Monsoon

In this role you will: Lead by example delivering great customer service, product knowledge and be a brand ambassador, ensuring this is a store of choice to all our customers. Drive store performance through managing and developing your team, ensuring they are motivated, knowledgeable, and exceeding expectations to deliver an exceptional customer experience. Support the Management team with the implementation of company procedures and policies. Ensure excellent customer service is delivered at all times. Support the Management team to ensure visual merchandising/window guidelines are communicated and implemented commercially for your store. Be flexible to be able to work variable days and hours across the week. What we are looking for in our Supervisors: Experience of supervising a team Proven examples of delivering excellence in customer service An individual who demonstrates, passion, drive, resilience and a can do approach Confident to take ownership with a sense of responsibility. Communicates openly and effectively Good planning and organisational skills Joining us, your benefits would include: A competitive salary and exciting bonus scheme A staff uniform allowance - enabling you to have fun wearing our accessories Generous staff discount across all our brands - Accessorize, Monsoon and Monsoon Childrenswear An additional day's holiday to celebrate your birthday If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to discuss any specific requirements.

Monsoon Accessorize in the United Kingdom is seeking a Supervisors role to lead a store team, deliver exceptional customer service, and act as a brand ambassador. You will drive performance, support policies, and assist with merchandising to maximise commercial results. The role requires flexibility to work varied days and hours. A focus on coaching, communication and organisation will help you excel and contribute to a positive, inclusive store environment.

A prominent retail company is seeking a Digital Business Analyst to support stakeholders in documenting business requirements and creating user stories. The ideal candidate has 2-3 years of relevant experience and exposure to e-commerce platforms. Responsibilities include supporting system testing and collaborating with teams on digital solutions. The company values diversity and inclusive work culture, encouraging applications from all backgrounds. Competitive compensation and flexible working options are offered.

What will you be doing as a Digital Business Analyst? Work with stakeholders to gather, clarify, and document business and functional requirements. Produce user stories, acceptance criteria, process flows, and supporting documentation. Collaborate with internal teams and external partners to translate business needs into actionable solutions, supporting end to end design beyond the digital platform. Participate actively in sprint planning, stand ups, and retrospectives. Support end to end testing efforts, including system testing, UAT coordination, and hands on testing. Track and help resolve issues during release cycles. Maintain clear and up to date documentation for platform features, changes, and workflows. Contribute to continuous improvement of e commerce and customer facing systems. Provide cover for out of hours incidents shared with the rest of the team members on the digital rota. Leadership Positively represent the technology function alongside internal and external stakeholders as required. Create a culture of honesty, accountability and engagement within the function ensuring everyone is treated with respect. What will you need to succeed as a Digital Business Analyst? 2-3 years of experience in a Business Analyst, Digital Analyst, or similar role. Exposure to e commerce platforms, ideally Salesforce Commerce Cloud (SFCC) or similar (e.g. Shopify Plus, Magento, Adobe Commerce). Good understanding of agile delivery processes and tools (e.g. Jira, Confluence). Strong communication, collaboration, and organisational skills. Willingness to take part in hands on testing and release validation. Curiosity and empathy for the customer journey and digital experience. Desirable Experience working in a retail or consumer facing business. Familiarity with CRM or order management system integrations. If this all sounds great and you feel you are who we are looking for, let us know and apply today. At Monsoon Accessorize we don't focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise. We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.