Harrison Holgate

Overview Location: London Reference: HH/RF-14048 Position: Application Support Analyst Salary: Up to £60,000 We are looking for an experienced Application Support Analyst who enjoys solving complex technical problems and making a real difference for customers. This is a 2nd/3rd Line Application Support role, with all 1st Line support handled by a dedicated Service Desk. You will spend your time investigating, troubleshooting and resolving more challenging application issues rather than answering basic support calls. The successful candidate will be naturally curious, enjoy getting to the root cause of problems, and have excellent communication skills. You will work closely with customers and internal teams, keeping stakeholders informed while driving issues through to resolution. Responsibilities Provide 2nd and 3rd Line support for business-critical applications. Investigate and troubleshoot complex application issues to identify the true root cause. Replicate customer issues, perform technical analysis and implement solutions. Escalate issues where required, while maintaining ownership and keeping customers updated throughout. Carry out application configuration, deployments and user administration. Execute SQL queries and configuration changes to support investigations. Monitor application health and respond proactively to system alerts. Deliver user training and guidance where required. Work collaboratively with Development, Infrastructure and Business teams to ensure timely resolution of issues. What we e looking for Above all, we are looking for someone with outstanding problem-solving ability and excellent communication skills. You e also expected to: Loves investigating technical issues and piecing together the bigger picture. Can read between the lines to uncover the real problem, not just the reported symptom. Enjoys helping customers and building strong relationships. Communicates technical information in a clear, user-friendly way. Takes ownership and sees problems through to resolution. Desirable experience Previous Application Support, Technical Support or 2nd/3rd Line Support experience. Experience writing SQL queries for troubleshooting. Experience supporting Microsoft technologies and cloud-based applications (Google Workspace experience is also beneficial). Exposure to Windows environments, with an interest in modern technologies such as containers and PostgreSQL as the platform evolves. Knowledge of the insurance industry would be advantageous. Business Analysis experience or the ability to bridge technical and business conversations would be highly desirable. Why apply This is an opportunity to join a collaborative team where you will work on meaningful technical challenges, develop your technical skills and play a key role in delivering an excellent customer experience. You will also gain exposure to modernising technologies as the business transitions from Windows/SQL-based environments towards containers and PostgreSQL.

Harrison Holgate is seeking an experienced Application Support Analyst in London to deliver 2nd and 3rd line support for critical applications. You will investigate complex issues, perform root-cause analysis and provide timely, customer-focused resolutions. The role emphasizes ownership, proactive monitoring and collaborative problem solving with Development and Infrastructure teams to ensure high availability and strong customer satisfaction.

An exciting opportunity has arisen to join a growing and innovative insurance platform as Head of MGA Services, leading the operational delivery and strategic development of MGA servicing capabilities within a dynamic London Market business. Reporting to the Head of Operations, this role will take ownership of all MGA operational relationships and oversee the successful onboarding, implementation, and servicing of MGA programmes across the business. You will play a key role in shaping operational frameworks, driving digital enablement, enhancing client experience, and ensuring best-in-class delegated authority operations. The successful candidate will bring significant leadership experience across insurance operations, delegated authority, MGA management, or bordereaux services, alongside a strong understanding of Lloyd's and London Market processes. This is a highly visible position requiring exceptional stakeholder management, operational expertise, and the ability to lead and develop a high-performing team in a fast-paced, entrepreneurial environment.

An exciting opportunity has arisen to join a growing and innovative insurance platform as Head of MGA Services, leading the operational delivery and strategic development of MGA servicing capabilities within a dynamic London Market business. Reporting to the Head of Operations, this role will take ownership of all MGA operational relationships and oversee the successful onboarding, implementation, and servicing of MGA programmes across the business. You will play a key role in shaping operational frameworks, driving digital enablement, enhancing client experience, and ensuring best-in-class delegated authority operations. The successful candidate will bring significant leadership experience across insurance operations, delegated authority, MGA management, or bordereaux services, alongside a strong understanding of Lloyd's and London Market processes. This is a highly visible position requiring exceptional stakeholder management, operational expertise, and the ability to lead and develop a high-performing team in a fast-paced, entrepreneurial environment.

