Hays DT - Midlands

Your new role Are you a proactive and customer-focused IT professional with a strong understanding of Microsoft 365, the latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support? This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you'll need to succeed Key Responsibilities: Technical Support: Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management: Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated and functioning optimally. Maintain all technical documentation relating to a customer site. Project Assistance: Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support: Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process. Quality Service: Strive to deliver the highest quality service, demonstrating a commitment to customer care and effective communication with both technical and non-technical staff. Requirements: Proficient in Microsoft 365 administration and management, including Entra ID and Intune. An understanding of Microsoft server technologies such as Hyper-V, Active Directory, Group Policy, DNS, DHCP, iSCSi, WDS, MDT, Print Management. Experience of working with and managing wired and wireless network solutions, HP Aruba and CISCO Meraki is favourable. Proficient in supporting and managing MDM solutions, Intune and Meraki are favourable. Experienced in dealing with Windows desktop end user support. What you'll get in return Excellent benefits package Flexible hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Your new company Are you ready to shape the future of connectivity for sI'm looking for a Network Design Specialist to join a fast-growing team delivering cutting-edge, scalable network solutions to top-tier clients. From powering critical infrastructure to enabling digital transformation, your work will directly impact how thousands of people stay connected. Your new role Design and implement innovative network architectures Optimise performance for enterprise-grade applications Collaborate with clients to deliver tailored, future-ready solutions Stay ahead of tech trends and drive continuous innovation What you'll need to succeed Proven experience in network design Fortinet SD-WAN expertise (FCSS, NSE 7, FCP preferred) Strong grasp of WAN/LAN, Wi-Fi, FortiGate, FortiManager CCNA & CCNP certified Excellent communicator and problem-solving skills What you'll get in return Competitive salary + 10% bonus 25 days annual leave + bank holidays World-class training & development 10% pension contribution Inclusive family leave policies Flexible benefits & discounted tech packages What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

We're hiring a Service Monitoring Analyst (BACS) to join a high-impact team responsible for the secure and timely transmission of high-value BACS payment files. This role is essential to ensuring billions of pounds in salary payments are processed smoothly each month. Service Monitoring Analyst (BACS) - Warwick (Hybrid) Contract Length: 12 months Clearance Requirement: Minimum 5 years UK residency Location: Warwick (Hybrid working available) Key Responsibilities: Monitor and reconcile BACS payment files to ensure accuracy and timeliness. Support critical national infrastructure operations within the programme. Liaise with internal teams, external clients, and banking partners to resolve issues. Operate within structured monitoring shifts, including potential out-of-hours support. Essential Skills: Experience with BACS systems or payments processing environments. Strong Microsoft Excel skills (pivot tables, lookups, data manipulation). Excellent communication skills and ability to manage stressed users. High attention to detail and numerical accuracy. Ability to work under pressure and meet strict deadlines. Ownership mindset with strong problem-solving capabilities. Desirable Skills: Experience supporting Oracle E-business Suite (EBS) in production. Familiarity with ITIL processes (Incident, Problem, Change Management). Basic SQL and Oracle database performance knowledge. Background in large-scale enterprise IT environments. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

3-month contract (within scope of IR35) 35 hours per week, Monday - Friday fully on site working Hays Technology are working in partnership with a large public sector organisation in Birmingham City Centre to recruit a 2nd Line Roll Out Engineer on a temporary basis with an immediate start. Our client is looking for an experienced 2nd Line Support Engineer with excellent customer service skills to assist their high performing team during a busy period of time. Please note, you will be working on site five days per week, this is non-negotiable. Key tasks and responsibilities: Provide a point of technical escalation from the 1st line Service Desk, with the ambition to resolve all incidents and service requests first time providing excellent customer experience. Resolve hardware and software related issues. Travel to the head of office and other local sites to assist with project tasks or resolve incidents and service requests. Delivery of technical projects including: Phishing Resistant Multi-Factor Authentication (MFA), lead and support the roll-out of phishing-resistant MFA across the organisation. BYDO Implementation (Bring Your Device Optimisation), oversee technical implementation and troubleshooting of BYDO solutions. Manage Contractor and third-party accounts, ensuring compliance with security protocols and best practices. Asset Refresh Programme, coordinate and execute refresh of the circa 140+ laptops to ensure staff have access to up-to-date, secure, and reliable equipment. Skills and experience required in order to apply: Previous experience as 2nd line IT Support Engineer. Expert knowledge & experience of hardware, software and mobile technologies. Ability/experience to break down an incident into technology and service components to methodically work to plan and deliver back restored service. Able to plan and manage resources and ensure deadlines are met. Experience of contract and vendor management. Experience using a Service Management tool to manage and record assigned service requests. Excellent customer service skills. You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

