Talent Locker

Principal Software Engineer Portsmouth Hybrid, 3 days onsite 75,000- 85,000 plus bonus and benefits This Principal Software Engineer role is designed for a hands-on technical leader with strong C++ and Unreal Engine expertise, working at the forefront of complex, performance-critical software delivery. The role combines advanced engineering with genuine technical authority, shaping how simulation-driven and autonomy-focused systems are designed, built and evolved. The position sits within a fast-growing software and data science consultancy delivering end-to-end solutions across defence, energy, transport and health. You will work closely with subject matter experts and senior stakeholders on high-impact programmes spanning modelling and simulation, autonomy, geospatial systems, synthetic environments and digital twins. This is a true principal-level role. You will remain deeply technical while setting direction, leading teams and acting as the technical authority across projects. What you will be doing Leading the design and delivery of complex software solutions using C++ and Unreal Engine Acting as technical lead across modelling and simulation, wargaming and autonomous systems Applying mathematical and computational techniques to solve real-world problems Owning key technical decisions across architecture, tooling and performance Mentoring engineers and enabling high-performing delivery teams Delivering technical consultancy engagements and leading selected projects Building trusted relationships with customers and stakeholders Supporting bids, proposals and technical reporting What you will bring Extensive experience, typically 15+ years, delivering high-performance software Proven technical leadership at Principal or Technical Lead level Strong hands-on expertise in C++ and Unreal Engine Background in simulation, autonomy, robotics or game-engine-driven environments Experience working with large, complex codebases and performance constraints Strong stakeholder management, communication and influencing skills What's on offer Salary up to 85,000, flexible for exceptional technical leaders 7 percent employer pension contribution Vitality private healthcare 25 days holiday with the option to buy or sell additional days Life assurance EV salary sacrifice scheme Discretionary bonus linked to company performance Structured mentoring and ongoing technical development

Senior Software Engineer Portsmouth Hybrid, 3 days onsite 50,000- 75,000 plus bonus and benefits This Senior Software Engineer role is ideal for a hands-on engineer with experience in C++ and Unreal Engine, working on complex, performance-critical software across modelling and simulation, autonomy and geospatial domains. The position focuses on building robust, scalable systems while offering clear progression towards technical leadership. The role sits within a growing software and data science consultancy delivering end-to-end solutions across defence, energy, transport and health. You will work alongside experienced engineers, data scientists and subject matter experts on programmes covering modelling and simulation, autonomous systems, synthetic environments and digital twins. You will stay close to the code while contributing ideas, shaping solutions and engaging directly with customers. What you will be doing Designing, developing and delivering software solutions across modelling and simulation, autonomy and geospatial domains Working with technologies including wargaming, robotic and autonomous systems, digital twins and synthetic environments Applying mathematical and computational methods to solve real-world problems Contributing to technical consultancy projects, with opportunities to lead defined work packages Analysing use cases and project context to shape requirements and specifications Working across existing codebases and contributing to performance-critical systems Building and maintaining effective customer and stakeholder relationships Supporting technical reporting and presenting work to customers What you will bring At least 5 years' experience designing and delivering performant software applications Proficiency in C, C++ or C# alongside Python Experience with Unreal Engine or similar game-engine technology Understanding of software modelling and simulation techniques Experience in areas such as entity or event-based simulation, robotics or autonomous systems Confidence working with large codebases and understanding performance and hardware constraints Strong communication skills and the ability to work directly with stakeholders Desirable Experience within UK defence or other regulated environments Degree-level education or equivalent experience with a strong STEM or computing background Location, security and working pattern Hybrid working with 3 days per week onsite in Portsmouth Willingness to travel within the UK and work at client sites when required Right to live and work in the UK Eligible and willing to obtain SC security clearance, normally requiring 5 years UK residency What's on offer Salary from 50,000, flexible based on experience 7 percent employer pension contribution Private healthcare and life assurance 25 days holiday with additional holiday purchase options EV salary sacrifice scheme Structured mentoring and internal and external training opportunities

