University of Derby
Lead Infrastructure Engineer / Team Leader Endpoints Onsite This role will be based on site, primarily in the named location. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. Digital Solutions & Services are responsible for providing the digital platform to enable the best possible service to staff, students and stakeholders across the University and beyond. We take a collaborative approach to developing strategic goals to provide a diverse range of information technology and business services designed to support learning, teaching and research at the University of Derby. We are responsible for ensuring that the University's IT capability is fit for purpose, future focused and able to protect, support and enhance the full breadth of services that will be delivered either on campus or digitally online with contributions across the department. We aim to assist students, teaching staff, support departments and collaborative partners to ensure we are making an impact on the University's current and future digital landscape. The Endpoint development team are a small team who are responsible for the development and running of a modern desktop and mobile management hybrid infrastructure to manage and secure the student and staff estate of Windows and Apple Mac across the university. The Senior Engineer will have operational day to day responsibility of the various technologies and platforms required to develop and run the endpoint estate, ensuring their optimum performance, reliability and security. This includes imaging from bare metal, application packaging and deployment, updating, security and endpoint health, reporting and analytics across the estate. The Senior Engineer will work closely with the second line operations team to ensure the endpoint estate is functioning as needed and work on operational handover as required or work is identified for left shift. Key responsibilities are, but not limited to Ensure the Endpoint estate is well managed and secure and provides the appropriate customer experience co-developing key strategies, roadmaps, designs, developing and then implementing / updating services within the team, having key accountability for services Document all work Assists with sector horizon scanning, benchmarks service against the sector to ensure service is future focussed Maintain security of complex hybrid systems through implementing secure strategies, policies and controls and automation where possible Owns priority and diagnosis of incidents according to agreed procedures Serves as an escalation point within the team and for operations The ideal candidate will have experience of implementing innovative solutions that are customer and future focused, along with significant experience of managing large-scale mixed estates of endpoints. This will include: Extensive experience of application packaging and deployment Proven experience of Microsoft Office 365, Exchange Online, and Azure services e.g. Azure AD Connect, Azure LogicApps, Virtual Machines, Microsoft Lab Services Extensive knowledge of configuration / Endpoint management e.g. Intune, Autopilot, Microsoft Configuration Manager, JAMF, Active Directory, Group Policy Extensive knowledge of security technologies such as Defender for Endpoint and security baselines Excellent knowledge of Windows, MacOS Ability to deliver within tight deadlines in a demanding environment Attention to detail and determination for excellence Passion, energy and enthusiasm for continuous improvement and encourages innovation Work with the Team Leader to achieve the strategic objectives of the team: Ensure the Endpoint estate is well managed and secure and provides the appropriate customer experience. Service ownership / service delivery - co-developing key strategies, roadmaps, designs, developing and then implementing / updating services within the team, ensuring all documentation is in place and service transition is seamless across the various internal teams. Works with the endpoint team leader to ensure an excellent student and staff experience across the estate. Assists with sector horizon scanning, benchmarks service against the sector to ensure service is future focussed. Responsible for solution documentation, which may include training, process development and explanation of standards. Responsible for setting standards for hardware, software and configuration management. Responsible for ensuring Disaster Recovery and Business Continuity processes are in place and tested where appropriate for the endpoint service. Identifying existing processes for development of either new or improved automation or document handover of process to the second line team Responsible for assisting with key projects which can be across department. Responsible for ensuring monitoring of all services, including predicative and analytics, is available for all services and reporting to the management team. Maintain security of complex hybrid systems through implementing secure strategies, policies and controls and automation where possible, with understanding of the principles of least privilege, remediation strategies and knowledge of the threat landscape. Owns priority and diagnosis of incidents according to agreed procedures and helps mentor others in this process. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents. Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures and ensures lessons learned. Initiates and monitors actions to investigate and resolve problems in systems, processes and services. Determines problem fixes / remedies. Assists with the implementation of agreed remedies and preventative measures. Serves as an escalation point within the team and for operations (tier 3 support) for highly complex solution resolution, and responsible for root cause analysis. Assists in evaluating the impact of proposed or required changes which may be highly complex in nature (internally and by vendors) especially in the areas of hardware, software, performance, maintenance and cost; provide recommendations to management with an impact assessment. Work with the Infrastructure Team Managers and Lead Engineers on managing external vendors and suppliers, or escalating where necessary, ensuring vendors are delivering on service and providing best value to the university. Working in a team environment to deliver complex solutions to multiple internal and external business units Mentors across the Infrastructure and Service Delivery area. BSc in Computer Science (or equivalent qualification) or equivalent industry experience. Experience Experience of implementing innovative solutions that are customer and future focused Significant experience of managing large-scale mixed estates of endpoints (Windows, MacOS and iOS devices) Experience of developing and deploying high level infrastructure and solutions Extensive experience of application packaging and deployment Extensive experience of application licensing, including configuration of license servers Extensive experience of device imaging, bare metal deployments and provisioning, e.g. Autopilot and task sequences Extensive experience of Microsoft Active Directory / Entra ID, Intune and Configuration Profiles / Group Policy High level of experience and proficiency of PowerShell to script solutions and automations Extensive experience of managing the Modern Desktop (Windows 11) and implementing best practice with regard desktop application and patch deployment Experience delivering in a high performance multi-disciplinary infrastructure team Understanding of project management lifecycle from conception through implementation Demonstrated proficiency and technical knowledge of infrastructure technology communications / protocols -TCP/IP and other relevant protocols Demonstrated proficiency in analytical and problem-solving skills with ability to correlate cross-platform technologies Proven experience of Microsoft Office 365, Exchange Online, and Azure services e.g. Azure AD Connect, Azure LogicApps, Virtual Machines, Microsoft Lab Services Proven experience with Microsoft Virtual Desktop or other virtual desktop environments Experience of Firewalls, Backup/DR solutions, DHCP, DNS etc. Skills, knowledge & abilities Configuration / Endpoint management e.g. Intune, Autopilot . click apply for full job details
Lead Infrastructure Engineer / Team Leader Endpoints Onsite This role will be based on site, primarily in the named location. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. Digital Solutions & Services are responsible for providing the digital platform to enable the best possible service to staff, students and stakeholders across the University and beyond. We take a collaborative approach to developing strategic goals to provide a diverse range of information technology and business services designed to support learning, teaching and research at the University of Derby. We are responsible for ensuring that the University's IT capability is fit for purpose, future focused and able to protect, support and enhance the full breadth of services that will be delivered either on campus or digitally online with contributions across the department. We aim to assist students, teaching staff, support departments and collaborative partners to ensure we are making an impact on the University's current and future digital landscape. The Endpoint development team are a small team who are responsible for the development and running of a modern desktop and mobile management hybrid infrastructure to manage and secure the student and staff estate of Windows and Apple Mac across the university. The Senior Engineer will have operational day to day responsibility of the various technologies and platforms required to develop and run the endpoint estate, ensuring their optimum performance, reliability and security. This includes imaging from bare metal, application packaging and deployment, updating, security and endpoint health, reporting and analytics across the estate. The Senior Engineer will work closely with the second line operations team to ensure the endpoint estate is functioning as needed and work on operational handover as required or work is identified for left shift. Key responsibilities are, but not limited to Ensure the Endpoint estate is well managed and secure and provides the appropriate customer experience co-developing key strategies, roadmaps, designs, developing and then implementing / updating services within the team, having key accountability for services Document all work Assists with sector horizon scanning, benchmarks service against the sector to ensure service is future focussed Maintain security of complex hybrid systems through implementing secure strategies, policies and controls and automation where possible Owns priority and diagnosis of incidents according to agreed procedures Serves as an escalation point within the team and for operations The ideal candidate will have experience of implementing innovative solutions that are customer and future focused, along with significant experience of managing large-scale mixed estates of endpoints. This will include: Extensive experience of application packaging