Ecs Resource Group Ltd

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a Field Engineer on a contract basis. The successful candidate will be working with a telecoms end client across various projects. We are seeking flexible individuals who can work a variety of shift patterns, including 4 on / 4 off days, 4 on / 4 off nights, weekend days, weekend nights, and on-call cover. A company vehicle and fuel card will be provided for business use, with work taking place across locations within the Central Belt of Scotland. Key Responsibilities: Deliver field engineering services including installation, commissioning, maintenance, and assurance activities. Support the delivery of projects on time, within budget, and to agreed quality and safety standards. Monitor project progress, identify risks or issues, and escalate where necessary. Provide clear and timely communication to all stakeholders. Maintain accurate documentation and ensure compliance with operational standards. Participate in a 24/7 on-call rota to support critical network services. Key Skills: Strong organisational skills with the ability to work independently or as part of a team. Proven experience in engineering installation, commissioning, and maintenance activities. Solid technical knowledge of networking (LAN, WAN, MPLS, routing/switching, IP networking). Skilled in troubleshooting, monitoring, and supporting telecoms and data network systems. Excellent written and verbal communication skills, with proficiency in Microsoft Office/Teams. Full UK driving licence and a proactive, can-do attitude. Further job details available upon application. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed) , and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

IT Helpdesk Manager Location: Leicester, UK Salary: 40k - 50k Job Profile The Helpdesk Manager is responsible for leading and managing the IT support team and services, ensuring the effective delivery of engineering, IT, and maintenance services. We are seeking an experienced and motivated Helpdesk Manager to lead our IT support team. The ideal candidate will be responsible for overseeing the daily operations of the helpdesk, ensuring a high level of support is provided to our channel partners, and driving continuous improvement in processes and service delivery. This role requires strong leadership skills, a deep understanding of IT systems, hardware maintenance, troubleshooting, and a customer-service-focused mindset. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a Fibre Network Delivery Specialist on a contract basis. The successful candidate will be working with a telecoms end client across various projects. Ideally we need someone to be based in North Yorkshire/Northumberland, so they are able to cover these areas. Key Responsibilities: Conduct quality inspections on in-progress and completed works, ensuring compliance with legislative requirements, and agreed project scope. Provide technical support to planners, delivery managers, and suppliers to meet SLAs, resolve build issues, and ensure smooth delivery of fibre projects. Drive continuous improvement by identifying non-compliance, managing corrective actions, and supporting training initiatives for supplier teams. Support network resilience and evolution by assisting with service restoration, evaluating new technologies, and carrying out specialist direct works when required. Key Skills: Strong technical expertise in fibre network installation, testing, splicing, and telecommunications standards, including civils and cable work. In-depth knowledge of health, safety, and environmental legislation, including NRSWA and HS&E compliance monitoring. Effective communicator with the ability to provide clear reports, engage stakeholders, and deliver training across teams and suppliers. Professionally qualified with NRSWA accreditation, IOSH/CSCS (or equivalent), PC literacy, and a full UK driving licence. Further job details available upon application. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed) , and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Project Manager - Salesforce 475 a day - Outside IR35 6-Month Contract Hybrid: 3 Days Onsite Weekly East London We're seeking a proactive and personable Project Manager to join our IT team on a contract basis. This is a fantastic opportunity for someone with a strong track record in project delivery, excellent stakeholder engagement, and hands-on experience with Salesforce and Oracle HCM. Key Focus Areas Lead and support Salesforce-related workstreams and Oracle HCM projects Oversee the rollout of Access Control Lists (ACL) via Salesforce Ensure high standards of project governance and documentation Collaborate across teams to align projects with strategic IT goals Essential Skills Proven Project management experience managing multiple projects with urgency and precision Hands-on experience with Salesforce, Oracle HCM, and SQL Proficiency in MS Project and Jira Strong skills in change management documentation and stakeholder reporting Solid general technology understanding Excellent interpersonal and communication skills ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a Technical Delivery Manager on a contract basis. The successful candidate will be leading the delivery of a large-scale SIEM migration and Elastic Agent rollout across multiple telecom estates. This role is critical to the success of the project and requires someone who is not only an effective coordinator but also technically capable of driving delivery execution. Key Responsibilities: Lead end-to-end delivery of the SIEM migration and Elastic Agent rollout across complex, multi-environment telecom estates. Coordinate technical delivery plans and ensure alignment across all participating organisations and workstreams. Manage cross-functional teams, ensuring technical tasks are executed to scope, quality, and schedule. Drive progress proactively identifying risks, resolving blockers, and maintaining delivery momentum. Act as the central technical liaison between internal teams, partners, and stakeholders. Ensure seamless integration between various delivery components and environments. Report on delivery status, risks, and dependencies to senior leadership. Key Skills: Proven background in the telecommunications industry, ideally having delivered large-scale infrastructure or platform projects. (Essential) Deep understanding of SIEM platforms such as Splunk and Elastic. (Essential) Strong hands-on technical delivery experience, not just governance or coordination. Familiarity with telecom-specific delivery processes, governance, and operational models. Excellent stakeholder management and communication skills. Ability to thrive in a fast-paced, high-pressure delivery environment with ambitious timelines. Further job details available upon application. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed) , and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Infrastructure Engineer Location: Milton Keynes (Hybrid, with visits to Birmingham) - On-site role Role: Permanent I'm recruiting for a leading global distributor of electrical and industrial automation products, known for its strong focus on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis on cybersecurity. This hybrid role is primarily based in Milton Keynes, with regular travel to another other Birmingham office. Key Responsibilities: Design, deploy, and maintain both on-premises and cloud infrastructure (Azure). Lead infrastructure upgrade projects and assist in developing new solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to minimize downtime and ensure swift recovery. Stay updated on emerging technologies and cybersecurity best practices. Work collaboratively within Agile frameworks, participating in sprint planning, stand-ups, retrospectives, and iterative delivery aligned with business needs. Technical Skills & Experience: Proven expertise in designing and maintaining hybrid infrastructure environments (on-premises and cloud). Strong knowledge of Microsoft Server, cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft Hyper-V (VM provisioning, optimization, high availability, troubleshooting). Skilled in configuring and managing routers, switches, and firewalls. Experience with SAN and NAS technologies including provisioning, tuning, and backup strategies. Familiarity with LogicMonitor or similar infrastructure monitoring tools, including dashboard creation and alert tuning. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