Job Title: Project Manager - Retail Fit Out (Corporate Real Estate) Rate: 350 per day (Inside IR35) Location: London (primarily onsite, some flexibility) Contract Length: 12 months Overview This contract role sits within the Corporate Real Estate environment, delivering retail design and build projects from concept through to completion. The Project Manager takes ownership of integrated project delivery, aligning design development with construction execution to ensure projects are delivered to programme, budget and quality expectations. Operating within a small, high-performing team and supported by senior commercial and delivery leadership, the role offers hands-on responsibility across a strong pipeline of repeat retail projects. Key Responsibilities End-to-end delivery of retail design & build projects Primary client-facing point of contact Coordination of designers, consultants and contractors Programme management using ASTA or MS Project Budget control, cost reporting and change management Quality assurance, compliance, commissioning and handover Skills & Experience 3-5+ years' experience as a Project Manager within construction, fit-out or Corporate Real Estate Strong client-facing communication and stakeholder management Commercial awareness and programme management expertise Construction or surveying background Desirable Retail tenant fit-out experience Quantity Surveying qualification Why Apply Strong pipeline of Corporate Real Estate and retail projects Opportunity to operate in a close-knit, delivery-focused team Potential for longer-term or permanent opportunity

Network Automation Engineer (telecoms/ network) Hybrid working (2-3 days in customer office in London) - working between Reading and London Permanent - 12-month fix term contract About the Role: We are looking for an Automation Platform Analyst to assist in the delivery and maintenance of network automation projects for one of the leading global defence companies. You will help implement automation workflows, manage integrations, and troubleshoot platform issues. Basic knowledge of network automation, scripting, and CI/CD is required, with opportunities to learn tools like Itential Automation Platform (IAP), Cisco NSO, and Red Hat OpenShift. Responsibilities: Help design and implement network automation workflows under guidance. Support and troubleshoot automation scripts and integrations in IAP and NSO. Assist with configuration changes for routers, switches, and firewalls across multiple vendors. Contribute to CI/CD pipeline updates and testing using GitLab. Support deployment of containerised applications on Red Hat OpenShift. Learn and use Python, YAML, and Jinja templates for automation tasks. Assist with API integration and monitoring using API Management platforms. Help maintain documentation for automation processes. Work with teams to ensure smooth project delivery and follow security best practices. Required Skills and Qualifications: Basic network administration and device configuration knowledge. 5-7 years of telecom experience, with 3-4 years in telecom automation. Familiar with Python, YAML, JSON, CI/CD, and Git. Willing to learn automation platforms (Itential IAP, Cisco NSO). Understanding of WAF and API security basics. Strong problem-solving, communication, and documentation skills. To apply or find out more information on the role please send your CV to

Network Automation Engineer Specialist (telecoms/ network) Hybrid working (2-3 days in customer office in London) - working between Reading and London Permanent - 12-month fixed term contract About the Role: We are looking for a skilled and self-motivated Network Automation Engineer Specialist with hands-on experience in Itential IAP, Cisco NSO, and Python scripting. The ideal candidate will have experience automating network devices (routers, firewalls, servers), strong CI/CD skills with GitLab, and familiarity with Red Hat OS, OpenShift, and automation frameworks. Experience with API management platforms (Apigee, Kong, OpenShift API Management) and Web Application Firewalls (WAF) is highly desirable. This role will drive network automation, infrastructure-as-code deployments, and platform integrations. Responsibilities: Design, implement, and maintain network automation using Itential IAP, Cisco NSO, and Python. Manage workflows, integrations, APIs, and multi-vendor network devices. Build and maintain CI/CD pipelines with GitLab. Deploy and manage automation microservices on Red Hat OpenShift. Work with Python, YAML, XML, JavaScript, and Jinja for automation tasks. Integrate with HashiCorp Vault for secure secrets management. Implement and manage API Management solutions and Web Application Firewalls (WAF). Collaborate with DevOps, NetOps, and Security teams. Troubleshoot and optimize automation workflows and platform performance. Ensure adherence to security best practices and regulations. Required Skills and Qualifications: Experience with Itential IAP and Cisco NSO. 5-7 years of telecom experience, with 3-4 years in telecom automation. Strong knowledge of network administration and firewall configuration (Cisco ASA, Palo Alto, Juniper). Hands-on CI/CD experience with GitLab pipelines. Experience with containerized applications on Red Hat OpenShift. Proficient in Python, JavaScript, YAML, XML, YANG, and Jinja templates. Experience with API management (Apigee, Kong, OpenShift API Management) and API lifecycle. Background in UNIX/Linux administration and working with REST APIs, JSON, webhooks. Experience with Web Application Firewalls (WAF) (F5 ASM, AWS WAF, Azure WAF). Strong analytical, troubleshooting, documentation, and communication skills. To apply or find out more information on the role please send your CV

