Your Prime Recruitment

IT Technical Consultant - Brighton Location: Brighton Salary: £30,000 Benefits Are you a technically skilled graduate looking to step up into a more advanced IT support role? Join a leading software solutions provider that's transforming operational efficiency for businesses across the UK and beyond! We're seeking a motivated IT Technical Consultant to join an innovative and fast-growing technology company specialising in route optimisation and intelligent software solutions. This is an exciting opportunity to develop your career in a supportive environment where your technical skills and problem-solving abilities will be valued and nurtured. The Role As a IT Technical Consultant, you'll play a crucial role in delivering outstanding technical support to clients, resolving IT and software-related issues, and ensuring customers get the most from cutting-edge technology solutions. Your key responsibilities will include: Acting as the first point of contact for customer IT and software queries. Managing and resolving support tickets efficiently. Working with SQL to troubleshoot and resolve database issues. Diagnosing complex technical problems and escalating when necessary. Maintaining detailed technical documentation and support records. Building strong relationships with clients through excellent communication and problem-solving skills. About You We're looking for someone who's not just technically capable but passionate about delivering exceptional customer service. You'll bring: Qualifications in Computer Science, Information Technology, or a related field. Solid understanding of SQL and a desire to develop these skills further. Experience working with ticketing systems (desirable but not essential). Excellent verbal and written communication skills. A proactive, customer-focused attitude and a willingness to learn.

1 st Line Support Analyst Package: £19,000 - £22,000 + Benefits Office: Head office based in Exeter Hours: Mon - Friday, 8:30am - 5:30pm * Do you have experience supporting cloud-based environments? * Do you have experience working in a service desk environment? * Do you want to work for a growing business? We are working with cloud managed service provider who currently service clients in several different verticals. As a 1st Line Support Analyst, you will provide technical support remotely and support the team in the installation and configuration of applications within a virtual/hosted environment. Our clients mainly sit within the professional services arena with the majority being Accountancy firms. 1 st Line IT Support - Job Accountabilities * Setting up new customer applications * Completing Software updates * Communicating with clients to resolve issues via the helpdesk, telephone and remote dial in * Working as part of a busy helpdesk team to promote a first-time fix attitude 1 st Line IT Support - Experience Needed * Windows Server and Basic Networking (including DNS, Active Directory, Exchange, Hyper-V) * Windows Terminal Server (RDS) to the level of setup and troubleshooting (including redirected Printing) * MS Office & SQL back-end business applications * Maintaining system documentation Hours of Work: * Monday to Friday, 8.30am to 5.30pm (after probation period, a shift pattern of earlies, lates and on-call will be required on a rota basis). An early shift is 6.30am - 3.30pm from the office and a late shift is 2.00pm - 11.00pm. Company Benefits: * 22 days holiday plus an additional 2 days per year worked, to a maximum of 28 * Summer & Christmas Events. * Working in modern offices on the outskirts of Exeter. * Great team culture and environment * Employee Assistance Programme

Software Engineer (Laravel & Symfony) An exciting Software Vendor Pivotal role in the business/Exciting projects in a growing team Package: £30,000 - £45,000 DOE + benefits Office: Northwest Based head office but fully remote. Do you have 2 years' experience with Frontend JavaScript Frameworks? Do you have experience using OO PHP or MVC frameworks? Do you want to join a growing inclusive culture where you will quickly learn and progress? We are working with a market leading business in the retail industry who have over 18 years' experience delivering software, hardware payments and services to over 11000 retail locations. They are currently looking to recruit a Software Engineer (Laravel & Symfony) that will start to move ideas into reality whilst working across the retail and charity sectors. Due to growth, they are looking for a Software Engineer (Laravel & Symfony). You will develop and maintain frontend software applications and supporting systems through build, test, and release phases. This will also involve working within an AGILE team to produce new features. Culture is hugely important to the business with people at the heart of everything they do. This is a great opportunity for someone who is very driven and loves learning as they will support you with progression and development opportunities. Software Engineer - Job Accountabilities Develop and maintain software features and the supporting build/release/test infrastructure. Support the Technical lead in managing team workload and delivery. Produce well written code using Modern PHP frameworks such as Laravel/Symfony Be responsible for delivering high quality solutions to specification, on time, and on budget Actively contribute to the continuous improvement process within the Software Engineering team Software Engineer - Experience Needed Minimum 2 years commercial Software Development experience (could include work placements) Experience with OO PHP,Laravel and Symfony. Awareness of Microservices Architecture and RESTful API principles. Experience working within an AGILE team. Knowledge of LAMP stack. Knowledge of ORM's. Desire to learn and progress your technical ability