and deployment Proven experience of Microsoft Office 365, Exchange Online, and Azure services e.g. Azure AD Connect, Azure LogicApps, Virtual Machines, Microsoft Lab Services Extensive knowledge of configuration / Endpoint management e.g. Intune, Autopilot, Microsoft Configuration Manager, JAMF, Active Directory, Group Policy Extensive knowledge of security technologies such as Defender for Endpoint and security baselines Excellent knowledge of Windows, MacOS Ability to deliver within tight deadlines in a demanding environment Attention to detail and determination for excellence Passion, energy and enthusiasm for continuous improvement and encourages innovation Work with the Team Leader to achieve the strategic objectives of the team: Ensure the Endpoint estate is well managed and secure and provides the appropriate customer experience. Service ownership / service delivery - co-developing key strategies, roadmaps, designs, developing and then implementing / updating services within the team, ensuring all documentation is in place and service transition is seamless across the various internal teams. Works with the endpoint team leader to ensure an excellent student and staff experience across the estate. Assists with sector horizon scanning, benchmarks service against the sector to ensure service is future focussed. Responsible for solution documentation, which may include training, process development and explanation of standards. Responsible for setting standards for hardware, software and configuration management. Responsible for ensuring Disaster Recovery and Business Continuity processes are in place and tested where appropriate for the endpoint service. Identifying existing processes for development of either new or improved automation or document handover of process to the second line team Responsible for assisting with key projects which can be across department. Responsible for ensuring monitoring of all services, including predicative and analytics, is available for all services and reporting to the management team. Maintain security of complex hybrid systems through implementing secure strategies, policies and controls and automation where possible, with understanding of the principles of least privilege, remediation strategies and knowledge of the threat landscape. Owns priority and diagnosis of incidents according to agreed procedures and helps mentor others in this process. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents. Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures and ensures lessons learned. Initiates and monitors actions to investigate and resolve problems in systems, processes and services. Determines problem fixes / remedies. Assists with the implementation of agreed remedies and preventative measures. Serves as an escalation point within the team and for operations (tier 3 support) for highly complex solution resolution, and responsible for root cause analysis. Assists in evaluating the impact of proposed or required changes which may be highly complex in nature (internally and by vendors) especially in the areas of hardware, software, performance, maintenance and cost; provide recommendations to management with an impact assessment. Work with the Infrastructure Team Managers and Lead Engineers on managing external vendors and suppliers, or escalating where necessary, ensuring vendors are delivering on service and providing best value to the university. Working in a team environment to deliver complex solutions to multiple internal and external business units Mentors across the Infrastructure and Service Delivery area. BSc in Computer Science (or equivalent qualification) or equivalent industry experience. Experience Experience of implementing innovative solutions that are customer and future focused Significant experience of managing large-scale mixed estates of endpoints (Windows, MacOS and iOS devices) Experience of developing and deploying high level infrastructure and solutions Extensive experience of application packaging and deployment Extensive experience of application licensing, including configuration of license servers Extensive experience of device imaging, bare metal deployments and provisioning, e.g. Autopilot and task sequences Extensive experience of Microsoft Active Directory / Entra ID, Intune and Configuration Profiles / Group Policy High level of experience and proficiency of PowerShell to script solutions and automations Extensive experience of managing the Modern Desktop (Windows 11) and implementing best practice with regard desktop application and patch deployment Experience delivering in a high performance multi-disciplinary infrastructure team Understanding of project management lifecycle from conception through implementation Demonstrated proficiency and technical knowledge of infrastructure technology communications / protocols -TCP/IP and other relevant protocols Demonstrated proficiency in analytical and problem-solving skills with ability to correlate cross-platform technologies Proven experience of Microsoft Office 365, Exchange Online, and Azure services e.g. Azure AD Connect, Azure LogicApps, Virtual Machines, Microsoft Lab Services Proven experience with Microsoft Virtual Desktop or other virtual desktop environments Experience of Firewalls, Backup/DR solutions, DHCP, DNS etc. Skills, knowledge & abilities Configuration / Endpoint management e.g. Intune, Autopilot . click apply for full job details
University of Derby