Contract Network Engineer, Outside IR35, 500 per day, Farnborough Contract position at a Defence consultancy, outside IR35 for a specialist network engineer to work on building something from scratch. This is working amongst a team of other technology professionals on an MOD/Defence project, from Farnborough. PLEASE NOTE - The nature of this project will require the work to be carried out onsite and successful candidates will be required to be security cleared (SC Level) prior to appointment. Experience required: Secure environment (Defence/MOD/government etc) Network Engineering with WAN/LAN etc. Networking routing protocols - Open Shortest Path First (OSPF) VPNS and Network Security HLD/LLD If you also have experience with Data centre network architecture, high assurance IP encryptors Infrastructure automation, Whitebox network infrastructure, NSX, Cisco CCNP certified - that would all be great. Any experience with Cryptology and cryptography would be helpful. If you are a network engineer with lots of Defence/MOD/Secure By Design experience with OSPF experience, available for a new outside IR35 contract - please apply.

Enterprise Architect (Defence) 700 to 750 per day Contract Outside IR35 Farnborough (Hybrid) National Security and Defence This contract role sits at the centre of complex defence programmes, shaping how capabilities are designed, delivered and evolved. As an Enterprise Architect, you will work closely with senior architecture leadership to develop clear, usable business and enterprise architectures that support operational and strategic decision making. You will need to have SC prior to appointment. Initial contract 3 months with project length 12m+ You will translate complexity into clarity. That means producing architectural artefacts that make sense to non architects, senior leaders and technical teams alike. You will coordinate multi stakeholder inputs, identify performance gaps, and propose practical options for improvement. The role also involves contributing directly to High Level Design and solution documentation, covering the full service lifecycle from concept through design, build, test and deployment. Core Focus Develop and maintain enterprise and business architectures for complex programmes Produce high quality architectural artefacts and visualisations Facilitate workshops and structured stakeholder engagement Identify architectural risks, gaps and improvement options Support HLDs, solution architecture and final project reporting Engage with customers and industry partners across the UK Essentials Strong experience delivering Enterprise Architecture using TOGAF, MODAF or NAF Skilled in ArchiMate 3.0, UML, BPMN and EA tooling such as Archi, Sparx EA, BiZZDesign or MooD Experience developing digital architectures relevant to defence air or RAF programmes Ability to produce exploitable architectures for HLDs and solution designs Confident working with senior stakeholders and delivery teams Desirable Knowledge of defence domains including C2, ISR or logistics. Exposure to cloud, microservices, secure by design, APIs, data or AI Experience supporting innovation or R and D programmes This contract suits an Enterprise Architect who wants hands on influence, clear ownership and work that genuinely matters.

