Talent Locker

Major Incident and Change Manager - Defence & National Security Location: Farnborough (Hybrid) Salary: 75,000 + excellent benefits Clearance: Must be eligible for UK SC clearance + UK Eyes Only (UKEO) A growing consultancy working on high-profile defence and national security programmes is looking for a Major Incident and Change Manager to strengthen its IT Service Management capability. This is a pivotal role, combining structured change management with rapid, decisive leadership of major incidents in complex, secure environments. You'll be at the heart of keeping services resilient, ensuring incidents are resolved with minimal disruption, and changes are delivered in a controlled and visible way. If you want to work in a business where your decisions directly influence operational outcomes, this role offers the autonomy and scope to make a lasting impact. What you'll be doing Leading the response to all major incidents, ensuring timely investigation, resolution and communications to stakeholders Driving structured post-incident reviews, root cause analysis and tracking actions to completion Managing and chairing Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured, and changes communicated effectively Maintaining an accurate change schedule and updating the CMDB to reflect the live environment Identifying and delivering service improvements across incident and change processes Supporting wider IT operations and cross-functional training to strengthen incident/change readiness What you'll bring Strong experience managing major incidents and driving change processes in line with ITIL best practice Proven ability to lead response teams in high-pressure environments Excellent stakeholder communication skills, including crisis comms to senior leadership and customers Experience running Change Advisory Boards and maintaining change schedules Ability to identify and implement continuous improvements in ITSM processes Organised, adaptable and resilient with a collaborative leadership style Why this role? Work at the heart of a business delivering critical services to defence and national security clients Take full ownership of major incident and change processes in a growing, future-focused environment Hybrid working with modern tools, autonomy and direct access to leadership Excellent benefits including contributory pension, private medical, bonus scheme and strong investment in professional development

Software Engineer - C# .NET, Azure Cloud, Southampton (Hybrid, Remote or flexible working options) 55,000 - 60,000 per annum + 10% bonus + excellent benefits Are you a skilled .NET Core Software Developer with a passion for innovation on the Azure Cloud platform and want to solve genuinely complex problems rarely seen at most companies? Do you want to continue learning? Join the team of top-flight developers, testers, and architects in a developer centric model, as this company push technology boundaries and drive ongoing innovation in one of the world's leading financial software products. There is an office in Southampton where most of the team work on Thursday's in the office. Why apply?: Join a developer centric workplace that maintains a strong relationship with Microsoft, collaborating closely with product teams in the US and attending a major Technology conference in Seattle. Work with cutting-edge technology and contribute to improving the Azure platform and building great solutions and software to handle high throughput of data for financial calculations and modelling. Experience a phenomenal insight into software development and the opportunity to work with some of the UK's top technologists in a dynamic, fun and enjoyable work environment. Engage in regular pair programming with senior developers, emphasizing learning, progression, and career development, solving highly complex problems. Key Technologies: Tech Stack: C#, ASP.NET, Object-Oriented programming and design patterns, JavaScript (AngularJS, ReactJS, or similar), Microsoft Azure or other cloud platforms, CI/CD DevOps exposure. Working Experience: Solid understanding of the Software Development Life Cycle (SDLC) and hands-on development experience in a professional environment. What the current team say: You gain deep expertise in Azure and cloud computing, being one of the largest consumers of Azure in the UK. Fostering a strong relationship with Microsoft, influencing the direction of their cloud products. Work with a passionate, collaborative team of experienced professionals who mentor and help realise your potential. Enjoy a predominantly remote working environment, with a central office location and excellent transport links if you choose to work from the office. Experience a great team culture with regular social events, generous annual leave and working arrangement Attend an annual technology forum in the US. If you are a C# .NET developer who loves technology, enjoys feedback, improving and eager to build great software and solve real-world problems, apply and become a part of an innovative and enthusiastic team.

