Jet2.Com Limited

Limited is seeking an IT Client User Experience Engineer to join their Platform Reliability Team in Leeds, UK. The successful candidate will ensure client devices are secure and compliant, optimally performing with all applications. Responsibilities include endpoint security management, compliance monitoring using Intune and SCCM, and maintaining an approved application catalogue. Applicants should have strong knowledge of Windows 11 and experience with management platforms. The role offers hybrid working and annual reviews.

At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. In this role you will help to drive effective conversion through the development of impactful customer journeys that are relevant, personalised and continually optimised through testing. Supported closely by Adobe, and working closely with marketing, analytics and tech teams you will build new impactful campaigns, and use data insights and testing to help continuously improve existing journeys. From setting up new channels and supporting next best action decisioning that meets customer contact consent rules, you'll develop journeys in Adobe Target and Adobe Journey Optimizer (AJO) that are relevant, follow consent rules, and are flexible enough to meet changing business and trading needs. What's included Hybrid working (we're in the office 2 days per week) Annual pay reviews 26 days holiday (plus Bank Holidays) Adobe platform training and ongoing support where required What you'll be doing: Collaborate effectively with cross-functional teams, including marketing, analytics, and IT teams. Translate business needs into effective personalisation strategies. Develop customer journeys using Adobe Target and AJO. Operate as technical expert for Adobe Target and AJO, providing guidance on implementation best practices, data integration, segmentation, and campaign orchestration. Design, build, and deploy personalisation campaigns within Adobe Target, ensuring alignment with business goals and optimal customer experiences. Configure and manage Adobe Target and AJO activities, including A/B and multivariate testing, experience targeting, and product recommendations. Ensure seamless integration between Adobe Target, AJO and other marketing technologies. Implement and maintain robust testing, tracking and measurement strategies within Adobe Target and AJO to monitor campaign performance, analyse results, and drive continuous optimisation. What you'll have: Proven experience in a MarTech specialist role. An understanding of customer journeys, personalisation principles and execution. Experience with A/B testing methodologies and statistical analysis to interpret results and inform data driven optimisation decisions. Proficiency in web analytics tools, ideally Google Analytics, to measure and analyse campaign performance within the customer journey context. Strong understanding of web technologies (HTML, CSS, JavaScript, APIs) to support technical implementation and troubleshooting. Hands on expertise using Adobe Target and AJO preferred but not essential. Join us as we redefine travel experiences and create memories for millions of passengers. AtandJet2holidays, your potential has no limits. Apply today and let your career take flight!

Limited is seeking a Senior Data Information Architect in Leeds to enhance data insights. This role involves leading the creation and governance of data models while collaborating with data engineering teams and business stakeholders. The ideal candidate will have extensive data modeling experience and proficiency in tools like Snowflake and Alation. The position offers hybrid working, a manager bonus, and discounts on Jet2holidays and flights.

Limited in Leeds is seeking a Customer Data Platform Developer to drive innovations in marketing through effective data solutions. You'll own the CDP product, collaborate with marketing teams, and enhance data quality for impactful campaigns. Emphasizing strong analytical skills and stakeholder management, you will help define measurement frameworks while delivering necessary training. The position offers a hybrid working model, annual pay reviews, and comprehensive training opportunities.

Within 's Data Analytics Department, we're on a mission to improve the agility and quality of how we deliver data insights to the business. We're passionate about data and the business value it drives, and we're looking for a talented Senior Data Information Architect to join our Data Information Architecture team. As our Senior Data Information Architect, you'll have access to a wide range of benefits including: Hybrid working (we're in the office 3 days per week) Manager bonus Colleague discounts on Jet2holidays and flights This is a fantastic opportunity to shape processes, influence decision-making, and add your unique stamp to a team that values innovation, collaboration, and excellence. What you'll be doing: Leading the creation of conceptual data models to accelerate the production of high-quality data assets for analytical purposes. Collaborating with data engineering teams to ensure the logical and physical data models align with the overarching conceptual framework. Managing and facilitating the Data Model Governance Process, governing and approving data models for use on our Snowflake analytics platform. Partnering with the Data Governance team to maintain alignment between the data models and business objectives. Consulting with and challenging business stakeholders, including data analysts, data owners, and stewards, to ensure the data model reflects the business's best interests. Selecting, evaluating, and championing tools to support data modelling activities, ensuring the right solutions are in place for efficiency and quality. Contributing to Jet2's commitment to delivering business value through data by refining processes and improving the agility and quality of delivery. Supporting the adoption and optimisation of tools such as Alation for data cataloguing and metadata management. Working closely with business and technical stakeholders to ensure our data models are of the highest quality and fit for purpose. What you'll have: Extensive experience in data modelling, with a strong focus on conceptual, logical, and physical models. A deep understanding of how to optimise data models to improve business outcomes. Strong collaboration skills, with experience working alongside data engineering teams and business stakeholders. A solid understanding of data governance and the importance of aligning data models with business priorities. Experience with tools like Snowflake, Alation, or equivalent platforms, and an ability to select and implement effective data modelling tools. Excellent communication and leadership skills, with the ability to consult with and challenge stakeholders effectively. If you're ready to bring your expertise to a growing team that's passionate about driving value through data, we'd love to hear from you.