Senior Project Manager (Microsoft Dynamics 365) - 85k - 100k + bonus, private medical, life insurance, 25 days holiday (option to buy up to 6 additional days) and more - Home-based with ad hoc to client Are you looking for the next step in your career? Are working at a Microsoft Consultancy? Do you want the opportunity to work on various large-scale transformation programmes? Working for a well-known and reputable Microsoft consultancy, you will be accountable for the delivery of large and complex Microsoft Dynamics 365 projects and programmes. You will be responsible for a defined set of clients and all the projects within that client's account, ensuring client satisfaction, and that projects are delivered in adherence to the company's quality assurance requirements and delivery methodology. You will be responsible for managing delivery across the full project lifecycle, ensuring projects are controlled effectively and delivered to time, quality and budget. In addition to working on major Dynamics 365 and Power Platform transformations, you will have a personalised and tailored training and development plan to help you get where you want in your career, there is a lot of opportunity for growth and progression. What will you be doing on a day-to-day? You will be accountable for the delivery of Microsoft Dynamics 365 projects, ensuring they adhere to the agreed timelines and maintain a high standard of work Communicating with senior management to ensure the commercial management of the account, including forecasting and client reporting Ensuring the project is adhering to the agreed delivery methodology and project controls Oversee the overall performance of the project delivery work, ensuring the quality of all deliverables and compliances Ensuring the work being submitted meets the required company quality standards and promptly addressing any concerns What experience and skills do you need? The ability to manage multidisciplinary teams of up to 25 people Strong experience delivering Microsoft Dynamics 365 Business Applications and/or Power Platform projects end-to-end Demonstrable experience managing large scale programmes / projects across a range of clients in complex environments You must be able to manage stakeholders at all levels and have a clear level on communication SAFe / Scaled Agile Framework (or other) agile experience Knowledge and understanding of project governance, project controls, scope management and change control This role is home-based and will be ad hoc travel to client sites.

Senior Project Manager (GDS) - 85k - 100k + bonus, private medical, life insurance, 25 days holiday (option to buy up to 6 additional days) and more - Home-based with ad hoc to client Are you looking for the next step in your career? Are you working in the public sector and want to make the jump to a consultancy? Do you want the opportunity to work on various large-scale projects? Working for a well-known and reputable consultancy, you will be accountable for the delivery of large and complex projects and programmes of typically up to the value of 8m. You will be responsible for a defined set of clients and all the projects within that client's account, ensuring client satisfaction, and that projects are delivered in adherence to the company and GDS quality assurance requirements. You will be responsible for ensuring projects make it through all stages of CDDO assessment so previous experience of end-to-end delivery if essential In addition to working on large-scale government projects, you will have a personalised and tailored training and development plan to help you get where you want in your career, there is a lot of opportunity for growth and progression. What will you be doing on a day-to-day? - You will be accountable for the delivery of government projects up to 8m, ensuring they adhere to the agreed timelines and maintain a high standard of work - Communicating with senior management to ensure the commercial management of the account - Ensuring the project is adhering to GDS standards and best practice - Oversee the overall performance of the project delivery work, ensuring the quality of all deliverables and compliances - Ensuring the work being submitted meets the required company and GDS quality standards and promptly addressing any concerns What experience and skills do you need? - The ability to manage multidisciplinary teams of up to 12 people - Detailed understanding of CDDO assessments and stage gates is essential - Has successfully taken a UK Government Agency through at least 3 assessments, ideally through Alpha and Beta phase assessments. - Demonstrable experience Managing large scale programmes / projects across a range of Central Government Agencies - You must be able to manage stakeholders at all levels and have a clear level on communication - SAFe / Scaled Agile Framework (or other) agile experience - Knowledge and understanding of GDS (Government Digital Service) service standards and government Digital Delivery framework This role is home-based and will be ad hoc travel to client sites. Senior Project Manager (GDS) - 85k - 100k + bonus, private medical, life insurance, 25 days holiday (option to buy up to 6 additional days) and more - Home-based with ad hoc to client

IT Business Relationship Manager - Supply Chain Enterprise Transformation Retail SAP S/4 Hana Supply Chain Hybrid working, London Senior level + bonus This is a senior Business Relationship Manager role within a major, complex retail organisation, with a clear focus on SAP S/4HANA and enterprise transformation. The role plays a central part in connecting IT with Supply Chain, Buying and Merchandising, ensuring technology investment delivers measurable operational value. Why This Role? Senior influence across SAP S/4HANA and enterprise technology Central role in a major transformation programme Enterprise-scale Supply Chain environment Hybrid working model Senior package with bonus Clear long-term career progression The position is relationship-led and operates at senior level across the business. It acts as the primary interface between technology and supply chain, helping shape how SAP S/4HANA and wider enterprise platforms support end-to-end supply chain activity. You will own the demand pipeline for supply chain into IT including shaping technology roadmaps, supporting investment decisions and ensuring priorities align to business outcomes. Having excellent Senior stakeholders' engagement and relationship building is a given. A core focus is supporting a large-scale SAP S/4HANA programme alongside wider ERP, data and process optimisation initiatives. The role ensures change is well governed, coordinated across IT and business teams, and focused on outcomes rather than technology delivery alone. The position also leads and develops a Business Analysis capability, setting delivery standards and supporting effective collaboration across programmes and product teams. This role offers senior-level visibility, autonomy and influence across both technology and operational leadership. It operates in a fast-paced retail environment where credibility, relationship management and strategic thinking are essential.

