Your Prime Recruitment

1 st Line Support Analyst Package: £19,000 - £22,000 + Benefits Office: Head office based in Exeter Hours: Mon - Friday, 8:30am - 5:30pm * Do you have experience supporting cloud-based environments? * Do you have experience working in a service desk environment? * Do you want to work for a growing business? We are working with cloud managed service provider who currently service clients in several different verticals. As a 1st Line Support Analyst, you will provide technical support remotely and support the team in the installation and configuration of applications within a virtual/hosted environment. Our clients mainly sit within the professional services arena with the majority being Accountancy firms. 1 st Line IT Support - Job Accountabilities * Setting up new customer applications * Completing Software updates * Communicating with clients to resolve issues via the helpdesk, telephone and remote dial in * Working as part of a busy helpdesk team to promote a first-time fix attitude 1 st Line IT Support - Experience Needed * Windows Server and Basic Networking (including DNS, Active Directory, Exchange, Hyper-V) * Windows Terminal Server (RDS) to the level of setup and troubleshooting (including redirected Printing) * MS Office & SQL back-end business applications * Maintaining system documentation Hours of Work: * Monday to Friday, 8.30am to 5.30pm (after probation period, a shift pattern of earlies, lates and on-call will be required on a rota basis). An early shift is 6.30am - 3.30pm from the office and a late shift is 2.00pm - 11.00pm. Company Benefits: * 22 days holiday plus an additional 2 days per year worked, to a maximum of 28 * Summer & Christmas Events. * Working in modern offices on the outskirts of Exeter. * Great team culture and environment * Employee Assistance Programme

Software Engineer (Laravel & Symfony) An exciting Software Vendor Pivotal role in the business/Exciting projects in a growing team Package: £30,000 - £45,000 DOE + benefits Office: Northwest Based head office but fully remote. Do you have 2 years' experience with Frontend JavaScript Frameworks? Do you have experience using OO PHP or MVC frameworks? Do you want to join a growing inclusive culture where you will quickly learn and progress? We are working with a market leading business in the retail industry who have over 18 years' experience delivering software, hardware payments and services to over 11000 retail locations. They are currently looking to recruit a Software Engineer (Laravel & Symfony) that will start to move ideas into reality whilst working across the retail and charity sectors. Due to growth, they are looking for a Software Engineer (Laravel & Symfony). You will develop and maintain frontend software applications and supporting systems through build, test, and release phases. This will also involve working within an AGILE team to produce new features. Culture is hugely important to the business with people at the heart of everything they do. This is a great opportunity for someone who is very driven and loves learning as they will support you with progression and development opportunities. Software Engineer - Job Accountabilities Develop and maintain software features and the supporting build/release/test infrastructure. Support the Technical lead in managing team workload and delivery. Produce well written code using Modern PHP frameworks such as Laravel/Symfony Be responsible for delivering high quality solutions to specification, on time, and on budget Actively contribute to the continuous improvement process within the Software Engineering team Software Engineer - Experience Needed Minimum 2 years commercial Software Development experience (could include work placements) Experience with OO PHP,Laravel and Symfony. Awareness of Microservices Architecture and RESTful API principles. Experience working within an AGILE team. Knowledge of LAMP stack. Knowledge of ORM's. Desire to learn and progress your technical ability