and Jet2holidays are delivering an amazing journey with a Customer First ethos, creating unforgettable package holidays and flights. This role focuses on building and improving our Customer Data Platform (CDP) to support smarter, more personalised marketing. You'll work closely with marketing, analytics and data teams and help to represent customer journeys through our data-helping to power campaigns and keep integrations running smoothly. From improving data quality to supporting new use cases, you'll develop the CDP so that it is reliable, flexible and ready to meet changing business needs. Responsibilities Take ownership of the CDP product, and collaborate with Marketing and Digital teams to translate data requirements into purposeful CDP developments and optimisations. Advise on architectural changes to the CDP such as identity linking rules and data quality management, to improve ongoing stability, scalability, and alignment with business needs. Design and implement platform integrations with other business tools and MarTech systems to support analytics and channel activation. Support with the overall management of the product backlog within the CDP team, and provide sizing estimates as requirements are prioritised. Help to identify, diagnose and implement fixes to platform bugs and data errors. Develop and deliver training for business users on CDP functionalities as they are developed - empowering them to leverage the platform effectively. Work as part of a wider MarTech centre of excellence to provide ongoing support and guidance that ensures user adoption and platform satisfaction. Collaborate with internal stakeholders to define effective CDP measurement frameworks and translate analytics into clear insights that report on customer journeys and campaign performance. What you'll have Experience developing a Customer Data Platform or similar marketing technology solution. Understanding of CDP functionality, data structures, and best practices for customer data management. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical specifications. Excellent communication, interpersonal, and stakeholder management skills. Experience in delivering training and providing user support for technical platforms. Experience with Adobe CDP and Snowflake preferred but not essential. Benefits Hybrid working (office 2 days per week) Annual pay reviews 26 days holiday (plus Bank Holidays) Adobe platform training and ongoing support where required Join us as we redefine travel experiences and create memories for millions of passengers. and Jet2holidays offer opportunities for growth and a role that supports personal development. Apply today and let your career take flight!

At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. Our IT Client User Experience Engineer is part of the Platform Reliability Team, who will be accountable for ensuring that all end user devices across the organisation are safe, secure, compliant, performant, and consistently delivering an excellent colleague experience. You will ensure that every client device-laptop, desktop, mobile, or virtual endpoint-runs optimally with all relevant applications deployed, updated, and monitored through automated, modern management tooling. You will play a key role in endpoint security, device compliance, software lifecycle management, performance optimisation, and user experience telemetry, ensuring colleagues can work efficiently and securely across all locations. Benefits Hybrid working (we're in the office 2 days per week) Annual pay reviews 26 days holiday (plus Bank Holidays) What you'll be doing: Ensure all client devices meet corporate security baselines, including encryption, secure boot, antivirus/EDR, MFA, conditional access, and OS level hardening. Monitor endpoint compliance using tooling such as Intune, Defender, Rapid7, SCCM or equivalent. Partner with the Cyber Security team to identify, triage, and resolve endpoint vulnerabilities quickly and work closely with IT Infrastructure, Cloud, Security, Service Desk, and Application teams to ensure seamless device operation. Maintain a centralised catalogue of approved applications with version control and documentation. Support the full lifecycle of devices: by working in partnership with members of the IT Hardware Asset Management team for the procurement, build, deployment, ongoing management, retirement and secure disposal of all client devices. Ensure devices remain fully patched (OS, drivers, firmware, apps) in accordance with corporate patching policies. Own the end-user experience across all device types, using analytics to identify pain points and opportunities. Support delivery of corporate initiatives (e.g. Windows feature upgrades, security uplift programmes, hardware refresh cycles). What you'll have: Strong knowledge of Windows 11, macOS, iOS/Android, and endpoint management tooling. Experience with modern management platforms (e.g., Microsoft Intune, SCCM, Autopilot, MDM). Proven experience in software packaging, scripting, application deployment. Good understanding of endpoint security principles (AV/EDR, CIS baselines, encryption, patching). Ability to troubleshoot complex endpoint issues across OS, application, network, and hardware layers. Strong documentation, attention to detail, and process discipline.