Product Owner - MarTech & Data (Single View of Customer) - Retail 75-80k + bonus London Hybrid (3 days per week on site) This is an opportunity to join a well-established, mature Product function and take ownership of a MarTech and data portfolio that sits at the heart of how a major retailer understands and serves its customers. The role focuses on Single View of Customer (SVC) capabilities, bringing together CRM, loyalty, customer data and backend integrations. The outcomes of this work directly influence decision-making across the business, from customer engagement to operational planning, making it a highly visible and impactful Product role. Unlike website or digital experience roles, you will be the product owner / business analyst building the platforms and data foundations that colleagues rely on every day. The Product Owner has genuine ownership of backlog and priorities, working closely with stakeholders to decide what delivers the most value and why. It's a role for someone who enjoys shaping direction, not just taking orders. You'll work with a shared delivery team of five (four developers and one integration specialist) across multiple products and stakeholder groups. CRM and Loyalty teams are highly engaged and drive much of the demand, giving the role strong momentum and clear purpose, while other platforms form part of a growing and evolving roadmap. The technology landscape includes CRM, Loyalty platforms, SAP integrations, Service Cloud, Emarsys, Annex Cloud, customer data platforms and transformation tooling. All products are internally focused or support backend data transformation, offering real depth across MarTech and data. The environment encourages learning, ownership and progression. Product certification such as PSPO I is supported, and candidates may come from Product or Business Analysis backgrounds. This role suits someone who wants real impact, complex products and the chance to grow their Product craft in a serious, well-supported environment. There is a fantastic benefits suite and a brand you'd be proud to work for.

Platform Engineer (Defence / MOD) - Contract - Outside IR35 - (Apply online only) per day - Farnborough (Hybrid) Contract opportunities are available for experienced Platform Engineers supporting secure defence and MOD programmes. These outside IR35 assignments suit engineers who enjoy building and operating resilient platforms in highly regulated, security-cleared environments , including hybrid and air-gapped systems. The role sits within platform and DevOps teams focused on automation, reliability, and operational excellence. Engineers will contribute to the design, build, and improvement of critical platform services while influencing standards, tooling, and engineering best practice. Key responsibilities Develop and enhance platform services across hybrid environments Improve and standardise automated deployment and CI/CD pipelines Strengthen observability, monitoring, and proactive operations Support incident response, troubleshooting, and service improvements Provide guidance on platform patterns, tooling, and best practices Contribute to architectural decisions and technical governance Share knowledge and support capability uplift across teams Required experience Strong background in Platform Engineering, DevOps, or Infrastructure Engineering Hands-on experience with Kubernetes, Infrastructure as Code, and CI/CD Experience with AWS, Azure, or GCP Confidence working in secure, regulated, or air-gapped environments, working for MOD or defence projects Have Security Clearance in place prior to appointment Location: Farnborough, Hybrid Rate: (Apply online only) per day, Outside IR35

