University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. The Apple Client Configuration Specialist is an exciting role within Digital & Technology, focused on working with the wider endpoint team providing specialist management of Apple desktop technologies, and integration to Apple, Microsoft and other Back End services for the maintenance, development security and support of delivered services. In this will role you will be responsible for packaging and release of changes to Apple desktop environments, as well as developing maintenance schedules and procedures, and preparing and maintaining documentation for OS and application software. You will also investigate and coordinate the resolution of potential and actual service problems identified by the Application Configuration team or escalated through the incident management process. As a key member of the Digital & Technology team, you will work closely and collaboratively with other team members, systems, database administrators and end user support teams to integrate technologies with appropriate systems and contribute to project plans for the implementation of upgrades and developments to systems and services. Experience Strong experience of Apple desktop configuration and packaging Extensive experience of working in a Client Management role with experience of macOS and Jamf Pro and Configuration Profiles Strong Scripting in Bash (Python desirable) Knowledge of wider application technology such as Linux Server, Windows Server, Active Directory, vSphere and VMWare Fusion As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package of £36,532 - £47,276 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit our website. Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Marcus Osei-Tutu at Hays Technology.
20/09/2022
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. The Apple Client Configuration Specialist is an exciting role within Digital & Technology, focused on working with the wider endpoint team providing specialist management of Apple desktop technologies, and integration to Apple, Microsoft and other Back End services for the maintenance, development security and support of delivered services. In this will role you will be responsible for packaging and release of changes to Apple desktop environments, as well as developing maintenance schedules and procedures, and preparing and maintaining documentation for OS and application software. You will also investigate and coordinate the resolution of potential and actual service problems identified by the Application Configuration team or escalated through the incident management process. As a key member of the Digital & Technology team, you will work closely and collaboratively with other team members, systems, database administrators and end user support teams to integrate technologies with appropriate systems and contribute to project plans for the implementation of upgrades and developments to systems and services. Experience Strong experience of Apple desktop configuration and packaging Extensive experience of working in a Client Management role with experience of macOS and Jamf Pro and Configuration Profiles Strong Scripting in Bash (Python desirable) Knowledge of wider application technology such as Linux Server, Windows Server, Active Directory, vSphere and VMWare Fusion As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package of £36,532 - £47,276 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit our website. Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Marcus Osei-Tutu at Hays Technology.
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. This Salesforce Administrator position is an exciting newly created role within the Technology department, focussed on innovating the CRM platform to increase efficiency across the university. This role will involve communicating with various stakeholders, delivering guidance and training whilst liaising with an external partner to deliver an effective wider strategy. With the userbase soon increasing to 600 users, you will be handling the day-to-day maintenance responsibilities whilst evaluating, testing, and implementing upgrades across the system. Utilising Service Cloud, there will be a focus towards implementation of a new approach for marketing and moving student enquiries across the university to Salesforce. Experience ADM201 Salesforce Admin Certified (ideally) and demonstrable Trailhead achievements. Knowledge, experience and genuine interest in Salesforce and how Salesforce enables an organisation's core purpose and strategy. Experience with data processes/automation, including Flows and Flow Orchestrator. Experience using Service and Sales Cloud and an interest in utilising new products. Strong collaboration, problem solving and teamwork skills. As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package of £40,454 - £52,544 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit our website. Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Megan Meads at Hays Technology.
20/09/2022
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. This Salesforce Administrator position is an exciting newly created role within the Technology department, focussed on innovating the CRM platform to increase efficiency across the university. This role will involve communicating with various stakeholders, delivering guidance and training whilst liaising with an external partner to deliver an effective wider strategy. With the userbase soon increasing to 600 users, you will be handling the day-to-day maintenance responsibilities whilst evaluating, testing, and implementing upgrades across the system. Utilising Service Cloud, there will be a focus towards implementation of a new approach for marketing and moving student enquiries across the university to Salesforce. Experience ADM201 Salesforce Admin Certified (ideally) and demonstrable Trailhead achievements. Knowledge, experience and genuine interest in Salesforce and how Salesforce enables an organisation's core purpose and strategy. Experience with data processes/automation, including Flows and Flow Orchestrator. Experience using Service and Sales Cloud and an interest in utilising new products. Strong collaboration, problem solving and teamwork skills. As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package of £40,454 - £52,544 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit our website. Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Megan Meads at Hays Technology.
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. The AV Architect is an exciting new role within the Technology Senior Management Team, where you will champion an enterprise focus for the design of AV solutions and define university wide AV architectural design principles. You will get the opportunity to lead on the planning, development and implementation of Core AV and Digital Media services across the University, identifying potential solution/infrastructure/platform needs as well as developing a cross UAL network of AV specialists, bringing together ideas, plans and innovation within a strategic roadmap. Experience Demonstrable experience in AV system design and development Experience of using and supporting AV architectures including digital control, switching solutions and signal processing. Substantial experience of providing Audio Visual technical support in a large, networked environment, and knowledge of networking hardware and protocols, IoT, streaming protocols, video codecs, Dante An understanding in the design and conception of teaching space, the alignment of space design to different pedagogies and best practice in the use of technology (including technologies beyond AV) Experience of working in a Senior Management IT delivery role Experience of adapting services to meet customer's needs and identifying ways of improving standards. Strong stakeholder management experience, along with high level, proven inter-personal and communication skills, and an ability to lead, motivate and inspire a team Experience or enthusiasm for emerging XR (AR, MR, VR) is highly beneficial As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package £55,421 - £74,744 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit the website Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Stephen Turner at Hays Technology.
20/09/2022
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. The AV Architect is an exciting new role within the Technology Senior Management Team, where you will champion an enterprise focus for the design of AV solutions and define university wide AV architectural design principles. You will get the opportunity to lead on the planning, development and implementation of Core AV and Digital Media services across the University, identifying potential solution/infrastructure/platform needs as well as developing a cross UAL network of AV specialists, bringing together ideas, plans and innovation within a strategic roadmap. Experience Demonstrable experience in AV system design and development Experience of using and supporting AV architectures including digital control, switching solutions and signal processing. Substantial experience of providing Audio Visual technical support in a large, networked environment, and knowledge of networking hardware and protocols, IoT, streaming protocols, video codecs, Dante An understanding in the design and conception of teaching space, the alignment of space design to different pedagogies and best practice in the use of technology (including technologies beyond AV) Experience of working in a Senior Management IT delivery role Experience of adapting services to meet customer's needs and identifying ways of improving standards. Strong stakeholder management experience, along with high level, proven inter-personal and communication skills, and an ability to lead, motivate and inspire a team Experience or enthusiasm for emerging XR (AR, MR, VR) is highly beneficial As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package £55,421 - £74,744 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit the website Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Stephen Turner at Hays Technology.
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