Partner with business and technology leaders to embed AI and automation across service delivery, customer experience, and internal operations Build and lead a small, high-impact AI team Evaluate and implement AI-driven tools and partnerships that deliver clear commercial and operational benefits Help design and launch new customer-facing value propositions powered by AI Define success metrics, governance, and value tracking for all AI initiatives Report progress and outcomes directly to the CSTO and executive leadership team What You'll Bring Essential Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes. Blend of consulting discipline and operational delivery - able to move seamlessly between boardroom strategy and frontline execution. Proven ability to drive cross-functional change and adoption, turning plans into measurable outcomes. Excellent commercial acumen, with a sharp understanding of how AI and automation create business value. High emotional intelligence and relationship-building skills - able to engage and influence both senior stakeholders and operational teams. Strong analytical and problem-solving skills; comfortable using data and insight to guide decisions. Genuine interest in and working knowledge of AI - you stay curious, follow developments, and actively explore how emerging tools can be applied in real businesses. Desirable Experience working in B2B and technology-driven businesses Exposure to private-equity-backed or scaling organisations Prior experience in data, analytics, or automation programmes What We Offer Competitive base salary, equity participation, bonus, and benefits package Opportunity to shape and own the AI agenda within an Hg-backed growth business Access to Hg's AI thought leadership, ecosystem partnerships, and portfolio network, providing unique insight and support to accelerate impact Direct executive sponsorship and visibility across the organisation Collaborative, entrepreneurial culture focused on delivery and innovation Hybrid working - typically one or two days per week in our ShorehamHQ
