Natilik

Natilik is a Global Technology Solutions and Services Partner delivering end-to-end networking and digital transformation advice. The Solution Engineer - Networking partners with the Sales team to design technical solutions that meet clients' business objectives. You'll understand client landscapes, engage stakeholders, and craft clear designs. You will workshop with clients, run technology showcases, and help architect limited-scope solutions while maintaining strong relationships and

Natilik is seeking a Solution Architect to guide clients in managing and optimizing network infrastructures. This role combines technical expertise with client engagement, aiming to build tailored solutions that address business challenges. The ideal candidate will have in-depth knowledge of Cisco technologies, strong communication skills, and experience in stakeholder management. Natilik offers various benefits including flexible working options, annual leave increases, and opportunities for professional development.

A Global Technology Solutions Partner in the UK seeks an experienced Solution Architect to design technical solutions that meet client objectives using NICE CXone expertise. This role involves conducting workshops, articulating business value, and collaborating with internal stakeholders. The ideal candidate should have strong skills in AI-driven automation and modern contact center operations, with a passion for delivering intelligent customer experiences that integrate technology and human interaction.

Overview Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry's 'Confident Guide' sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients and employees can rely on. There has never been a more exciting time to take a step into the world of digital transformation, and we're looking for individuals to confidently guide our clients on their journey. The Role Our Solution Architects work closely with the Sales community to workshop and design detailed technical solutions. The primary value of this role is to understand a client's existing technical landscape and to understand their desired outcomes and build a detailed technical solution which meets the identified business objectives, engaging with clients and prospects to generate positive interest in the technologies we are working with and the business benefits that can be gained from the investment in these technologies. Responsibilities Conduct workshops and technology showcases to demonstrate business value of proposed solutions Clearly articulate solutions and business value through client meetings and detailed, clear and concise client facing documentation Competently use vendor pricing & design tools, working alongside internal stakeholders on commercial elements of proposed solutions Maintain great relationships with clients and internal stakeholders, acting as a trusted technical solutions advisor Share insight and knowledge where appropriate, helping to grow the overall knowledge of the team and ultimately improve Natilik's overall technical capabilities Collaborate directly with clients and clearly capture their requirements to enable you to architect and design the correct low to medium complexity technology solution to meet their business challenges. Qualifications We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform. While we recognise the breadth of the NICE ecosystem and do not expect expertise across every component, candidates with wider exposure to CXone, AI-driven automation, analytics, and workforce optimisation will be particularly well positioned to succeed. Technical Focus NiCE CXone Platform Expertise: Omnichannel routing across voice and digital channels Advanced call flows, automation, and self-service experiences CRM and enterprise system integrations Agent workspace configuration and optimisation Proactive outbound engagement strategies Reporting, interaction data, and performance insights Experience with AI-driven CX capabilities is highly desirable, including: Enlighten Autopilot - AI-powered virtual agents that elevate self-service and guide customers with natural language interactions Enlighten Copilot - real-time AI assistance that empowers agents with next-best actions and knowledge Enlighten AI - delivering insights across the end-to-end customer journey to optimise operations, engagement, and satisfaction Workforce Engagement & Experience Optimisation Workforce Engagement Management (WEM), leveraging AI-driven insights, automation, and analysis to augment agent performance and enhance customer experiences Quality management, speech and interaction analytics Performance management and continuous improvement practices Operational & CX Mindset Deep understanding of modern contact centre operations Ability to design solutions that break down data silos, enable smarter decision-making, and optimise every interaction across the organisation Passion for delivering connected, intelligent experiences where AI and humans work together to drive better outcomes Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry-leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave

A global technology solutions partner in Greater London is looking for a Senior Network Security Engineer to design and implement security solutions for clients. Candidates should possess experience with Cisco and Palo Alto technologies, strong communication skills, and a commitment to continuous learning. The role involves working independently on client sites, ensuring technical assurance throughout the project lifecycle. This position provides a dynamic work environment and ample opportunities for personal and professional growth.

