PENNINE CARE NHS FOUNDATION TRUST

Pennine Care NHS Foundation Trust is seeking a proactive administrator to support the Severe Mental Health (SMI) physical health function across primary and secondary services. You will assist the Health Support Team Manager, handle referrals, manage communications with staff and service users, and maintain effective office systems. The role requires strong IT skills, efficient diary management, confidentiality, and a collaborative approach to multi disciplinary teams.

Job Summary This role provides efficient and effective administration support for the Severe Mental Health (SMI) physical health function across primary and secondary services. The successful candidate will assist the Health Support Team Manager, support primary partners, manage referrals, and facilitate communication with staff, service users, and external organisations. Key Responsibilities Provide administrative support for the Health Support team, including typing, diary management, meeting organisation, preparation of reports using Microsoft Office, filing, and photocopying. Manage enquiries from staff, service users or their relatives, members of the public, consultants, and other external organisations. Maintain manual and electronic filing systems. Take, type, and circulate minutes, agendas, memos and other documents. Handle postal and electronic mail, telephone and reception queries and messages. Provide cover for colleagues on annual leave or sick leave to ensure a flexible, effective clerical service. Liaise with external contacts and organisations, including other hospitals, Trust staff, community services, Social Services, third sector and VCSE. Support and prompt patients in accessing appointments and, where necessary, escalate. Promote good client care and anti discriminatory practice, including dealing with clients in distressed states or with barriers to understanding. Record all relevant referral information in PARIS and other local data systems, ensuring accuracy. Manage diaries effectively and prioritise competing priorities. Order and maintain sufficient levels of stationery and supplies for the department. Continuously review administrative processes within the team and contribute to the development of the service. Collect information and produce statistics for audit and research purposes as required by the borough management team. Person Specification Education / Qualifications GCSE in English and Maths (Grade 9-4 / C or above) or equivalent. Experience of office procedures to NVQ 3 level. RSA II / ECDL or equivalent. Completion of PARIS training. NVQ 3. Experience Proven experience in an administrative post within a diverse organisation, including diary management, organising meetings and agendas, progress chasing, preparing documents and presentations, dealing with enquiries, document production, maintenance of office systems, minute taking, and database skills. Understanding of administrative processes. Understanding of confidentiality and data protection policies and procedures. Knowledge of mental health services. Basic understanding of mental health illness. Skills and Abilities Ability to utilise a range of IT programmes, including Microsoft Office Suite. Ability to work flexibly and prioritise workload. Good verbal and written communication skills. Ability to communicate with service users. Ability to work as part of a team and independently. Ability to competently use and modify a database. Good organisational skills. Ability to form productive working relationships with multi disciplinary staff. Equal Opportunities Statement All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer. Disability Confident Scheme If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role. Compliance This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Pennine Care NHS Foundation Trust is seeking an Estates Services Site Lead (Band 4) for Birch Hill Hospital, Wardle, Rochdale. This permanent, full-time role (37.5 hours, five days plus on-call out of hours) focuses on monitoring standards and day-to-day operations across designated estates sites. You will act as key liaison for staff, visitors, and contractors; perform routine maintenance, inspections, and audits to maintain a safe environment for service users.

Main area Estates Services Site Lead Grade NHS AfC: Band 4 Contract Permanent Hours Full time - 37.5 hours per week (5 days per week + out of hours on call) Job ref 311-H1032-26 Site Pennine Care - Birch Hill Hospital Town Wardle, Rochdale Salary £28,392 - £31,157 per annum Salary period Yearly Closing 05/08/:59 If you are Kind, Fair, Ingenious and Determined then we want you to come and join our Unfortunately this role does not attract sponsorship under current government legislation, therefore if you require a certificate of sponsorship to support a visa application, we will be unable to proceed with your application. PLEASE NOTE THAT PREVIOUS UNSUCCESSFUL APPLICANTS NEED NOT APPLY The Estates Services Site Lead is responsible for taking ownership and responsibility of the monitoring of standards and day-to-day operations across their designated site(s), whilst also providing frontline maintenance services. The postholder shall be the key contact and lead for all building users, visitors, staff and contractors across their designated site(s) for all estates-related activities, and carry out daily visits to services tomaintain regular visibility and communication. Sites include in-patient wards and areas, community outpatient sites and general office / admin areas. Main duties of the job This frontline working role involves performing routine maintenance tasks, site inspections and general repairs. The role is essential in maintaining a high-quality and safe environment for service users, staff and visitors alongside support from the estates services technicians and estates technical teams. The postholder shall carry out daily checks and regular audits of the environment to identify any works required to ensure the environment meet the needs of all users. Working for our organisation We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of ourand do everything we can to make sure we're a great place to work. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer. If you come and work for us we will offer a range of benefits and opportunities, including: Generous annual leave entitlement for Agenda for Change and Medical and Dental staff. Flexible working opportunities to support your work/life balance Access to Continued Professional Development Involvement in improvement and research activities Health and Wellbeing activities and access to an excellent staff wellbeing service Access to staff discounts across retail, leisure and travel Detailed job description and main responsibilities The role is pivotal in creating a positive first impression and ensuring that all stakeholders have a main point of contact on site that can offer a high-quality customer service. This also includes assisting with site access for contractors and liaising with the internal E&F helpdesk team daily. Please see detailed JD/PS for more information. Person specification Education / Qualifications Basic numeric and literacy skills Time-served electrical, building or mechanical services experience equivalent to level 3 NVQ level 2/3 in Electrical, Building or Mechanical services Confined spaces training City & Guild PAT certificate Experience Experience of working in the building industry Experience of manging contractors and liaising with services providers Experience managing own workload and prioritising tasks Experience of NHS passport/ permit systems Experience working with CAFM systems Experience working in a hospital / in-patient environment Experience working in a mental health NHS Trust Knowledge Knowledge of electrical and mechanical services Knowledge of NHS estates operations Understanding of H&S regulations relevant to estates operations Understanding of HTMs, HBNs Understanding of building services Skills and Abilities Competent in using computer systems, including Microsoft office Strong customer services skills and communication Excellent communication and interpersonal skills Ability to supervise non-estates personnel Good problem-solving skills Ability to work on own initiative without close supervision Able to work to tight deadlines Ability to prioritise workload and work under pressure Commitment to complete inhouse training Ability to work in an in-patient mental health setting. Training in building, electrical or mechanical services Work Related Circumstances Must have a full driving license to drive Trust fleet vehicle. Must participate in the department's on call service. Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies Appointments to regulated and controlled activities require an enhanced DBS disclosure. Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website. After You Apply - Once your application is submitted, you'll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email. If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You'll receive a formal conditional offer via email Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards . These include: Identity verification Right to work check Disclosure and barring service (DBS)/Criminal record check (dependent on role) Professional registration and/or qualification check Occupational health assessment Employment history and reference validation All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences. If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn. Once Checks Are Complete - The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You'll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions. Pennine Care are committed to the 'Pledge to Flex' initiative as flexible working is a day one right for all colleagues. "We can work flexibly, doing whatever work pattern fits our needs, regardless of the type of role we're in. As a modern and model employer, flexible and less than full-time working isn't a barrier to progress in the NHS - it is commonplace". This policy brings this part of the People Promise to life. It will provide you with the information you need, support you to have conversations and take steps towards working in a way that suits you best. We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve. If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role. If you need reasonable adjustments during the recruitment process, please contact us on as early as possible so we can support you. Please note: We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly. We may close this vacancy early if we receive a high volume of applications. If you have a disability or long term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate. . click apply for full job details