Salesforce

Salesforce is seeking a Distinguished Cross Cloud Solution Architect to shape the future of agentic enterprises through innovative, multi-cloud architectures. You will define the solution architecture strategy for strategic customer engagements and lead high-value pre-sales architecture efforts. The ideal candidate will possess extensive experience in enterprise architecture, expert knowledge of Salesforce products, and a strong ability to communicate effectively at C-suite and CTO levels. This role is crucial in driving transformation and collaboration across various Salesforce Clouds.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.As a Distinguished Cross Cloud Solution Architect, you will be one of the most senior and experienced solution architecture practitioners in the UKI Solution Engineering team. You will play a defining role in shaping how Salesforce's most strategic UK & Ireland customers become Agentic Enterprises - designing transformative, multi-cloud architectures that span the full Salesforce platform, with Agentforce and Data 360 at their core.This is not simply an execution role. At Distinguished level, you are expected to set the architectural direction for the team, influence Salesforce's global product and architecture thinking, and act as the recognised authority on cross-cloud solution design both internally and externally. You will work on the most complex, high-value engagements across B2C and B2B scenarios - from pre-sales through to adoption - and will personally lead the most strategic architecture conversations at C-suite and CTO level.You will be a central pillar of the UKI SE Architecture, Data & AI Practice - a team whose mission is to Inspire. Architect. Prove. Enable. - and you will model what it means to be a trusted technical advisor helping customers realise tangible outcomes from their Salesforce investments.Why "Cross Cloud"?The modern customer journey spans acquisition, engagement, commerce, support, retention and increasingly autonomous AI-driven operations. These activities require seamlessly integrated architectures across multiple Salesforce products (Clouds) - including Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud and Sales Cloud - together with MuleSoft, Informatica, Slack and third-party platforms. At the Distinguished level, you will not only design these architectures but define patterns and standards to be used across the UKI SE team and beyond.Your Impact and ResponsibilitiesStrategic Architecture LeadershipDefine and lead the cross-cloud solution architecture strategy for UKI's most strategic and complex customer engagements, operating at C-suite and CTO level.Architect end-to-end Agentic Enterprise solutions - designing how Agentforce, Data 360, and the broader Salesforce platform combine to deliver autonomous, AI-driven transformation for enterprise customers.Pioneer Agentic Interoperability - architecting how agents communicate and collaborate within Salesforce orgs, across the enterprise and beyond, including MuleSoft, Informatica and emerging standards such as MCP.Research, develop and share authoritative points of view on solution and AI security, governance and compliance (including AIUC-1 and the EU AI Act) as they apply to cross-cloud architectures.Create and own a portfolio of reusable, publishable architecture patterns, reference architectures and best practice frameworks that enable the broader SE organisation and SI/ISV ecosystem to move faster.Customer EngagementLead the most complex and highest-value pre-sales architecture engagements - technical design sessions, workshops, discovery engagements and executive-level architecture reviews - for our most strategic Enterprise accounts.Translate complex, ambiguous business requirements into compelling, viable solution architectures and strategic roadmaps that maximise customer value and drive long-term outcomes. Where necessary, realign customer expectations to position agentic first approaches that can deliver rapid, high value solutions.Build solution proposals that address immediate customer needs while establishing a credible long-range architecture vision, articulating options, trade-offs and decision rationale with clarity.Proactively engage strategic accounts ahead of active deal cycles - shaping architecture thinking and technical strategy before being formally engaged.Design solutions with consumption, adoption and retention in mind from day one - protecting existing customer value while driving net new growth.Provide customers with a robust architecture handover framework, with best practice guidance for use by SI partners or Salesforce Professional Services during implementation.Cross-Functional and Ecosystem LeadershipIn conjunction with the wider architecture practice, serve as a technical bridge between the UKI SE team and the partner ecosystemCollaborate with Salesforce Product, Engineering, Services and Global Enterprise Architecture teams to shape reference architectures, influence the product roadmap, and establish global best practices.Co-define and uphold the Technical Handoff Protocol ensuring