Graduate Underwriting Analyst Property & Cyber Treaty ReinsuranceI'm urgently looking to speak with graduates from an Actuarial Science, Mathematics, Statistics or related analytical background who are interested in building a career within reinsurance underwriting.This is an excellent opportunity to join a leading reinsurer as an Underwriting Analyst, gaining exposure to complex Property and Cyber Treaty risks while developing technical underwriting, analytical and commercial skills.The role is ideal for someone with a strong academic background, excellent problem-solving ability and an interest in applying quantitative skills within the insurance and reinsurance market.Based in London, this offers fantastic long-term career development within a specialist underwriting environment.If you're considering a move into reinsurance and would like to explore this opportunity, please get in touch.

New Role - Business Development Executive (Commercial) London / Home-Based Insurance / Real Estate I'm working with a market-leading client in the commercial insurance space who are looking to hire a Business Development Executive to drive growth across the London region. This is an excellent opportunity for a commercially minded individual with experience in real estate, financial lines, or legal/financial services to step into a high-impact, client-facing role. Key Responsibilities Drive revenue growth and expand market share across key client groups (law firms, banks, funds, receivers) Build and develop strategic relationships to position the business as a preferred provider Create and execute sales strategies across target markets Identify and convert new business opportunitiesCollaborate with internal teams to deliver tailored client solutions Requirements Strong business development experience within commercial real estate, insurance or financial services Proven track record of winning and growing relationships Confident communicator with experience engaging senior stakeholders Commercially driven and target-focused This role offers strong earning potential and the opportunity to join a growing, highly respected platform. If interested, feel free to message me directly.

Business Analyst - Financial Operations (International) London / Hybrid A high-growth, technology-driven specialty insurer is looking to hire a Business Analyst into its Financial Operations (FinOps) team, supporting a rapidly expanding international platform across the UK, Europe, and US. This is a broad, hybrid BA role sitting at the intersection of finance, operations, data, and technology, with a strong focus on supporting core FinOps systems, data pipelines, and global product delivery. You will play a key role in gathering international business requirements, supporting system and data processes, and driving improvements across financial operations platforms, working closely with stakeholders across multiple regions and functions. The role combines classic Business Analysis responsibilities with hands-on technical exposure, including SQL querying, data validation, and supporting data pipelines (e.g. bordereaux ingestion, ETL/ELT processes). You'll also be involved in UAT, process documentation, and supporting product rollouts and change initiatives globally. Key responsibilities include: Requirements gathering, stakeholder engagement, and translating business needs into technical solutions Supporting FinOps systems and troubleshooting data and platform issues Working with financial and operational data (premium, claims, bordereaux) Writing SQL queries for data analysis, validation, and reporting Supporting data pipelines, ingestion processes, and system enhancements Contributing to product delivery, UAT, and continuous improvement initiatives Acting as a key link between international business teams and technical functions Ideal profile: 2-5 years' experience as a Business Analyst within insurance or financial services Exposure to finance / operations data and processesStrong SQL and data analysis capability Experience working with data pipelines / ETL processes Comfortable operating in a product-led, fast paced, international environment This is an excellent opportunity to join a modern, data centric insurer, offering strong exposure to global operations, cutting edge systems, and end to end product delivery, alongside a highly collaborative and agile culture.