IT Operations Manager Location: Farnham (x2 days per week) Salary: 45k - 50k Job role We are looking for a hands on IT Operations Manager who is responsible for ensuring the smooth, secure, and efficient operation of the organisation's IT environment. This role oversees the management and optimisation of IT infrastructure, networks, systems, and cloud services, while leading the IT Support Desk to deliver high-quality, responsive technical assistance to end users. The postholder will plan and deliver IT projects that enhance business performance and resilience, ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

1st Line IT Support Engineer Salary: 26,000 - 31,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support Engineer to be the go to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles Familiarity with HALO ITSM or similar ticketing systems Strong knowledge of Microsoft 365 and Windows 10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory, Teams telephony, and SharePoint Online Understanding of IT asset management and user lifecycle processes A friendly, approachable attitude ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

IT Operations Manager Location: Farnham (x2 days per week) Day Rate: 400 - 450 per day Length: 3 - 6 months Job role The IT Operations Manager is responsible for ensuring the smooth, secure, and efficient operation of the organisation's IT environment. This role oversees the management and optimisation of IT infrastructure, networks, systems, and cloud services, while leading the IT Support Desk to deliver high-quality, responsive technical assistance to end users. The postholder will plan and deliver IT projects that enhance business performance and resilience, ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Job Specification Position: 2nd Line Onsite Engineer Location: Lytham, FY8 Work Pattern: Monday - Friday, 09:00 - 17:00 Remote Work: Option for 1-day WFH per week (subject to performance) Start Date: ASAP Clearance Required: SC Clearance & BPSS On-Call Requirement: Once up to speed, participation in a paid, shared on-call rota to respond to P1 major incidents outside normal service hours. Rate: To be discussed Role Overview ECS Group is seeking a skilled and proactive 2nd Line Onsite Engineer to provide efficient and timely support to end users. This role is critical in maintaining business continuity and ensuring high-quality IT service delivery within a collaborative and fast-paced environment. Key Responsibilities Deliver second-level BAU (Business As Usual) support to end users with professionalism and efficiency. Act as "smart hands" for other IT teams and Service Management to support business continuity. Troubleshoot and resolve technical issues across hardware, software, and network systems. Participate in the on-call rota for major incident response once fully trained. Maintain documentation and contribute to knowledge base articles for recurring issues. Required Skills & Experience Strong working knowledge of: Microsoft Operating Systems Microsoft Exchange Microsoft Office & Office 365 Microsoft Teams SCCM & Intune Basic to intermediate networking knowledge. Experience in a team-oriented, collaborative IT environment, ideally within Financial Services. Excellent communication and problem-solving skills. Ability to work independently and manage time effectively. Security Clearance Candidates must hold SC Clearance and BPSS ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

