CLEAN
Cheltenham, Gloucestershire
05/12/2025
Full time
IT ENGINEER Cheltenham - with travel to our other sites (UK) Up to £32,000 per annum, plus Pension Scheme, Life Assurance, Employee Assistance Programme, Recommend a Friend Bonus Scheme, Performance Awards, Long Service Awards and opportunities for training and development Your new role: Reporting to our Chief Technical Officer, you will be providing IT support to our employees and occasionally to suppliers and customers. The role is offered on a full-time, permanent basis, Monday to Friday 8.30 a.m. to 5.00 p.m. Some of the key responsibilities as part of this will be: Providing IT support by phone, email or in person, on hardware, software, systems and databases; Setting up desktop and laptop computers, ensuring that systems are ready for use and operating correctly; Diagnosing and correcting problems with PC and server hardware, network and internet connectivity and telephone systems; Ensuring the safe disposal of old equipment and used items, in line with recognised procedures and legal requirements. We are looking for candidates who Have a minimum of 2 years in a similar role and have had experience in administration of Active Directory domains and Server Operating systems; Are experienced in supporting PC's and laptops; Are customer focused and able to work both reactively and proactively; Have good English communication skills (our business language), both spoken and written; Can demonstrate good teamwork and flexibility to ensure the service provided is top notch; Are able to know when to escalate issues; Hold a full driving licence; Have proof of eligibility to work in the UK.