Get Staffed Online Recruitment Limited

Business Development Manager Salary: £40,000 per annum Location: Dunstable (Hybrid and Field Flexible) About Our Client Our client is a dynamic and rapidly expanding food and beverage brand dedicated to delivering incredible culinary experiences to their community - wherever they are. Their diverse portfolio includes daily mobile coffee vans serving premium coffee, high-quality pizza and burger vans for street food lovers, and vibrant dining experiences. They strive to create moments that bring people together through food. Position Overview Our client is seeking an energetic, commercially driven Business Development Manager to spearhead the growth of their entire portfolio. You will be instrumental in expanding their daily mobile van routes, securing lucrative private and corporate event bookings, and boosting footfall and private hire revenue for their fixed locations. The ideal candidate is a born networker with a passion for the hospitality and street food industry, capable of identifying new revenue streams and building lasting relationships with corporate clients, event organisers, and local authorities. Ideal Candidate: Minimum of 3+ years' experience in Business Development, Sales, or Event Management, ideally in the hospitality, street food, or catering sector. A proactive "hunter" mentality with a proven track record of generating leads, cold calling, and closing deals. Strong existing network or ability to quickly build connections with local councils, event organisers, and corporate HR / Facility Managers. Ability to understand and effectively sell distinct concepts from a £4 coffee on a mobile route to a £5,000 private event at the Bistro. Excellent time management and pipeline management skills, with experience using CRM software for lead tracking. Exceptional written, verbal, and presentation communication skills. A valid UK driving license and willingness to travel locally to pitches, events, and client meetings. Key Responsibilities: Identify and negotiate new high-footfall pitches for mobile coffee vans, and secure corporate and private catering for pizza and burger vans. Develop and sell private hire packages focusing on events such as Christmas parties and corporate networking events. Build relationships with local businesses to establish corporate accounts for lunches and catering services. Collaborate with local councils and community groups to drive footfall and organise collaborative events. Set, monitor, and exceed monthly / quarterly sales targets across all business units while maintaining a robust CRM of leads and clients. Initial 6-Month Focus: To help you hit the ground running, your primary objective for the first six months will be to prioritise growing corporate bookings and footfall. What Our Client Offers: Competitive base salary of £40,000 plus an uncapped commission / bonus structure based on revenue growth. Complimentary food and exceptional coffee across all their locations while on duty. Flexibility with a mix of on-site, field, and remote working opportunities. The chance to be a key player in the senior leadership team of a rapidly scaling, multi-faceted hospitality brand. Our client celebrates diversity and are committed to creating an inclusive environment for all employees. If you are ready to take the next step in your career and join their vibrant team, please send your CV now. They look forward to hearing from you!

User Researcher - Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary consultancy team, you will plan and deliver user research across discovery, design and service improvement work. You will be expected to work with a good level of independence, turning research into clear, practical and evidence-based recommendations for clients and internal teams. Your work will support both customer-facing and internal service improvement, ensuring digital services are intuitive, accessible and aligned with real user needs, while also helping organisations identify where AI, automation and digital tools can responsibly improve user experience and operational efficiency. Job Specification: Plan, design and conduct user research across discovery, service improvement and digital transformation projects, using appropriate methods based on the problem, context and decision risk. Understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years' experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Confident using AI and modern productivity tools to support research workflows, such as synthesis, analysis support, preparation, or prototyping, while maintaining ownership of judgement, evidence and final recommendations. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.