pre-sales architectures are faithfully delivered post-sale, preventing architecture drift.Act as a senior technical contributor to the AI Centre - advising on customer experience design, thought leadership content and Agentforce-led activations.Enablement and Thought LeadershipPublish original, senior-level thought leadership on Salesforce (including Agentforce) architecture, Agentic Interoperability, Data 360 and cross-cloud design - positioning Salesforce as the definitive voice on Agentic Enterprise transformation.Lead and contribute to the Solution Architecture Practitioner Programme, Architect Forums, Architecture and AI education days and other enablement initiatives.Mentor and elevate the entire Solution Architect team and wider SE community - setting the bar for technical excellence, intellectual rigour and customer impact.Represent Salesforce at strategic external events, industry forums and customer engagements as a recognised authority.Operational ExcellenceAttain quarterly and annual objectives assigned by management, including Deal Contribution targets and activity hour requirements.Accurately and promptly record all customer-related activity and deal contributions in line with team operating guidelines.Maintain current knowledge, skills and certifications across the Salesforce platform and relevant emerging technologies.Minimum QualificationsExtensive, proven experience in enterprise, software or solution architecture disciplines - with a track record of delivering architectures at scale for complex, multi-stakeholder enterprise customers. This should includeDeep, hands-on practitioner expertise across multiple Salesforce products, including at least three of: Agentforce, Data 360, Marketing Cloud, Commerce Cloud, Service Cloud, Sales Cloud, MuleSoft.Plus one or more of:Agentforce and AI fluency - able to architect autonomous, agent-first solutions and articulate the technical and business implications of Agentic transformation, including AI security, governance and ethical considerations.Advanced integration expertise: end-to-end integration architecture across SaaS-to-SaaS and on-premise systems - API lifecycle management, iPaaS/ESB, MuleSoft, batch ETL/ELT, REST, OData, Kafka, pub-sub and event-driven integration, micro-service and platform integration patterns.Advanced data architecture expertise: operational vs analytical architectures, Master Data Management, Data Strategy and Governance, Data Stores (RDBMSs, Kafka, cloud storage), and Data Readiness for AI.Public cloud architecture: designed and delivered end-to-end solutions involving Salesforce, AWS, Azure and/or GCP - achieving scalable, secure, reliable and manageable enterprise solutions.Executive-level communication: exceptional ability to articulate complex architectures and their business value to C-suite, CTO and Board-level stakeholders; equally comfortable in technical deep-dives with engineering teams.Demonstrated global or regional impact - through the creation, publication and adoption of reusable assets, reference architectures or best practice frameworks used beyond the immediate team.Preferred Qualifications and SkillsPrior experience at Distinguished or Principal grade (or equivalent) in a technical pre-sales or senior architecture role at a leading technology vendor or global implementation consultancy.Understanding of security and data privacy in the UK and EU markets, including GDPR, UK GDPR, and emerging AI regulation (AIUC-1, EU AI Act).Experience with Informatica, Tableau Next and/or Slack as part of an integrated Salesforce platform strategy.Familiarity with enterprise architecture frameworks (TOGAF, Zachman, etc.) and their application in pre-sales contexts.Experience with design thinking, solution selling and value-based selling approaches at senior levels.Salesforce development experience (Apex/LWC, Java, JavaScript) and understanding of modern application development patterns. Experience of AI enabled coding tools and harnesses such Codex, Claude Code, Cursor.Active Salesforce certifications across multiple product domains; Salesforce Certified Technical Architect (CTA) desirable.About the UKI SE Architecture, Data & AI PracticeThe UKI SE Architecture, Data & AI Practice comprises Agentforce, Data 360, Platform, Technical, Security, Enterprise and Cross-Cloud Solution Architects. Our mission is to be the trusted technical advisors who help customers become Agentic Enterprises - maximising value from Agentforce, Data 360 and the Customer 360 Platform through expert guidance on evaluation, design, adoption and governance . click apply for full job details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Job Title: Manager/Sr. Manager, Deal Strategy & Execution (Public Sector)Department Description:The Deal Strategy & Execution team in the EMEA Public Sector Business Unit is hiring! Our cross-functional team partners with Public Sector Sales and Support teams to drive faster, smarter, and bigger deals, orchestrating complex deal flows across autonomous agents and human stakeholders within Salesforce and externally with local governments. The Manager/Sr. Manager