NICE
Southampton, Hampshire
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Software Developer So, what's the role all about? Here at NICE Public Safety, we provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our development team to allow us to continue to develop an exciting product that enables law enforcement agencies worldwide to keep up with the increasing demands of managing growing amounts of digital evidence. You must: Be able to communicate effectively, including via email, instant message, phone and video conferencing tools. Be fierce in your pursuit of product quality. Be an excellent problem solver with an active interest in the latest design and development tools and technologies. Be knowledgeable and enthusiastic about process. How will you make an impact? Design, implementation and developer-level test of UI, server and interface components, using C# in multi-threaded, multi-server environments. Ensuring your code takes into account the concerns of security, scalability, compatibility and maintainability. Performing testing of your work, fixing defects and helping to resolve customer support cases. Have you got what it takes? Solid experience developing ASP.NET web applications in C# using Visual Studio/Visual Studio Code Experience working in collaborative multidisciplinary teams Experience creating maintainable code and using source control solutions such as Azure DevOps, GIT or similar Experience of unit and automated testing using tools such as NUnit, Jasmine and Selenium Solid understanding of the principles of network security, authentication and authorization Experience of working with databases using Entity Framework Good knowledge of SOLID principles Experience creating RESTful APIs and ensuring API extensibility Experience of SOA (service oriented architectures) You will have an advantage if you also have: Education: BSc in Computer Science/Software Engineering or equivalent. Requisition ID: Reporting into: Group Lead, Engineering. Role Type: Individual Contributor. Equal Opportunity Statement NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Software Developer So, what's the role all about? Here at NICE Public Safety, we provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our development team to allow us to continue to develop an exciting product that enables law enforcement agencies worldwide to keep up with the increasing demands of managing growing amounts of digital evidence. You must: Be able to communicate effectively, including via email, instant message, phone and video conferencing tools. Be fierce in your pursuit of product quality. Be an excellent problem solver with an active interest in the latest design and development tools and technologies. Be knowledgeable and enthusiastic about process. How will you make an impact? Design, implementation and developer-level test of UI, server and interface components, using C# in multi-threaded, multi-server environments. Ensuring your code takes into account the concerns of security, scalability, compatibility and maintainability. Performing testing of your work, fixing defects and helping to resolve customer support cases. Have you got what it takes? Solid experience developing ASP.NET web applications in C# using Visual Studio/Visual Studio Code Experience working in collaborative multidisciplinary teams Experience creating maintainable code and using source control solutions such as Azure DevOps, GIT or similar Experience of unit and automated testing using tools such as NUnit, Jasmine and Selenium Solid understanding of the principles of network security, authentication and authorization Experience of working with databases using Entity Framework Good knowledge of SOLID principles Experience creating RESTful APIs and ensuring API extensibility Experience of SOA (service oriented architectures) You will have an advantage if you also have: Education: BSc in Computer Science/Software Engineering or equivalent. Requisition ID: Reporting into: Group Lead, Engineering. Role Type: Individual Contributor. Equal Opportunity Statement NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
NICE
Southampton, Hampshire
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? Here at NICE Public Safety , we provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our Cloud Platform Engineering team to ensure we continue to offer exemplary service to our customers. This is a very hands on role. You will be involved in ensuring our cloud platforms are observable, measurable, reliable, scalable, and maintainable. It's likely that the successful candidate will have significant experience in a DevOps, SRE, Cloud Engineer, or Cloud Development role. How will you make an impact? Act as part of a team of SREs that act as the 'gatekeepers' of production and actively manage the work backlog and develop reliability improvements. Lead investigations into root cause outages, performance, and cost issues. Lead initiatives to develop the automation of low-value tasks balanced against project delivery demands. You will provide technical leadership and to wider Cloud Operations and Support teams along with providing oversight to the products and services they support. Collaborate with DevOps and engineering teams to establish and enforce SLOs, SLAs, and error budgets Develop and configure monitoring dashboards and alerts in tools like Grafana and Azure Monitor. Installation and configuration of Observability Platform including tools like Grafana, Prometheus, Azure Monitor, Open telemetry etc. Developing bicep modules for monitoring infrastructure and deploy it. Optimize system performance, cost, and security through regular reviews and tuning. Do you have what it takes? Must have 6+ years of experience in Site Reliability Engineering Excellent technical, analytical and troubleshooting skills Experience and in-depth knowledge of databases and data handling (MS-SQL, Elasticsearch, YML, JSON, XML) Experience with Azure cloud Significant experience in programming or advanced scripting (Python, PowerShell, C# etc.) Experience with infrastructure/configuration as code and version control (ARM, BICEP, Git) Strong Experience managing monitoring, alerting and dashboarding