Ingram Micro

Solutions Architect page is loaded Solutions Architectlocations: Norwich, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-114502 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description:As a Solutions Architect, you'll lead the design and delivery of high quality technology solutions that support both Ingram Micro and our customers. You will guide development standards, mentor technical teams, and ensure our solutions are robust, well documented, and aligned to strategic business needs. In this role, your responsibilities will include: Lead the design, documentation, development, testing, and implementation of IT solutions within agreed scope, quality, and budget. Define and design technology solutions that align with enterprise architecture and customer expectations. Provide technical leadership to Developers and Business Analysts, ensuring adherence to coding standards, documentation practices, CI/CD governance, code review processes, and Agile working. Own and maintain the technical standards and tooling used by the development team, including Jira, Confluence, Miro, and AI assisted development tools. Support operational and customer incidents, ensuring they are resolved within SLAs and sharing knowledge to improve team capability. Provide clear delivery plans, tasks, and milestones, ensuring progress is communicated proactively to stakeholders and any risks or issues are raised early. Lead Agile/Scrum practices, including sprint planning, retrospectives, delivery cadence, and continuous improvement. Establish and maintain high quality technical documentation across all solutions, including architecture diagrams, test plans, and change records. Build strong, collaborative relationships with colleagues, customers, and partners to ensure successful delivery and long term value. Use data and feedback to improve services, processes, and team performance. Provide decision making information to the business and act as a trusted liaison for ongoing updates and technical insight. Support the development and performance of your team through coaching, feedback, and regular engagement. Deputise for the UK Software Services Manager when required. Always act with the customer in mind and contribute to improvements in speed, quality, cost, reliability, and flexibility.It's no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro's contribution a reality: helping businesses grow,

A leading tech solutions provider in Norwich is seeking a Solutions Architect to design and deliver high-quality technology solutions for clients. This role involves leading technical teams, ensuring adherence to development standards, and employing Agile methodologies for continuous improvement. Ideal candidates will have a strong background in IT solution development and experience mentoring teams. The role promises a dynamic work environment emphasizing collaboration and quality service delivery.

Solutions ArchitectApplyremote type: Hybridlocations: Northwich, Cheshire, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-115209 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Service Architect Location: Remote About the Job As a Service Architect, you will play a pivotal role within our Service Architecture team, working at the heart of our customer and partner engagement strategy. You'll collaborate closely with sales teams, technical specialists, partners, and end customers to shape, design, and present innovative service solutions that deliver real business value.This is a highly influential, customer-facing role where you'll take ownership of complex, multi-service opportunities-translating customer challenges into compelling, scalable service propositions. You'll not only apply and evolve our existing service portfolio but also help shape new offerings, positioning yourself as a thought leader within the business. If you enjoy blending technical expertise, commercial insight, and creativity to solve real-world problems, this is the team for you.The ideal candidate for this opportunity will have • Proven experience in a Service Architect, Solution Architect, or similar role • Strong understanding of Managed Services, Professional Services, and support models • Broad technical knowledge across IT infrastructure (Networking, Compute, and Public Cloud) • Demonstrable experience designing and scoping complex, multi-service solutions • Excellent commercial awareness, including pricing and solution modelling • Experience engaging with customers and stakeholders up to CxO level • ITIL Foundation (or higher) qualification Who you are . You're a confident and commercially astute professional who thrives in a fast-paced, customer-focused environment. You enjoy taking ownership and leading from the front, building trusted relationships with stakeholders at all levels.You're naturally curious and solution-oriented, able to think creatively and challenge conventional approaches to deliver the best outcomes for customers. Your communication style is clear, engaging, and adaptable, allowing you to translate complex technical concepts into compelling business value.• Customer Focused: You take the time to truly understand customer challenges and deliver services that exceed expectations • Collaborative Partner: You work seamlessly across teams, building strong internal and external relationships • Influential Communicator: You confidently present ideas and solutions to both technical and non-technical audiences • Commercially Minded: You understand the financial drivers behind services and make informed, value-driven decisions • Problem Solver: You approach challenges with creativity and resilience, always seeking the best possible outcome • Self-Starter: You take initiative, manage your workload independently, and drive opportunities forward Who we are Ingram Micro is the global leader in technology and supply chain services with an extensive array of resources to drive market and customer growth, while bringing unique insights that enable businesses to realise the promise of technologyTM.Enabling our partners and vendors to operate more efficiently and successfully in the markets they serve, we are proud to be associated with names such as Microsoft, Apple, Cisco, Hewlett-Packard and Lenovo.With our vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro enables business partners to operate more efficiently and successfully in the markets they serve. No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world. But none of this is achievable without great customer focussed people. We look forward to your application! Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected and supported. As such, we will accommodate disabilities during the selection process and will work with you to meet your requirements.

Ingram Micro in Northwich seeks a skilled Service Architect to engage with customers and partners, driving the design of innovative service solutions. This hybrid role requires a blend of technical expertise and commercial insight. The ideal candidate will have proven experience in a similar role and a strong understanding of Managed Services. You will be responsible for building relationships and translating customer needs into effective service propositions. Join us to help shape new offerings in a dynamic environment.