Site Reliability Engineer (SRE) - Defence / National Security - 75k - Farnborough - Hybrid A permanent opportunity for an experienced Site Reliability Engineer who enjoys building secure, automated, and highly reliable platforms. This role sits within a defence and national security environment, working on modern infrastructure where automation, resilience, and secure-by-design principles are fundamental. You'll work closely with platform engineers, infrastructure teams, and operational stakeholders to take requirements from early design and proof-of-concept through to production. The role blends hands-on engineering with technical design, offering real influence over tooling, standards, and DevOps ways of working. It suits someone curious, detail-oriented, and comfortable working in complex, regulated environments. What you'll be doing Designing, delivering, upgrading, and maintaining core platforms, services, and automations Building and improving monitoring, alerting, and observability platforms Designing secure infrastructure using automation-first approaches Creating and productionising proofs of concept for new tools and technologies Diagnosing and resolving performance, reliability, and availability issues Supporting architecture, documentation, and non-functional requirements Mentoring engineers and helping improve DevOps and SRE practices Essential experience Strong experience with Linux (Ubuntu) and Windows Server environments Hands-on scripting skills (Bash, Python, PowerShell or similar) Proven experience with automation and DevOps tooling (Ansible, Terraform, CI/CD, Git) Experience working with Azure or similar cloud platforms Solid understanding of infrastructure reliability, monitoring, and incident response Strong problem-solving skills and ability to work across multiple priorities Willingness to work in secure, regulated environments (SC eligibility required) Desirable experience Infrastructure-as-Code lifecycle and best practices Containerisation and orchestration (Docker, Kubernetes) Configuration management and desired state tooling Application and platform monitoring tools (Splunk, Nagios or similar) Experience hardening systems and conducting security assessments Understanding of Agile and DevOps principles in practice A collaborative, inclusive culture with strong benefits including competitive pay, bonus, pension, private healthcare, generous leave, professional development, wellbeing perks, and modern on-site facilities.

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to 32,000 Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across a wide range of technologies. The work is hands-on, customer facing, and varied. One day might involve troubleshooting Microsoft 365 issues, the next supporting networks, hardware, cloud platforms or security tools. There is constant exposure to real-world problems rather than a narrow internal setup. The environment is collaborative rather than siloed. Complex issues are tackled together through a swarm-style model, giving regular chances to learn from colleagues and strengthen technical judgement. Monthly one-to-ones provide space to talk honestly about progress, goals, and next steps, rather than box-ticking reviews. Career progression is realistic, with a clear track record of internal promotion and development over time. The role is fully onsite in Southampton, five days a week, which suits someone who values learning alongside others and being part of a close-knit technical team. The client base is made up of small and medium-sized businesses, so communication skills matter just as much as technical ability. Prior MSP experience is important, as the work involves juggling tickets, priorities, and SLAs at speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st/2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft 365 and business applications Hardware and networking System administration with Active Directory Remote support tools Cloud knowledge Managing multiple tickets working to SLAs Strong customer communication skills Problem solving and a practical approach Full UK driving license Beyond the role itself, there are tangible extras: commission opportunities, extra annual leave for loyalty, time off in lieu, funded team rewards, regular social events, strong coffee on tap, and genuine encouragement to share ideas and improve how things work.

Graduate / Junior Data & AI Analyst Location: Middlesborough Salary: 25-28k starting, rising to 32,000 within two years Want a great place to start or continue your career in Data, AI and advanced analytics ? This global company, with a strong track record in digital innovation, is expanding its Data & AI team and has a fantastic opportunity for a graduate or junior analyst to join its structured early careers pathway. You'll be joining a dynamic, digitally forward-thinking organisation that's investing heavily in AI, machine learning, data visualisation and the Microsoft Azure ecosystem . This role will see you work across a range of impactful projects that blend traditional BI with emerging AI capabilities . What you'll be doing: Developing data solutions using Power BI, SQL, and ETL techniques, and learn Power Apps and Co-Pilot Building data models and visualising insights for business stakeholders Supporting early-stage AI/ML initiatives , such as process automation and predictive analytics Working in an agile , cloud-first environment using the latest Microsoft tools Collaborating with a growing team of data engineers, BI developers and AI specialists Why join? One day a week for dedicated learning - work towards a Level 4 Data Analyst accreditation Structured progression: salary increases every six months up to 32k in two years A Friday early finish - the whole company logs off at 1:30pm Hybrid working: initially office-based in Middlesborough, then 3 days/week onsite A highly supportive team of 14+ data professionals and a hands-on manager invested in your growth What we're looking for: Some experience in SQL (or strong Excel skills) Familiarity or enthusiasm for Power BI and data storytelling Curiosity about data science, machine learning or AI tools and techniques A genuine passion for using data to drive decisions and change Whether you're a recent graduate in data analytics or computer science, or you've already gained some experience and want to shift into the Data & AI space, this is an incredible place to grow your skills. Apply now if you want to be at the forefront of Data & AI innovation in a company that will invest in your development from day one.