Product Manager - Digital Customer Journeys 55-60k + Bonus + Private Medical + Great Benefits (Hybrid - offices in Bournemouth or London Are you a product manager with expertise in digital e-commerce and customer experience design? Can you work at a senior level to shape and deliver impactful digital journeys? Working for an ever-growing global company where you can develop, progress, be mentored and mentor others. You will be joining a cross-functional team who lead the way in creating a best-in-class digital customer experience. You will be part of a friendly, professional and successful team. Want to progress to a leadership position? This company are set up to help you grow and there is lots of people around you to help develop. There is a great benefits package on offer and the opportunity to continue and grow your career further. Ultimately, you will lead the way in improving a key part of the customer journey, used by thousands of people, shaping and delivering features that release real business and customer value. You will manage the roadmap and backlog, facilitate design and ideation sessions, and collaborate with engineering, UX, research, and stakeholders to solve problems and deliver customer-first digital solutions. Collaboration is key, with responsibilities including engaging with stakeholders to align on business requirements and product design. Three key skills required: Strong background in digital e-commerce and customer experience design Excellent stakeholder management and relationship-building skills Ability to align product vision with business strategy and customer outcomes Flexibility with working patterns and location are fine. You can work out of Bournemouth or London, in modern state of the art offices on a hybrid basis 2 days per week Really good benefits package with private medical, enhanced pension, bonus scheme and flexible working arrangements. Join a team who love delivering the best-in-class digital journeys for their customers.

Embedded Software Engineer - Defence Communications Location: Peterborough (Hybrid - 3 days per week on-site) Salary: 45-60k + Excellent Benefits Clearance: Must be eligible for BPSS Join a world-class engineering team at the heart of aviation safety. This is a great opportunity for an Embedded Software Engineer to take ownership of technically complex projects that make a real-world difference in civilian and defence air traffic systems. As part of a 50-strong engineering function, you'll work across the full embedded software lifecycle-designing, coding, testing and supporting high-integrity communication systems. If you want to work on cutting-edge systems, progress your career, and be part of something that truly matters, this could be for you. You may be reading this and only have a couple of years' experience - that's fine, this role is not for someone that is senior and still on the upward path of learning, finding their feet and want a great place to continue their career. What you'll be doing You'll be developing embedded software for advanced radio and communication systems, covering architectural and detailed design, algorithm development, coding, debugging, and unit testing. You'll support test and acceptance activities, prepare technical documentation, and contribute to design/code reviews. On smaller projects you may also act as the technical authority, supporting the Project Engineer to coordinate activities and ensure quality delivery. What you'll bring A few years' experience in embedded software design and implementation Proficiency in C and/or C++ programming, with experience of Linux environments Exposure to Rust or Go (beneficial) Knowledge of modelling tools (e.g. Mathworks, MATLAB, NumPy) Understanding of VoIP and network protocols Eligible for BPPS (Basic security clearance) Why this role? Work on essential systems trusted by civilian and defence aviation worldwide Be part of a collaborative team environment with long-term project pipelines Platinum-level Investors in People accreditation reflects the career development culture here Future-focused business where innovation and continuous improvement are part of the DNA You'll get 25 days' holiday plus bank holidays, enhanced pension contributions up to 8%, private healthcare, a subsidised canteen, cycle-to-work scheme, and more. The flexitime system lets you bank an extra day off each month, and there's a strong focus on continuous learning and development.

Graduate / Junior Data & AI Analyst Location: Middlesborough Salary: 25-28k starting, rising to 32,000 within two years Want a great place to start or continue your career in Data, AI and advanced analytics ? This global company, with a strong track record in digital innovation, is expanding its Data & AI team and has a fantastic opportunity for a graduate or junior analyst to join its structured early careers pathway. You'll be joining a dynamic, digitally forward-thinking organisation that's investing heavily in AI, machine learning, data visualisation and the Microsoft Azure ecosystem . This role will see you work across a range of impactful projects that blend traditional BI with emerging AI capabilities . What you'll be doing: Developing data solutions using Power BI, SQL, and ETL techniques, and learn Power Apps and Co-Pilot Building data models and visualising insights for business stakeholders Supporting early-stage AI/ML initiatives , such as process automation and predictive analytics Working in an agile , cloud-first environment using the latest Microsoft tools Collaborating with a growing team of data engineers, BI developers and AI specialists Why join? One day a week for dedicated learning - work towards a Level 4 Data Analyst accreditation Structured progression: salary increases every six months up to 32k in two years A Friday early finish - the whole company logs off at 1:30pm Hybrid working: initially office-based in Middlesborough, then 3 days/week onsite A highly supportive team of 14+ data professionals and a hands-on manager invested in your growth What we're looking for: Some experience in SQL (or strong Excel skills) Familiarity or enthusiasm for Power BI and data storytelling Curiosity about data science, machine learning or AI tools and techniques A genuine passion for using data to drive decisions and change Whether you're a recent graduate in data analytics or computer science, or you've already gained some experience and want to shift into the Data & AI space, this is an incredible place to grow your skills. Apply now if you want to be at the forefront of Data & AI innovation in a company that will invest in your development from day one.