Overview £50,832 to £63,540 per annum (For exceptional performers, there is scope for further progression up to £73,071 per annum) Onsite This role will be based on site, primarily in the named location. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. The Registry supports all aspects of the student journey, right from initial enquiry and application, all the way through to final award and student completion. We strive to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practice. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience. Registry Services provides a range of staff, academic and student support, information and guidance across the university that includes College Registry Operations, Attendance Monitoring, Placements, Partnerships and FE and Apprenticeship teams. These teams work closely together, and with other areas of the university, to provide the best possible services to our staff and students to enhance the student experience, help students achieve their full potential and to meet the strategic aims of the University. These services are central to the student experience and they are visible, seamless, effective and tailored to the needs of our student community. You will provide leadership to a large team across Registry Services and will manage and coordinate the professional services supporting the delivery of taught and research programmes across academic structure. You will be responsible for monitoring and evaluating the service provision with a view to continuous improvement in the student experience, through supporting College and School based activity to achieve targets for student experience compliance and management control to deliver college and University success. Anticipated interview date: Monday 23rd February 2026 We are seeking a proactive, experienced professional with experience in Higher Education professional services, and a strong understanding of academic registry functions, student records, data quality, governance and regulatory compliance. You will have a proven ability to lead, motivate and develop teams, embedding a high-performance, inclusive and customer-focused culture that supports excellent student experience. A strategic thinker with operational expertise and a collaborative mindset is essential. The ideal candidate will have a strong track record of driving operational improvement and managing change, including reviewing and redesigning processes to improve efficiency, quality and compliance. You will have excellent analytical and data-driven decision-making skills, with experience producing and presenting management information to inform senior leaders and institutional priorities. You will be a highly effective communicator and collaborator, able to build strong relationships across academic and professional services and to influence, challenge and support senior stakeholders. Remaining well-organised and resilient, able to manage competing priorities in a complex environment, and balancing day-to-day service delivery with strategic development is key to this role. Responsibilities Manage Registry Services teams to create a talented and motivated workforce that have the ambition and capabilities to deliver a sector leading high performance culture that promotes wellbeing, diversity and opportunity for all, essential in providing the best possible student experience. Act as the first point of contact for the Colleges and schools on key themes; provide advice, support and guidance on Registry matters including implementing change and business process improvement. Manage the strategic direction of the team and be accountable for the consistent review of process and service levels, ensuring continuous audits are in place with accuracy and timely delivery, though effective collaboration with colleges, schools and wider professional services. Responsible for upholding data quality across the Registry with a 'right first-time' approach. Guided by the Head of Registry Services, you will analyse, model, and document data and business processes to align with university policies and regulations. Accountable for clear, effective, and timely communication as appropriate to internal and external stakeholders. Analyse information and generate reports to present data for the Colleges and wider University to support institutional decision making, relevant areas of responsibility. Ensure that relevant data, processes, and documentation are optimised for the efficiency and effectiveness of student performance, consistent with external agency regulations and compliant with the requirements of university policies, procedures and audit. In conjunction with the Head of Registry Services and members of the Registry Leadership Team, drive and shape a Registry service which is positive and future focused and on agreed principles of service excellence. To assure consistent quality provision for students and staff that facilitate their success. In doing so, help establish a high performing customer service culture with excellent leadership, providing and seeking feedback from applicants, students, partners, and stakeholders and adjusting services to reflect customer needs and requirements. Develop collaborative ways of working across The Registry, ensuring that governance and best practice is intrinsic in all working practices. through fostering good relationships and partnerships with the College and School Leadership Team, academic colleagues, Professional Services, Partnerships, and external bodies to ensure that the needs of the University are being supported aligned to its Strategic Framework. Collaborate extensively with stakeholders from the wider University, ensuring alignment with