We are currently working with a Midlands-based client currently looking for a Website Content Officer. - £21 p/h - Location: East Midlands - 1-2 Days on site at first, then moving to a flexible remote role - Contract: 3 months initial. Skills needed: 1. Undertake the creation, uploading and ongoing management of website content, ensuring it remains engaging, relevant, creative and appropriate for online channels and audiences. 2. Ensure content is added and linked up appropriately within the website structure to support easy navigation and search. 3. Work closely with the Communications and Member Marketing teams, taking steps to ensure our website content reflects and supports their key aims, approaches and strategies. 4. Guide and assist colleagues from the wider team and across BACP in writing and editing copy specifically for online communications, ensuring it is effective, accessible and user-friendly and adheres to BACP website style guidelines. 5. Support, advise and assist colleagues in technical process to create and upload additional content and assets, such as images, pdfs, infographics, videos and animations, ensuring these are accessible and are optimised for online use. 6. Adhere to, maintain and contribute to the development of BACP website guidelines and processes, including style guide, accessibility guidelines, and internal due diligence policies and procedures for publishing content to reduce reputational risk. 7. Have delegated responsibility for website structure, design, consistency and writing style in line with BACP brand guidelines; with a focus on accessibility, usability, EDI and improving the user experience. 8. Proactively support the WCM in monitoring and reporting on the performance of the website, using Google Analytics or other analytic software to understand and make recommendations for improving user experience, and to track behaviour and engagement outcomes to support BACP campaigns. Assist in identifying and monitoring appropriate KPIs. 9. Support wider organisational teams by providing regular and adhoc reports on website performance for their areas and KPIs. 10. Proactively support the WCM in monitoring and reporting on the SEO performance of the website, identifying challenges and making recommendations for related improvements to website copy, content and design to improve visibility and ranking. 11. Liaise with CRM team, internal teams and external suppliers to support the WCM with technical website related developments to ensure best possible user experience and continual improvement. Suggest opportunities for improvement, inform the prioritisation of planned development activity and support testing and roll-out. 12. Stay abreast of latest advancements in website content and design trends, to inform recommendations for future improvements. 13. Deputise for the WCM when delegated to do so. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Role: Fusion HCM Trainer Location: 3 days on site - Midlands based Rate: 500 Per day outside IR35 Duration: 6 months initially Hays Technology is looking for a Fusion HCM Trainer What you will be doing: Fusion HCM training consultant resources to support and deliver a key strategic programme to roll out Oracle Fusion HCM planning system to all colleagues. Role Details Remote/home based working with potential occasional travel to client sites (in West Midlands) Oracle Fusion HCM HR experience Principal responsibility will be to design learning materials to support the roll out of a new technology platform. Role will include the delivery of train the trainer' sessions to upskill business SMEs in order to deliver training materials to their peers. Role may include requirement to support SMEs to deliver training materials to their colleagues. Role: Fusion HCM Trainer Location: 3 days on site - Midlands based Rate: £450 - £500 Per day outside IR35 Duration: 6 months initially initially Please click to apply for this role, we welcome your application! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Infrastructure Project Manager £45,000 - £55,000 I am currently recruiting for Infrastructure Project Manager for a successful organisation based within the UK. The Project Manager will be responsible for leading project delivery potentially from gather requirements phase to handover to operations, although this may be limited to supporting in-flight projects initially. The systems involved are considered highly sensitive and there will be a strong focus on security throughout the delivery life cycle and beyond. The Infrastructure Project Manager will analyse business requirements with a view to refining into a comprehensive set of project deliverables agreed with stakeholders; Produce a full set of project artifacts such as project charter, requirements traceability Matrix, comms, risk, and change management plan amongst others as appropriate; Establish project governance t o align with the appropriate business stakeholders defining and delivering against reporting frameworks; Partner with key stakeholder Business leads, Solution Administrators, Technology SME and 3rd party contractors developing effective relationships to execute e2e system programme deliverables; Manage the stakeholder/customer relationship during delivery. The Infrastructure Project Manager will p repare and maintain project schedules, including dependencies, resource plan; Ensure best practice programme and project management methodologies and tools are understood and utilized as appropriate; Proactively manage risk & issues in accordance with RAID principles; Effectively manage change and stakeholder expectations; Conduct regular status meetings with all stakeholders, proactively communicating project status, issues & risks to management and key stakeholders, ensuring expectations remain align with the project deliverables. The Infrastructure Project Manager will have a HND/Degree in Business Information Technology or relevant experience; experience in requirements analysis, refinement, documentation and traceability thought the project life cycle; Scope and change management tracking, reporting and stakeholder negotiation; Provable track record in leading a project, from conception to delivery; Strong working knowledge of project management tools (Microsoft Project, Trello); PMP/PRINCE2/APM certification; Excellent documentation and written communication skills; SC clearance is required. Current certification would be an advantage although this will be provided for the right candidate. If you have the relevant experience and you are ready for a challenging new opportunity, please apply online today. