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Are you an experienced Technical Architect or experienced in a technical design focussed role? Do you have proven expertise of JDA/Blue Yonder (or other similar) WMS platforms? Does the prospect of joining a rapidly growing the rapidly Application Technology Services team of a highly successful logistics and supply chain services company in a project focussed role excite you? If you've answered yes then please read on, this could just be the perfect role for you! This is a key position where you will work closely with both cross functional internal teams and 3rd party suppliers. Your remit here will span: participation in design specification & validation, process improvements and change initiatives that will build and expand on the capabilities of platform specific technologies and responsibility for supporting technological transformation and change for customers across application platforms sat both in cloud and on-prem environments. Specific tasks and responsibilities will include (but not be limited to); WMS platform design, configuration, and function. Solution design and validation. Change validation and approval. Continuous service improvement Working with the manager to identify, analyse, and define processes in support of business objectives. Working with technology service providers in the areas of hosting, application development/support and design. Assist in the preparation for vendor service review meetings. Participating in innovation related activities aligned to the business strategy. Ideal candidates will possess 3+ years' relevant experience in a similar Technical Architect/Design focussed role with enterprise application management skills gained working with JDA/Blue Yonder (or other similar WMS platforms) and change management experience to include technology transformation, integration and service transition. Any experience of SQL, PL/SQL, Linux and Shell Scripting would be a definite plus but is not a prerequisite. Boasting a fast paced environment and both greenfield projects and BAU elements in this role, our client is offering a highly competitive salary plus benefits and hybrid working (you will be required to be in the office once a week on average)! Apply now with a current CV for further information! Interviewing immediately!

Are you an experienced Service Desk Analyst/Help Desk Analyst with demonstrable experience in 1st line support for a Microsoft focussed environment? Interested in joining a huge FTSE 250 listed company that is growing it's IT Service Delivery teams? If this sounds like you then please read on! Here your core tasks/responsibilities will include but not be limited to; Providing 1st line support via telephone using remote desktop support software or email, participating in a 24x7 4 on/4 off shift rota with hybrid working Logging all calls on the call logging system and maintain full documentation Monitoring systems for events and reacting to prevent service incidents/outages Maintaining a log of any software or hardware problems detected via monitoring Maintaining a high degree of customer service for all support queries and adhering to ITIL service management principles. Arranging for external technical support where problems cannot be resolved in house. Ideal candidates will have proven experience in a similar 1st line support role gained within a Service Desk, Help Desk or Incident Management environment. Experience of working in an ITIL environment would be a definite advantage but is not essential. Boasting a fast paced team environment our client is offering a highly competitive salary and the chance to join a hugely successful company! Apply now with a current CV for further information! Interviewing immediately!