effective communication. Skilfully navigate these functions to facilitate cross-functional teamwork, leveraging your comprehensive understanding to drive informed discussions and decisions to enhance operational efficiency and organisational success. Responsible for operational advice in relation to existing policies and influence any future changes through the development of practices and procedures. This will include performing a key role in any University wide projects which impact upon or use data within the remit of the team, that includes developing and implementing mechanisms for obtaining, recording, auditing, updating the student record and reporting information both internally within a unit, and/or across the University. Working alongside the Head of Registry Services to participate and represent the Registry at meetings, providing challenge when necessary, taking forward actions whilst role modelling leadership behaviours for setting professional standards. Engage in external professional networks, keeping up to date with knowledge and developments in Higher Education and wider education sectors. Research practice in other settings to help inform proposals for improvement and change. Take a lead role in recruitment, induction, and development of staff within area of responsibility, in line with the University's HR policies and procedures, promoting and driving a high-performance culture t in pursuit of the University's strategic ambition. Work flexibly including, when required, during evenings and weekends undertaking any duties, as required, relevant to the level of the post. Adopt the University's Core Values and Underpinning Behaviours. Degree (or equivalent qualification), or comparable knowledge gained through professional experience Experience Experience within a Higher Education provider Flexible, responsive and business orientated approach, with experience of regular problem solving and ability to prioritise Experience of leading and performance managing a team Experience of successfully delivering process change and improvement within a Higher Education environment Skills, knowledge & abilities Excellent interpersonal and communication skills (both verbal and non-verbal) Proven analytical and data interpretation capability Excellent report writing and numeracy skills Excellent organisational skills, and effective time and workload management Capacity to think strategically and to engage in detailed operational planning across university and college boundaries. Analysis and presentation of management information for decision making using software tools (e.g. Tableau, Excel, PowerBI) . click apply for full job details
Overview £50,832 to £63,540 per annum (For exceptional performers, there is scope for further progression up to £73,071 per annum) Onsite This role will be based on site, primarily in the named location. We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better. The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region. We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills. The Registry supports all aspects of the student journey, right from initial enquiry and application, all the way through to final award and student completion. We strive to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practice. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience. Registry Services provides a range of staff, academic and student support, information and guidance across the university that includes College Registry Operations, Attendance Monitoring, Placements, Partnerships and FE and Apprenticeship teams. These teams work closely together, and with other areas of the university, to provide the best possible services to our staff and students to enhance the student experience, help students achieve their full potential and to meet the strategic aims of the University. These services are central to the student experience and they are visible, seamless, effective and tailored to the needs of our student community. You will provide leadership to a large team across Registry Services and will manage and coordinate the professional services supporting the delivery of taught and research programmes across academic structure. You will be responsible for monitoring and evaluating the service provision with a view to continuous improvement in the student experience, through supporting College and School based activity to achieve targets for student experience compliance and management control to deliver college and University success. Anticipated interview date: Monday 23rd February 2026 We are seeking a proactive, experienced professional with experience in Higher Education professional services, and a strong understanding of academic registry functions, student records, data quality, governance and regulatory compliance. You will have a proven ability to lead, motivate and develop teams, embedding a high-performance, inclusive and customer-focused culture that supports excellent student experience. A strategic thinker with operational expertise and a collaborative mindset is essential. The ideal candidate will have a strong track record of driving operational improvement and managing change, including reviewing and redesigning processes to improve efficiency, quality and compliance. You will have excellent analytical and data-driven decision-making skills, with experience producing and presenting management information to inform senior leaders and institutional priorities. You will be a highly effective communicator and collaborator, able to build strong relationships across