will be responsible for bridging the gap between the requirements of local Governments and Salesforce's internal processes to drive deals forward. Additionally, the candidate will help determine the proper deal strategy and product solutions to address unique customer needs. Finally, the candidate will help scale our DS&E function across EMEA.Role Description:We are looking for a talented, hardworking individual with great energy, leadership, and initiative to support all aspects of the deal response cycle in the public sector business. The Manager for Deal Strategy & Execution works with Sales Leaders, Sales Operations, Pricing Deal Desk, Revenue Accounting, and Legal to remove obstacles and solve problems that hinder the Account Executives from executing deals. This job requires equal parts organization, attention to detail, problem analysis and resolution, knowledge of the procurement process in the public sector marketplace, and ability to simultaneously handle a variety of requests/projects across a broad spectrum of topics with differing priority levels and deadlines. The ideal candidate must be customer service-oriented, able to work independently, comfortable operating with a high sense of urgency, enthusiastic about working in one of the fastest growing divisions within Salesforce, and driven to succeed within the demands of a fast-paced, high-growth and dynamic environment.Your Impact:Success will be measured by initiatives outlined in your yearly V2MOM (a very transparent goal setting system everyone at Salesforce uses). As one of the most innovative companies in the world, we are also expected individually to contribute to innovating in any area we work. Finally, we are an Ohana (family) culture organization and look to bring on great people who work well with others and love to celebrate success!Responsibilities: Act as the subject matter expert for all internal processes unique to the public sector marketplace related to quoting, pricelists, SELAs & Pricing Addendums Leverage Agentforce and predictive analytics to streamline deal approvals and reduce sales friction during high-velocity quarter-ends and partner in a trusted adviser capacity to senior Sales Leadership, the sales community and other internal stakeholders Bridge the gap between Public Sector procurement cycles and modern SaaS consumption models to maximize customer Value-to-Realization Drive efficiencies to improve processes as our business grows Provide agreement support to specified resellers in the public sector marketplace Monitor and ensure compliance with internal controls and policiesMulti-task and perform in a fast-paced environment, working with a sense of urgency, especially during month and quarter-endsBuild relationships and work cross-functionally with a diverse set of business partnersIdentify opportunities to train and enable our partners on Public Sector operational procedures, policies, and best practicesEnsure that our contract vehicles reflect the most current product and pricing offeringBasic Qualifications:Required to be fluent in English7+ years of experience in a deal strategy or operations role supporting sales teams selling software into the public sector, aerospace & defense marketplace, or other highly regulated industryPossess familiarity with public sector procurement processesPossess a working knowledge of Salesforce applicationsProficient in Microsoft Excel and PowerpointInquisitive, questioning mindset with strong critical judgment and careful attention to detailAbility to build relationships, cross functionally, and work collaboratively to drive resultsCapable of explaining concepts clearly and credibly across all levels of the organizationDemonstrated participation in process improvement initiatives and/or project management experienceExcellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quicklyAbility to excel in a fast-growing/fast-paced environment delivering accuracy while managing to deadlines where adaptability is imperativeAccepts other duties as assignedFlexibility to work additional nights and weekends for month/quarter endPreferred Qualifications:Advanced University/College DegreeFamiliarity with government contracting and rulesShares Ohana valuesEnergetic, driven and self starterAbility to lead, challenge and influence at all levelsPersistent, patient and resilientSalesforce, the Customer Success Platform and world's CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" six years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Salesforce is looking for an Apromore Solution Engineer in London to drive customer success through process intelligence and AI-driven solutions. You'll partner with account executives, lead technical discovery sessions, and develop data-driven proposals, ensuring the best practices are adopted by enterprise clients. The ideal candidate has over 5 years of experience in technical selling and a strong background in data engineering. Join Salesforce to redefine business possibilities through innovation and AI.