IT Operations Analyst Location: Watford - ONSITE Full-time Permanent 37.5 hours/week (Monday to Friday) Department: Information Technology Join one of the UK's leading engineering and infrastructure companies and play a key role in supporting and evolving our hybrid IT estate. We're seeking a skilled and proactive IT Operations Analyst to join our dynamic IT team. This is an exciting opportunity for someone who thrives in a technical, fast-paced environment and enjoys working across both on-premises and cloud-based infrastructure to ensure high service availability, security, and operational efficiency. What you'll be doing: Provide hands-on support and monitoring for a mix of on-prem and cloud-hosted systems across 300 UK locations. Maintain and enhance core IT infrastructure including Windows Server, Active Directory, networking, and cloud services . Support day-to-day operations of Azure IaaS/PaaS , Microsoft 365 , Exchange Online , and related platforms. Administer and improve endpoint management via Intune , SCCM , and Autopilot. Ensure security compliance through MFA , Microsoft Defender , and proactive vulnerability management. Collaborate with internal support teams and third-party vendors to drive service improvements and resolve escalated issues. Document procedures, assist with audits, and contribute to change and release processes. Mentor junior team members and contribute to knowledge sharing across the IT function. What we're looking for: Proven experience in an IT operations, support or infrastructure role (ideally in a multi-site, enterprise environment). Strong working knowledge of Microsoft Azure (IaaS, PaaS) , Entra ID (Azure AD) , and Microsoft 365 services . Experience managing Windows Server environments , Active Directory , GPOs , Hyper-V , and networking (DNS, DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. Desirable: Certification or current study towards Microsoft Azure Administrator (AZ-104) or similar. Familiarity with Okta , Google Workspace , or other identity platforms. Previous experience in engineering, construction, legal or corporate environments is a plus. What we offer: A supportive, inclusive, and innovative workplace culture. Opportunities to work on large-scale, high-impact IT projects. Ongoing professional development and training, including certifications. Competitive salary, benefits, and employee perks. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Account Manager Base Salary: 37,000 - 45,000 + Double OTE + Car Allowance Location: Flexible (UK-wide) About the Role We're looking for a driven and ambitious Account Manager to join a fast-growing technology solutions provider with a strong focus on Cybersecurity and broader IT services. This is an exciting opportunity for someone currently in an Inside Sales or Telephone Account Management position who is ready to take the next step into a more customer-facing, field-based role. You'll inherit a healthy portfolio of existing customers and be responsible for nurturing, expanding, and developing these relationships, while identifying new opportunities to drive growth across a wide range of technology offerings. Key Responsibilities Manage and develop an existing customer base, maintaining strong and long-term relationships. Identify upsell and cross-sell opportunities across the company's IT and Cyber portfolio. Meet clients face-to-face regularly to build trust and understand their business needs. Work collaboratively with internal technical teams to deliver tailored solutions. Achieve and exceed sales targets and KPIs. Represent the company at industry events, exhibitions, and networking opportunities. Ideal Candidate 4-5 years' experience in Inside Sales, Account Management, or IT Sales. Proven track record of working with SME or mid-market customers. Keen to progress into a more field-based, relationship-driven role. Exposure to Cybersecurity solutions or a strong interest in the area. Experience working in dynamic, fast-changing environments (e.g., businesses that have gone through acquisitions or rapid growth). Open-minded, adaptable, and eager to learn - not limited by rigid corporate processes. Confident communicator with strong interpersonal skills and commercial awareness. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Account Manager Base Salary: 37,000 - 45,000 + Double OTE + Car Allowance Location: Flexible (UK-wide) About the Role We're looking for a driven and ambitious Account Manager to join a fast-growing technology solutions provider with a strong focus on Cybersecurity and broader IT services. This is an exciting opportunity for someone currently in an Inside Sales or Telephone Account Management position who is ready to take the next step into a more customer-facing, field-based role. You'll inherit a healthy portfolio of existing customers and be responsible for nurturing, expanding, and developing these relationships, while identifying new opportunities to drive growth across a wide range of technology offerings. Key Responsibilities Manage and develop an existing customer base, maintaining strong and long-term relationships. Identify upsell and cross-sell opportunities across the company's IT and Cyber portfolio. Meet clients face-to-face regularly to build trust and understand their business needs. Work collaboratively with internal technical teams to deliver tailored solutions. Achieve and exceed sales targets and KPIs. Represent the company at industry events, exhibitions, and networking opportunities. Ideal Candidate 4-5 years' experience in Inside Sales, Account Management, or IT Sales. Proven track record of working with SME or mid-market customers. Keen to progress into a more field-based, relationship-driven role. Exposure to Cybersecurity solutions or a strong interest in the area. Experience working in dynamic, fast-changing environments (e.g., businesses that have gone through acquisitions or rapid growth). Open-minded, adaptable, and eager to learn - not limited by rigid corporate processes. Confident communicator with strong interpersonal skills and commercial awareness. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Business Development Manager - Managed Solutions (Connectivity) Location: Remote UK Package: Up to 75k + Double OTE + Car Our client, a leading UK Managed Connectivity Solutions provider, is seeking a highly driven Business Development Manager. This role is central to driving new business growth across Connectivity, Networking, Secure Access Service Edge (SASE), and Unified Communications & Experience (UC&X) solutions. The successful candidate will identify and secure new opportunities, build lasting client relationships, and position the company's innovative solutions to new customers. Key Responsibilities New Business Development - Proactively identify, engage, and secure new customers to expand market presence in Connectivity, Networking, SASE, and UC&X. Strategic Sales Planning - Develop and execute sales strategies aligned with business objectives and emerging market opportunities. Customer Engagement - Build and maintain strong relationships with C-level executives, IT leaders, and procurement teams to understand business needs and deliver tailored solutions. Solution Selling - Collaborate with technical teams to design, present, and propose solutions that demonstrate clear value and meet customer requirements. Market & Competitor Analysis - Monitor industry trends, competitor activity, and market shifts to shape and refine sales approaches. Collaboration - Work closely with internal teams, including pre-sales, marketing, and service delivery, to ensure a seamless and positive customer experience. Pipeline Management - Manage and maintain a robust sales pipeline using CRM tools, providing accurate forecasts and performance reports to leadership. Target Achievement - Consistently deliver against agreed KPIs and sales targets. Previous Experience Proven experience in business development or sales within the Connectivity, Networking, SASE, or UC&X sectors. Strong understanding of connectivity solutions (MPLS, SD-WAN, DIA, 5G), networking (LAN/WAN, security), SASE frameworks, and UC&X technologies (VoIP, Teams, Contact Centre solutions). Track record of achieving and exceeding sales targets in a competitive B2B environment. Strong commercial awareness and ability to position complex solutions to align with customer needs. Ability to communicate complex technical solutions in a clear, compelling manner to both technical and non-technical stakeholders. Excellent negotiation, presentation, and relationship-building skills. Self-motivated, proactive, and able to work independently while collaborating effectively with internal teams. Competent project, time management, and organisational skills. Excellent communication and interpersonal skills, with the ability to engage successfully at all levels. Persuasive, diplomatic, and commercially astute with strong decision-making ability. Creative thinker with the ability to generate and follow through on new ideas. Strong customer service orientation and relationship management techniques. Qualifications & Technical Competence Degree-level education or equivalent (ideally in a relevant discipline). Proficiency with CRM tools (Salesforce preferred) ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