Natilik is a Global Technology Solutions Partner. Our mission continues to be two-fold; growing a brand that is seen as the industry's 'Confident Guide' sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients and people can rely on. The Role: As Senior Network SecurityEngineer, you will be responsible for the end-to-end design and implementation of security solutions within clients. This will involve working extensively with our clients, project management and pre-sales teams to take the agreed design and make it a reality. The role offers a diverse experience and requires absolute delivery working under various conditions, often unsupervised on site with the client. Working as part of a virtual project team the project engineer would be responsible for the delivery and technical assurance of the entire implementation life cycle to deliver the agreed solution seamlessly. This may include design, physical installation, configuration, commissioning testing, sign off and final handover both with the client and internally. The following skills and experience would make a great fit for our team: Essential: A proactive, self-sufficient professional with a strong commitment to continuous learning and the ability to adapt within a rapidly evolving security landscape. Demonstrable experience designing and deploying enterprise security solutions using Cisco and/or Palo Alto technologies. Strong technical capability operating at an equivalent level to CCNP/PCNSE proficiency (formal certification not mandatory). Extensive hands on experience deploying and supporting: Cisco ASA and/or Firepower (FTD) platforms Palo Alto Next Generation Firewalls Associated management platforms including Panorama and Strata Cloud Manager Solid technical knowledge and practical deployment experience with Cisco Identity Services Engine (ISE). Solid experience implementing and supporting SASE/SSE solutions, such as: Palo Alto Prisma Access Cisco Umbrella / Secure Access Deep understanding of: Security policy architecture and optimisation NAT configuration VPN technologies (site-to-site and remote access) Network segmentation and zero trust principles Proven ability to design and implement best practice security controls to maintain and enhance organisational security posture. Strong communication skills, with the ability to clearly articulate technical concepts and solutions to both technical and non technical stakeholders. Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well being, job satisfaction, and work life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave Natilik Diversity & Inclusion At Natilik we know it's crucial that our people reflect the diversity of our clients around the world. And we know that having people from all walks of life makes us a more creative and innovative company. That variety of experience, culture and background allows our teams to be better. We make sure we do whatever we can to support our people too: making them feel valued and included and unlocking their potential is essential. We're incredibly proud of our diversity.

Natilik is seeking a knowledgeable Data Centre Solutions Architect in Greater London. This role involves understanding client challenges and designing solutions that optimize infrastructure and facilitate technology transformations. You will work closely with clients and a skilled team in delivering high-impact projects. Key responsibilities include designing network strategies, implementing Infrastructure as Code, and creating Disaster Recovery plans. The ideal candidate will have over 5 years of experience in relevant roles with exceptional communication skills.