Exposure Management AnalystLocation: City of London (Hybrid)Are you a data-savvy professional or a high-calibre graduate looking to build a career in insurance analytics? We are an established insurance and reinsurance company seeking an Exposure Management Analyst to join our growing Modelling team.In this role, you will analyze portfolio exposures using a variety of vendor and internal models. You will play a key part in helping the exposure management team develop, refine, and set up cutting-edge processes and systems that directly impact our underwriting strategies.Key Responsibilities- Underwriting Support: Provide high-quality exposure reports to underwriters, enabling accurate risk-taking decisions and ensuring all data is precisely captured.- Data & Model Management: Manipulate and input exposure data into industry-standard catastrophe modelling software (e.g., Moody's RMS).- Portfolio & Variance Analysis: Run and monitor Exceedance Probability (EP) and internal aggregate model outputs, conducting extensive portfolio reviews.- Stakeholder Collaboration: Manage the data flow process by liaising with underwriting units, communicating modeled numbers, and highlighting model changes or updates.- Reporting & Compliance: Assist with regular internal and external market reporting, including quarterly loss estimates, aggregate reporting, and post-event loss analysis.- Innovation & Development: Utilise and help develop internal proprietary models, participating in ad-hoc projects to expand our overall Exposure Management capabilities.Experience & Qualifications- Education: A minimum of a 2:1 (second-class honours) degree, ideally in a highly numerate or related field (e.g., Mathematics, Statistics, Geography, Data Science), or equivalent experience.- Experience: Ideally 1 to 2 years of experience within an Exposure Management or Catastrophe Modeling team (experience with Property/Specialty Treaty or Direct & Facultative is a plus). High-quality, driven graduates will also be highly considered.Technical Skills- Strong computer literacy, with working knowledge of Microsoft 365, Excel, Power BI, and Access.- Familiarity or experience with Moody's RMS and SQL is highly desirable.- A foundational understanding of the key principles of catastrophe insurance, loss modeling, and risk aggregation.Core Competencies- Analytical Mindset: Exceptional numeracy skills with the ability to handle, manipulate, and analyse large, complex datasets.- Communication: Excellent verbal and written communication skills to effectively translate complex data for internal and external stakeholders.- Adaptability: A flexible approach to work, with the ability to adapt to changing regulatory requirements, new business classes, and shifting priorities.- Drive & Teamwork: Ability to work collaboratively within a team while managing your own time effectively to meet tight deadlines under your own initiative.- Compliance & Risk Management: Maintain a strong commitment to industry standards, corporate risk frameworks, and relevant financial conduct and prudential regulatory rules.

A senior leadership opportunity is available within a high-growth marine insurance brokerage that combines London Market expertise with advanced loss-prevention technology, data platforms, and analytics to optimise insurance programmes at scale. The business has experienced rapid growth in recent years, achieving significant annual revenue and continuing to expand with the support of external investors and global industry partners. The Opportunity The organisation is seeking to appoint a Head of London Insurance Activity to lead and grow its UK operations. This is a leadership and partnership role offering substantial autonomy and strategic influence, rather than a traditional employment position. The role will play a key part in shaping London market strategy, developing broker and insurer relationships, and driving long-term, sustainable growth. Role Highlights Senior leadership position with full responsibility for UK/London market activity Equity participation and partnership potential Opportunity to build and scale a growing marine insurance platform Supported by strong capital investment, technology, and established client relationships Priority Focus Areas Immediate focus on recruiting and developing war-risk brokers Additional focus on specialists in: Loss of Fire Cargo insurance Protection & Indemnity (P&I) Machinery insurance Ideal Background Senior leadership experience within the London marine insurance market Strong relationships with marine brokers and underwriters, with established market credibility Entrepreneurial mindset and ability to operate in a high-growth environment Proven track record of growing teams, portfolios, and revenue Hands-on leadership experience in marine insurance broking Experience managing complex and high-exposure risks Background in leading marine insurance or broking firms preferred

Harrison Holgate is seeking a Head of London Insurance Activity to lead and grow its UK operations in the marine insurance sector. This senior leadership role offers significant autonomy and the chance to shape market strategy while building relationships with brokers and insurers. Ideal candidates will have strong relationships within the London marine insurance market, an entrepreneurial mindset, and a proven track record in expanding teams and portfolios. The position comes with equity participation potential and support for technology-driven growth.

Harrison Holgate is seeking a Binding Authority Claims Technician to support technical claims and manage US Casualty binder claims. You will oversee the claims process for various specialty liability classes, ensuring communication between clients, TPAs, coverholders, and insurers. Essential experience in Binding Authority claims is required, while knowledge of Casualty and Professional Indemnity claims would be beneficial. The position offers a dynamic environment focused on efficient claims handling.

An established Lloyd's broker seek a Binding Authority Claims Technician. The successful applicant will provide technical claims support, process and advise on multinational and multi layered claims focusing on US Casualty binders, Financial Lines and Property. The successful candidate will be responsible for ensuring that claims are valid, processed and paid within agreed timescales and provide value-added claims service to clients. You will oversee and co-ordinate a portfolio of US Casualty binder claims, including: Professional Indemnity General Liability Errors & Omissions Employment Practices Liability Crisis Management other specialty liability classes ensuring effective communication between clients, TPAs, coverholders, and insurers. Previous experience of working on Binding Authority claims is essential. A good knowledge of Casualty, Professional Indemnity and/or Property claims would be useful but wouldn't be essential. A sound understanding of ECF would also be advantageous.