Kidney Research UK
Peterborough, Cambridgeshire
Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary £40,000 - £45,000 depending on experience Full time: 37.5 hours per week Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 16 June 2026. We may extend the closing date, however, please apply as soon as possible. Telephone interviews will be held week commencing 22 June and face to face interviews will be held in our Peterborough office week commencing 29 June 2026. No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. The IT operations manager will lead the day-to-day delivery of IT services at Kidney Research UK, ensuring a reliable, secure and well-governed IT environment that enables colleagues to deliver the charity's mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination, and operational cyber security controls. This is both a hands-on and leadership role, where you will work both independently and manage internal and external resources and partners to help support our ambitious strategy. The successful candidate will have demonstrable experience of managing IT operations, service delivery and cyber security in a small-to-medium organisation. With a strong and practical understanding of Microsoft infrastructures, you will also have experience of managing outsourced service desk and technology partners. With excellent planning, prioritisation and communication skills, you will be able to translate technical issues and concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis. If you are interested in the position, please complete the online application form and submit together with your CV. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person - the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. You may have experience in the following: IT Operations Manager, IT Service Delivery Manager, Infrastructure Manager, IT Manager, Head of IT Operations, IT Service Manager, Technical Operations Manager, IT Infrastructure Lead, IT Support Manager, Cyber Security Manager, IT Programme Manager, Service Desk Manager, Network and Infrastructure Manager, IT Delivery Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc REF-
Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary £40,000 - £45,000 depending on experience Full time: 37.5 hours per week Benefits : We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 16 June 2026. We may extend the closing date, however, please apply as soon as possible. Telephone interviews will be held week commencing 22 June and face to face interviews will be held in our Peterborough office week commencing 29 June 2026. No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. The IT operations manager will lead the day-to-day delivery of IT services at Kidney Research UK, ensuring a reliable, secure and well-governed IT environment that enables colleagues to deliver the charity's mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination, and operational cyber security controls. This is both a hands-on and leadership role, where you will work both independently and manage internal and external resources and partners to help support our ambitious strategy. The successful candidate will have demonstrable experience of managing IT operations, service delivery and cyber security in a small-to-medium organisation. With a strong and practical understanding of Microsoft infrastructures, you will also have experience of managing outsourced service desk and technology partners. With excellent planning, prioritisation and communication skills, you will be able to translate technical issues and concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis. If you are interested in the position, please complete the online application form and submit together with your CV. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Kidney Research UK: Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever. At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person - the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease. You may have experience in the following: IT Operations Manager, IT Service Delivery Manager, Infrastructure Manager, IT Manager, Head of IT Operations, IT Service Manager, Technical Operations Manager, IT Infrastructure Lead, IT Support Manager, Cyber Security Manager, IT Programme Manager, Service Desk Manager, Network and Infrastructure Manager, IT Delivery Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc REF-
Kidney Research UK
Peterborough, Cambridgeshire
Contracted to our Peterborough office with the flexibility for hybrid working. Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. IT operations manager Location: Peterborough office, hybrid working available. Salary: £40,000 - £45,000 depending on experience. Full time: 37.5 hours per week. The IT operations manager will lead the day-to-day delivery of IT services at Kidney Research UK, ensuring a reliable, secure and well governed IT environment that enables colleagues to deliver the charity's mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination and operational cyber security controls. This is both a hands on and leadership role, where you will work independently and manage internal and external resources and partners to help support our ambitious strategy. Responsibilities Deliver and improve IT service delivery. Own operational service delivery, supplier and contract performance. Coordinate infrastructure and manage operational cyber security controls. Lead internal and external resources and partners. Translate technical issues to non technical stakeholders. Incident management and root cause analysis. Qualifications Demonstrable experience managing IT operations, service delivery and cyber security in a small to medium organisation. Strong understanding of Microsoft infrastructures. Experience managing outsourced service desk and technology partners. Excellent planning, prioritisation and communication skills. Strong incident management and problem solving skills, including root cause analysis. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. Benefits LOCATION - Our main office is in the city centre, close to transport links. FLEXIBLE WORKING - Flexible working hours with core hours 9:30-4:30. ANNUAL LEAVE - 26 days plus paid bank holidays, increases up to a maximum of 31 days. PENSION - 6% contribution from charity, 2% employee contribution. PARENTAL LEAVE - Full compliance with maternity, paternity, adoption and shared parental leave legislation. SICK PAY - 2 weeks full pay and 2 weeks half pay for 3 months, progressively increasing up to 8 weeks full pay after two years. DEATH IN SERVICE - Coverage up to four times salary after three months of service. EMPLOYEE ASSISTANCE PROGRAMME - Confidential support line. BIKE LOAN SCHEME - Interest free loan to purchase a bicycle. CYCLE2WORK SCHEME - Salary sacrifice scheme for bicycle purchase. EYECARE - Coverage for eye tests and glasses. LEARNING AND DEVELOPMENT - Webinars, training courses, knowledge sharing. PRIVATE MEDICAL INSURANCE - Optional private medical insurance, dental and optical cover. DISCOUNT PORTAL - Free access to discounted cards and vouchers. INTEREST FREE LOAN - Up to £1,000 loan, deducted over 12 months. Closing date: Tuesday 16 June 2026.