academic and professional services and to influence, challenge and support senior stakeholders. Remaining well-organised and resilient, able to manage competing priorities in a complex environment, and balancing day-to-day service delivery with strategic development is key to this role. Responsibilities Manage Registry Services teams to create a talented and motivated workforce that have the ambition and capabilities to deliver a sector leading high performance culture that promotes wellbeing, diversity and opportunity for all, essential in providing the best possible student experience. Act as the first point of contact for the Colleges and schools on key themes; provide advice, support and guidance on Registry matters including implementing change and business process improvement. Manage the strategic direction of the team and be accountable for the consistent review of process and service levels, ensuring continuous audits are in place with accuracy and timely delivery, though effective collaboration with colleges, schools and wider professional services. Responsible for upholding data quality across the Registry with a 'right first-time' approach. Guided by the Head of Registry Services, you will analyse, model, and document data and business processes to align with university policies and regulations. Accountable for clear, effective, and timely communication as appropriate to internal and external stakeholders. Analyse information and generate reports to present data for the Colleges and wider University to support institutional decision making, relevant areas of responsibility. Ensure that relevant data, processes, and documentation are optimised for the efficiency and effectiveness of student performance, consistent with external agency regulations and compliant with the requirements of university policies, procedures and audit. In conjunction with the Head of Registry Services and members of the Registry Leadership Team, drive and shape a Registry service which is positive and future focused and on agreed principles of service excellence. To assure consistent quality provision for students and staff that facilitate their success. In doing so, help establish a high performing customer service culture with excellent leadership, providing and seeking feedback from applicants, students, partners, and stakeholders and adjusting services to reflect customer needs and requirements. Develop collaborative ways of working across The Registry, ensuring that governance and best practice is intrinsic in all working practices. through fostering good relationships and partnerships with the College and School Leadership Team, academic colleagues, Professional Services, Partnerships, and external bodies to ensure that the needs of the University are being supported aligned to its Strategic Framework. Collaborate extensively with stakeholders from the wider University, ensuring alignment with effective communication. Skilfully navigate these functions to facilitate cross-functional teamwork, leveraging your comprehensive understanding to drive informed discussions and decisions to enhance operational efficiency and organisational success. Responsible for operational advice in relation to existing policies and influence any future changes through the development of practices and procedures. This will include performing a key role in any University wide projects which impact upon or use data within the remit of the team, that includes developing and implementing mechanisms for obtaining, recording, auditing, updating the student record and reporting information both internally within a unit, and/or across the University. Working alongside the Head of Registry Services to participate and represent the Registry at meetings, providing challenge when necessary, taking forward actions whilst role modelling leadership behaviours for setting professional standards. Engage in external professional networks, keeping up to date with knowledge and developments in Higher Education and wider education sectors. Research practice in other settings to help inform proposals for improvement and change. Take a lead role in recruitment, induction, and development of staff within area of responsibility, in line with the University's HR policies and procedures, promoting and driving a high-performance culture t in pursuit of the University's strategic ambition. Work flexibly including, when required, during evenings and weekends undertaking any duties, as required, relevant to the level of the post. Adopt the University's Core Values and Underpinning Behaviours. Degree (or equivalent qualification), or comparable knowledge gained through professional experience Experience Experience within a Higher Education provider Flexible, responsive and business orientated approach, with experience of regular problem solving and ability to prioritise Experience of leading and performance managing a team Experience of successfully delivering process change and improvement within a Higher Education environment Skills, knowledge & abilities Excellent interpersonal and communication skills (both verbal and non-verbal) Proven analytical and data interpretation capability Excellent report writing and numeracy skills Excellent organisational skills, and effective time and workload management Capacity to think strategically and to engage in detailed operational planning across university and college boundaries. Analysis and presentation of management information for decision making using software tools (e.g. Tableau, Excel, PowerBI) . click apply for full job details