platforms (Azure Monitor, Prometheus, Grafana, Elasticsearch) Demonstrable experience of supporting live cloud services and platforms Expert in developing queries for dashboards and alerting for microservices. Collaborate with DevOps and engineering teams to establish and enforce SLOs, SLAs, and error budgets. Production experience with Kubernetes and containerization (AKS) Exposure to Azure DevOps pipelines is desirable (CI/CD) Strong experience in infrastructure as a code, design and implementation strategies. Experience with AI (tools) to automate and accelerate is a plus. Efficient, effective, and respectful communication skills both with customers and within internal departments. Including, Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment. Multi-tasking and time-management to prioritise and switch between varied tasks. Significant experience in platform engineering, observability, and provisioning. Proven ability to develop and implement a strategic vision for platform services, observability, and provisioning. Strong understanding of cyber security principles, governance, and compliance frameworks. Strong understanding and experience of cloud platforms, containerisation, and microservices architecture. Broad background across information technology with the ability to communicate clearly with non-security technical SMEs at a comfortable level. Strong proficiency in technical scoping, architecture design, and integration of security tools and processes. Ability to translate business needs into scalable, user-centric cloud solutions. Excellent communication and collaboration skills, with a focus thought leadership and solution development. Experience in both operational and transformation roles or a clear working understanding of both perspectives. Knowledge of compliance with relevant frameworks, including ISO 27001, Cyber Essentials + or FEDRAMP Tooling Kubernetes (Ideally AKS) Elasticsearch and Cloud Observability Stacks IAC (Bicep/Terraform) Powershell / C# Beneficial Certifications AZ 104 AZ 305 AZ 500 AZ 700 CKA NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? Here at NICE Public Safety , we provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our Cloud Platform Engineering team to ensure we continue to offer exemplary service to our customers. This is a very hands on role. You will be involved in ensuring our cloud platforms are observable, measurable, reliable, scalable, and maintainable. It's likely that the successful candidate will have significant experience in a DevOps, SRE, Cloud Engineer, or Cloud Development role. How will you make an impact? Act as part of a team of SREs that act as the 'gatekeepers' of production and actively manage the work backlog and develop reliability improvements. Lead investigations into root cause outages, performance, and cost issues. Lead initiatives to develop the automation of low-value tasks balanced against project delivery demands. You will provide technical leadership and to wider Cloud Operations and Support teams along with providing oversight to the products and services they support. Collaborate with DevOps and engineering teams to establish and enforce SLOs, SLAs, and error budgets Develop and configure monitoring dashboards and alerts in tools like Grafana and Azure Monitor. Installation and configuration of Observability Platform including tools like Grafana, Prometheus, Azure Monitor, Open telemetry etc. Developing bicep modules for monitoring infrastructure and deploy it. Optimize system performance, cost, and security through regular reviews and tuning. Do you have what it takes? Must have 6+ years of experience in Site Reliability Engineering Excellent technical, analytical and troubleshooting skills Experience and in-depth knowledge of databases and data handling (MS-SQL, Elasticsearch, YML, JSON, XML) Experience with Azure cloud Significant experience in programming or advanced scripting (Python, PowerShell, C# etc.) Experience with infrastructure/configuration as code and version control (ARM, BICEP, Git) Strong Experience managing monitoring, alerting and dashboarding platforms (Azure Monitor, Prometheus, Grafana, Elasticsearch) Demonstrable experience of supporting live cloud services and platforms Expert in developing queries for dashboards and alerting for microservices. Collaborate with DevOps and engineering teams to establish and enforce SLOs, SLAs, and error budgets. Production experience with Kubernetes and containerization (AKS) Exposure to Azure DevOps pipelines is desirable (CI/CD) Strong experience in infrastructure as a code, design and implementation strategies. Experience with AI (tools) to automate and accelerate is a plus. Efficient, effective, and respectful communication skills both with customers and within internal departments. Including, Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment. Multi-tasking and time-management to prioritise and switch between varied tasks. Significant experience in platform engineering, observability, and provisioning. Proven ability to develop and implement a strategic vision for platform services, observability, and provisioning. Strong understanding of cyber security principles, governance, and compliance frameworks. Strong understanding and experience of cloud platforms, containerisation, and microservices architecture. Broad background across information technology with the ability to communicate clearly with non-security technical SMEs at a comfortable level. Strong proficiency in technical scoping, architecture design, and integration of security tools and processes. Ability to translate business needs into scalable, user-centric cloud solutions. Excellent communication and collaboration skills, with a focus thought leadership and solution development. Experience in both operational and transformation roles or a clear working understanding of both perspectives. Knowledge of compliance with relevant frameworks, including ISO 27001, Cyber Essentials + or FEDRAMP Tooling Kubernetes (Ideally AKS) Elasticsearch and Cloud Observability Stacks IAC (Bicep/Terraform) Powershell / C# Beneficial Certifications AZ 104 AZ 305 AZ 500 AZ 700 CKA NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