Natilik is a Global Technology Solutions and Services Provider. Our mission continues to be two fold; growing a brand that is seen as the industry's 'Confident Guide' sat between the vendors who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer products, services, platforms, applications, and expertise to help. We also want to continue to build a business that we can be proud of, with a focus on five stakeholders: clients, people, partners, communities, and shareholders; putting our people at the heart of everything we do. From the small and simple, to the large and complex, we want a life long partnership, a company our clients and employees can rely on. There has never been a more exciting time to take a step into the world of digital transformation, and we're looking for individuals to confidently guide our clients on their journey. THE ROLE If you are passionate about data centres and on premises infrastructure, enjoy assisting clients in overcoming their business challenges, possess a strong work ethic, and find joy in learning new things, this role is perfect for you. You will have the opportunity to work with a diverse range of clients, many of whom currently seek our assistance with enterprise technology transformation, automation, and on premises infrastructure. Your role will involve guiding them through the intricacies of these new technological landscapes. The primary objective of this role is to comprehend a client's existing business challenges and develop a detailed technical solution that addresses them. Engaging with clients and prospects, you will generate positive interest in the solutions we provide, emphasizing the significant business benefits derived from these investments. You will be part of an exceptional team consisting of highly skilled Solutions Architects and Engineers who deliver challenging projects and actively contribute to industry events. Our team is passionate about cloud, data centres, automation, and AI. As a Data Centre Solutions Architect, you will be involved in designing, implementing, and optimising on premises infrastructure to meet clients' goals. You will collaborate directly with clients, clearly capture their requirements, and articulate solutions and business value through detailed, clear, and concise client facing documentation. Common scenarios and responsibilities you might encounter Clients need to modernise their data centre network infrastructure: design seamless migration strategies, champion the move to modern network architectures such as Software Defined Networking, spine leaf topologies, and Cisco ACI, and ensure secure, high performance, and resilient connectivity across all data centre environments. Clients are struggling with manual overhead, slow provisioning, or spiralling infrastructure costs: guide them in adopting a modern infrastructure operating model, including implementing Infrastructure as Code (Terraform or Ansible) for automated provisioning and designing strategies to optimise resource utilisation and ensure budget friendly deployments. Clients lack a robust strategy to protect against data loss or infrastructure outages: architect highly available environments and develop Disaster Recovery (DR) strategies, including failover mechanisms, data redundancy, and reliable backup solutions. Clients are looking to deploy AI but are constrained by their existing server infrastructure and data centre capacities: architect specialized compute solutions on platforms like Cisco UCS or Dell PowerEdge, integrating required GPU and CPU architectures, and advise on the physical data centre implications-such as power distribution, advanced cooling, and rack density-to ensure these demanding platforms run optimally and securely on premises. You will thrive in this role if you Have 5+ years in enterprise infrastructure or data centre solution architecture roles. Have exceptional communication, presentation, and storytelling abilities combined with a strong business orientation that enables you to link technology vision to business value effectively. Have hands on experience as a platform or enterprise architect with direct involvement in architecting and executing migrations, including preparation, planning, and execution phases. Understand on premises infrastructure deeply and can navigate the complexities of enterprise technology transformation. Don't mind your co workers getting excited about old computers and semiconductors. Required Technical Skills & Abilities - some or all Designing and/or deploying Cisco UCS and Dell PowerEdge product range. Designing and/or deploying Hyperconverged Infrastructure technology (including Cisco Hyperflex, Azure Local, Nutanix). Designing and/or deploying storage technologies and platforms such as Pure Storage, NetApp and Dell/EMC. Designing and/or deploying Cisco Nexus and ACI data centre technology. Designing and/or deploying VMware Cloud Foundation product range. Experience programmatically deploying and managing multi cloud environments using Terraform, Ansible, etc. Desirable Skills & Abilities Certifications: CCNP qualifications or equivalent. Certifications: Nvidia qualifications or equivalent (e.g., NVIDIA Certified Professional, NVIDIA Deep Learning Institute certifications). Automation and orchestration tools and features and DevOps methodology (e.g., Terraform, Ansible, vendor specific tools like Cisco NSO). Coding skills to support DevOps (Python, REST API, GIT). Working knowledge of containerisation e.g., Docker, Kubernetes. Interest and appreciation for technology trends and their architectures such as memory, CPUs, GPUs. BENEFITS Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well being, job satisfaction, and work life balance and remain committed to doing so. 25 days annual leave (+ bank holidays) rising with tenure. Quarterly awards and bonuses. Flexible working policy. Competitive pension scheme. Access to Financial Wellness support. Industry leading home working and mobility technology. Private medical insurance. Company shares (available after one year tenure). Medicash (cashback scheme). Retail discounts via Medicash. Access to EAP scheme for you and your household. Vehicle lease salary sacrifice scheme (available after one year tenure). Cycle to work scheme. Annual paid volunteering day. Enhanced parental leave. Access to funding for additional qualifications and courses. Access to paid study leave.

Senior Network Security Engineer As Senior Network Security Engineer, the primary value of this role is to act as an escalation point for the day-to-day BAU operations and facilitate all aspects of remote and on-site solution support, advice, and consultation from fault resolution to system enhancements. You will also have the opportunity to work on client projects to ensure client deliverables are being met. This role necessitates a professional manner and strong technical acumen to reassure the client whilst demonstrating an uncompromising level of commitment to resolving the issues within the timeframe of the Service Level Agreement. Required Skills & Experience Advanced experience supporting Palo Alto SASE solutions including Prisma Access, Prisma Access Browser, SD-WAN, Strata Cloud Manager, NGFW VM Series Firewalls. Advanced experience supporting Cisco Meraki WLAN. Advanced experience supporting Cisco LAN (Catalyst 9000 Enterprise Routing/Switching, BGP, OSPF, EIGRP, VLANs, STP etc.). Intermediate experience supporting Azure Cloud Networking environments is desirable but not essential. Hands on experience troubleshooting and optimising network performance. Advanced problem solving skills and the ability to handle high pressure situations. Excellent communication and collaboration skills, with the ability to communicate with both technical and non-technical stakeholders. Relevant certifications (PCNSA/PCNSE, CCNP Routing & Switching, or Cisco Meraki CMNA). Strong willingness to learn. Benefits 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave

A leading network security firm in Greater London is seeking a Senior Network Security Engineer. This role involves acting as an escalation point for support operations, collaborating on client projects, and ensuring deliverables meet expectations. The ideal candidate will have advanced experience with Palo Alto SASE solutions and Cisco LAN technologies, as well as excellent problem-solving and communication skills. Competitive benefits include annual leave, bonuses, and flexible working arrangements.