Bristol City Council

Bristol City Council is seeking a digital leader to own the enterprise application estate, with focus on Microsoft 365 and cloud services. You will lead a small specialist team, collaborating with Digital, ICT and Information Governance to ensure secure, well-governed and widely adopted enterprise applications. Key responsibilities include governance, roadmaps, adoption, and using data for continuous improvement, while building strong stakeholder relationships and guiding service enhancements

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job reference VAC008587 Date posted 22/07/2026 Application closing date 09/08/2026 Location City Hall College Green City Centre Bristol BS1 5TR Salary BG13: £47,181 -£50,269 Package Blank Contractual hours 37 Basis Full time Job category/type Digital and ICT Attachments Person Specification.pdf Job Description.pdf Full Time, PermanentWe're looking for an experienced digital leader to take ownership of Bristol City Council's enterprise application estate, with a particular focus on Microsoft 365 and associated cloud services. In this role, you'll lead a small specialist team and work closely with colleagues across Digital, ICT, Information Governance and relevant council services to ensure enterprise applications are secure, well governed, widely adopted and deliver real value. What you'll do Lead the management and development of Microsoft 365 and other enterprise applications. Ensure services are secure, compliant and aligned to organisational needs. Develop governance, controls and operating standards for enterprise applications. Drive adoption, learning and digital enablement across the council. Lead service improvements, change activity and future roadmap planning. Use data and insight to support decision-making and continuous improvement. Provide leadership and development for the Enterprise Applications Team. Build strong relationships with stakeholders and act as a trusted advisor on enterprise technologies. About you You will have: Experience managing enterprise applications and cloud-based services. SharePoint is a key platform for the council, so experience of managing and developing SharePoint services would be particularly valuable. Strong knowledge of Microsoft 365 and modern workplace technologies. The ability to keep up to date with emerging technologies and industry trends, including AI and Microsoft 365 developments, and can identify opportunities to apply them in ways that deliver value for the organisation. Experience developing governance, compliance and service management approaches. A track record of leading teams and driving service improvement. Excellent stakeholder engagement and communication skills. Experience supporting technology adoption and organisational change. Why join us? This is an exciting opportunity to shape how technology supports one of the country's largest local authorities. You'll influence strategic decisions, help drive adoption of emerging technologies, including Copilot, and support more modern, productive and inclusive ways of working across the council. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. If you would like to have a conversation around the role, please get in touch with Timea Wilson Shortlisting: Week commencing 10 August 2026 Interviews: Week commencing 31 August 2026 At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. Thepersonal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Job Description Full Time, Permanent - Not open to job share/part time working. Location: Hybrid (office and home) working arrangements. Bristol City Council is seeking an Application Support Officer. The role is responsible for providing reliable, effective application support for the core systems used within the Revenues and Benefits service areas. The applicant will support a large and complex organisation, providing high profile services for the community. Responsibilities Provide application support and administration for a variety of business line applications, including Council Tax, Non Domestic Rates, Business Improvement Districts (BIDS), Housing Benefit and Council Tax Reduction. Schedule and process revenues and benefits batch work for recovery, housing benefit subsidy/payments, and operational workflow. Maintain automated data processing and assist with routine data maintenance tasks. Coordinate and undertake release upgrade testing, including bug fixes and new functionality for existing software. Work with IT technical teams and suppliers to resolve application issues and recommend improvements. Support and improve application efficiencies to reduce manual intervention. Lead specific areas of annual billing processing (Council Tax, Non Domestic Rates, Housing Benefit/Council Tax schemes, Business Improvement Districts) between February and March, and between September and November, as needed. Communicate with stakeholders and customers, managing expectations and ensuring timely service delivery. Work out of hours, including weekends, throughout the year as required. Qualifications Understanding of at least one of the specified business areas (Council Tax, Non Domestic Rates, Housing Benefit, etc.). Knowledge of the specific applications is welcomed but not required. Strong organisational and time management skills, able to juggle multiple demands and meet tight deadlines. Excellent communication skills, both written and verbal. Basic DBS check - required for the role. Ability to work independently as well as part of a supportive team. Benefits Salary: £35,412 - £39,152 (BG10). Flexible working hours and flexitime. Membership in the Local Government Pension scheme. Generous annual leave allowance. Hybrid working arrangements (office and home). EEO Statement Bristol City Council is a Disability Confident employer; we guarantee an interview for disabled applicants meeting the essential criteria and provide reasonable adjustments throughout the interview process and employment. We welcome applicants from diverse backgrounds and are committed to ensuring diversity in our hiring process.

Bristol City Council is seeking an Application Support Officer to provide reliable support for core Revenues and Benefits systems. The role involves assisting with Council Tax, Benefit processing, and related applications within a large public sector environment. The position is full time and permanent with hybrid working arrangements, offering flexible hours, generous leave, and access to the Local Government Pension Scheme.