Systems Engineer - Embedded and Hardware £60,000 to £70,000 depending on skills and experience + Bonus + Benefits Bedford The Vacancy Our client is seeking an experienced and Senior Systems Engineer - Embedded and Hardware to take ownership of the electronics and software workstream for their IVD medical devices. This is a senior role where you will act as technical design authority, ensuring robust system architecture, supplier governance and regulatory compliance while working at system level rather than as a day to day coder. Based in Bedford and working closely with both in house teams and international third party suppliers, this role offers the opportunity to influence products from early architecture through regulatory approval and post market readiness. Reporting to the Head of Engineering, you will provide technical governance and leadership across hardware, embedded firmware and PC software, ensuring all development activities meet quality, safety and regulatory requirements. You will operate as the system-level technical owner, shaping architecture, design controls and verification strategies, while ensuring supplier outputs are delivered to the highest standards. Key Responsibilities: Third Party Oversight and Governance : Partner with external suppliers to develop electronics, embedded firmware, and software for an IVD medical device, leading supplier governance across design controls, KPIs, risk management, schedules, budgets, quality, and regulatory compliance. Supplier Management and Deliverables : Author and manage supplier agreements (quality agreements, SOWs, acceptance criteria, configuration management) and review / approve all supplier outputs, including designs, code, risk documentation, testing artifacts, traceability, and release records Design Controls and Technical Leadership: Own system and software requirements (including safety, EMI / ESD protection, and usability) and ensure full bidirectional traceability from user needs through design, verification, and validation. Architecture, V&V, and Design Transfer: Lead system architecture decisions across electronics, firmware, and software; define and execute verification and validation strategies (including qualified tools and fixtures); and lead design transfer activities. Regulatory Compliance and QMS: Ensure supplier activities operate under ISO 13485 - compliant processes and deliver complete DHF / Technical Documentation regulatory expectations; align development to applicable standards. Risk, Submission and Audit Support: Lead and document risk management (ISO 14971), ensure readiness for UDI, labelling, post market surveillance, and change control, and support regulatory submissions and notified body audits by presenting clear technical rationales and objective evidence. Cross Functional and Stakeholder Integration: Integrate the electronics / software workstream with assay / chemistry, mechanical design, manufacturing / operations, and service, collaborating closely with Quality, Regulatory, Clinical, and Customer Support to ensure end to end readiness. Risk, Performance and Delivery Management: Proactively identify and mitigate risks, manage non conformities and CAPAs with root cause analysis, and track / report KPIs including quality, schedule adherence, test coverage, and audit outcomes. International travel required approximately 4 - 5 times per year. They're Looking for Someone Who Has: Proven experience in medical devices or IVDs, with hands on exposure to embedded electronics, firmware and software development within a regulated environment. Bachelor's Degree in electrical engineering, software engineering or a related discipline; a Master's Degree would be advantageous. Demonstrable experience overseeing third party design partners, OEMs and ODMs. Strong background in real time embedded systems and instrument control. Solid understanding of design controls, verification and validation. Familiarity with statistical methods for V&V, measurement system analysis and design for reliability. Highly organised with exceptional attention to detail. Clear and confident communicator, both written and verbal. Comfortable working within Microsoft 365; Outlook, Teams, Word, Excel, PowerPoint. Strong sense of ownership and accountability. Able to quickly interpret complex information and identify key technical and programme risks. They Can Offer You: An excellent working environment. Hybrid working - three days a week in the office with two days a week working from home. 25 days paid annual leave plus bank holidays. Company pension scheme including competitive employer's contribution. Private Medical Insurance package with additional medical cash plan scheme. Enhanced maternity and paternity pay. Company supported employee Health and Wellbeing programme. Life assurance. Free plentiful car parking and electrical car charging points. Beautiful parkland setting with excellent transportation links to Cambridge, Milton Keynes and London. The Company Our client is a world leader in the research, design and marketing of advanced consumer diagnostic products. Their research centre is at the cutting edge of innovation and is fully engaged in the development of reliable diagnostic products to empower women on their reproductive journey. They are committed to answering the needs of their existing and future consumers, through a continuous flow of new and innovative products. Interested Click apply and you will be redirected to our client's careers page to complete your application.

Business Development Manager Salary: £40,000 per annum Location: Dunstable (Hybrid and Field Flexible) About Our Client Our client is a dynamic and rapidly expanding food and beverage brand dedicated to delivering incredible culinary experiences to their community wherever they are. Their diverse portfolio includes daily mobile coffee vans serving premium coffee, high-quality pizza and burger vans for street food lovers, and vibrant dining experiences. They strive to create moments that bring people together through food. Position Overview Our client is seeking an energetic, commercially driven Business Development Manager to spearhead the growth of their entire portfolio. You will be instrumental in expanding their daily mobile van routes, securing lucrative private and corporate event bookings, and boosting footfall and private hire revenue for their fixed locations. The ideal candidate is a born networker with a passion for the hospitality and street food industry, capable of identifying new revenue streams and building lasting relationships with corporate clients, event organisers, and local authorities. Ideal Candidate: Minimum of 3+ years experience in Business Development, Sales, or Event Management, ideally in the hospitality, street food, or catering sector. A proactive "hunter" mentality with a proven track record of generating leads, cold calling, and closing deals. Strong existing network or ability to quickly build connections with local councils, event organisers, and corporate HR / Facility Managers. Ability to understand and effectively sell distinct concepts from a £4 coffee on a mobile route to a £5,000 private event at the Bistro. Excellent time management and pipeline management skills, with experience using CRM software for lead tracking. Exceptional written, verbal, and presentation communication skills. A valid UK driving license and willingness to travel locally to pitches, events, and client meetings. Key Responsibilities: Identify and negotiate new high-footfall pitches for mobile coffee vans, and secure corporate and private catering for pizza and burger vans. Develop and sell private hire packages focusing on events such as Christmas parties and corporate networking events. Build relationships with local businesses to establish corporate accounts for lunches and catering services. Collaborate with local councils and community groups to drive footfall and organise collaborative events. Set, monitor, and exceed monthly / quarterly sales targets across all business units while maintaining a robust CRM of leads and clients. Initial 6-Month Focus: To help you hit the ground running, your primary objective for the first six months will be to prioritise growing corporate bookings and footfall. What Our Client Offers: Competitive base salary of £40,000 plus an uncapped commission / bonus structure based on revenue growth. Complimentary food and exceptional coffee across all their locations while on duty. Flexibility with a mix of on-site, field, and remote working opportunities. The chance to be a key player in the senior leadership team of a rapidly scaling, multi-faceted hospitality brand. Our client celebrates diversity and are committed to creating an inclusive environment for all employees. If you are ready to take the next step in your career and join their vibrant team, please send your CV now. They look forward to hearing from you!