Contracted to our Peterborough office with the flexibility for hybrid working. Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. IT operations manager Location: Peterborough office, hybrid working available. Salary: £40,000 - £45,000 depending on experience. Full time: 37.5 hours per week. The IT operations manager will lead the day-to-day delivery of IT services at Kidney Research UK, ensuring a reliable, secure and well governed IT environment that enables colleagues to deliver the charity's mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination and operational cyber security controls. This is both a hands on and leadership role, where you will work independently and manage internal and external resources and partners to help support our ambitious strategy. Responsibilities Deliver and improve IT service delivery. Own operational service delivery, supplier and contract performance. Coordinate infrastructure and manage operational cyber security controls. Lead internal and external resources and partners. Translate technical issues to non technical stakeholders. Incident management and root cause analysis. Qualifications Demonstrable experience managing IT operations, service delivery and cyber security in a small to medium organisation. Strong understanding of Microsoft infrastructures. Experience managing outsourced service desk and technology partners. Excellent planning, prioritisation and communication skills. Strong incident management and problem solving skills, including root cause analysis. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. Benefits LOCATION - Our main office is in the city centre, close to transport links. FLEXIBLE WORKING - Flexible working hours with core hours 9:30-4:30. ANNUAL LEAVE - 26 days plus paid bank holidays, increases up to a maximum of 31 days. PENSION - 6% contribution from charity, 2% employee contribution. PARENTAL LEAVE - Full compliance with maternity, paternity, adoption and shared parental leave legislation. SICK PAY - 2 weeks full pay and 2 weeks half pay for 3 months, progressively increasing up to 8 weeks full pay after two years. DEATH IN SERVICE - Coverage up to four times salary after three months of service. EMPLOYEE ASSISTANCE PROGRAMME - Confidential support line. BIKE LOAN SCHEME - Interest free loan to purchase a bicycle. CYCLE2WORK SCHEME - Salary sacrifice scheme for bicycle purchase. EYECARE - Coverage for eye tests and glasses. LEARNING AND DEVELOPMENT - Webinars, training courses, knowledge sharing. PRIVATE MEDICAL INSURANCE - Optional private medical insurance, dental and optical cover. DISCOUNT PORTAL - Free access to discounted cards and vouchers. INTEREST FREE LOAN - Up to £1,000 loan, deducted over 12 months. Closing date: Tuesday 16 June 2026.