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Finance Data Business Analyst (remote) Two Year Fixed Term contract vacancy Up to £45,089 per annum including 28 days annual leave, generous pension and medical care scheme Hays Technology are working in partnership with a large public sector organisation based in Birmingham to recruit a Finance Data Business Analyst on a 2-year fixed term contract basis. Our client is looking for a Business Analyst with extensive experience with Finance Data and Data Migration projects. The focus of this role will be to support the finance transformation programme, analysing, cleansing, mapping, and supporting the migration of Service Charge and Rents data plus core Finance Data to a new implementation. This is a varied role where you will be part of a team driving improvements, with opportunities to develop your negotiation, influencing and agile project management skills and work alongside passionate forward-thinking colleagues in a modern digital workplace. Main tasks and responsibilities: . Support the Data Assurance Lead Analyst by operationally delivering the objectives of the Finance Data Project, escalating up issues as necessary. . Using Business Analysis skills and methods complete project tasks as required to ensure the efficient and effective data migration and data quality measures are in place within the groups Finance Operation. . To be one of a Team of go to champions on data quality, building trust and a reputation with colleagues that promote a culture of continuous improvement of data quality, processes, utility and analysis. . To utilise and improve the group's data cleansing and quality toolkit including data business rule repositories, data flow mapping and data dictionaries. . To provide technical support and competence with a particular focus on data mapping, data migration and master data management including all aspects of data discovery and profiling, data quality architecture and design, data corruption detection and isolation, data quality knowledge, root cause analysis, data chain analysis, resolution management and reporting. . Utilising the ISO 8000:61 Data Quality Framework, assist with any maintenance and audit activities checking that appropriate data quality policies, processes and controls are in place and remain effective to achieve and maintain accreditation. In order to apply you must have the following skills and experience: . Previous experience in a Finance Data Business Analyst role . Previous experience of the Housing sector is highly desirable . Agile/Scrum/DevOps qualification or relevant professional experience . Experience of working with and analysing Finance Data from a business analysis perspective in relation to technology projects . Working knowledge of Master Data Management best practice and the creation of Master Records from disparate data sets . Experience of creating data maps between two distinct data models, writing clear specifications for these data maps and utilising this to create reference data within a newly developed system . Interpreting information, requirements gathering, analysing complex data, making sound judgements in a complex organisation . Experience with dealing with Data Quality issues and developing improvement strategies If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Cyber Security Analyst - Remote/Hybrid - Up to £50k Your new company Our client is one of the largest actuarial consulting firms in the world. Their award-winning Integrate products are financial-modelling industry game changers. They are revolutionising the way the industry approaches large data models, intensive calculations, and complex reporting challenges. Your new role Reporting to the Information Security Manager you will be responsible for recommending and implementing security initiatives as part of our Information Security Team, working to ensure the practice is meeting compliance and regulatory requirements. Day-to-day you will be responsible for: Support and enforce data security standards, processes and initiatives. Assist securing and hardening infrastructure used to host our SaaS solution within Microsoft Azure Define security monitoring standards, processes and procedures and work with the security team to monitor our Microsoft Azure infrastructure Ensure compliance of security training of our employees. Document any security vulnerabilities, remediation, and recommendations where appropriate. Proactively identify areas of security risks within the practice and the services we utilize and provide remediation recommendations where appropriate. Work with the Information Security Manager to draft, implement, and update security policies ensuring adherence across the practice. Form part of a data breach/incident response team that will be called upon to investigate any security incidents across the practice. What you'll need to succeed Experience working as part of a globally distributed team. Experience with SaaS and PaaS technologies. Experience of working and configuring a SIEM solution Experience working with geographically diverse clients and international security controls, standards, and regulations. Excellent verbal and written communication skills, including the ability to prepare documentation and policies, build consensus across a broad group, as well as clearly and effectively communicate Information Security matters What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.