1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days' WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About Our Client Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. They pride themselves on exceptional customer service and technical excellence. The Opportunity Our client is looking for a motivated and customer-focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. The successful candidate will be the first point of contact for their clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and the ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What's on Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in the Reading office initially, with 2 days' work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you're enthusiastic, customer-oriented, and ready to start or build your career in IT support, our client would love to hear from you. Apply now by sending your CV.

Business Development Executive Welham Green Our client is seeking a commercially minded individual to take ownership of their stock gears and distribution business, and develop it into a structured, growing standalone part of the company. The stock gears and distribution business currently operates through a mix of subcontract manufacture and distribution supply. The ambition is to professionalise and grow the business through improved product positioning, stronger supplier relationships, enhanced catalogue and web shop capability, and proactive customer development. This role is hands-on and operational but with clear commercial ownership and the opportunity to shape how the business evolves over the next three years and beyond. Role Purpose To manage and develop the business as a standalone business unit, improving day-to-day operations while building a stronger commercial, product, and channel strategy to support growth. Key Responsibilities Business ownership: Take day-to-day responsibility for enquiries, orders, suppliers, and delivery. Improve internal processes, ERP data quality, and operational flow. Coordinate subcontract and distribution activity. Customer and supplier relationships: Act as primary contact for customers. Develop strong supplier and distributor relationships. Support sales into both existing customers and new markets. Product and proposition development: Review and refine the product and catalogue offering. Identify opportunities to improve positioning and competitiveness. Support development of a future web shop and digital sales capability. Commercial growth: Improve conversion from enquiry to order. Support pricing and margin discipline. Identify new opportunities, channels, and repeat customers. Contribute to the business's growth strategy. Future business development: Help shape the business into a structured business unit. Influence sourcing, stock, and product direction. Grow into broader commercial responsibility over time. What They're Looking For Essential: Experience in engineering, industrial products, or technical distribution. Background in technical sales, internal sales, product coordination, or similar. Commercial awareness and interest in growing a product-based business. Confident working with both customers and suppliers. Strong organisational and problem-solving skills. ERP / MRP and Microsoft Office experience. Desirable: Exposure to gears, power transmission, or mechanical components. Experience with catalogue products or distribution models. Involvement in pricing, sourcing, or product range development. Personal attributes: Takes ownership and responsibility. Commercially curious. Practical and solutions focused. Comfortable working across teams. Motivated by building and improving something over time. The Opportunity The stock gears and distribution business is currently a small but important part of our client, with clear growth potential. The goal is to grow the business into a £1m+ revenue stream within the next three years through stronger commercial focus, improved product positioning, and development of digital and distribution channels. This role offers the opportunity to shape and lead that journey and develop into a broader business leadership position.