Kidney Research UK
Peterborough, Cambridgeshire
Contracted to our Peterborough office with the flexibility for hybrid working. Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. IT operations manager Location: Peterborough office, hybrid working available. Salary: £40,000 - £45,000 depending on experience. Full time: 37.5 hours per week. The IT operations manager will lead the day-to-day delivery of IT services at Kidney Research UK, ensuring a reliable, secure and well governed IT environment that enables colleagues to deliver the charity's mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination and operational cyber security controls. This is both a hands on and leadership role, where you will work independently and manage internal and external resources and partners to help support our ambitious strategy. Responsibilities Deliver and improve IT service delivery. Own operational service delivery, supplier and contract performance. Coordinate infrastructure and manage operational cyber security controls. Lead internal and external resources and partners. Translate technical issues to non technical stakeholders. Incident management and root cause analysis. Qualifications Demonstrable experience managing IT operations, service delivery and cyber security in a small to medium organisation. Strong understanding of Microsoft infrastructures. Experience managing outsourced service desk and technology partners. Excellent planning, prioritisation and communication skills. Strong incident management and problem solving skills, including root cause analysis. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. Benefits LOCATION - Our main office is in the city centre, close to transport links. FLEXIBLE WORKING - Flexible working hours with core hours 9:30-4:30. ANNUAL LEAVE - 26 days plus paid bank holidays, increases up to a maximum of 31 days. PENSION - 6% contribution from charity, 2% employee contribution. PARENTAL LEAVE - Full compliance with maternity, paternity, adoption and shared parental leave legislation. SICK PAY - 2 weeks full pay and 2 weeks half pay for 3 months, progressively increasing up to 8 weeks full pay after two years. DEATH IN SERVICE - Coverage up to four times salary after three months of service. EMPLOYEE ASSISTANCE PROGRAMME - Confidential support line. BIKE LOAN SCHEME - Interest free loan to purchase a bicycle. CYCLE2WORK SCHEME - Salary sacrifice scheme for bicycle purchase. EYECARE - Coverage for eye tests and glasses. LEARNING AND DEVELOPMENT - Webinars, training courses, knowledge sharing. PRIVATE MEDICAL INSURANCE - Optional private medical insurance, dental and optical cover. DISCOUNT PORTAL - Free access to discounted cards and vouchers. INTEREST FREE LOAN - Up to £1,000 loan, deducted over 12 months. Closing date: Tuesday 16 June 2026.
Contracted to our Peterborough office with the flexibility for hybrid working. Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. IT operations manager Location: Peterborough office, hybrid working available. Salary: £40,000 - £45,000 depending on experience. Full time: 37.5 hours per week. The IT operations manager will lead the day-to-day delivery of IT services at Kidney Research UK, ensuring a reliable, secure and well governed IT environment that enables colleagues to deliver the charity's mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination and operational cyber security controls. This is both a hands on and leadership role, where you will work independently and manage internal and external resources and partners to help support our ambitious strategy. Responsibilities Deliver and improve IT service delivery. Own operational service delivery, supplier and contract performance. Coordinate infrastructure and manage operational cyber security controls. Lead internal and external resources and partners. Translate technical issues to non technical stakeholders. Incident management and root cause analysis. Qualifications Demonstrable experience managing IT operations, service delivery and cyber security in a small to medium organisation. Strong understanding of Microsoft infrastructures. Experience managing outsourced service desk and technology partners. Excellent planning, prioritisation and communication skills. Strong incident management and problem solving skills, including root cause analysis. We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. Benefits LOCATION - Our main office is in the city centre, close to transport links. FLEXIBLE WORKING - Flexible working hours with core hours 9:30-4:30. ANNUAL LEAVE - 26 days plus paid bank holidays, increases up to a maximum of 31 days. PENSION - 6% contribution from charity, 2% employee contribution. PARENTAL LEAVE - Full compliance with maternity, paternity, adoption and shared parental leave legislation. SICK PAY - 2 weeks full pay and 2 weeks half pay for 3 months, progressively increasing up to 8 weeks full pay after two years. DEATH IN SERVICE - Coverage up to four times salary after three months of service. EMPLOYEE ASSISTANCE PROGRAMME - Confidential support line. BIKE LOAN SCHEME - Interest free loan to purchase a bicycle. CYCLE2WORK SCHEME - Salary sacrifice scheme for bicycle purchase. EYECARE - Coverage for eye tests and glasses. LEARNING AND DEVELOPMENT - Webinars, training courses, knowledge sharing. PRIVATE MEDICAL INSURANCE - Optional private medical insurance, dental and optical cover. DISCOUNT PORTAL - Free access to discounted cards and vouchers. INTEREST FREE LOAN - Up to £1,000 loan, deducted over 12 months. Closing date: Tuesday 16 June 2026.