IT Support Analyst (Apprentice or Junior Route - development role) Location: Basingstoke Salary: 18,000- 23,000 depending on experience Benefits: Excellent benefits package Looking to launch your career in tech support? This is a brilliant entry point into a global IT environment where you'll receive structured training, hands-on experience, and exposure to industry-grade tooling and processes. Whether you're fresh out of college or starting a new career chapter, this 18-24 month development role will give you the skills and platform to progress into a permanent IT support role. You'll join a collaborative and growing team, supporting 1,500+ users across the UK and international sites. From troubleshooting issues to supporting onboarding, asset management and documentation - every day brings variety and learning opportunities. What you'll be doing Supporting end users via phone, email and in-person with IT issues across hardware, software and networks Logging, documenting and managing incidents using an ITSM system Assisting with onboarding/offboarding, device setup, account creation and support Shadowing experienced IT team members and gradually taking ownership of 1st line support tickets Helping maintain technical documentation and knowledgebase articles Gaining hands-on exposure to tools like Active Directory, Microsoft 365, networking tech and more Learning how to troubleshoot OS, software, and infrastructure issues in a live environment What you'll bring A real passion for IT and problem-solving Great communication skills and a friendly, proactive attitude Willingness to learn and develop in a fast-paced support setting 5 GCSEs including English (Grade 5/C) and Maths (Grade 4/C) A Level 3 IT Support qualification or desire to work towards one Some familiarity with Windows, Microsoft Office, and networks is a bonus Why this role? You'll gain hands-on IT experience in a supportive, real-world setting - with a genuine path to a long-term IT support role. You'll work with modern tools and systems, contribute to essential support activity, and learn from experienced professionals in a high-performing team. You'll get: Training and development, a great company full of opportunity and an excellent benefits package. Due to the nature of the organisation, you will need to pass a Security Check during onboarding.

IT End User Support Analyst, Basingstoke, 31-38k + Benefits including private Medical, Hybrid Working). Career Switch / IT Career available in an IT Support Team. Are you a people-first problem-solver with a passion for technology and hands-on IT support? This is a great opportunity to join a global IT team supporting critical infrastructure and manufacturing environments-not just from behind a service desk, but actively resolving real-world IT issues on the ground. Whether you're early in your IT career or have a few years of experience, this is your chance to part of a genuinely collaborative, multi-site support operation - where you will not just sit on a support desk. You'll be part of a global team supporting 1,500+ users across manufacturing and corporate environments. From setting up and troubleshooting devices to managing on-site hardware and supporting user onboarding/offboarding, you'll be doing more than repeat ticket resolution-this is about real troubleshooting and end-to-end ownership of issues. There's some on site required at a secondary site about an hour north of Basingstoke (once every week or two which is expensed), where you'll be the face of IT-ensuring smooth service, resolving escalated issues and maintaining critical IT infrastructure. If you are looking for something new, and have a good grounding in troubleshooting hardware, applications, networking and Microsoft 365 tools and have Familiarity with tools like Active Directory, Intune, Windows OS and Office 365. There is a great benefits scheme including Private Medical, 26 days holiday, Buy/sell holidays, up to 9% employer pension and a whole suite of other benefits. The office is Basingstoke there's some on site required at a secondary site about an hour north of Basingstoke (once every week or two which is expensed), where you'll be the face of IT-ensuring smooth service, resolving escalated issues and maintaining critical IT infrastructure. Join a hands on, high autonomy support team working in a customer facing environment with regularly desk side & field work. Due to the nature of the organisation, you would need to pass a security vetting.