Business Development Manager National Permanent Are you a self-motivated people person with a hunter mentality looking for an opportunity to make a business development role your own? Would you like to utilise your honed communication skills in a role in order to build, nurture and maximise relationships? Do you value working autonomously as part of a supportive team? If so, then our client may have the role for you. Our client is looking for a Business Development Manager to join them at an exciting time to assist them in achieving ambitious growth targets. About Our Client Our client is one of the leading experts in specialised people tracing and asset repatriation services worldwide and their expertise and reputation for quality has been developed over almost 60 years. They work for a diverse range of clients including professional services firms, financial institutions, and public bodies, from all sectors. What You'll Be Doing You will join the team and through training, develop an understanding of the business across its core solution areas in order to build, nurture and maximise solicitor firm relationships across all channels but primarily, face to face. You will work in line with strategy plans as set out by the business to drive lead generation and meet the business' sales targets. Duties may include, but are not limited to: Building, nurturing and maximising relationships with new and existing legal clients. Generating new leads and opportunities from new and existing legal clients through delivery of technical presentations, service proposition and USPs to legal teams in a competitive market environment. Being the face of the business at legal and networking events. This is a national role, and so extensive travel is required. The Ideal Candidate Our client understands you may not have all of the below skills or experience, but they would encourage you to apply if you have some of the below: Previous experience of generating leads and opportunities in the professional services' sector in a field-based sales or target driven role. Understanding of the legal sector and law firm structures, ideally in the private client practice area. Excellent communication skills. Problem solving skills, including objection handling. Experience of working to set KPI's and objectives. What They Can Offer You: Competitive OTE package and car allowance. 25 days Holiday Entitlement (increasing annually to 30). Buy up to 5 days holiday per year. Health Cash Plan Cash back for dental, optical, and other treatments. PERKS Employee discounts across a range of high street products. Salary sacrifice benefit options such as dental. Income protection insurance. Life assurance policy. Company pension (matched contribution up to 5%). 12 weeks enhanced parental leave policy. Cycle to work scheme. Need to Know: Salary: DOE; Competitive OTE package; Car allowance. Location: Remote, with quarterly visits to their offices in Bristol. Hours: 37.5 per week; Flexible working. Start date: Flexible; ASAP preferred. Equality and Diversity Our client is committed to equality and diversity in employment and all their activities. They ensure that all successful applicants are selected based on their relevant merits and experience and that people are given equal opportunities within the workplace. If this opportunity excites you and you'd like to consider joining them, please apply today with your CV!

IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £26,099 + Profit Share + Benefits Hours: 37.5 hours per week; Full-Time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client s customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills and Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client is specialist provider of IT Infrastructure and Support Services for over 25 years. They are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage their colleagues to progress, including into other teams and departments. Join their friendly company with a great team and positive company culture. They offer hybrid working at home and in their purpose-built office.

IT Support Technician Working Hours: 9.00am 5.30pm Monday Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Our client is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, they ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. They re now expanding and looking for someone to join their helpdesk team. In this role, you ll spend three days a week onsite at a client s Manchester office (a leading sportswear brand) and two days working remotely as part of their support team. They re a small but capable team who work closely together to get the job done. You ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Their clients choose them because they deliver tailored solutions and personal service that larger providers can t match. The Role When on-site with their client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to the helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you ll be part of our client's helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What they are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed

IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £24,000 per annum Our client is the largest privately-owned mortgage network in the UK. Their goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location. Due to continued growth, they are looking to establish a new team providing first line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what they do. The main aim of the role is to support the business providing first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so they are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. Other Key Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone contact, and Teams meetings. Capacity to educate others on current systems when required. Provide full support to all staff in relation to IT hardware and software issues. Ensure new starter process is followed within agreed SLA. Ensure the asset log is maintained and kept up to date. Ordering replacement or new equipment. Installing, removing, or upgrading new or existing software. Experience: Experience with Office 365 and Sharepoint. Knowledge of systems of control and able to follow clearly defined procedures. Experience of working under pressure, prioritising workloads, and working to tight deadlines. Benefits: Company pension Health and wellbeing programme Sick pay As our client is a non-sponsoring company, you must already have the right to work in the UK.

Project Manager - SaaS / Insurance Location - Remote - occasional travel may be required Permanent - £45,000 - £55,000 depending on experience Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave + statutory Bank holidays + birthday off What we do: Our client is an established but growing company providing a state-of-the-art technology platform that powers the insurance industry. They are the technology platform - helping insurers, brokers, and MGAs streamline operations with smart, scalable solutions. We're looking for an experienced Project Manager to join a growing SaaS business and take the lead on high-profile implementation and change projects for a major client. This is a hands-on role where you'll plan, deliver, and oversee projects end-to-end-working closely with development, QA, and client stakeholders to ensure smooth delivery on time and within scope. You'll also play a key part in requirements gathering, sprint planning, and business analysis, while keeping projects on track and stakeholders engaged. What you'll do: Lead delivery of client implementation & change projects Gather and define business requirements with stakeholders Drive sprint planning, prioritisation, and resource allocation Manage risks, blockers, and change requests effectively Keep stakeholders updated with clear communication What we're looking for: 3+ years' project management experience in SaaS, tech, or insurance Strong knowledge of Agile/Scrum and software delivery lifecycles Confident communicator with excellent stakeholder management skills Business analysis experience is a big plus Insurance industry knowledge is highly beneficial This is a fantastic opportunity for a self-starter who thrives in a fast-paced, small-company environment and wants to make a real impact on client delivery and business growth.