Power Platform Developer Location - Watford or Horsham Salary - 45,000 - 55,000 per annum Permanent Hybrid - 3 days in office, 2 working from home after successful completion of the 3 month probation period As a Digital Solutions Engineer, you will play a key role in the development and maintenance of Microsoft Power Platform applications and SharePoint environments. You will work collaboratively with a global team, providing technical expertise and innovative solutions to meet business needs while adhering to best practices and governance strategies Your responsibilities in the role Manage incidents and problems related to Power Platform and SharePoint environments. Perform change management activities, from small amendments to large-scale projects. Proactively monitor solutions and address emerging issues in SharePoint and Power Platform architecture. Ensure adherence to ICT policies and governance strategies for existing apps and workflows. Develop and integrate Power Automate workflows with external toolsets. Support international colleagues through service management and relationship building. Redevelop and decommission outdated forms and workflows. Provide user guidance, training, and create service documentation. Maintain up-to-date service knowledge to enhance user experiences and reduce service overhead Skills and Experience Accredited Microsoft Power Platform or SharePoint qualifications (desired). Proficiency in Microsoft 365, Power Platform, and SharePoint Online (essential). Strong experience with Power Apps and Power Automate (essential). Familiarity with additional tools like Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

SC Cleared (FinOps Business Analyst) Location: Hybrid / London Contract: Outside IR35 Clearance: SC (must be live) Start: Immediate Duration: 5 weeks initially We are seeking an experienced SC-cleared FinOps Business Analyst to support a national data optimisation project. This is a financial data consumption and cost efficiency role - not technical data engineering. The focus is on understanding how departments use data, identifying waste, and recommending improved models and contracts. Key Responsibilities: Review data service contracts and SLAs for efficiency, effectiveness, and value for money (VFM). Engage with departments and service providers to understand usage, behaviours, and pain points. Analyse consumption patterns to identify waste and opportunities for optimisation. Co-design improved operating models, focusing on fair usage, continuous improvement, and sector-wide efficiency. Deliver a clear set of business change options, a recommended data service model, and a roadmap for transition. Requirements: Proven experience in FinOps, cloud/SaaS cost optimisation, or financial data services. Strong business analysis skills; able to understand non-technical data requirements. Experienced in stakeholder engagement across business and service teams. Strong commercial awareness; capable of reviewing contracts and SLAs. SC clearance (live) - must be immediately available. Remote, but will required trips to London outside IR35, with potential extension into implementation Those without SC, active need not apply ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

Service Desk Analyst - Aston, Birmingham Salary: 25,500 - 30,000 Full-Time 40 Hours per Week My client is seeking a Service Desk Analyst to be the first point of contact for IT support across multiple sites. This is a fantastic opportunity to join a dynamic team and play a key role in delivering high quality technical support. Key Responsibilities Provide day to day support for hardware, software, telephony, and data connections. Assist with operational tasks and infrastructure projects. Deliver user training and support PC/laptop provisioning. Act as the "face of IT," engaging with staff at all levels. Essential Skills & Experience Previous hands on experience with desktops, laptops, printers, mobile devices, and telephony systems. Solid understanding of LAN/WAN, VPN, wireless LAN, MS Active Directory, and Office 365. Ability to manage OS updates, antivirus solutions, and business application installations. Strong problem-solving skills and a customer-focused approach. Professional, polite, and helpful communication style. Experience in training users on hardware and software. ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

Helpdesk Analyst Salary: 25,000 - 28,000 Location: Leicester Working Hours: Monday to Friday, 9:00am - 5:30pm OR 4 on / 4 off shift pattern, 8:00am - 8:00pm Our managed services client is expanding their Helpdesk team and is seeking several Helpdesk Support Analysts to join their dynamic environment. You'll be supporting a wide partner base across maintenance contracts, MAC requests, and T&M-based support. This is a fantastic opportunity to work with cutting-edge technologies and develop your skills in Cisco networking, server, storage, and voice technologies. Key Responsibilities: Provide front-line technical support for Cisco networking equipment and services. Handle server, storage, and voice technology issues. Own cases from logging to resolution or escalation, ensuring timely updates and customer satisfaction. Fulfil incidents and requests with a focus on hardware breakfix maintenance support. Essential Skills Previous experience in IT/network support or a helpdesk role. Strong customer service skills - delivering excellent experiences is key. Experience with hardware breakfix maintenance support. Basic knowledge of Cisco routers, switches, and firewalls (ASA, Meraki, Nexus). Ability to work independently and escalate when necessary. Strong organisational and prioritisation skills. Understanding of Cisco networking concepts - CCNA certification highly desirable. ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a Telecoms Engineer on a contract basis. The successful candidate will be working with a telecoms end client across various projects. We are seeking flexible individuals who can work a variety of shift patterns, including 4 on / 4 off days, 4 on / 4 off nights, weekend days, weekend nights, and on-call cover. A company vehicle and fuel card will be provided for business use, with work taking place across locations within the Central Belt of Scotland. Key Responsibilities: Deliver field engineering services including installation, commissioning, maintenance, and assurance activities. Support the delivery of projects on time, within budget, and to agreed quality and safety standards. Monitor project progress, identify risks or issues, and escalate where necessary. Provide clear and timely communication to all stakeholders. Maintain accurate documentation and ensure compliance with operational standards. Participate in a 24/7 on-call rota to support critical network services. Key Skills: Strong organisational skills with the ability to work independently or as part of a team. Proven experience in engineering installation, commissioning, and maintenance activities. Solid technical knowledge of networking (LAN, WAN, MPLS, routing/switching, IP networking). Skilled in troubleshooting, monitoring, and supporting telecoms and data network systems. Excellent written and verbal communication skills, with proficiency in Microsoft Office/Teams. Full UK driving licence and a proactive, can-do attitude. Further job details available upon application. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed) , and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Senior Gaming Programmer Location: Remote Length: Permanent Salary: £50,000 - £55,000 Exciting opportunity to join an award winning and highly passionate Gaming company based in the Midlands. We are looking for a Senior Programmer who has vast experience in the Gaming industry and a proven track record applying C++ to games...... click apply for full job details