Certitude

An exciting opportunity to join Certitude as a Digital Systems Administrator on a fixed term contract. Salary: £30,000 per annum Hours: 37.5 hours Contract Type: Fixed Term - Full time (6 months) Location: Balham & Working from Home (hybrid) Hours: 37.5 hours Interview Dates: week commencing 27 July & 3 August 2026 Benefits A stimulating work environment full of opportunities to learn and develop 25 days annual leave + bank holidays & enrolment onto a pension scheme 24-hour Employee Assistance Paid Enhanced DBS Eye care voucher Salary sacrifice schemes available: Travel to work loan,Cycle to work Scheme, Gym Membership & Tech Purchase About the role The Digital Systems Administrator will provide hands-on support across our core systems, helping to keep them running smoothly and making sure colleagues can use them effectively day to day. Systems include CHRIS (HR and Payroll System Salesforce) Log My Care (Care Management System) Quinyx (Rota System), Kallidus (Learning Management System) This role is focused on practical delivery. The postholder will take responsibility for resolving queries, supporting users, maintaining data, and carrying out system administration across Certitude's core systems. They will help stabilise support, improve consistency and knowledge sharing, and reduce reliance on multiple teams. Duties will include: Provide day-to-day system support and resolve user queries Maintain accurate system data and help investigate issues Support system integrations and data flows Produce reports and data extracts Help improve how systems are used and supported across the organisation About you To be a Digital Systems Administrator at Certitude, the following are essential: Experience in hands-on systems administration, support, or similar role Experience responding to queries and supporting users Experience working with data, including updating, checking, and correcting information Confident problem solver Good attention to detail, particularly when working with data Confident using digital systems for day-to-day tasks About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude. Read more about us on ourwebsiteand visit ourwork for uspage. You can also learn about us through ourValues and Behaviours. All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered Digital, Systems, Admin, Administrator, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, Community Support, Third Sector, Adult Social Care, Mental Health, Support Living, Health & Social Care

Certitude seeks a Digital Systems Administrator on a fixed term contract to support core systems and ensure smooth day-to-day operation. You will resolve queries, maintain data, and assist with integrations and reporting in a hybrid Balham-based setting with home working options. Key requirements include hands-on sysadmin experience, strong data handling skills, and a proactive approach to problem solving. Perfect for someone who enjoys improving system usage and reliability across teams.