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.At Salesforce, we are seeking outstanding individuals to join our team as an Apromore Solution Engineer with a strong technical background and deep expertise in process intelligence, data engineering, and AI-driven solutions. In this role, you will go beyond traditional pre-sales; you will be pivotal in bridging the gap between process perception and reality, designing bespoke B2B solutions, and acting as a trusted technical advisor to safely guide enterprise clients through their automation and Agentic AI adoption journey.About ApromoreApromore is a global leader in AI-driven process intelligence technology. Now part of Salesforce, Apromore provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises rush to scale AI, Apromore bridges the gap between process perception and reality, acting as the critical backbone that enables organizations to systematically discover, de-risk, deploy, and govern Agentic AI automation across the enterprise.About the RoleAs a key technical anchor within our Apromore Specialist team, you will partner directly with Account Executives to advance and close enterprise opportunities by establishing deep technical credibility. This is a hands-on, high-impact role requiring pre-sales depth and engineering mastery. You will target, among others, enterprise clients who are scaling AI into production, leveraging Apromore's process intelligence capabilities to precisely identify high-propensity, high-ROI use cases for AI agents (such as Agentforce). You will guide C-level executives and technical stakeholders away from broad anecdotes and align them onto data-driven, value-backed technical solutions.What you'll be doing:Run Great Technical Discovery: Partner with AEs to conduct comprehensive technical discovery sessions. Analyze sophisticated business problems, uncover real technical blockers, mapping architecture constraints to design optimized "To-Be" processes.Prototyping & Hands-on Implementation: Act as a "builder" by constructing Proof of Concepts (PoCs) and minimum viable prototypes. Ingest historical event logs into Apromore to capture factual baselines and empirically validate the technical feasibility of proposed agentic automations, replatforming initiatives, and cost-saving opportunities.Data Configuration & Architecture: Guide customers on end-to-end data connectivity. Assist client teams in designing robust process data models, building efficient ETL/processing pipelines, and seamlessly integrating enterprise data ecosystems (such as Salesforce Data Cloud, Snowflake, or legacy ERPs).Deliver Value-Based Technical Messaging: Fluent in both "API" and "ROI," you will translate working prototypes into solid business cases. Help executive decision-makers across Automation/AI, Digital Transformation, Operational Excellence, and Risk & Compliance understand how process optimization maps to financial business impact.De-Risk Agentic AI Deployments: Help customers envision and safely activate autonomous AI agents. Employing your technical depth, demonstrate how clean process context, clear handoffs, and well-understood workflows are required to deploy agents safely, productively, and within trust guardrails.Deliver Training & Consultancy Projects: Lead and execute professional service engagements in process intelligence, technical onboarding, and specialized training programs for enterprise clients. Serve as the primary consultant to ensure successful customer adoption, guiding their teams on advanced process intelligence methodologies and execution best practices.Scale Engineering Impact: Contribute to the broader solutions community by building reusable assets, reference architectures, demo innovations, and mentoring junior Solution Engineers.What you should have:5+ Years of Experience in customer-facing technical selling roles (Solution Engineer, Technical/Solution Architect, Forward Deployed Engineer) or technical project delivery roles.Process Intelligence Expertise : Background working with process analytics, process mining, task mining, process simulation and data-driven business process management concepts.Strong Data Engineering Skills & Builder Credibility: Experience working with SQL, Python and building data pipelines and API integrations.AI Fluency: Familiarity with LLMs, prompt engineering, and agentic orchestration frameworks.Sales Instinct & Commercial Curiosity: An understanding of how pre-sales fits into a complex enterprise deal cycle. You are energized by solving technical puzzles that directly unlock commercial success.Exceptional Relationship Building: Proven ability to connect and communicate technical concepts fluidly to diverse stakeholders, ranging from C-suite executives to IT infrastructure and database teams.Education: Bachelor's degree in Computer Science, Software Engineering, Data Science/AI, or equivalent.Characteristics:An outstanding blend of technical depth, strategic business acumen, and low-ego collaboration.An agile, "roll-up-your-sleeves" layout to problem-solving that favors progress over perfection.Intellectual openness and the ability to comfortably navigate ambiguity.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.