IT Support Analyst (Apprentice or Junior Route - development role) Location: Basingstoke Salary: 18,000- 23,000 depending on experience Benefits: Excellent benefits package Looking to launch your career in tech support? This is a brilliant entry point into a global IT environment where you'll receive structured training, hands-on experience, and exposure to industry-grade tooling and processes. Whether you're fresh out of college or starting a new career chapter, this 18-24 month development role will give you the skills and platform to progress into a permanent IT support role. You'll join a collaborative and growing team, supporting 1,500+ users across the UK and international sites. From troubleshooting issues to supporting onboarding, asset management and documentation - every day brings variety and learning opportunities. What you'll be doing Supporting end users via phone, email and in-person with IT issues across hardware, software and networks Logging, documenting and managing incidents using an ITSM system Assisting with onboarding/offboarding, device setup, account creation and support Shadowing experienced IT team members and gradually taking ownership of 1st line support tickets Helping maintain technical documentation and knowledgebase articles Gaining hands-on exposure to tools like Active Directory, Microsoft 365, networking tech and more Learning how to troubleshoot OS, software, and infrastructure issues in a live environment What you'll bring A real passion for IT and problem-solving Great communication skills and a friendly, proactive attitude Willingness to learn and develop in a fast-paced support setting 5 GCSEs including English (Grade 5/C) and Maths (Grade 4/C) A Level 3 IT Support qualification or desire to work towards one Some familiarity with Windows, Microsoft Office, and networks is a bonus Why this role? You'll gain hands-on IT experience in a supportive, real-world setting - with a genuine path to a long-term IT support role. You'll work with modern tools and systems, contribute to essential support activity, and learn from experienced professionals in a high-performing team. You'll get: Training and development, a great company full of opportunity and an excellent benefits package. Due to the nature of the organisation, you will need to pass a Security Check during onboarding.

IT End User Support Analyst, Basingstoke, 31-38k + Benefits including private Medical, Hybrid Working). Career Switch / IT Career available in an IT Support Team. Are you a people-first problem-solver with a passion for technology and hands-on IT support? This is a great opportunity to join a global IT team supporting critical infrastructure and manufacturing environments-not just from behind a service desk, but actively resolving real-world IT issues on the ground. Whether you're early in your IT career or have a few years of experience, this is your chance to part of a genuinely collaborative, multi-site support operation - where you will not just sit on a support desk. You'll be part of a global team supporting 1,500+ users across manufacturing and corporate environments. From setting up and troubleshooting devices to managing on-site hardware and supporting user onboarding/offboarding, you'll be doing more than repeat ticket resolution-this is about real troubleshooting and end-to-end ownership of issues. There's some on site required at a secondary site about an hour north of Basingstoke (once every week or two which is expensed), where you'll be the face of IT-ensuring smooth service, resolving escalated issues and maintaining critical IT infrastructure. If you are looking for something new, and have a good grounding in troubleshooting hardware, applications, networking and Microsoft 365 tools and have Familiarity with tools like Active Directory, Intune, Windows OS and Office 365. There is a great benefits scheme including Private Medical, 26 days holiday, Buy/sell holidays, up to 9% employer pension and a whole suite of other benefits. The office is Basingstoke there's some on site required at a secondary site about an hour north of Basingstoke (once every week or two which is expensed), where you'll be the face of IT-ensuring smooth service, resolving escalated issues and maintaining critical IT infrastructure. Join a hands on, high autonomy support team working in a customer facing environment with regularly desk side & field work. Due to the nature of the organisation, you would need to pass a security vetting.