Senior Regional IT Support Engineer Closing Date: 08/10/2025 Location: Brighton Salary: £26,520 - £32,240 Our client is more than just an educational institution - they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Senior Regional IT Support Engineer you will play a central role in delivering technical support across our client's UK and Ireland campuses. This position is key to ensuring students and staff can confidently rely on the technology services available to them, whether on-site or remotely. You'll be responsible for providing high quality 2nd line support, managing escalations, and ensuring their IT infrastructure operates smoothly and securely. With a strong customer focus and technical expertise, you'll help shape a consistent, reliable, and supportive IT experience across all their campuses. This role covers the South East region (Brighton, London, and Essex), so you'll need to be based within approximately an hour's travel between London and Brighton. While the role is primarily remote, there will be occasions where on-site visits are required, depending on operational needs or the nature of specific projects across your region. What You'll Do: Provide 2nd line support to staff and students, resolving user and infrastructure issues both remotely and on-site. Act as an escalation point for 1st line issues, managing the 2nd line ticket queue and ensuring timely resolution in line with SLAs. Carry out campus visits when remote support isn't possible, delivering effective in-person support and fostering trust with users. Manage IT assets within your region, including procurement, builds, deployments, and accurate record-keeping. Document and monitor IT support activities through our client's Helpdesk platform, keeping knowledge bases and systems up to date. Collaborate with stakeholders, including Deans, Heads of School, and Technology Managers, to maintain high service standards. Coordinate with third-party vendors and cross-regional teams to resolve escalated issues and implement infrastructure changes. Support projects and assist with on-campus responsibilities such as hardware handovers, asset management, and IT operations. What You'll Bring: A strong blend of customer service skills and technical expertise, with the ability to resolve issues effectively and professionally. Proven experience managing a helpdesk ticket queue in a fast-paced environment, including escalations. Strong knowledge of Microsoft Cloud Technologies, Microsoft client operating systems, and a working knowledge of macOS. Understanding of cybersecurity best practices, Active Directory, group policies, and network troubleshooting. Experience with printer configuration and maintenance. Excellent communication and listening skills, with the ability to explain technical solutions clearly to non-technical users. The ability to collaborate effectively with colleagues, share knowledge, and promote best practice. A calm, approachable manner with integrity, accountability, and ownership in your work. The flexibility to support occasional evening and weekend work when required. This position is offered as a 6-month fixed-term contract, with the view that it will develop into a permanent opportunity. Why Our Client They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our client's careers website to complete your application.

Junior Hardware Engineer Location: London Salary: £22,500 per annum + Mobile Phone + Laptop Qualifications for Hardware Engineer: HNC/HND in electrical, electronic, or mechanical engineering or two years' proven field experience in a similar field Ability to lift up to 20 Kilograms Ability to troubleshoot, diagnose, test, repair, and service technical equipment Ability to travel and adapt to changing work schedules Familiarity with power tools and applications Ability to communicate in English Purpose of the Hardware Engineer: Employees in this role serve primarily as service technicians. The job includes assembly and testing of products, installation, repairs, and maintenance of the equipment both in house and on site. An example of few of the main duties of a junior field technician are troubleshooting, demonstrating to the client how the equipment is used, establishing relationships with the client, and following company procedures. Also, creating service calls reports as well as the co-ordination, repair, and quality control of the Fortress system both onsite and within the assembly offices. Responsibilities of the Hardware Engineer: Assembly Learning the various components and techniques of assembling Fortress devices Keeping the assembly environment neat and in order Ensuring sufficient stock of components is available to maintain general functionality of the department. Testing, packing, and creating packing lists of the equipment to be shipped out to the client. Repairs / Service Repairing faulty devices returned from site / customer Travelling to site to repair, test and resolve reported issues relating to the Fortress system Identifying the issues repaired/replaced and communicating this to the relevant parties Creating reports of service calls Installation Working as part of a team onsite to install the Fortress system Preparing tools and materials prior to install to facilitate a smooth installation Creating installation call reports Maintenance Providing annual maintenance to the client based on all existing equipment Attending client's site to conduct service of all Fortress equipment Commissioning Providing in house training on Fortress Software applications. Configuring and signing off the Fortress system completing the project If you feel that you meet the above criteria of this Hardware Engineer role then please apply now! INDJOB